Top Customer Support Services in Ireland
20 Companies
List of the Top Ireland Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IrelandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves IrelandServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves IrelandServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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UndisclosedUndisclosed10 - 49Waterford, Ireland
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Fulfillment +1 service25% Warehousing & DistributionSee all 1 projectsEurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.
Industry Experience
Eurobase demonstrates considerable expertise in the education sector, particularly in fulfilling logistical needs for environmental programs. Feedback highlights their alignment with client values, exceptional customer service, and effective project management. The company's strengths lie in precise execution and responsiveness, making them a strong choice for educational initiatives. Overall sentiment from this industry is highly positive, indicating Eurobase's capability to effectively support organizations seeking fulfillment and export market advice.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Eurobase's overall cost and value for money, noting high-quality service and effective project management. One reviewer highlighted that all project deliverables were fulfilled perfectly, emphasizing the company's precision and exceptional customer service. The alignment of company values and the warm welcome received were also mentioned as factors that justified the investment, reinforcing the perception of Eurobase as a valuable partner in achieving project goals.Was this helpful?
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves IrelandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.Was this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFounded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingUniquely is a Sales Outsourcing company. Their midsize team of employees is in Dundalk, Ireland and Marston Green, England. Their team specializes in Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Dublin , Ireland
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +1 service15% Sales OutsourcingLaunched in 1973, Voxpro is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
11% Customer Service Outsourcing12% Print Design11% AR/VR Development +6 services11% Customs brokerage11% Direct Marketing11% Document Digitization & Management11% Graphic Design11% Mobile App Development11% Warehousing & DistributionPCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing.
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UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAbtran is an answering service. Their large team is located in Dublin, Ireland and offers Call Center Services and Back Office Outsourcing. The firm was founded in 1997.
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UndisclosedUndisclosed10 - 49Sligo, Ireland
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingAppian Task is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2017. The small team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Dublin 8, Ireland
Services provided
10% Customer Service Outsourcing10% Advertising10% Conversion Optimization +7 services10% Custom Software Development10% Digital Strategy10% Email Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Web DesignStellar Edge is an Advertising company. Their small team of employees is based in Dublin 8, Ireland. Their team provides Advertising and Market Research.
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Undisclosed$50 - $99 / hr2 - 9Swords, Ireland
Services provided
10% Customer Service Outsourcing35% AI Development15% AI Agents +3 services15% AI Consulting15% Business Consulting10% Sales OutsourcingAigency is a small artificial intelligence firm established in 2024. Their team focuses on Artificial Intelligence and AI Consulting.
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UndisclosedUndisclosed250 - 999Cork, Ireland
Services provided
25% Customer Service Outsourcing40% Call Center Services35% Back Office OutsourcingFounded in 2020, Otonomee is a call center company. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Waterford, Ireland
Services provided
20% Customer Service Outsourcing40% Business Consulting20% Call Center Services +1 service20% Corporate Training & CoachingRelateCare, a Business Consulting company, was founded in 2013. The firm provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999Cork, Ireland
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesZevas Communications, an answering service company, is based in Cork, Ireland. They provide Call Center Services and Back Office Outsourcing and were established in 2003.
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UndisclosedUndisclosed250 - 999Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% Advertising20% Marketing Strategy +2 services20% Pay Per Click20% Social Media MarketingSojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
Read moreSee All Locations (2)Dublin, Ireland
34-37 Clarendon Street
Dublin, Ireland D02 DE6150 - 75
+353 1 567 5500
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$1,000+< $25 / hr10 - 49Galway, Ireland
Services provided
15% Customer Service Outsourcing15% Interior Design10% BI & Big Data Consulting & SI +6 services10% Custom Software Development10% Document Digitization & Management10% ERP Consulting and SI10% IT Managed Services10% IT Strategy Consulting10% Sales OutsourcingOrdorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingOceanConnects is a midsize Email Marketing company founded in 2003. Their team provides Email Marketing and Call Center Services.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
Services provided
20% Customer Service Outsourcing20% AI Consulting20% Call Center Services +2 services20% Marketing Strategy20% Sales OutsourcingSee all 1 projectsTalk Bpo specializes in managing back-office operations, voice campaign management, and developing automation solutions. Reviews highlight Talk Bpo's innovative technological solutions, client-centric approach, and proactive issue resolution, resulting in significant improvements in efficiency, ROI, and customer satisfaction. The company is commended for its transparent communication, timely project delivery, and adaptability in dynamic environments.
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$1,000+< $25 / hr10 - 49Dublin, Ireland
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingAnswering service company CallPageboy Call Centre is located in Dublin, Ireland. They focus on Call Center Services and Sales Outsourcing and were launched in 1972.
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$250,000+Undisclosed10,000+Limerick, Ireland
Services provided
10% Customer Service Outsourcing10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Call Center Services10% Custom Software Development10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Limerick, Ireland
47 Thomas St
Limerick, Ireland V94 P8CK151 - 200
+353 61 516 460
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List of the Top 1 Ireland Customer Support Companies
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UndisclosedUndisclosed10 - 49Waterford, Ireland
Ability to deliver
25.8/40.016.6/20 Reviews3.6/10 Clients & Experience5.7/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Galway, Ireland
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin , Ireland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Dublin, Ireland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
11% Customer Service Outsourcing89% Other -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Sligo, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+Undisclosed2 - 9Dublin 8, Ireland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed$50 - $99 / hr2 - 9Swords, Ireland
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Cork, Ireland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Waterford, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Cork, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Dublin, Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Galway, Ireland
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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