Webskitters

BACKGROUND

Please describe your company and position.

I am the Senior Product Owner of HiHi

Describe what your company does in a single sentence.

HiHi is a cloud-based communication platform that offers voice, video, and messaging services for businesses to enhance collaboration and connectivity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webskitters to accomplish?

• Mobile App Developement

SOLUTION

How did you find Webskitters?

• Online Search
• Clutch Site

Why did you select Webskitters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webskitters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The process began with a pre-engineering workshop which was to be done. We sent Webskitters a draft version of our user stories, and their IT analyst completed the project paperwork using the information. Using this, the Webskitters project manager and I (the Senior Product Owner) created a backlog of tasks in JIRA so that our internal team and the Webskitters team could facilitate agile development sprints. In addition, they furnished us with a UX/UI consultant, an iOS TechLead, and a DevOps engineer to assist the team during the development stage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's product is a brand-new, functional iOS app that supports the current system and is rated 4 stars in the app store. For us, developing the iOS technology was a "greenfield" undertaking that included starting from scratch. Additionally, a new version of the app with updated features and a fresh appearance for Android users was made available. We thus provide reliable iOS and Android products that live up to the expectations of our customers. In order to compare the related support concerns, the project was also evaluated against the legacy application. Both our operations and our customers will benefit from the significant reduction in user support requirements brought about by this release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It's been a pleasure and very easy to work with Webskitters. Every day, the crew was completely accessible to us and communicated in an honest and transparent manner. I was able to confirm the parameters of each sprint, identify any possible risk areas, and plan with the full team, including our internal staff. They were as professional as we were, and we occasionally picked up some tips from them.

What was your primary form of communication with Webskitters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The code was delivered with remarkable speed and quality. Our inexperience in the field of knowledge allowed us to produce a high-caliber digital output thanks to the methods they employ in the software development life cycle. I have also been happy with Webskitters flexibility in terms of scaling-up or scaling-down resources throughout the project.

Are there any areas for improvement or something Webskitters could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of AHV Communities

Describe what your company does in a single sentence.

AHV Communities is a privately held developer, builder and operator of luxury, single family home rental communities headquartered in Irvine, California.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webskitters to accomplish?

• We were trying to create a website for a business that is primarily virtual.

SOLUTION

How did you find Webskitters?

• Online Search
• Clutch Site

Why did you select Webskitters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webskitters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us with the design phase, balancing many different requirements to service our existing and prospective customers. Moving forward, Webskitters did the actual website build and developed reporting metrics to monitor performance post-launch.

They started with an analysis of our competitors’ websites, investigating their organizational plans, and then customizing them to fit our sales and operations processes.

We built the site with a look similar to the major players in the industry, where people can look at a feed of homes that they might be interested in. We also made specific updates to our site that allowed existing customers to follow their homes through the sales process. Webskitters also created links to our property management portals.

We worked through Figma a lot, as well as Salesforce. They also integrated an MLS data feed (a real estate data solution). Webskitters has managed to extract data from the website and give it to our sales team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our monthly user conversion rate is 50% greater than it was a year ago, and our active user base has grown by 4-5 times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the build, they were not only on schedule and under budget, but they were also very responsive. Working with them was a pleasure. Since they held weekly conversations and issued weekly email updates, their communication was particularly effective. They offered a lot of encouragement.

What was your primary form of communication with Webskitters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We've previously dealt with a few other website builders, but Webskitters performs both the actual product delivery and customer support far better than the others. The website is still operational after debut. There are no lingering problems. It's been quite simple to keep up.

Are there any areas for improvement or something Webskitters could have done differently?

No, there are not.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Premier Automation Ltd

Describe what your company does in a single sentence.

Our company provides electrical and controls services to the automotive and general industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webskitters to accomplish?

• We hired Webskitters with the goal of developing a dynamic and user-friendly website for our automation company
• Enhancing our online presence
• Showcasing our products and services
• Providing a seamless user experience for our clients.

SOLUTION

How did you find Webskitters?

