Acquaint Softtech Private Limited

BACKGROUND

Please describe your company and position.

I am an executive at SuperFi

Describe what your company does in a single sentence.

Early debt prevention fintech

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acquaint Softtech Private Limited to accomplish?

• Develop an MVP

SOLUTION

How did you find Acquaint Softtech Private Limited?

Upwork

Why did you select Acquaint Softtech Private Limited over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Acquaint Softtech Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SuperFi's mission is clear – to redefine the landscape of financial technology by introducing a groundbreaking platform designed to detect and prevent early financial irregularities. The journey towards achieving this ambitious goal began with the strategic collaboration with Acquaintsoft Tech, a technology partner renowned for its innovative solutions and commitment to excellence.
Acquaintsoft Tech played a pivotal role in the development of SuperFi's MVP, leveraging their technical expertise to create a robust and feature-rich platform. Through a meticulous process of consultation and collaboration, Acquaintsoft Tech not only understood the unique requirements of SuperFi but also contributed valuable insights to enhance the functionality and user experience of the MVP.
The platform developed by Acquaintsoft Tech is a testament to their proficiency in addressing complex challenges. The MVP seamlessly integrates state-of-the-art technologies to detect and prevent early financial anomalies, providing SuperFi with a powerful tool to disrupt the conventional norms of the industry.
SuperFi's decision to partner with Acquaintsoft Tech was driven by the latter's reputation for delivering high-quality solutions within agreed timelines. The collaboration resulted in a well-executed MVP that met expectations. In conclusion, SuperFi's journey to redefine fintech has been significantly empowered by the strategic collaboration with Acquaintsoft Tech. The MVP stands as a testament to what can be achieved when visionary ideas meet technological excellence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the SuperFi project, developed with Acquaintsoft Tech, can be gauged through key measurable outcomes:

• User Adoption and Engagement: Track active user engagement to assess platform effectiveness.
• Early Detection Accuracy: Assess precision and recall of detection algorithms for early financial irregularities.
• Reduction in Financial Anomalies: Quantify decreased anomalies post-implementation, mitigating financial risks.
• Transaction Processing Time: Measure processing time for improved user experience and operational efficiency.
• Security Effectiveness: Evaluate implemented security features, striving for minimal incidents.
• Customer Satisfaction: Gather user feedback via surveys, utilizing NPS for sentiment quantification.
• Platform Uptime and Reliability: Monitor high availability targets, minimizing downtime for quick issue resolution.
• Regulatory Compliance: Ensure compliance with financial regulations through regular audits.
• Cost Savings or Revenue Impact: Evaluate financial impact, considering cost savings and increased user activity.
• Scalability Assessment: Assess platform scalability during peak usage to ensure growth readiness.

Consistent tracking of these outcomes showcases the SuperFi platform's tangible benefits and success, offering a clear view of its impact on users, financial operations, and the industry landscape.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Acquaintsoft Tech seamlessly integrated into the SuperFi project by establishing an efficient communication channel through the SuperFi Slack channel. This platform allowed for real-time collaboration, facilitating quick updates, and ensuring a fluid exchange of ideas and information. Recognizing the importance of a smooth transition, regular stand-up calls were instituted, creating a structured forum for in-depth discussions and comprehensive handovers.
These calls played a crucial role in maintaining alignment between SuperFi's vision and Acquaintsoft Tech's implementation, fostering a collaborative and cohesive partnership. In the dynamic landscape of our collaborative work, it's worth noting that delivery timelines occasionally experienced delays. However, this was often attributed to the rapid pace at which both teams were operating.
To address this, additional bug reviews were conducted to ensure the highest quality deliverables. It's a testament to our commitment to excellence that, despite occasional timeline adjustments, the collaboration remained focused on achieving the best possible outcomes and maintaining the high standards set for the SuperFi project.

What was your primary form of communication with Acquaint Softtech Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Acquaintsoft Tech's dedication to completing the SuperFi project was nothing short of commendable. Their team exhibited unwavering commitment, consistently going above and beyond to meet project milestones and deliverables. In the face of challenges posed by complex third-party APIs, Acquaintsoft Tech showcased remarkable resilience.
Their adept handling of intricate API integrations underscored their technical prowess and problem-solving skills. The team's perseverance in navigating the intricacies of these third-party systems ensured a seamless and robust integration, ultimately contributing to the overall success of the SuperFi project. Their resilience in overcoming obstacles demonstrated not only technical proficiency but a genuine commitment to delivering a product that surpassed expectations.

Are there any areas for improvement or something Acquaint Softech Private Limited could have done differently?

