Accely Inc.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an incense manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We had a few challenges with our document management server configuration and process mapping.

SOLUTION

What was the scope of their involvement?

Accely INC. has been helping us with logistic documentation processing. We provide them with a detailed scope of documents for implementation, and then they follow everything with complete project tracking, support, and handholding. They've also customized our requirements and documentation for every process, including configuration and user training.

Currently, they continue to do maintenance for us and help with any ongoing projects we have.

What is the team composition?

We work with around five members of their team.

How did you come to work with Accely INC.?

They were recommended to us, and we chose them because they seemed suitable for the project.

How much have you invested with them?

We've spent less than $10,000 with them so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our industry is unique, and they support us in a very smooth implementation that imports and exports perfectly on the map now — we're delighted with how they executed it. Also, our team was a little slow in catching up initially, but they helped us overcome all those issues.

Overall, our team can access things anytime, which increases their efficiency because everything is available in one place.

How did Accely INC. perform from a project management standpoint?

They adapted the timelines according to our requirements. We use email and Microsoft Teams for project management.

What did you find most impressive about them?

They're responsive and support us whenever issues crop up. Also, most software companies work five days a week, but Accely INC.'s team works even on Saturday, enabling them to support us most days.

Are there any areas they could improve?

They could digitalize their processes instead of using paper.

Do you have any advice for potential customers?

Define your scope; if you're transparent and make agreements, everything will fall into place.

BACKGROUND

Introduce your business and what you do there.

I’m the deputy general manager for a marble manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We needed help to implement an employee center model.

SOLUTION

What was the scope of their involvement?

Accely INC. developed and implemented our HRMS model. They configured it according to the SAP standards and provided consultancy.

What is the team composition?

We had 5–6 people on our team, including a project manager, 2–3 consultants, and a technical team.

How did you come to work with Accely INC.?

Our CEO contacted them and connected them to us.

What is the status of this engagement?

We worked together from February 2018–February 2019. They continue to work on support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their quality of work was good, and they met all the requirements. We were on a manual basis before implementing the HRMS software, so they had a positive impact.

How did Accely INC. perform from a project management standpoint?

They were very cooperative, and the CEO was a friend to our management team. Although there was a three-month delay, 50% of it had to do with us; we didn’t gather the required data. The other 50% came from their efforts in getting our business requirements implemented in the system.

They used Excel to track their work, and we communicated via phone calls and emails.

What did you find most impressive about them?

The team understood our business requirements very well; they were very cooperative.

Are there any areas they could improve?

No, there wasn’t anything.

BACKGROUND

Introduce your business and what you do there.

I am the IT head of VE Commercial Vehicle Limited. We manufacture and assemble commercial vehicles, such as buses and heavy-duty trucks, which we then dispatch to the market. We also have a collaboration with Volvo Sweden, from whom we’re getting a huge amount of imported components.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We hired Accely Inc to provide SAP consulting services for our company.

SOLUTION

What was the scope of their involvement?

We have two landscapes — manufacturing vehicles and manufacturing engines — and therefore have two different SAP systems. Accely INC. came in to redefine our import and export process.

We held multiple workshops with different functions, and the audit department was available during the discussion of the processes. We then received a final audit confirmation that stipulated the process and the integration of the SAP financial document with multiple validation and controls. Accely INC. told us what was available in the product and how it could address the gaps in our systems. We finalized the process, and they delivered that product.

Accely INC. tailored the solution such that all pre-activities can be done on the import system, and all export processes end up in the SAP once billing is done. The product was developed and deployed even though the requirements kept on coming from the business end. 

Currently, that product is running our import-export processes, while the duty certificates are being issued by the government. There's also a compliance requirement coming from the government that we need to see to, but those kinds of updates and enhancements are regular processes for the product.

What is the team composition?

We don't know how many developers were on the project, but we had one point of contact who was always available to take the requirements and coordinate its delivery. Their backend development team, plus two more members, was also working with us on-site.

How did you come to work with Accely INC.?

One of our clients in Pithampur referred Accenly INC. We called them, received a demo, and found that their product was good. We then negotiated the terms of the contract with them before fully moving forward with the project.

How much have you invested with them?

I don't have an idea of the amount of money that was spent on the project. That was taken care of by the finance department.

What is the status of this engagement?

We started our collaboration in June 2019, and the product went live in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Accely INC. had a fair understanding of processes from a business point of view and was thus able to run the process into our system. The quality and overall performance of their product are good. We’ve not encountered any issues with the integration so far, and we’ve not received any complaints from our users in terms of wrong document posting. 

