Top Inbound Call Center Services in Jamaica
22 Companies
2 Leaders 15 Contenders
List of the Top Jamaica Inbound Call Centers Services
Sponsored
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- Undisclosed
- Undisclosed
- 250 - 999
- Montego Bay, Jamaica
Services provided
- 50% Call Center Services
- 50% Recruiting
Inbound Voice Services reviews summaryCall Center Solutions specializes in providing contact center services for hotel reservations, focusing on reducing abandonment rates and enhancing recruitment quality. Reviews highlight their impressive work culture, alignment with company values, and responsiveness in project management. Overall, clients appreciate their ability to deliver results, with suggestions for improved communication being addressed through a new website.
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- Reviews mention "unique expertise"
- 4.5 out of 5.0 rating for cost
- Reviewed 1 time in the past 6 months
- 1 review mentions Recruiting
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- $1,000+
- < $25 / hr
- 250 - 999
- Montego Bay, Jamaica
Services provided
- 45% Call Center Services
- 30% Customer Service Outsourcing
- 15% Sales Outsourcing +1 service
- 10% Back Office Outsourcing
Inbound Voice Services reviews summaryNICE Global offers call center BPO services, handling customer inquiries, billing questions, and providing product support. The reviews emphasize their proactive communication, flexibility, and drive for success. Clients appreciate their alignment with company values, cost-effectiveness, and the ability to increase customer satisfaction and lifetime value. Overall, NICE Global is noted for its impressive project management and partner-centric approach.
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- Reviews mention "flexible"
- Reviews mention "detail-oriented"
- Reviews mention "proactive"
- Reviews mention "accommodating"
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- $5,000+
- < $25 / hr
- 50 - 249
- Kingston, Jamaica
Services provided
- 45% Customer Service Outsourcing
- 35% Call Center Services
- 10% Back Office Outsourcing +1 service
- 10% Sales Outsourcing
Customer Service Outsourcing company vlbpo cx is located in Kingston, Jamaica and Caloocan, Philippines. Launched in 2015, the team offers Customer Service Outsourcing and Call Center Services.
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Kingston, Jamaica
Services provided
- 31% Customer Service Outsourcing
- 25% Call Center Services
- 25% IT Managed Services +1 service
- 19% Back Office Outsourcing
Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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- $5,000+
- $25 - $49 / hr
- 250 - 999
- Montego Bay, Jamaica
Services provided
- 40% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing +2 services
- 10% Back Office Outsourcing
- 10% IT Managed Services
Inbound Voice Services reviews summaryGenesis Support Solution LTD offers comprehensive call center services, including handling inbound and outbound calls, email support, and upselling, with a focus on improving client operations. The reviews highlight a dedicated and hardworking team, excellent communication, and reliable project management. Clients commend the leadership, adaptability, and the ability to meet and exceed customer service expectations, with room for minor improvements in agent efficiency.
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- 4.5 out of 5.0 rating for cost
- Reviews mention "puts the customer first"
- Reviews mention "great project management"
- Reviews mention "accessible"
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- $1,000+
- $25 - $49 / hr
- 50 - 249
- Montego Bay, Jamaica
Services provided
- 100% Call Center Services
Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
Read more -
- Undisclosed
- < $25 / hr
- 50 - 249
- Ocho Rios, Jamaica
Services provided
- 80% Customer Service Outsourcing
- 20% Back Office Outsourcing
Inbound Voice Services reviews summaryMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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- $5,000+
- < $25 / hr
- 250 - 999
- Kingston, Jamaica
Services provided
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 20% Call Center Services +3 services
- 10% Sales Outsourcing
- 10% Transcription
- 10% Translation
Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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- $1,000+
- Undisclosed
- 50 - 249
- Kingston, Jamaica
Services provided
- 40% Call Center Services
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing +1 service
- 10% Sales Outsourcing
BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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- $1,000+
- < $25 / hr
- 10 - 49
- Kingston, Jamaica
Services provided
- 50% Back Office Outsourcing
- 50% Customer Service Outsourcing
Founded in 2019, Voca CX LLC is a Back Office Outsourcing and Customer Service Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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- $1,000+
- < $25 / hr
- 250 - 999
- Montego Bay, St James, Jamaica
Services provided
- 55% Call Center Services
- 20% Back Office Outsourcing
- 15% Customer Service Outsourcing +1 service
- 10% Sales Outsourcing
Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Services provided
- 50% Call Center Services
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
Read more -
- Undisclosed
- Undisclosed
- 50 - 249
- Montego Bay, Jamaica
Services provided
- 90% Call Center Services
- 10% Customer Service Outsourcing
Midsize telephone answering service Platinum BPO Solutions, is in Montego Bay, Jamaica. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
- Undisclosed
- Undisclosed
- 2 - 9
- Montego Bay, Jamaica
Services provided
- 50% Call Center Services
