Acquaint Softtech Private Limited

BACKGROUND

Please describe your company and your position there.

Technocrat Institute of Engineering and Design (TIED) is a certified institute that was established in 2011. I am a partner with this institute that provides industry-centric training. It is involved in both types of training methods offline and online.

The main aim of my institute is to train people with the special skills that are necessary for their respective fields. We train people for all engineering disciplines like Chemical, Pharma, Oil & Gas, Petrochemical, Water Treatment, Solar, Power, and many more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acquaint Softtech Private Limited, and what were your goals?

We chose Acquaint Softtech to help us with the development of a website and software solution to automate several processes. We took the process of developing the optimal solution ourselves first. However, we came across several issues while integrating the 'online teaching/meeting tool'. It was then decided we hire the professionals for this task and contacted Acquaint Softtech.

SOLUTION

How did you select this vendor and what were the deciding factors?

We took to the Internet to find suitable development firms. Our criteria for selection included inspecting the portfolio, verifying skill level, project time and cost, and several others. Our extensive search resulted in many hits which we then narrowed down to 5 and finally shortlisted 2 with Acquaint as our second option. We chose Acquaint Softtech after having a bad experience with the first firm we had shortlisted; they lacked development and communications skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main requirement for our website besides designing a stunning UI/UX interface was to develop an informative website for students to gain detailed information on the courses we have to offer. It was also to include a customized administrative section for the admin users to manage the website, students, and courses. Some of the other features included designing a video class module to allow multiple students to join a class with proper authorization.

The students were also to have access to download course material including lectures. The project also included developing software for internal use to manage the students and course. Some of the major milestones of the project: 1. Website & software interface 2. Common website features 3. Video class module 4. Custom admin panel 5. Internal software features Main technologies used in the project: WordPress Core PHP

How many people from the vendor's team worked with you, and what were their positions?

Team of 5 1 Designer 2 Developer 1 PM 1 QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Acquaint Softtech developed a top-notch website and software application for us. It was highly interactive and easy to use. We have received good feedback from our students too for the online teaching solution they developed for us. The software solution was also developed well and had a low learning curve which was useful especially since we have a non-technical staff.

Describe their project management style, including communication tools and timeliness.

Acquaint follows a well-defined software methodology and implements the full cycle software development process. Some of the other salient points of Acquaint soft are that they believe in a mobile-first approach, transparent communication, and provide excellent customer service. The tools used by them to manage the project were: Jira & basecamp

What did you find most impressive or unique about this company?

Their technical expertise, communication, and ability to stick to deadlines is quite impressive. There were some issues with the acceptance of the requirements to start with however, once we were past this stage they delivered the complete set of functionality in a good quality software & website.

Are there any areas for improvement or something they could have done differently?

The final project acceptance stage took slightly longer than we expected due to several issues with the requirements matching and minor bugs.

BACKGROUND

Please describe your company and your position there.

I am the owner of a psychic reading business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acquaint SoftTech Pvt Ltd?

I hired Acquaint SoftTech Pvt Ltd to build mobile applications for a live chat system for both iOS and Android. The apps would allow our customers and psychic readers to exchange messages instantly.

What were your goals for this project?

The goal was to provide the best usability.

SOLUTION

How did you select this vendor?

We found Acquaint SoftTech Pvt Ltd on another platform where they were advertising.

Describe the project in detail.

Acquaint SoftTech Pvt Ltd built iOS and Android apps that would enable customers to chat with live psychics worldwide through in-app purchasing. They also developed a reliable admin panel.

What was the team composition?

We worked with a small team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Acquaint SoftTech Pvt Ltd was outstanding. They completed the project before the deadline and delivered work that surpassed our expectations.

How effective was the workflow between your team and theirs?

We had fantastic communication. There was always someone available to deal with our issues or concerns.

What did you find most impressive about this company?

Acquaint SoftTech Pvt Ltd was a rare find. I was impressed with their friendliness and professionalism. They handled everything in a way that left me with no doubts.

Are there any areas for improvement?

I cannot think of anything that they could have done better.