While Acquaintsoft Tech demonstrated strong commitment and technical expertise in the SuperFi project, there were identified areas for improvement that warrant attention. Firstly, there were instances of unexpected price rises, which, when clarified and transparently communicated, would contribute to a smoother financial planning process.
Quality assurance, at times, fell below the desired standard, necessitating additional review efforts from the core team. Strengthening QA processes to consistently meet high standards could enhance the overall project efficiency. Additionally, adherence to timelines occasionally slipped, impacting the project schedule. Improving timeline management and communication would provide greater predictability and allow for more accurate planning.
Addressing these areas for improvement will undoubtedly contribute to an even more successful and harmonious collaboration between SuperFi and Acquaintsoft Tech. Open communication and focused efforts on these aspects will further elevate the partnership to new heights of excellence.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a homestay booking platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Acquaint Softtech Private Limited?

We wanted to create a website.

SOLUTION

What was the scope of their involvement?

Acquaint Softtech Private Limited provided custom development services. They did the online booking system, payment integration, review management system, and central reservation system. First, they created the design and shared it with us. After we reviewed it and made a few changes, Acquaint Softtech Private Limited started the development process. After development, they worked on testing as well. We also did testing from our end and after the website went live.

We didn’t have detailed information about the technologies they used. The one technology we heard about during the development process was PHP. Additionally, Acquaint Softtech Private Limited helped us with SEO, including keyword research and optimization.

What was the team composition? 

We started working with two teammates, but the team grew as the project moved forward. In the end, we worked with up to five team members, including two designers, two developers, and someone in charge of SEO. We also had a project manager assigned as our main point of contact.

How did you come to work with Acquaint Softtech Private Limited?

A colleague referred them, and I got their information from them. After contacting Acquaint Softtech Private Limited and providing them with information about our needs, they gave me a brief of what they’d do and sent us a proposal. Everything looked impressive, so we gave them the green light to start the project.

How much have you invested in them?

We spent between $12,000–$13,000.

What is the status of this engagement?

We started working with them in January 2019, and the project ended around July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we launched the website, the traffic was limited. After we used Acquaint Softtech Private Limited’s services to improve our SEO and increase traffic, we grew our visits by 40%–50%.

As with every project of this kind, some issues came up. However, Acquaint Softtech Private Limited was willing to solve any setback. Overall, our experience with them was great, so we were pretty happy with their services.

How did Acquaint Softtech Private Limited perform from a project management standpoint?

The project manager used to give us daily and weekly updates on what they’d done. The whole process was very smooth. Since we weren’t technical people, we didn’t know all the tools they used, but it was still easy for us to understand what they were doing and how. We mostly communicated using WhatsApp and direct calls.

What did you find most impressive about them?

Whenever we communicated something, it was sent directly to the project manager. If we found any bugs, Acquaint Softtech Private Limited solved them by the next day. Moreover, the team was very prompt. Whenever we contacted them, they were available for a call or to address any request we had. Overall, we were very happy with their services.

Are there any areas they could improve?

The design we received was good, but it could’ve been better. Acquaint Softtech Private Limited could’ve incorporated more of our suggestions.

Do you have any advice for potential customers?

I’d definitely recommend working with them.

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

We are an eLearning website for people to learn business skills from others and share their experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acquaint Softtech Private Limited to accomplish?

• Develop a website portal for online education

SOLUTION

How did you find Acquaint Softtech Private Limited?

Referral

Why did you select Acquaint Softtech Private Limited over others?

Referred to me

What was the size of Acquaint Softtech Private Limited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary requirement was to develop an informative website for students to gain detailed information on the courses we have to offer. It was also to include a customized administrative section for the admin users to manage the website, students, and courses. The online education portal was also to have an appealing UI/UX interface. It was also to include the integration of several 3rd party modules like Zoom, Stripe, and Accredible. Administrators have the ability to approve teachers, teachers can initiate their online classes using Zoom and students have the option of browsing through the scores of courses, selecting one, and also choosing a subscription method they find appropriate.

Some of the major milestones of the project:

1. Database Architecture
2. Content Management
3. Zoom Integration
4. Course Configuration
5. Testing & Bug Fixing

Main technologies used in the project: Django Python PostgreSQL

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The e-Learning solution developed by Acquaint Softtech was highly impressive. It served the purpose of allowing students to browse the courses, and register without any hassle, and included a flexible payment gateway. They also developed a custom solution for the student’s online learning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were highly impressed with the excellent communication and timely updates during the project development process. They implemented a well-established methodology which worked to our advantage.

What was your primary form of communication with Acquaint Softtech Private Limited?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

They had sound technical knowledge and everything worked like clockwork. We were closely involved during the development process, especially the various stages of testing. They delivered a high-quality project and provided top-notch support.

Are there any areas for improvement or something Acquaint Softtech Private Limited could have done differently?

