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Top eCommerce Consultants in the Philippines

Ratings Updated: January 7, 2026
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2 Leaders 2 Contenders

4 Companies

Country: Philippines
Business Consulting Focus: eCommerce Consulting

List of the Top Philippines eCommerce Consulting Firms

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    10% Business Consulting
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    15% eCommerce Consulting
    29% Strategy Development Consulting
    28% Change Management Consulting +1
    28% Operational Change Consulting

    TDCX is a corporate consultation firm specializing in business solutions and B2B consulting, particularly for e-commerce support. Their reviews are overwhelmingly positive, with noted improvements in customer satisfaction by 8% year-over-year. Clients highlight TDCX's professionalism, adaptability, and proactive support. They consistently deliver exceptional customer experiences, aligning with clients' values and contributing to business success.

    See all 12 projects

    Reviews mention Reliable

    Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.

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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Business Consulting
    10% Back Office Outsourcing
    10% Call Center Services +7
    10% Customer Service Outsourcing
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    35% eCommerce Consulting
    25% Legal Consulting
    10% Business Intelligence Consulting +3
    10% Business Process Management Consulting
    10% Product Management Consulting
    10% Real Estate Consulting

    Staff Outsourcing Solutions is a business consulting firm specializing in staff outsourcing and management advisement. Feedback indicates a high level of satisfaction, with 100% of reviewers noting improved customer service and workflow efficiency. Clients frequently commend their employees' adaptability and fluency in English, highlighting their ability to significantly enhance service coverage and operational flexibility.

    See all 8 projects

    Reviews mention Communicative

    Clients have consistently praised Staff Outsourcing Solutions for their exceptional communication skills. One client noted, 'There is excellent communication between both parties,' highlighting the seamless interaction facilitated by tools like Reply Manager. Another client emphasized, 'All of my needs are responded to immediately,' showcasing their responsiveness. Overall, the sentiment surrounding communication is highly positive, reflecting the company's commitment to maintaining clear and effective dialogue throughout the project lifecycle.
    • Customer Service Outsourcing for E-Commerce Facilitator
      5.0 Nov 15, 2019

      There is excellent communication between both parties, this has never been an issue. So much so, that I never thought about it previously. We use Reply Manager as a tool to manage all our customer tickets in one location. I think this is a major key in making it easier for all parties.

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    • Recruiting & Staffing for Heated Apparel Retailer
      5.0 Apr 4, 2025

      Yes, all of my needs are responded to immediately. The communication from the owner was impressive, which made the process easy from start to finish. My primary form of communication with Staff Outsourcing Solutions was through virtual meetings and emails or messaging apps.

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    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

    Read All Reviews

    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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    View projects from:

    United States (6) England (1)
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  • Vault Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    10% Business Consulting
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    10% Accounting
    10% Staffing
    5% Executive Search
    5% Recruiting

    Focus Areas

    10% eCommerce Consulting
    20% Business Intelligence Consulting
    10% Change Management Consulting +6
    10% Due Diligence Consulting
    10% Legal Consulting
    10% Management Consulting
    10% Real Estate Consulting
    10% Sourcing and Procurement Consulting
    10% Strategy Development Consulting

    Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more
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  • Amazigra Business Solution Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Davao City, Philippines

    Services provided

    20% Business Consulting
    20% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +3
    15% Customer Service Outsourcing
    15% Digital Strategy
    10% Financial Consulting

    Focus Areas

    30% eCommerce Consulting
    70% Strategy Development Consulting

    Business Consulting company Amazigra Business Solution was launched in 2018. The agency focuses on Business Consulting and Back Office Outsourcing.

    Read more
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1 Staff Outsourcing Solutions
2 TDCX

List of the Top 2 Philippines eCommerce Consulting Firms

  1. Staff Outsourcing Solutions Logotype

    Staff Outsourcing Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    26.5/40.0
    16.8/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Business Consulting
    35% eCommerce Consulting
    90% Other
    View Profile Visit Website
  2. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Business Consulting
    15% eCommerce Consulting
    90% Other
    View Profile Visit Website
  3. Vault Outsourcing Logotype

    Vault Outsourcing

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Business Consulting
    10% eCommerce Consulting
    90% Other
    View Profile Visit Website
  4. Amazigra Business Solution Logotype

    Amazigra Business Solution

    $1,000+
    < $25 / hr
    2 - 9
    Davao City, Philippines

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    20% Business Consulting
    30% eCommerce Consulting
    80% Other
    View Profile Visit Website

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