All kinds of information — such as earlier alerts, exception reports for certificate expiry, and usable amounts — are now system-generated, which has made our process even smoother. The dependency, which was there for the inbound and outbound, are all streamlined now, and there is no dependency nowadays.

We are working at a volume of 7,000 vehicles per month. We don't know yet how the system is going to support us once we increase to 20,000 units, but so far, we have no problem with manufacturing around 80,000–90,000 units within the organization.

How did Accely INC. perform from a project management standpoint?

There were no issues whatsoever. There was some delay during the user acceptance test phase, but everything was delivered as per the timeline and budget. Accely INC. understood the process in detail in order to continuously improve their product. Whatever we told them was done without any objection.

Their communication was also great. They worked with us on-site, and we had daily meetings with their team.

What did you find most impressive about them?

Our experience with them was very smooth. Accely INC. was very knowledgeable.

Are there any areas they could improve?

They did great with the project. We have no complaints about their work.

Do you have any advice for potential customers?

Be as communicative as possible and provide the requirements for the execution of the project.

BACKGROUND

Introduce your business and what you do there.

I’m the account and taxation manager for Organic India. We’re a manufacturing and marketing company that provides genuine, organic food and products to our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We hired them for their SAP consulting services.

SOLUTION

What was the scope of their involvement?

They helped us redesign software that allowed us to manage our imports and exports. Specifically, they applied enhancements, added new features, and conducted maintenance support to improve the usability of our solution. 

What is the team composition?

We worked with three people for their team: a project and two developers.

How did you come to work with Accely INC.?

We got a referral from someone who had worked with them before. That person provided us with links to their work and contact information so we could reach out to them.

How much have you invested with them?

I cannot disclose this information because of our company policy. 

What is the status of the engagement?

We worked with them on this project from July–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work was very good; their support was great, and they provided a specific solution for each of our requirements.

How did Accely INC. perform from a project management standpoint?

They were able to deliver the project on time and within our budget. We used Zoom, phone calls, and email as a means of communicating with them. They also redefined their process, making the import and export procedure a lot smoother. Prior to that, we were manually managing it through Excel, which was a little hectic.

What did you find most impressive about them?

Their communication was great, and they listened and catered to our needs.

Are there any areas they could improve?

Everything went well, and I have nothing to complain about.

Any advice for potential customers?

If you want accurate results for your project, be clear in defining the scope of work and setting a realistic timeline to avoid any problems.

BACKGROUND

Introduce your business and what you do there.

I’m the group IT manager at The Bahri & Mazroei Group, a leading solution provider for electrical and lighting systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We needed help with SAP migration and a CRM module.

SOLUTION

What was the scope of their involvement?

They migrated our SAP from EHP4 to EHP6.  Since then, we’ve upgraded to EHP7. We built our SugarCRM application and other services on top of the same platform. They deployed the sales automation module and we’ve been enhancing with other add-on features. They continue to work on it.

Our initial project took a couple of months. New modules are made in a month’s time. We’re adding a few enhancements. The time it takes to implement ranges from weeks to about a month.

What is the team composition?

I work with their project management team and the development team. There are 3-4 people involved in our project.

How did you come to work with Accely INC.?

We shortlisted some companies from multiple vendors for both the SAP project and the CRM project. We chose Accely INC. for both projects for their expertise and price.

How much have you invested with them?

We spent between $60,000–$70,000.

What is the status of this engagement?

We started working together in January 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re experts in both SAP and CRM implementation, easily understanding our requirements and providing a solution accordingly. Their previous experience is the reason we shortlisted them. They really sped up the deployment process for this project.

How did Accely INC. perform from a project management standpoint?

Project management is good. We communicate via email and a ticketing system. They track their own progress through Google Docs and sometimes we exchange updates through an Excel file.

What did you find most impressive about them?

They’re very understanding. We can easily discuss concerns or changes we want. They support us in accomplishing tasks within our intended timelines.

Are there any areas they could improve?

Project management could be improved. They could have better tools or a more systematic approach to prevent delays. Our projects may be too small for project management tools to make sense, though.

Do you have any advice for potential customers?

I recommend working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the group IT director for Tamouh Investments. It is a leading real estate company in Abu Dhabi, which is part of a larger group, International Holding Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely Inc?

We needed help migrating to SAP S/4 Hana, from the ECC version.

SOLUTION

What was the scope of their involvement?

They migrated us to S/4 Hana. They enabled a Fury system for us. It is a digitalization system, allowing people to do online transactions, seeing receivables, payables, budget, and more. 

What is the team composition?