The entire project was developed as per our requirements and needs. We were considering adding more features however, this is something thought of only at the end of the project, and hence may consider it for our next version.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Boss Video Player. We offer a next-generation online video player that allows the content provider to display information along with the visuals using time codes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acquaint SoftTech Pvt Ltd?

We needed a knowledgeable team with experience using livestreaming and server-side technologies to provide custom coding services.

What were your goals for this project?

We wanted to create a stable, scalable, and well-developed application.

SOLUTION

How did you select this vendor?

We presented the project to numerous developers. We ultimately chose Acquaint SoftTech Pvt Ltd for their professional approach and unmatched expertise during our initial discussions. Their suggestions had a huge influence on the final concept that we decided to execute.

Describe the project and the services they provided in detail.

Acquaint SoftTech Pvt Ltd helped us develop a SaaS platform that offers an online video player. We’re working on adding livestreaming technology to allow users to stream themselves from a desktop, tablet, or mobile device.

What was the team composition?

I worked with the CTO, who managed a team of developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve completed the livestreaming module, and we’re currently working on server-side configurations.

How was project management arranged and how effective was it?

They follow rigorous project management techniques and procedures. The team is transparent and proactive in their workflow, preventing any unnecessary delays. If we ever ran into a challenge or concern, they solved it skillfully.

What did you find most impressive about this company?

I most appreciated their flexibility as a long-term partner. They always understood and accommodated our business changes. They continue to help out with any quick fixes that arise.

Are there any areas for improvement?

No, I can’t think of anything at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of LOCO Journeys, a travel operator and agency that specializes in rail-based holidays around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Acquaint SoftTech Pvt Ltd?

We needed a relatively inexpensive partner who understood navigation pathways and could build our website.

SOLUTION

What was the scope of their involvement?

Our WordPress website doesn’t have a booking engine, but simply delivers vacation information succinctly and easily. I developed the design, and Acquaint SoftTech Pvt Ltd created a site that met those requirements. They worked on both frontend and backend, making it easy for us to manage the site. Its main functionality is a search feature that allows users to find the right tour.

What is the team composition?

I worked with one person.

How did you come to work with Acquaint SoftTech Pvt Ltd?

They were recommended by a colleague who’s well-respected in the web dev industry.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked on the project from June–September 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the early stages of our business, but our customers are finding trips and happy with the results.

How did Acquaint SoftTech Pvt Ltd perform from a project management standpoint?

They understood and met our requirements, working closely with our internal team to stay focused. It was a simple build, but they stayed on budget and on time.

What did you find most impressive about them?

They had great customer service and fostered a friendly relationship.

Are there any areas they could improve?

No, they met our expectations.

Do you have any advice for future clients of theirs?

They’re client-focused, so work closely with them to optimize the relationship.

BACKGROUND

Please describe your company and your position there.

I’m the CTO at Zero Bounce, an IT services agency that tends clients both in the UK and western countries. I oversee our services and vendor relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acquaint SoftTech Pvt Ltd?

I hired them for website development using Wordpress and other technologies.

What were your goals for this project?

We were aiming to create a website according to my design. It also needed to be responsive in all screen sizes.

SOLUTION

How did you select this vendor?

I sent out over 20 requests for proposals on Upwork, and many of the replies came back in the form of templated responses. Acquaint SoftTech actually took the time to review the project's requirements.

Can you go into detail about the services they provided and the scope of the project?

Once I handed all the requirements to them, they used the latest technology stack to complete the project, including PHP, MySQL, Grunt, Brower, Bootstrap and more.

What was the team composition?

I’ve handled project management for most of the process. They later added a QA specialist and other team members as needed. Overall, I regularly interacted with about three people.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As of now, the project is successfully launched and my end client is very happy with its quality and robust coding structure. The product is 100% bug-free.

How was project management arranged and how effective was it?

Their team was as professional as any other team I’ve collaborated with in the United Kingdom.

What did you find most impressive about this company?

Acquaint SoftTech went beyond the initial proposal and provided details, feedback, and suggestions that showed me that they thoroughly reviewed our website’s flow before deciding if it was a project that would fit their skills.

Are there any areas where they can improve?

There’s nothing I can suggest at the moment.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bridgehead Communications

Describe what your company does in a single sentence.

PR and public affairs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acquaint Softtech Private Limited to accomplish?

New website hosting and development

SOLUTION

How did you find Acquaint Softtech Private Limited?

Online Search

Why did you select Acquaint Softtech Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Acquaint were tasked with various aspects of website development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering a variety of website development amendments, and optimising the site for online ranking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive, quick to solve issues, and ready and willing to go above and beyond requirements.

What was your primary form of communication with Acquaint Softtech Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

They were highly responsive and very quick to solve complex issues.

Are there any areas for improvement or something Acquaint Softtech Private Limited could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Boosting Social Media and web design of Link Shark.

Describe what your company does in a single sentence.