- 20% Back Office Outsourcing
- 10% Corporate Training & Coaching +2 services
- 10% Customer Service Outsourcing
- 10% Digital Strategy
Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
Read more -
- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Services provided
- 30% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing +1 service
- 20% Back Office Outsourcing
WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Services provided
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing +1 service
- 25% Sales Outsourcing
Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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- $25,000+
- < $25 / hr
- 10,000+
- Kingston, Jamaica
Services provided
- 45% Customer Service Outsourcing
- 25% Call Center Services
- 10% Back Office Outsourcing +3 services
- 10% Custom Software Development
- 5% AI Development
- 5% AR/VR Development
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read more -
- Undisclosed
- < $25 / hr
- 50 - 249
- Kingston, Jamaica
Services provided
- 40% Call Center Services
- 20% Back Office Outsourcing
- 10% Customer Service Outsourcing +3 services
- 10% Sales Outsourcing
- 10% Transcription
- 10% Translation
Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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- $1,000+
- < $25 / hr
- 10,000+
- Kingston, Jamaica
Services provided
- 60% Call Center Services
- 40% Customer Service Outsourcing
Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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- $1,000+
- < $25 / hr
- 50 - 249
- Saint Ann's Bay, Jamaica
Services provided
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Sales Outsourcing +2 services
- 13% HR Outsourcing
- 12% Recruiting
JOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Montego Bay, Jamaica
Services provided
- 45% Call Center Services
- 40% Customer Service Outsourcing
- 15% Sales Outsourcing
In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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- $10,000+
- < $25 / hr
- 10,000+
- Kingston, Jamaica
Services provided
- 40% Call Center Services
- 30% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Back Office Outsourcing
Inbound Voice Services reviews summaryFusion CX offers a range of services including inbound and outbound call management, lead generation, inside sales, order taking, and customer service outsourcing. Across multiple reviews, clients praise Fusion CX for their professionalism, effective communication, and ability to deliver measurable outcomes, such as increased sales and improved customer experience. Feedback highlights their global presence, multi-lingual capabilities, and strong project management.
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- Reviews mention "exceptional performance"
- Reviews mention "great team"
- Completed projects in 2 countries
- 4.3 out of 5.0 rating for cost
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Call Center Solutions
- 2 NICE Global
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Jamaica Inbound Call Centers Services
-
- Undisclosed
- Undisclosed
- 250 - 999
- Montego Bay, Jamaica
Ability to deliver
22.7/40.0- 16.6 Reviews
- 2.1 Clients & Experience
- 4 Market Presence
Service focus
- 150% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 250 - 999
- Montego Bay, Jamaica
Ability to deliver
22.1/40.0- 17.2 Reviews
- 0 Clients & Experience
- 4.9 Market Presence
Service focus
- 195% Inbound Voice Services
Contenders Breakdown
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- $5,000+
- < $25 / hr
- 50 - 249
- Kingston, Jamaica
Ability to deliver
10.3/40.0- 0 Reviews
- 4.6 Clients & Experience
- 5.7 Market Presence
Service focus
- 195% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Kingston, Jamaica
Ability to deliver
7.1/40.0- 0 Reviews
- 1.6 Clients & Experience
- 5.5 Market Presence
Service focus
- 137% Inbound Voice Services
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- $5,000+
- $25 - $49 / hr
- 250 - 999
- Montego Bay, Jamaica
Ability to deliver
24.7/40.0- 16.4 Reviews
- 4.3 Clients & Experience
- 4 Market Presence
Service focus
- 160% Inbound Voice Services
-
- $1,000+
- $25 - $49 / hr
- 50 - 249
- Montego Bay, Jamaica
Ability to deliver
4.9/40.0- 0 Reviews
- 0 Clients & Experience
- 4.9 Market Presence
Service focus
- 300% Inbound Voice Services
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Ocho Rios, Jamaica
Ability to deliver
7.2/40.0- 0 Reviews
- 3.2 Clients & Experience
- 4 Market Presence
Service focus
- 160% Inbound Voice Services
-
- $5,000+
- < $25 / hr
- 250 - 999
- Kingston, Jamaica
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 110% Inbound Voice Services
-
- $1,000+
- Undisclosed
- 50 - 249
- Kingston, Jamaica
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 170% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 10 - 49
- Kingston, Jamaica
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 100% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 250 - 999
- Montego Bay, St James, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 195% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 200% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 50 - 249
- Montego Bay, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 290% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 2 - 9
- Montego Bay, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 170% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 140% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 2 - 9
- Kingston, Jamaica
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 125% Inbound Voice Services
-
- $25,000+
- < $25 / hr
- 10,000+
- Kingston, Jamaica
Ability to deliver
8.6/40.0- 0 Reviews
- 3 Clients & Experience
- 5.6 Market Presence
Service focus
- 165% Inbound Voice Services