• Online Search
• Referral

Why did you select Webskitters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Webskitters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work's scope included developing a user-friendly, responsive website that included our branding elements and postponed our automation solutions and services. Among the main deliverables were an eye-catching homepage, product/service pages, a contact form, and integration with our present systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We generated several quantitative outcomes that proved the project's effectiveness. Among these outcomes were increased conversion rates, improved user enhancement metrics, and a dramatic increase in website traffic. Our clients' positive remarks also mentioned how easy it was to find relevant information on the website and how user-friendly it was.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to the specified deadline and supplied the required products on time. They were also prompt in their communication and response to our requests, which contributed to a productive workflow. Their staff regularly provided wise counsel, and any problems or requests we had were promptly addressed.

What was your primary form of communication with Webskitters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of Webskitters most outstanding qualities was their capacity to comprehend our particular requirements and translate them into a magnificent and useful website. They showed a remarkable eye for detail and a sincere desire to provide top-notch answers. They distinguished themselves from other web development companies because of their technical proficiency and dedication to comprehending our business objectives.

Are there any areas for improvement or something Webskitters could have done differently?

We couldn't find any areas of improvement to suggest.

BACKGROUND

Please describe your company and your position there.

I am a founder of Web Design and Development Agency based out of US. We do custom Design and Development work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webskitters, and what were your goals?

My Web Agency does not have enough Designers and Developers to handle the amount of projects we were getting. We were getting challenging and long-term Web Design and Development Projects, so we decided to hire Atanu (Developer / Project Manager)and the WebSkitters to help ouy.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several teams, and even worked with other teams in the past. WebSkitters's team's quality of work and communications was the best out of everyone.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started our engagement on a Shopify Development project because my Web Agency needed help with it. Atanu has served as the main project manager and has been great in communcations. Atanu's team was helpful in getting the design and working with our team in helping to manage the project. Atanu's team was very fast at the work and we were able to make several changes on as needed from the client and implement it flawlessly.

How many people from the vendor's team worked with you, and what were their positions?

Atanu (Developer / Project Manager)was the main POC, but we have worked with numerous designers and developers based on a project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After partnering with WebSkitters, I was able to help scale our Agency significantly because of the speed of work and the communications from their team. We've been able to deliver great work and get happy clients because of them.

Describe their project management style, including communication tools and timeliness.

Atanu (Developer / Project Manager) has been very good with communications. He's very easy to work with. He allowed access to Basecamp (Project management tool) and we have added him to our Slack channel. It makes it very easy to communicate with him.

What did you find most impressive or unique about this company?

They are very fast at the deliverables and they always make sure to overdeliver. Even if some of the requirements aren't explicitly agreed upon at the beginning, they do the work if it makes logical sense.

Are there any areas for improvement or something they could have done differently?

Overall, we've had a really good experience. I would like to have a POC / Developer work during EST for more support, but I understand that it is not part of their process.

BACKGROUND

Please describe your company and your position there.

We are a flower wholesaler that delivers flowers across the United States, and I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webskitters, and what were your goals?

We were on a platform that was not user-friendly for neither our customers nor our employees to use. We contacted Webskitters to see what they could do for us. They help us choose a new platform to use going forward.

SOLUTION

How did you select this vendor and what were the deciding factors?

I choose Webskitters because I saw they had very very good reviews for large dollar projects. Then when I ask for a price I was given it quickly, along with a contract I could understand (I am a non-technical person) and an all-inclusive price. The quote showed the work that was to be done which was to the point and easy for me to understand. I also had time frames for what work will be done which again was also easy to understand.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webskitter walked me through a process of how our homepage, category pages, products pages, and the rest of the pages would look graphically. We were able to make changes so I was able to understand the look and feel of the site. Then they migrated over our date to the new platform. I can not tell you how this was done, but it was done correctly.

I have had migrations before where data was lost and I was told I have to live with it or I had to create it again. Next, when we saw a test version of the live site. Of course, I saw all the little issues that I did not like. These were corrected and fixed. I kept doing this until I was satisfied with the product. Then we went live for good. Then of course I asked for more changes with issues I did not see until we start using the site. These were all done quickly,

How many people from the vendor's team worked with you, and what were their positions?

I think I woked with 3 different people directly,

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The end result of the site we built went so well that I am in the process of having them build out our second website. I am hoping customer experience works as well as the first site we did. Late this year we are talking about having them work on a third site that we use.

Describe their project management style, including communication tools and timeliness.

Easy to work with!

What did you find most impressive or unique about this company?

