Webskitters LLC

Please describe your company and your position there.

I am the owner of a Salon & Spa business named Tranquil Salon & Spa.

For what projects/services did your company hire Webskitters LLC?

We hired the service of Webskitters LLC to promote our Salon & Spa business on the digital platform, especially on Facebook & Instagram.

What were your goals for this project?

We wanted to achieve our digital presence. It was our first effort to take our business to the online world. We wanted to gain attention from our audience and to make them aware of our presence. A comprehensive digital marketing project is what we were looking for.

How did you select Webskitters LLC?

We selected Webskitters LLC as we had received its references from many of our associates and friends.

Describe the scope of their work in detail.

We wanted a comprehensive Digital Marketing team looking after our business online presence. We wanted creative strategies, and innovative ideas for our business.

Before hiring Webskitters as our digital marketing partner, We had contracted them and has meetings with them where they presented us with their strategies and plans for carrying out our project. We also desired to have monthly progress reports and KPIs, to understand the progress of our project.

What was the team composition?

We had a project manager as our main contact. Apart from him, we had in our team 1 Digital Marketing Specialist, 2 SEO executives and 1 Content Writer.

Can you share any outcomes from the project that demonstrate progress or success?

As the marketing project began, we soon realized our social media presence got noticed. Our numbers of followers began rising. And very soon, the foot fall in our salon also began to rise.

How effective was the workflow between your team and theirs?

The workflow process is awesome. There was frequent communications between us. We received our monthly reports on time and we also had the right kind of results that we always had desired for.

What did you find most impressive about this company?

We were not binded by any kind of contracts by them. Their effective communication skills and strategies developed our trust in them. It was impressive to find how they are confident about their work and allow their customers to be free from any kind of bondage.

Are there any areas for improvement?

Their work is immensely commendable. We are happy to get associated with them.

Please describe your company and your position there.

Chief Marketing Officer 

For what projects/services did your company hire Webskitters LLC?

We were stagnant in our business for quite a long time. There was no growth. We were stuck. Our quality is good, our business is friendly and reasonable, but yet we were not growing, instead, gradually we started to lose our clients to young and new players in the market. It was a tough phase for our business.

It was then that we decided to revamp our business, starting with revamping our website. We analysed our competitor's business and stunned by their appealing design and functionalities. We wanted our client's back and hence require UI/UX design services for our business.

What were your goals for this project?

Our goal for this project was to get a wonderfully designed website for our business.

How did you select Webskitters LLC?

For us, although we are operating in the online world, word-of-mouth plays a key role in making any decisions. We got to know about Webskitters LLC through many of our clients, whose businesses are doing great online. That was our cue. We knew we have to go to Webskitters LLC and see their approach towards our requirements.

It was then that I, on behalf of my company, contacted them and shared my requirements with them. They were really good listeners and inquisitive about our business objectives and future goals.

They asked some questions for understanding the business in detail and then shared the details, which they thought would best suit us. Needless to say, they won us over with their approach and the details about the prospective project they shared.

Describe the project in detail.

Webskitters understood our requirements of appearing appealing to our clients at the first glance. They guided us on what changes our business website needs and how we can improve the entire look-and-feel of the business. They were convincing in their approach and they even presented data proving their point of a great-looking website lessens the bounce rate of the audience.

They started with the project, included a graphic designer in our team too to enable us to gain unique and original graphics for our business. It was a great way for establishing our firm hold over the market. They shared with us the wireframe and phototype of the project and valued our feedback by incorporating the modifications we suggested. It was a really good experience with them.

What was the team composition?

My UI/UX design and graphic design project had a Project Manager, 2 UI designers, 3 UX designers, and 1 graphic designer. The composition was quite good and every team member was excellent in their approach for presenting the desirable result.

Can you share any outcomes from the project that demonstrate progress or success?

I received a perfectly-finished and visually-appealing website for our business. Our team, board of directors, and every other member on board loved the outcome that Webskitters have given us. It is attracting a lot of traffic and attention from our audience these days, it's all because of their excellent job.

How effective was the workflow between your team and theirs?

Their project management style was very impressive. I had a Project Manager to coordinate with, he was in charge of my project and of communicating with him. Under him, I was assigned a team of 2 UI designers, 3 UX designers, and 1 graphic designer, for looking after my project.

The designers co-ordinated with the P.M, who further informed me about any query or issue. The communication was clear. The P.M was efficient enough to establish great communication and encourage healthy relationships. It was definitely a lovely experience.

What did you find most impressive about this company?

The company's dedication and excellent team definitely makes up its USP.

Are there any areas for improvement?

I don't think so. For me, they are just ideal in every way.

Please describe your company and your position there.

I'm Executive VP of marketing for an ET technology company.

For what projects/services did your company hire Webskitters LLC, and what were your goals?

We were looking for re-strategizing our online presence and hence required elegant and functional website through which our audience could reach us easily. We hade a very simple and not-so-appealing website before, it didn't have the exact appeal to attract the audience.

We envisioned a website that could bring our business back on track. We needed a great backend that could be easy to handle and manage. Our business required a good and appealing web presence.

How did you select Webskitters LLC and what were the deciding factors?

The approach of the team, their understanding of our project, their portfolio and their excellent communication served as the deciding factors for selecting Webskitters LLC.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webskitters helped us to gain multiple audiences. They helped us think through an excellent software platform, which is robust and flexible, as well as easy-to-use. They've also helped us with Google Analytics. They have generated custom reports so that we can gain an in-depth idea about the popularity of the web pages.

How many people from the vendor's team worked with you, and what were their positions?

I was assigned a dedicated Project Manager and 2 backend developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team was very happy with the kind of website that we received from Webskitters. We experienced an immediate increase in traffic to our website. The entire team worked brilliantly with us and helped us understand the best practices.

Describe their project management style, including communication tools and timelines.

They had a good project management style. The Project Manager dealt well with us and maintained good and regular communication with us via Skype and Email.

What did you find most impressive or unique about this company?

The company's dedication and its on-time delivery is the most impressive thing.

Are there any areas for improvement or something they could have done differently?

No. They meet our expectations and are good at what they do. I will recommend them further to my associates.

Please describe your company and your position there.

CEO of H.O.B. Sync.

For what projects/services did your company hire Webskitters LLC?

Create a marketplace

What were your goals for this project?

We were looking for an MVP, with a few challenges. They provided great advice on what should be done and never delivered.

How did you select this vendor?

Based on Upwork reviews

Describe the project and the services they provided in detail.

A full scope was provided with wireframe, stack, functionalities, timelines and milestones. They provided front end work API and back end.

What was the team composition?

1 project manager 2 front end 1 dev for the API 2 for back end

Can you share any information that demonstrates the impact that this project has had on your business?

Because they delivered a broken product and kept delaying we are 6 months late.

How was project management arranged and how effective was it?

Scope was approved by the owner, Mr Atanu Sarkar. A yes man who say anything to get the business. Then a project manager who clearly never conducted a project in his life and a dev team completely lost. We were so desperate that we ended up waking up at 2 a.m. EST to follow their work as they were on IST.

What did you find most impressive about this company?

The capability to do nothing and still ask for more money.

Are there any areas for improvement?

This is clearly a money grab. They have no intention to deliver, just take as much as they can from you.