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Top Email Support Services in Italy

Ratings Updated: April 3, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Italy
Customer Service Outsourcing: Email Support Services

List of the Top Italy Email Support Outsourcing Companies

  • Phonetica Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Paderno Dugnano, Italy

    Services provided

    50% Customer Service Outsourcing
    20% Business Consulting
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    80% Email Support Services
    20% Phone Support Services

    Customer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.

    Read more
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  • Coneit Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    30% Email Support Services
    30% Chat Support Services
    30% Phone Support Services +1
    10% Order Processing & Taking

    Coneit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.

    See all 1 projects
    1 of 1 Email Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Coneit Outsourcing has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Clients highlighted their strong project management, efficient response times, and proactive customer service approach. Key strengths include their ability to enhance customer satisfaction and retention, as evidenced by improved CSAT and NPS scores. Notable feedback praised their adaptability and alignment with brand values, contributing to personalized support that fosters trust. Areas for minor improvement were noted, but overall, their performance is highly regarded.

    Read Most Recent Review

    Industry Experience

    Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
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  • ONE the srl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Torino, Italy

    Services provided

    38% Customer Service Outsourcing
    25% Back Office Outsourcing
    24% Call Center Services +1
    13% Sales Outsourcing

    Focus Areas

    33% Email Support Services
    34% Phone Support Services
    33% Chat Support Services

    ONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • INDACO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Torino, Italy

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    INDACO, a Back Office Outsourcing company, was launched in 1982. The team specializes in Back Office Outsourcing and Call Center Services and is headquartered in Torino, Italy.

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  • EURO-TEL S.p.A. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Torino, Italy

    Services provided

    40% Customer Service Outsourcing
    36% Call Center Services
    24% Back Office Outsourcing

    Focus Areas

    20% Email Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Chat Support Services

    EURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.

    Read more
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  • Tiempo Nord Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Milano, Italy

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% HR Consulting
    20% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Founded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.

    Read more
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  • 2B1 GROUP SRL Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Milano, Italy

    Services provided

    10% Customer Service Outsourcing
    50% Finance & Accounting Outsourcing (FAO)
    20% HR Consulting +2
    10% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.

    Read more
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  • Callwave Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Torino, Italy

    Services provided

    24% Customer Service Outsourcing
    20% Market Research
    20% Web Development +3
    16% Call Center Services
    10% Back Office Outsourcing
    10% Social Media Marketing

    Focus Areas

    17% Email Support Services
    33% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Callwave is a Customer Service Outsourcing company. The small Torino, Italy-based team specializes in Customer Service Outsourcing and Market Research. The company was established in 2003.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Pescara, Italy

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    15% Email Support Services
    70% Phone Support Services
    10% Chat Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Pescara, Italy

    Via Conte di Ruvo 74, 65127 Pescara (PE)
    Pescara, Italy 65127

    501 - 750

    +39 085 9960082

    See All Locations (52)
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List of the Top Italy Email Support Outsourcing Companies

  1. Phonetica Logotype

    Phonetica

    $1,000+
    < $25 / hr
    250 - 999
    Paderno Dugnano, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    80% Email Support Services
    50% Other
    View Profile Visit Website
  2. Coneit Outsourcing Logotype

    Coneit Outsourcing

    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    30% Email Support Services
    60% Other
    View Profile Visit Website
  3. ONE the srl Logotype

    ONE the srl

    Undisclosed
    Undisclosed
    50 - 249
    Torino, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    38% Customer Service Outsourcing
    33% Email Support Services
    62% Other
    View Profile Visit Website
  4. INDACO Logotype

    INDACO

    Undisclosed
    Undisclosed
    10 - 49
    Torino, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Email Support Services
    75% Other
    View Profile Visit Website
  5. EURO-TEL S.p.A. Logotype

    EURO-TEL S.p.A.

    Undisclosed
    Undisclosed
    50 - 249
    Torino, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Email Support Services
    60% Other
    View Profile Visit Website
  6. Tiempo Nord Logotype

    Tiempo Nord

    Undisclosed
    Undisclosed
    50 - 249
    Milano, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Email Support Services
    80% Other
    View Profile Visit Website
  7. 2B1 GROUP SRL Logotype

    2B1 GROUP SRL

    Undisclosed
    Undisclosed
    50 - 249
    Milano, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  8. Callwave Logotype

    Callwave

    Undisclosed
    Undisclosed
    2 - 9
    Torino, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    24% Customer Service Outsourcing
    17% Email Support Services
    76% Other
    View Profile Visit Website
  9. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Pescara, Italy

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    15% Email Support Services
    67% Other
    View Profile Visit Website

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