In the process when I asked a question or requested something it got done immediately. I didn't wait days or weeks. It got done. Also when I flip-floped parts of the project in what I wanted to get done I did not get any anger from them. Most importantly, they talked to me using words that my level of technical skill understands. I am not a technical person but when I asked for clarification they always made sure I understood what the issue was and its importance of it.

Are there any areas for improvement or something they could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

Top crane is the manufacturer of the world's most advanced automotive cinema tracking systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webskitters, and what were your goals?

Webskitters is nothing short of amazing, I am lucky to have found them on this journey of ours. They are skilled, kind, responsive, innovative, efficient, and more than competitively priced. They built me a custom website completely from scratch (both front end and back) that would reveal any $150K custom-built site, on my $30ish K budget. This my site is nothing short of incredible, check it for yourself www.TopCrane.com"

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred by a friend, and after doing a bunch of interviews, ended up on a one-hour zoom call with Webskitters and never looked back.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are not programmers here for sure so not sure about the technologies used, however, they did build a completely custom back end that is unreal... as well as the most responsive, innovative engaging front end a Hollywood cinema film equipment company could ask for. They even reskinned livechat completely custom w laravel php

How many people from the vendor's team worked with you, and what were their positions?

6 People, UXUI dev... and a bunch of programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Second to none check for yourself www.TopCrane.com <---- Go a head, click the day/night button....

Describe their project management style, including communication tools and timeliness.

Responsive, kind, and fast.

What did you find most impressive or unique about this company?

They were able to do ANYTHING we asked them to do, and I am a tough act to please.

Are there any areas for improvement or something they could have done differently?

Completely satisfied.

BACKGROUND

Please describe your company and your position there.

I am the owner of Horizon Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webskitters, and what were your goals?

The project I recently completed with them was animation for a client's website.  It was such a good experience I am now working on sending two larger projects for them.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed several companies via UpWork and selected Web Skitters based on their experience, reviews and proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a very detailed tasks and the client was very specific in the requirements. Webskitters and their team were very professional and made three different versions working hard to please the client.

How many people from the vendor's team worked with you, and what were their positions?

I had one point of contact who coordinated with the artists on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client approved the animation. The website has a couple more tasks to be completed before we can launch the site. It should launch in the next week or so (June 2021) the site is AmexAmmo.com

Describe their project management style, including communication tools and timeliness.

All of our communications were via email, UpWork, Skype and Zoom. I found them to be Very responsive and kept the project moving and completed in a timely manner.

What did you find most impressive or unique about this company?

The communication and follow up was excellent. They were thorough and met all expectations.

Are there any areas for improvement or something they could have done differently?

No. I don't think I would ask them to change anything.

BACKGROUND

Please describe your company and your position there.

I'm the director of Career Calling International. Career Calling International is more than a training organisation; we strive to become a trusted partner in assisting you and your company in meeting the problems of cross-cultural management.

We assist organisations in developing a skilled manpower pool to meet global industry requirements by fostering a global mindset throughout the organisation, enhancing virtual team performance, preparing international assignees, and preparing employees to work effectively in a specific target market. We make every effort to provide you and your business with a professional network capable of connecting leaders and generating outstanding ideas.

Our work includes educational seminars, custom-designed programmes, in-depth research, and supporting networking events that will assist you in your professional endeavours in today's fast-paced global industry. A critical component of our services is collaborating closely with our clients to ensure they make the best choices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webskitters, and what were your goals?

Building a website project to serve the needs of the recruiting service industry.

SOLUTION

How did you select this vendor and what were the deciding factors?

We discovered the vendor on Upwork, and we have set up the process there. The deciding factors were the honesty and integrity of the vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project task scope was to provide a comprehensive web-based solution that addresses both employers and clients' needs.

How many people from the vendor's team worked with you, and what were their positions?

Of course, Saikat was the only member of the team that worked directly with us. However, we were aware that the other members of the team were aiding him on different parts of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Throughout the duration of the project, Saikat Roychoudhury and his team have been exceedingly quick and responsive to all of our needs. They continuously and greatly surpass specified expectations by delivering work of great quality. Saikat is one of the most talented individuals with whom we've worked at Upwork.

Describe their project management style, including communication tools and timeliness.

The communication was professional, on time, and to the topic.