There were 10-12 people on the team, which was mainly offshore. The project manager was on-site, managing the team. I also interacted regularly with the CEO.

How did you come to work with Accely Inc?

They did a presentation for us. We invited several companies to participate in an RFP. We chose this team for their technical efficiency and expertise, as well as the high feedback rating on the RFP results. 

How much have you invested with them?

500,000 dirhams (approximately $137,000 USD).

What is the status of this engagement?

We worked together from June 2019–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Regarding the migration phase, there was major transformation in our financial management. We had no issues in producing our financial reports and operations when the new system was deployed. 

Regarding the Fury system phase, they had some resources leave the company, and it was not as smooth for us. However, they delivered what they promised, and there has been a major transformation with people doing daily transactions. Overall, we are satisfied with their work.

How did Accely Inc perform from a project management standpoint?

They did pretty well in this area. There were some communication gaps with the offshore team, and there were some delays, which were the result of a product issue, not the team’s fault. 

What did you find most impressive about them?

They have technical knowledge and expertise, which they demonstrated throughout the project. They worked diligently to minimize downtime during the migration phase of the project. The management listened to our needs and wanted to make the project successful.

Are there any areas they could improve?

They underestimated the Fury phase budget and struggled with the delivery.

Do you have any advice for potential customers?

I am happy to recommend them for a migration project.

BACKGROUND

Introduce your business and what you do there.

I’m the group CIO for Ducab Cable Company. We have a group of companies with different entities. My main responsibility is to bring proper automation and digitalization to the organization to make sure that we’re enhancing processes and servicing all related issues. We also take care of IT infrastructure and cybersecurity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely Inc.?

We were looking to have consultation and implementation of SAP.

SOLUTION

What was the scope of their involvement?

The team provides SAP support and development. For any problems or challenges we run into, we send them the requirements.

They are currently implementing SAP Localization Hub from scratch, which includes advanced compliance reporting (also referred to as advanced compliance reporting service). They provide us with solutions that enable the fulfillment of VAT reporting requirements in the United Arab Emirates (UAE).

This initiative is focused on Robotics Process Automation with Automation Anywhere for multiple processes across the logistics, finance, procurement & sales departments. The engagement also encompasses the implementation of SAP SuccessFactors focused on Employee Central and payroll.

What is the team composition?

There are 7–8 people working with us, including the CEO, two SAP consultants, a regional manager, and a delivery manager.

How did you come to work with Accely Inc.?

I worked with them when I was with a different company. They specialize in SAP, were reliable, and showed the capacity for high-quality output.

How much have you invested with them?

We’ve spent between $250,000 – $500,000.

What is the status of this engagement?

We began working together around December 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They excel at finding solutions for any challenge we face. They take ownership and are accountable. They’re very reliable.

How did Accely Inc. perform from a project management standpoint?

They have a well-established structure in place to make sure that the requirements for quality and implementation are met. Their managers do a good job overseeing each step of the process and assigning the proper resources to tasks. They’re always available and very responsive.

What did you find most impressive about them?

I’d highlight how responsive and proactive they are. They’re also very experienced in many different programming languages and platforms. They have access to many resources to fit any need and execute high-quality work.

Are there any areas they could improve?

Sometimes there are delays in delivery, partly because some of their resources are offshore or working remotely. It’s also due to their meticulous process of ensuring a high-quality delivery.

Do you have any advice for potential customers?

Explain the challenges you face, and let them provide options for you. They can find the right solution at an affordable price.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of Century Cement, which is a manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We have many applications, and one of those is for our backend. We run SAP HANA and hired Accel to support our development and application delivery.

SOLUTION

What was the scope of their involvement?

They’ve also supported us during the design phases of multiple projects, along with development and support—the complete lifecycle. They produce functional design documents, and they deliver complete solutions, architecting the solutions and the processes.

They’ve helped us with several projects and solution deliveries pertaining to the SAP area and its modules. They’ve worked with us on all of our SAP HANA modules, including sales, distribution, and project maintenance. The programming language used is ABAP, and they’ve also helped us with a lot of core development on the AJAX stack: Asynchronous JavaScript and XML.

What is the team composition?

We’ve worked with upward of 10 consultants from Accely. They have a project manager within the team, along with functional and technical consultants, and a senior architect.

How did you come to work with Accely INC.?

We started an RFP process, but we’re also an SAP partner, so they recommend relevant providers. We chose Accely out of those options.

How much have you invested with them?

We’ve spent upward of $200,000 so far.

What is the status of this engagement?

