Top Phone Support Services in Italy
22 Companies
List of the Top Italy Customer Service Phone Support Companies
Sponsored
-
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Services provided
15% Customer Service Outsourcing15% Email Marketing15% Sales Outsourcing +415% Search Engine Optimization15% Web Design15% Web Development10% Social Media MarketingFocus Areas
100% Phone Support ServicesStudio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesMeta srl is an answering service and Customer Service Outsourcing company established in 2009. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Roma, Italy
Services provided
61% Customer Service Outsourcing39% Call Center ServicesFocus Areas
34% Phone Support Services66% Chat Support ServicesRBS - Retail Banking Services is a Customer Service Outsourcing company founded in 1994. Their team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Milano, Italy
Services provided
38% Customer Service Outsourcing37% Call Center Services25% Back Office OutsourcingFocus Areas
33% Phone Support Services67% Chat Support ServicesEstablished in 2016, Covisian is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingTelesì is a call center company founded in 1998. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
Read more -
Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Coneit Outsourcing has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients reporting improved customer satisfaction and response times. Key strengths include exceptional responsiveness, proactive communication, and alignment with clients' brand values. Clients noted a significant enhancement in customer retention and loyalty due to the quality of support provided. Areas for improvement were minor, highlighting their commitment to continuous enhancement. Overall, Coneit Outsourcing is viewed as a reliable partner that effectively meets client needs.
Read Most Recent ReviewWas this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Baby Products Retailer
5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
-
UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
100% Phone Support ServicesEvo Net - Call Center is a call center service located in Roma, Italy. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
72% Customer Service Outsourcing28% Call Center ServicesFocus Areas
58% Phone Support Services42% Chat Support ServicesConcerto - Contact Center is a Customer Service Outsourcing company. The company is headquartered in Roma, Italy. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesG&G Idee e Soluzioni is an answering service and Customer Service Outsourcing company. Founded in 2010, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Services provided
50% Customer Service Outsourcing20% Business Consulting20% Call Center Services +110% Sales OutsourcingFocus Areas
20% Phone Support Services80% Email Support ServicesCustomer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
38% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +113% Sales OutsourcingFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
40% Customer Service Outsourcing36% Call Center Services24% Back Office OutsourcingFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesEURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing30% Market Research +124% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingBack Office Outsourcing company Numero Blu Servizi S.p.A. Is in Roma, Italy. Founded in 1993, the team provides Back Office Outsourcing and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Formello, Italy
Services provided
44% Customer Service Outsourcing30% Business Consulting14% Sales Outsourcing +112% Call Center ServicesFocus Areas
32% Phone Support Services68% Chat Support ServicesCustomer Service Outsourcing company S2C Sapience to Change is based in Formello, Italy. They offer Customer Service Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
44% Customer Service Outsourcing30% Direct Marketing14% Call Center Services +112% Sales OutsourcingFocus Areas
32% Phone Support Services68% Chat Support ServicesRephouse s.r.l., a Customer Service Outsourcing company, is in Roma, Italy. Launched in 2006, the team provides Customer Service Outsourcing and Direct Marketing.
Read more -
UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Customer Service Outsourcing60% Translation20% TranscriptionFocus Areas
100% Phone Support ServicesFounded in 1985, SIMULTANEA is a Translation company. The firm specializes in Translation and Transcription.
Read more -
UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% HR Consulting20% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFounded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Torino, Italy
Services provided
28% Customer Service Outsourcing48% Back Office Outsourcing24% Call Center ServicesFocus Areas
29% Phone Support Services42% Chat Support Services29% Order Processing & TakingSky 2001 is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Customer Service Outsourcing and is based in Torino, Italy.
Read more -
UndisclosedUndisclosed2 - 9Torino, Italy
Services provided
24% Customer Service Outsourcing20% Market Research20% Web Development +316% Call Center Services10% Back Office Outsourcing10% Social Media MarketingFocus Areas
25% Phone Support Services33% Chat Support Services25% Order Processing & Taking +117% Email Support ServicesCallwave is a Customer Service Outsourcing company. The small Torino, Italy-based team specializes in Customer Service Outsourcing and Market Research. The company was established in 2003.
Read more -
UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)20% HR Consulting +210% Back Office Outsourcing10% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & Taking2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.
Read more -
UndisclosedUndisclosed10,000+Pescara, Italy
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pescara, Italy
Via Conte di Ruvo 74, 65127 Pescara (PE)
Pescara, Italy 65127501 - 750
+39 085 9960082
Was this helpful?
-
$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
20% Customer Service Outsourcing50% Call Center Services10% Business Consulting +210% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Italy Customer Service Phone Support Companies
-
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
61% Customer Service Outsourcing34% Phone Support Services39% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Customer Service Outsourcing33% Phone Support Services62% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing30% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
72% Customer Service Outsourcing58% Phone Support Services28% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Customer Service Outsourcing34% Phone Support Services62% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing30% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
UndisclosedUndisclosed10 - 49Formello, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing32% Phone Support Services56% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing32% Phone Support Services56% Other
Latest Phone Support Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.