What did you find most impressive or unique about this company?

Responsiveness and clear communication.

Are there any areas for improvement or something they could have done differently?

We were happy with the work they produced.

BACKGROUND

Introduce your business and what you do there.

I’m the web manager of an entertainment company. We’re one of the leading providers of wedding entertainment services, like musicians and bands, in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webskitters?

We needed help with frontend development, so we hired Webskitters.

SOLUTION

What was the scope of their involvement?

I provided them with mockups of the website pages that we wanted. Webskitters then turned these from a Photoshop PSD file to a frontend HTML file. When it was ready, we took it to our backend people. 

They only did the frontend development of 9-10 different pages, but they used a lot of their own initiative and skillsets to develop our ideas. I provided them with a desktop version and they provided mobile and tablet-friendly versions for both iOS and Android. The team put together a lot of JavaScript and jQuery. It needed a bit of refinement at times, but they did perfectly before it was all signed off. It was a totally bespoke project.

What is the team composition?

My point of contact was a business development manager. 

How did you come to work with Webskitters?

We had posted a job on Upwork and Webskitters was one of many applicants. We shortlisted them and found that they ticked all of our boxes. They were open to creating a bespoke website rather than just using WordPress or something similar. The communication, feedback, and existing work were all positive. It was almost a no-brainer to go with them.

How much have you invested with them?

We spent $5,000.

What is the status of this engagement?

We worked together from January 2017–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were very good at frontend development.

How did Webskitters perform from a project management standpoint?

The project was managed very well. The communication was great and their adherence to deadlines was superb. They always got back to us very quickly. 

We used email and Google Drive throughout the project.

What did you find most impressive about them?

The quality of their work is impressive.

Are there any areas they could improve?

There have been a few occasions where we asked for amendments to be made. They told us it was done, but when we tested it, the amendments hadn’t actually been made.

Do you have any advice for potential customers?

Make your communication with them polite because they’re also very polite. Outline what you need as clearly as possible and everything else will be straightforward. Webskitters will take care of the project management process.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and sole employee of Cloudwriter, a startup. The product I offer is an e-learning website and software for academic paragraph and essay writing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webskitters?

I needed a developer to program my product.

SOLUTION

What was the scope of their involvement?

Webskitters developed my WordPress website. I provided them with my vision as well as software wireframes I’d created, and they took care of everything. They used HTML and CSS.

The e-learning software helps students structure their academic writing and create a clear thesis with sufficient details and examples. It has text input boxes and dropdown menus where the user can insert information. After the user presses ‘completed,’ the software returns a completed paragraph or essay that is very well-suited for academic purposes. 

What is the team composition?

Atanu (CEO) is my main point of contact. He is very professional and friendly, and his knowledge of English is sufficient.

How did you come to work with Webskitters?

I found Webskitters on Upwork. The primary reason I chose them was their good price. I saw their portfolio and some of the work they’d done, even in education, and it looked really good. 

How much have you invested with them?

I have spent about $5,000.

What is the status of this engagement?

We started working on the project in January 2021, and it’s ongoing. I'm still open to working with them on any needs that come up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work is pretty much done, and it looks great. As a teacher, if I had to grade their work, I'd probably give them around an 80%.

How did Webskitters perform from a project management standpoint?

Their project management is pretty good. The only qualm I have is that they originally estimated that the project would take one month, but it ended up taking five months. I think the primary issue was the delay in communication since they’re in India, and I’m in Canada.

The time zone difference isn’t ideal because one day turns into two. However, I knew going into the engagement that this would be a long project. For communication, we use Skype or Upwork’s platform.

What did you find most impressive about them?

The site implementation was pretty accurate to what I wanted, so I’m happy with it. 

Are there any areas they could improve?

I understand that because I’m on a tight budget, I can’t have a custom-made project. I don’t like that the user account is on WordPress, but the functionality is fine.

They could’ve encouraged me earlier on in the project to be very comprehensive in my rounds of critiques. I started creating Microsoft Word files with screenshots of my project critiques. I sent those to Webskitters, and they got it done.

Any advice for potential customers?

When you work with Webskitter, you are entering a globalized situation where you're dealing with people in another country. For the work they do, the price is good. Just be prepared for the project to potentially take a little longer than usual.