Amcoderz Infotech

BACKGROUND

Please describe your company and position.

I am the On-Base Doorstep Delivery of Base Bites LLC

Describe what your company does in a single sentence.

BaseBites is a military owned company dedicated in employing military families and giving them an opportunity to earn extra income by serving their military family and other military families via our delivery platform, which provides flexibility in same-day delivery of food and goods of any size to majority of the all the military families household living on military bases around the U.S. Our outreach program will strive to give back to military families in a big way! 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Amcoderz Infotech to accomplish?

• Develop a modern and user-friendly food ordering platform that enables customers to browse menus, place orders, and track deliveries seamlessly.
• Improve customer engagement through an intuitive mobile-responsive design and streamlined checkout process.
• Create a scalable solution for managing products, orders, payments, and customer data efficiently.

SOLUTION

How did you find Amcoderz Infotech?

Referral

Why did you select Amcoderz Infotech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Goal Oriented

How many teammates from Amcoderz Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables have included:

1. Customer App Development – Built and enhanced the BaseBites Customer App, supporting account management, order creation, Pickup Only and Order & Deliver services, payments, scheduling, order tracking, notifications, in-app chat, ratings, promotions, and other customer-facing features.
2. Dasher App Development – Developed the Dasher platform used to onboard delivery drivers, manage availability, receive and accept orders, track delivery progress, communicate with customers, and complete deliveries.
3. Backend & API Development – Developed and maintained the supporting APIs, databases, business logic, order workflows, and administrative functionality connecting customers, Dashers, payments, notifications, and delivery operations.
4. Third-Party Integrations – Implemented and supported integrations for services such as payments, mapping/location functionality, push notifications, and other technologies required by the platform.
5. Ongoing Enhancements & Maintenance – Continually implemented new features, UI/UX improvements, bug fixes, performance enhancements, and updates required to support new versions of iOS and Android.
6. Scalability & Operational Support – Helped evolve the platform from its early development stages into a live delivery service capable of supporting BaseBites' continued geographic and order-volume growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieved 99.9% platform uptime and optimized website performance for high traffic periods.

The project with AmcoderZ Infotech has produced several measurable outcomes that demonstrate the growth and success of the BaseBites platform: 

• Increased online food orders by over 40% within the first six months.
• Nearly 10,000 completed deliveries since BaseBites completed its first successful delivery in November 2024. 
• Geographic expansion to 21 U.S. states, plus Washington, D.C. and Guam, demonstrating the platform’s ability to support operations across a growing number of military communities.
• Two dedicated mobile applications developed and continuously supported: the BaseBites Customer App and BaseBites Dasher App.
• Continued feature expansion, including multiple delivery options, scheduled ordering, digital payments, order tracking, push notifications, in-app communication, ratings, promotions, mapping/location improvements, and Dasher management functionality.
• Scalable technology infrastructure that has allowed BaseBites to progress from development in 2024 to a functioning multi-market delivery platform serving military installations across the country.
• Ongoing releases and improvements across both iOS and Android, allowing BaseBites to respond to customer and Dasher feedback, resolve issues, and introduce new functionality as the business grows.

Most importantly, the technology has moved beyond simply being an app-development project. It has become the operational foundation that has allowed BaseBites to launch, validate its concept, expand into new markets, and complete thousands of real-world On-Base Doorstep Deliveries.

Reduced order processing time by 60% through workflow automation.

The project with AmcoderZ Infotech has produced several measurable outcomes that demonstrate the growth and success of the BaseBites platform:

• Nearly 10,000 completed deliveries since BaseBites completed its first successful delivery in November 2024.
• Geographic expansion to 21 U.S. states, plus Washington, D.C. and Guam, demonstrating the platform’s ability to support operations across a growing number of military communities.
• Two dedicated mobile applications developed and continuously supported: the BaseBites Customer App and BaseBites Dasher App.
• Continued feature expansion, including multiple delivery options, scheduled ordering, digital payments, order tracking, push notifications, in-app communication, ratings, promotions, mapping/location improvements, and Dasher management functionality.
• Scalable technology infrastructure that has allowed BaseBites to progress from development in 2024 to a functioning multi-market delivery platform serving military installations across the country. 
• Ongoing releases and improvements across both iOS and Android, allowing BaseBites to respond to customer and Dasher feedback, resolve issues, and introduce new functionality as the business grows.

Most importantly, the technology has moved beyond simply being an app-development project—it has become the operational foundation that has allowed BaseBites to launch, validate its concept, expand into new markets, and complete thousands of real-world On-Base Doorstep Deliveries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• AmcoderZ Infotech has been a reliable and responsive development partner throughout our relationship. Their project management has been collaborative and flexible, which has been especially important as BaseBites has grown and our requirements have evolved.
• They have generally delivered projects, updates, and enhancements within the expected timelines while maintaining open communication throughout the development process. When priorities changed, issues were identified, or urgent fixes were needed, their team was responsive and worked with us to find practical solutions.
• What we’ve appreciated most is their willingness to listen to our needs, incorporate feedback, troubleshoot challenges, and continuously improve both the Customer and Dasher apps. They’ve remained supportive from our early development stages through our expansion into numerous military communities, making them a valuable part of BaseBites’ continued growth.

What was your primary form of communication with Amcoderz Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• What impressed us most about AmcoderZ Infotech is their long-term commitment and adaptability. They have been with BaseBites since 2022, well before our first successful delivery, and have continued supporting us as our needs and platform have evolved.
• Rather than simply developing an app and moving on, their team has remained involved—listening to feedback, troubleshooting issues, implementing new features, and adapting the Customer and Dasher apps as our real-world operations have grown.
• Their responsiveness and willingness to grow alongside a startup have been especially valuable. Having a development partner that understands our platform, history, and vision has allowed us to continuously improve BaseBites while expanding into more military communities.

Are there any areas for improvement or something Amcoderz Infotech could have done differently?

• At this time, we don’t have any significant areas for improvement to highlight. Our experience with AmcoderZ Infotech has been very positive, and they have consistently demonstrated a willingness to listen, adapt, and respond to our evolving needs.
• As with any long-term software project, there have been challenges, changes in requirements, and issues that needed troubleshooting. What matters most to us is how those situations are handled, and their team has always been willing to work collaboratively with us to find solutions and make improvements.
• Considering how much BaseBites has evolved since we began working together in 2024, we’re very satisfied with the partnership and appreciate their continued commitment to supporting our growth.