Top Customer Support Services in Ireland
20 Companies
List of the Top Ireland Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IrelandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves IrelandServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves IrelandServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Positive attitude
Mindy Support has received commendations for their positive attitude, with clients noting that their staff is always ready to help, even with tedious requests. One client highlighted the professionalism and politeness of the sales representative, as well as the proactive approach to feedback. Overall, the sentiment reflects a high level of satisfaction, with clients appreciating the team's willingness to assist and their constructive response to feedback.-
Customer Support for Interactive Gaming Platform
5.0 May 10, 2021The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated.
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Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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UndisclosedUndisclosed10 - 49Waterford, Ireland
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Fulfillment +1 service25% Warehousing & DistributionSee all 1 projectsEurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.
Industry Experience
Eurobase demonstrates considerable expertise in the education sector, particularly in fulfilling logistical needs for environmental programs. Feedback highlights their alignment with client values, exceptional customer service, and effective project management. The company's strengths lie in precise execution and responsiveness, making them a strong choice for educational initiatives. Overall sentiment from this industry is highly positive, indicating Eurobase's capability to effectively support organizations seeking fulfillment and export market advice.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Eurobase's overall cost and value for money, noting high-quality service and effective project management. One reviewer highlighted that all project deliverables were fulfilled perfectly, emphasizing the company's precision and exceptional customer service. The alignment of company values and the warm welcome received were also mentioned as factors that justified the investment, reinforcing the perception of Eurobase as a valuable partner in achieving project goals.Was this helpful?
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves IrelandServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFounded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingUniquely is a Sales Outsourcing company. Their midsize team of employees is in Dundalk, Ireland and Marston Green, England. Their team specializes in Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Dublin , Ireland
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +1 service15% Sales OutsourcingLaunched in 1973, Voxpro is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
11% Customer Service Outsourcing12% Print Design11% AR/VR Development +6 services11% Customs brokerage11% Direct Marketing11% Document Digitization & Management11% Graphic Design11% Mobile App Development11% Warehousing & DistributionPCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing.
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UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAbtran is an answering service. Their large team is located in Dublin, Ireland and offers Call Center Services and Back Office Outsourcing. The firm was founded in 1997.
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UndisclosedUndisclosed10 - 49Sligo, Ireland
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingAppian Task is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2017. The small team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Dublin 8, Ireland
Services provided
10% Customer Service Outsourcing10% Advertising10% Conversion Optimization +7 services10% Custom Software Development10% Digital Strategy10% Email Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Web DesignStellar Edge is an Advertising company. Their small team of employees is based in Dublin 8, Ireland. Their team provides Advertising and Market Research.
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Undisclosed$50 - $99 / hr2 - 9Swords, Ireland
Services provided
10% Customer Service Outsourcing35% AI Development15% AI Agents +3 services15% AI Consulting15% Business Consulting10% Sales OutsourcingAigency is a small artificial intelligence firm established in 2024. Their team focuses on Artificial Intelligence and AI Consulting.
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UndisclosedUndisclosed250 - 999Cork, Ireland
Services provided
25% Customer Service Outsourcing40% Call Center Services35% Back Office OutsourcingFounded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Waterford, Ireland
Services provided
20% Customer Service Outsourcing40% Business Consulting20% Call Center Services +1 service20% Corporate Training & CoachingRelateCare, a Business Consulting company, was founded in 2013. The firm provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999Cork, Ireland
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesZevas Communications, an answering service company, is based in Cork, Ireland. They provide Call Center Services and Back Office Outsourcing and were established in 2003.
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UndisclosedUndisclosed250 - 999Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% Advertising20% Marketing Strategy +2 services20% Pay Per Click20% Social Media MarketingSojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
Read moreSee All Locations (2)Dublin, Ireland
34-37 Clarendon Street
Dublin, Ireland D02 DE6150 - 75
+353 1 567 5500
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$1,000+< $25 / hr10 - 49Galway, Ireland
Services provided
15% Customer Service Outsourcing15% Interior Design10% BI & Big Data Consulting & SI +6 services10% Custom Software Development10% Document Digitization & Management10% ERP Consulting and SI10% IT Managed Services10% IT Strategy Consulting10% Sales OutsourcingOrdorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingOceanConnects is a midsize Email Marketing company founded in 2003. Their team provides Email Marketing and Call Center Services.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% AI Consulting20% Call Center Services +2 services20% Marketing Strategy20% Sales OutsourcingSee all 1 projectsTalk Bpo specializes in managing back-office operations, voice campaign management, and developing automation solutions. Reviews highlight Talk Bpo's innovative technological solutions, client-centric approach, and proactive issue resolution, resulting in significant improvements in efficiency, ROI, and customer satisfaction. The company is commended for its transparent communication, timely project delivery, and adaptability in dynamic environments.
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$1,000+< $25 / hr10 - 49Dublin, Ireland
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingAnswering service company CallPageboy Call Centre is located in Dublin, Ireland. They focus on Call Center Services and Sales Outsourcing and were launched in 1972.
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$250,000+Undisclosed10,000+Limerick, Ireland
Services provided
10% Customer Service Outsourcing10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Call Center Services10% Custom Software Development10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Limerick, Ireland
47 Thomas St
Limerick, Ireland V94 P8CK151 - 200
+353 61 516 460
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List of the Top 1 Ireland Customer Support Companies
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UndisclosedUndisclosed10 - 49Waterford, Ireland
Ability to deliver
25.8/40.016.6/20 Reviews3.6/10 Clients & Experience5.7/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Galway, Ireland
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin , Ireland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Dublin, Ireland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
11% Customer Service Outsourcing89% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Sligo, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+Undisclosed2 - 9Dublin 8, Ireland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed$50 - $99 / hr2 - 9Swords, Ireland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Cork, Ireland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Waterford, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Cork, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Dublin, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Galway, Ireland
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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