Contact Bchanel
Get a custom proposalWe design structured operational systems first, th
BChanel is an operational improvement and business process automation consultancy. We help growing companies assess inefficient workflows, design better operating systems, connect business tools, and automate repetitive work once the underlying process is clear.
Our clients typically come to us when reporting depends on spreadsheets, information is fragmented across systems, handoffs between teams are inconsistent, or recurring operational tasks require too much manual coordination.
Our approach is simple: Diagnose → Design → Implement.
We begin with an operational assessment to understand how work moves across people, tools, data, and departments. We identify bottlenecks, ownership gaps, reporting delays, duplicate work, and processes that are not yet ready for automation.
Next, we design the workflow architecture: responsibilities, handoffs, approval rules, exception paths, data flows, reporting logic, and sources of truth. Once the operating structure is clear, we implement the appropriate workflow automation, systems integrations, and reporting solutions.
Our work includes business process optimization, CRM automation, client onboarding, sales-to-operations handoffs, project delivery workflows, financial and operational reporting, data integration, and AI agent readiness.
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Min project size
$5,000+
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Hourly rate
$100 - $149 / hr
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Employees
10 - 49
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Year founded
Founded 2023
Service Lines
Select Focus Area
- Business Consulting Focus
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- Business Process Management Consulting
- 50%
- Digital and IT Strategy Consulting Focus
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- IT Governance
- 50%
- IT Operations Management Consulting
- 30%
- IT Assessment
- 10%
- Robotics Process Automation (RPA) Focus
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Industries
- Hospitality & leisure
- 50%
- eCommerce
- 50%
Clients
- Small Business (<$10M)
- 100%
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$100 - $149
/hr
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Workflow Assessment & Automation Roadmap
Identify what is slowing down your operations before investing in automation. BChanel reviews selected workflows, maps tools and handoffs, and delivers practical workflow improvements with a prioritized automation roadmap. Implementation is quoted separately.
Small
Assess and improve one recurring workflow.
$1,200
/total
- Discovery Sessions: 1
- Business Tools Reviewed: Up to 3 tools
Medium
Improve two connected operational workflows.
$2,200
/total
- Discovery Sessions: 1
- Business Tools Reviewed: Up to 4 tools
Large
Redesign three workflows with a clear roadmap.
$3,500
/total
- Discovery Sessions: 2
- Business Tools Reviewed: Up to 5 tools
| Features |
Small $1,200 /total |
Medium $2,200 /total |
Large $3,500 /total |
|---|---|---|---|
|
Discovery Sessions |
1 |
1 |
2 |
|
Business Tools Reviewed |
Up to 3 tools |
Up to 4 tools |
Up to 5 tools |
|
Current-State Workflow Mapping |
|||
|
Bottleneck & Handoff Analysis |
|||
|
Automation Readiness Review |
|||
|
Target-State Workflow Design |
High-level recommendations |
Proposed workflow designs |
Detailed workflow designs |
|
Prioritized Improvement Roadmap |
|||
|
Number of revisions |
1 |
1 |
2 |
|
Post-Delivery Email Q&A |
7 days |
14 days |
21 days |
|
Small $1,200 /total |
|
|---|---|
|
Discovery Sessions |
1 |
|
Business Tools Reviewed |
Up to 3 tools |
|
Current-State Workflow Mapping |
|
|
Bottleneck & Handoff Analysis |
|
|
Automation Readiness Review |
|
|
Target-State Workflow Design |
High-level recommendations |
|
Prioritized Improvement Roadmap |
|
|
Number of revisions |
1 |
|
Post-Delivery Email Q&A |
7 days |
|
Medium $2,200 /total |
|
|---|---|
|
Discovery Sessions |
1 |
|
Business Tools Reviewed |
Up to 4 tools |
|
Current-State Workflow Mapping |
|
|
Bottleneck & Handoff Analysis |
|
|
Automation Readiness Review |
|
|
Target-State Workflow Design |
Proposed workflow designs |
|
Prioritized Improvement Roadmap |
|
|
Number of revisions |
1 |
|
Post-Delivery Email Q&A |
14 days |
|
Large $3,500 /total |
|
|---|---|
|
Discovery Sessions |
2 |
|
Business Tools Reviewed |
Up to 5 tools |
|
Current-State Workflow Mapping |
|
|
Bottleneck & Handoff Analysis |
|
|
Automation Readiness Review |
|
|
Target-State Workflow Design |
Detailed workflow designs |
|
Prioritized Improvement Roadmap |
|
|
Number of revisions |
2 |
|
Post-Delivery Email Q&A |
21 days |
Our Story
BChanel was founded on a simple belief: automation should follow operational clarity, not replace it. We help growing businesses understand how work moves across people, tools, and data; redesign workflows, ownership, and system connections; and automate only what is ready. Our mission is to reduce friction, improve visibility, and build practical systems teams can trust and scale. We value clear thinking, honest recommendations, and measurable business outcomes.
Meet the Team
Leandro SmirigliaGTM & Growth Lead
I lead GTM and growth at BChanel, connecting operational challenges with clear discovery, positioning, and commercial strategy. My work focuses on workflow improvement, systems design, and practical automation for growing businesses.
What Sets Us Apart
Assessment Before Automation
We map the workflow, bottlenecks, ownership, data sources, and exceptions before recommending technology. This prevents automation from reinforcing a broken process.System Design Before Automation
We define workflows, ownership, handoffs, data flows, and sources of truth before implementing automation.AI Agent Readiness
We prepare workflows, data, approval rules, and exception paths so AI agents can operate safely and reliably.
Contact Bchanel
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