AgileEngine

BACKGROUND

Introduce your business and what you do there.

I am the director of software development for Needles Inc. We are a legal software management company providing lawyers and the legal community with elaborate software that allows them to manage daily arrangements such as cases, clients, and court dates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AgileEngine LLC?

The company was significantly understaffed when I arrived. The developers had little experience and the group suffered from lack of budget to hire new people, which led us to collaborate.

SOLUTION

What was the scope of their involvement?

I like to be in touch with what’s happening instead of treating them as a vendor. I’d give AgileEngine requirements, work with them as if they were a remote part of my team, engage in day-to-day activities, and then they’d deliver the product. We had a team of 15 people, including developers, several testers, team leads and a test lead.

AgileEngine has developed the core force behind the software process. They created our calendar along with customization features for workflows and screen layouts. We also built a custom web API and introduced the security module into the software.

We would give AgileEngine requirements, and they would voice any questions or clarifications, which led to a good feedback process.

We used NHibernate and RESTful APIs. AngularJS was used for building the web interface of the software. NUnit was used for unit testing, and JIRA for tracking purposes.    ​​​​​​​

How did you come to work with AgileEngine LLC?

Alex Kalinovsky [CEO, Agile Engine] was the first person I reached out to because he was a coworker of mine. We chose AgileEngine, despite initial vendor concerns, because they were very oriented towards showcasing expertise in their team and Alex was good at selling himself. He fulfilled every promise he made during the initial presentation.

Many companies we looked at had a black-box feel, and when we would hand them requirements, we wouldn’t find out until the end if our expectations were met.

With AgileEngine, it was like working with remote members of our own team because of excellent integration. The process was seamless as far as project management goes. There was an honest interest from their side in making our company’s product work, rather than simply getting our business and making money.

We also chose AgileEngine because they allowed us to choose our resources. Their recruiting team would present developers or testers to me, who I would then interview and decide if they were the right fit. They did a good job of supplying high-quality, talented developers who worked well within our management style and with our team. We found that almost everyone who passed AgileEngine’s prescreens were people we could hire.

How much have you invested with AgileEngine LLC?

We’ve spent around $2 million.

What is the status of this engagement?

We started the project in September 2013, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

AgileEngine built off of the software already in place, but they greatly improved performance during the process. Their customizations and restructuring of the code made it work fast and reduced the number of defects. They built automation into the process, so our software was faster and more stable.

How did AgileEngine LLC perform from a project management standpoint?

We communicated through Skype and TeamViewer, and I also traveled to their office to meet all the people we were working with. We interacted multiple times during the day, as if we had a local team.

What did you find most impressive about AgileEngine LLC?

The recruitment process, interactivity, collaboration, project management, and organization impressed me. I never felt left out of the process.

This was our best experience working with contractors. Other groups mainly tried to sell us services to make money, but AgileEngine provided a balanced process and remained honest about meeting expectations. I felt like I was working with a partner who was genuinely interested in the project. From a long-term perspective, AgileEngine provided us service that allowed us to move forward, and have invested in us as much as we have in their services.

Are there any areas AgileEngine LLC could improve?

Of all the experiences I’ve had with other vendors, this was the most positive and least conflicting one. The process didn’t go very well when we were initially hiring developers for the team because of delays, but we were able to staff everyone we needed after we worked that out.

What tips or recommendations could you share that might increase the likelihood of success with AgileEngine LLC?

Be open. The company is interested in keeping your business. There is a lot of experience and knowledge in the management team, so, if there is a project or some problem to be solved, there will be people within AgileEngine who can suggest a better approach. I did a bit of listening and got different opinions, and I’m glad I did.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of MF Group

Describe what your company does in a single sentence.

Digital Marketing agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AgileEngine to accomplish?

• For improvement service

SOLUTION

How did you find AgileEngine?

Online Search

Why did you select AgileEngine over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Best service provider.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Get best web development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Very cooperative.

What was your primary form of communication with AgileEngine?

Email or Messaging App

What did you find most impressive or unique about this company?

Customer support.

Are there any areas for improvement or something AgileEngine could have done differently?

I'm pleased with their service.

BACKGROUND

Please describe your company and position.

 I am the Founder & CEO of a healthcare company 

Describe what your company does in a single sentence.

Music app that regulates emotions 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AgileEngine to accomplish?

• Fix email issue
• AWS
• Make sure I had all my IP

SOLUTION

How did you find AgileEngine?

• Online Search
• Clutch Site

Why did you select AgileEngine over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from AgileEngine were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Agile Engine to fix a persistent email issue and bugs and to help with AWS and making sure I had all my IP from my previous firm off-shore. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The email issue is fixed and I am able to demo my product without any bugs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The best. Everything flowed smoothly and it was a pleasure to work with Agile Engine. 

What was your primary form of communication with AgileEngine?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their talent is top-notch, and you can tell they care about the projects they work on. 

Are there any areas for improvement or something AgileEngine could have done differently?

Not at all. Exceeded my expectations 

BACKGROUND

Please describe your company and position.

 I am the Software Engineer of an it services company 

Describe what your company does in a single sentence.

IT and management consulting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AgileEngine to accomplish?

Contribute technical support to a public-facing e-commerce web platform

SOLUTION

How did you find AgileEngine?

Other

Why did you select AgileEngine over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implemented features requested by client in a timely manner
• supported operational processes pertinent to deployment of updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• time to completion of tasks progressively decreased as familiarity of system increased
• capacity to handle complex processes and features increased

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Deliverables were completed on-time
• communication was plentiful and meaningful for tasks on hand for clarification and collaboration

What was your primary form of communication with AgileEngine?

Virtual Meeting

What did you find most impressive or unique about this company?

Their dedicated and driven employees, quality work, and attention to detail are impressive.

Are there any areas for improvement or something AgileEngine could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a Programming Supervisor of AFS

Describe what your company does in a single sentence.

Help small retail grocery stores compete with larger coorporations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AgileEngine to accomplish?

• Rewrite old code

SOLUTION

How did you find AgileEngine?

Online Search

Why did you select AgileEngine over others?

Pricing fit our budget

How many teammates from AgileEngine were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are in the process of rewriting a program that runs the majority of our business at AFS. We needed developers that could dedicate time and effort to this project. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion and comparision of outcomes from our rewrite that match 100% of the time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are doing a great job and are responsive and consistantly reporting completion of items and answer all of our questions. 

What was your primary form of communication with AgileEngine?

Virtual Meeting

What did you find most impressive or unique about this company?

They keep up with our needs quarterly check ins.

Are there any areas for improvement or something AgileEngine could have done differently?

no