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Agents on Call is a trusted BPO and customer support outsourcing company based in Lahore, Pakistan, delivering reliable, cost-effective, and scalable solutions for businesses across the United States, United Kingdom, and international markets.
With 7 years of operational experience, we help businesses streamline operations, improve customer satisfaction, and scale efficiently through dedicated teams and tailored outsourcing solutions.
Our services include inbound and outbound customer support, e-commerce customer service, healthcare appointment scheduling, patient support, insurance-related services, lead generation, sales support, and back-office operations.
We combine skilled professionals, efficient workflows, and a customer-first approach to deliver dependable service and long-term business value. Whether you need a dedicated team or support for a specific campaign, Agents on Call provides flexible solutions designed around your business goals.
Agents on Call — Your Partner in Smarter Outsourcing.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2020
Service Lines
No Focus Areas have been added yet…
Industries
- Medical
- 30%
- eCommerce
- 30%
- Real estate
- 25%
- Supply Chain, Logistics, and Transport
- 15%
Clients
- Small Business (<$10M)
- 55%
- Midmarket ($10M - $1B)
- 40%
- Enterprise (>$1B)
- 5%
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Our Story
We’re AgentsOnCall: a managed outsourcing team that runs customer support, front desk and admin operations end-to-end. Our mission is reliable, scalable coverage—starting from one trained seat to 24/7 teams—designed around client hours. Values: responsiveness, SOP discipline, confidentiality and measurable quality. We onboard fast, train to clients’ tools and tone, and deliver documented, coached seats across healthcare, e‑commerce, professional services and startups.
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