Top Survey Companies in Kuala Lumpur

SummitNext

Verified

$1,000+
< $25 / hr
250 - 999
Petaling Jaya, Malaysia

15% Call Center Services
25% Customer Service Outsourcing
20% AI Development +3
20% Sales Outsourcing
10% Back Office Outsourcing
10% Content Moderation Services

20% Customer Surveys & Market Research Calls
80% B2C Telemarketing & telesales

Surveys Companies reviews summary

SummitNext offers a range of Contact Center Services, including Partner/Reseller Acquisition, Active and Passive Customer Support Services, and Telemarketing Services. Reviews highlight the company's professionalism and integrity, with successful lead generation and timely project delivery being notable outcomes. Clients appreciate SummitNext's integration and innovative approach, aligning well with their business values.

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Reviewed 2 times in the past 6 months
Reviews mention "high-quality work"
Reviews mention "timely"
Reviews mention "communicative"

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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+
Undisclosed
250 - 999
Kuala Lumpur, Malaysia

15% Call Center Services
40% Customer Service Outsourcing
10% Back Office Outsourcing +5
10% IT Managed Services
10% Sales Outsourcing
5% Business Consulting
5% HR Consulting
5% Market Research

10% Customer Surveys & Market Research Calls
80% B2C Telemarketing & telesales
10% Collections Recovery Services

Surveys Companies reviews summary

SRG ASIA PACIFIC provides a range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews positively highlight their responsiveness, technical proficiency, and value for money, although there are noted areas for improvement, such as outbound telesales performance and retention rates. Overall, clients appreciate their dedication and effective project management.

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Completed projects in 2 countries
Reviews mention "open to feedback"
Reviews mention "reasonable pricing"
Reviews mention "flexible"

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Daythree Business Services

4.0 3 reviews

Undisclosed
Undisclosed
1,000 - 9,999
Shah Alam, Malaysia

20% Call Center Services
20% Back Office Outsourcing
20% Business Consulting +2
20% Customer Service Outsourcing
20% Finance & Accounting Outsourcing (FAO)

17% Customer Surveys & Market Research Calls
50% B2C Telemarketing & telesales
33% Third party verification

Surveys Companies reviews summary

Daythree Business Services provides Contact Center Services, including Inbound and Outbound Call Center operations, primarily supporting panel replenishment, compliance, and engagement for market research companies. Overall feedback highlights their reliability and cooperative nature, although improvement in data accuracy and long-term panel engagement is suggested.

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Reviews mention "reliable"
Reviews mention "understands the needs of their clients"
Reviews mention "proactive"
Reviews mention "flexible"

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ENVO BPO

4.8 2 reviews

$1,000+
$25 - $49 / hr
250 - 999
Petaling Jaya, Malaysia

50% Call Center Services
25% Sales Outsourcing
15% Customer Service Outsourcing +1
10% IT Managed Services

50% Customer Surveys & Market Research Calls
50% B2C Telemarketing & telesales

Surveys Companies reviews summary

ENVO BPO offers services in telemarketing, database collection, lead generation, and sales support. The overall feedback indicates high satisfaction with their professionalism, service quality, and dedication to understanding client needs, though there was a noted area for improvement in project initiation time. ENVO BPO effectively supports business goals by delivering detailed, comprehensive databases and qualified leads.

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Reviews mention "high-quality work"
Reviews mention "experienced"
Reviews mention "unique expertise"
Reviews mention "exceeds expectations"

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Webhelp

Not yet reviewed

Undisclosed
Undisclosed
10,000+
Kuala Lumpur, Malaysia

23% Call Center Services
33% Customer Service Outsourcing
15% Sales Outsourcing +17
5% Back Office Outsourcing
5% Business Consulting
5% Finance & Accounting Outsourcing (FAO)
1% AI Development
1% BI & Big Data Consulting & SI
1% CRM Consulting and SI
1% Custom Software Development
1% Digital Strategy
1% Graphic Design
1% HR Consulting
1% Mobile App Development
1% Transcription
1% Translation
1% UX/UI Design
1% Unified Communications Consulting & SI
1% Web Design
1% Web Development

10% Customer Surveys & Market Research Calls
80% B2C Telemarketing & telesales
10% Collections Recovery Services

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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VPO Services

Not yet reviewed

$5,000+
Undisclosed
250 - 999
Kuala Lumpur, Malaysia

10% Call Center Services
50% Customer Service Outsourcing
10% Back Office Outsourcing +5
10% Sales Outsourcing
5% Accounting
5% HR Outsourcing
5% Market Research
5% Recruiting

10% Customer Surveys & Market Research Calls
90% B2C Telemarketing & telesales

Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

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Chima Services Sdn Bhd

Not yet reviewed

$5,000+
$100 - $149 / hr
10 - 49
Kuala Lumpur, Malaysia

45% Call Center Services
15% CRM Consulting and SI
15% Sales Outsourcing +2
15% Search Engine Optimization
10% Customer Service Outsourcing

50% Customer Surveys & Market Research Calls
50% B2C Telemarketing & telesales

Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.

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M4U Marketing

Not yet reviewed

$5,000+
Undisclosed
10 - 49
Kuala Lumpur, Malaysia

10% Call Center Services
10% Account-Based Marketing
10% Branding +7
10% Demand Generation Marketing
10% Digital Strategy
10% Event Management
10% Event Marketing
10% Market Research
10% Marketing Strategy
10% Sales Outsourcing

25% Customer Surveys & Market Research Calls
25% B2C Telemarketing & telesales
25% Collections Recovery Services +1
25% Third party verification

M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.

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Data Synergo Sdn Bhd

Not yet reviewed

$1,000+
Undisclosed
10 - 49
Petaling Jaya, Malaysia

10% Call Center Services
25% Direct Marketing
25% Event Marketing +4
10% Content Marketing
10% Customer Service Outsourcing
10% Email Marketing
10% Marketing Strategy

23% Customer Surveys & Market Research Calls
77% B2C Telemarketing & telesales

Data Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.

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