We started working with Accely in March 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The QA hasn’t been a problem at all: we conduct full user testing on the design and development work, then after signing these off, we move into production. They have subject-matter expertise, and they have experience working on different projects for different customers, so they bring different mindsets and solutions to the table.

From that perspective, we’ve gotten a lot of ideas on the consulting side, and it’s helped our business processes. They can identify which areas require standard business operating processes and which need a custom one.

How did Accely INC. perform from a project management standpoint?

They take accountability and responsibility for project delivery. We have on-site deployments, so we have in-person team interactions rather than through any tools. From a software skill and culture perspective, they blend in easily.

What did you find most impressive about them?

The quality and knowledge level of their consultants are pretty high, and we’ve never had any complaints.

Are there any areas they could improve?

I don’t have any feedback in that area. Whatever the job and the scope assigned to them was, they fulfilled to the desired standard.

Do you have any advice for future clients of theirs?

It’s easy to work with them as they never hesitate to engage with the end-user or with the internal teams in order to come up with a solution. They’ve always felt like a part of our team and are willing to work hard. Their communication skills are high, which has added a lot, and they think outside the box.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of a luxury consumer goods startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We needed to identify the best ERP consultant for our needs. We also needed help with solving critical coding issues.

SOLUTION

What was the scope of their involvement?

Accely INC is helping us set up SAP S/4HANA and convert all existing inventory into the new SAP code. We’re still in the planning stage. So far, we’ve identified the needs of our markets in the US, Middle East, and India.

What is the team composition?

Nilesh (CEO, Accely INC.) has been involved in the entire process. He appointed an expert who has done several projects for the jewelry industry.

How did you come to work with Accely INC.?

We were looking for a consultant who had prior experience in the gem and jewelry sector. I received several references. Based on their profile online and our initial interaction, we saw that Accely INC. had done a lot of projects in a similar industry. We met 10–12 consultants before choosing Accely INC.

How much have you invested with them?

We agreed on $12,000. We paid 25% when we signed the contract, and 25% is due at the end of this month.

What is the status of this engagement?

We started working together in November 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We feel the project will be successful. Accely INC. assigned a resource who has a lot of experience in the jewelry industry and helped us solve a long-standing issue. Our coding is now sorted.

How did Accely INC. perform from a project management standpoint?

I find them quite proactive. At the start of the project, Accely INC. shared their execution plan, timelines, and scope. They were transparent about how much time and resources they would need for the project.

They always let us know their availability for a Skype call or in-person meeting. Plus, they’re focused and prepared during meetings.

What did you find most impressive about them?

Accely INC. has an incredible knowledge base, which has been quite helpful. They’ve been able to bring their capability and credibility to the table.

They’re committed, which has given us a lot of confidence in our choice of vendor. We were skeptical about the strength of the team that would execute the project.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Make sure your consultant has domain expertise.

BACKGROUND

Introduce your business and what you do there.

We’re a conglomerate based in the UAE with multiple divisions and a diversified business portfolio consisting of retail, trading, manufacturing projects, and real estate. I’m the group IT manager of the company, and I oversee the infrastructure with a team of 30 people working on SAP application development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely?

We manage our online business warehouse with SAP software, so we wanted to upgrade to the latest SAP HANA platform to run our businesses using the most efficient tools on the market.

SOLUTION

What was the scope of their involvement?

Their team helped us migrate our SAP enterprise resource planning (ERP) software to the SAP HANA platform, and they also helped us upgrade our business, planning, and consolidation software to the latest version. Throughout the project, they assisted with finalizing the project plan and developing the software interface.

What is the team composition?

We worked with their project manager, along with six other software consultants.

How did you come to work with Accely?

They worked on a smaller project for us in 2016, so we immediately considered using their services for our transition efforts. We evaluated SAP migration projects that they completed in the past and were impressed by their work.

How much have you invested with them?

We have spent nearly $60,000.

What is the status of this engagement?

We started working on the project in September 2017 and the system migration was fully completed in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was well-executed, and we have yet to experience any issues resulting from their work.

How did Accely perform from a project management standpoint?

Their team is well versed in the SAP infrastructure, so they executed quickly and efficiently. We held weekly meetings to cover the important tasks and define relevant metrics. One of their team members worked with us on site, which helped communication between our teams tremendously.

What did you find most impressive about them?

Their competency in SAP migration is remarkable, and I like that they are confident in their skills. I also appreciate their diligence in completing tasks ahead of deadlines.

Are there any areas they could improve?

Increasing the number of team members assigned to a project could help move the project along.

Do you have any advice for potential customers?

Work to build a strategic relationship to get the most out of the partnership.