Link Shark, Social Media boosting agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acquaint Softtech Private Limited to accomplish?

• Web Developer
• Software design
• Online Course

SOLUTION

How did you find Acquaint Softtech Private Limited?

Online Search

Why did you select Acquaint Softtech Private Limited over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We designed a website for our clients and designed some using full software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project was completed in some days successfully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided me with software and website.

What was your primary form of communication with Acquaint Softtech Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

They're a good company. Everything they provide is high-quality, and they offer very fast service.

Are there any areas for improvement or something Acquaint Softtech Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the owner of Hiran Holidays

Describe what your company does in a single sentence.

Hiran Holidays is a travel agency that offers customized and affordable tour packages for home stay near sasangir.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Acquaint Softtech Private Limited to accomplish?

• Custom Website Development
• online room booking
• payment integration
• Central Reservation System
• Review Management
• explore near by places

SOLUTION

How did you find Acquaint Softtech Private Limited?

• Online Search
• Referral

Why did you select Acquaint Softtech Private Limited over others?

• Close to my geographic location
• Referred to me
• Company values aligned

What was the size of Acquaint Softtech Private Limited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This scope of work involves creating a visually appealing and user-friendly website design, followed by custom website development, secure payment gateway integration, and online hotel booking features. The key deliverables include a responsive website, optimized for search engines, with a seamless payment process and a booking engine to manage room availability, rates, and other details.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

there are 4 to 5 points which is measurable

1. increase website traffic
2. Improved conversion rates
3. Higher search engine rankings
4. Positive user feedback:
5. Increased revenue

What was your primary form of communication with Acquaint Softtech Private Limited?

• In-Person Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes they delivered project on time even helping on every stage of development in teams of business suggestion, project flow, etc.

What did you find most impressive or unique about this company?

What's most impressive was their technology expertise, communication, and timely delivery.

Are there any areas for improvement or something Acquaint Softtech Private Limited could have done differently?

post-lunching found some bugs and website speed issue, but it will fix quickly, rest all good

BACKGROUND

Please describe your company and your position there.

Technocrat Institute of Engineering and Design (TIED) is a certified institute that was established in 2011. I am a partner with this institute that provides industry-centric training. It is involved in both types of training methods offline and online.

The main aim of my institute is to train people with the special skills that are necessary for their respective fields. We train people for all engineering disciplines like Chemical, Pharma, Oil & Gas, Petrochemical, Water Treatment, Solar, Power, and many more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acquaint Softtech Private Limited, and what were your goals?

We chose Acquaint Softtech to help us with the development of a website and software solution to automate several processes. We took the process of developing the optimal solution ourselves first. However, we came across several issues while integrating the 'online teaching/meeting tool'. It was then decided we hire the professionals for this task and contacted Acquaint Softtech.

SOLUTION

How did you select this vendor and what were the deciding factors?

We took to the Internet to find suitable development firms. Our criteria for selection included inspecting the portfolio, verifying skill level, project time and cost, and several others. Our extensive search resulted in many hits which we then narrowed down to 5 and finally shortlisted 2 with Acquaint as our second option. We chose Acquaint Softtech after having a bad experience with the first firm we had shortlisted; they lacked development and communications skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main requirement for our website besides designing a stunning UI/UX interface was to develop an informative website for students to gain detailed information on the courses we have to offer. It was also to include a customized administrative section for the admin users to manage the website, students, and courses. Some of the other features included designing a video class module to allow multiple students to join a class with proper authorization.

The students were also to have access to download course material including lectures. The project also included developing software for internal use to manage the students and course. Some of the major milestones of the project: 1. Website & software interface 2. Common website features 3. Video class module 4. Custom admin panel 5. Internal software features Main technologies used in the project: WordPress Core PHP

How many people from the vendor's team worked with you, and what were their positions?

Team of 5 1 Designer 2 Developer 1 PM 1 QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Acquaint Softtech developed a top-notch website and software application for us. It was highly interactive and easy to use. We have received good feedback from our students too for the online teaching solution they developed for us. The software solution was also developed well and had a low learning curve which was useful especially since we have a non-technical staff.

Describe their project management style, including communication tools and timeliness.

Acquaint follows a well-defined software methodology and implements the full cycle software development process. Some of the other salient points of Acquaint soft are that they believe in a mobile-first approach, transparent communication, and provide excellent customer service. The tools used by them to manage the project were: Jira & basecamp

What did you find most impressive or unique about this company?

Their technical expertise, communication, and ability to stick to deadlines is quite impressive. There were some issues with the acceptance of the requirements to start with however, once we were past this stage they delivered the complete set of functionality in a good quality software & website.

Are there any areas for improvement or something they could have done differently?

The final project acceptance stage took slightly longer than we expected due to several issues with the requirements matching and minor bugs.