# Web Help Agency Web Help Agency Reviews (41), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 3 connections joined Web Help Agency's Network [Visit Website](https://webhelpagency.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=developers-wordpress) [Get a Custom Proposal](https://clutch.co/profile/web-help-agency) **AWARD WINNING FULL-CYCLE WEB DEVELOPMENT ⭐⭐⭐⭐⭐** Welcome to Web Help Agency, At Web Help Agency, we are more than a **WordPress development agency**; we are the architects of your **digital success**. With a passion for design and a relentless commitment to excellence, we craft exceptional online experiences that leave a lasting impression. Our Story Established in 2015, Web Help Agency has been on a journey of innovation and growth. Our story is one of continuous evolution, where we've honed our skills, diversified our portfolio, and embraced the latest in web development trends. Over the years, we have had the privilege of developing over 500 websites for clients from 23 countries who have trusted us to bring their visions to life. The Web Help Agency Difference What sets us apart is our people. Our team of developers, with varying levels of expertise, is united by a common thread: a dedication to perfection. Our senior developers, boasting more than 6 years of experience, are masters of their craft, capable of seamlessly integrating 3D APIs into websites and creating tailor-made solutions for plugins and themes. Our Mission Our mission is to empower design and digital agencies by delivering exceptional **WordPress development services**. We understand that every project is unique, and our commitment to tailored solutions ensures that your project stands out in a crowded digital landscape. Why Choose Web Help Agency We invite you to explore our journey, meet our team, and discover the exceptional services we offer. Our awards and recognitions stand as a testament to our dedication, and our client success stories are a reflection of our commitment to your goals. Choose Web Help Agency for a web development experience that combines expertise, innovation, and a client-centric approach. **Join us in shaping the future of the digital world.** ## Company Information - Minimum project size: $5,000+ - Hourly rate: $25 - $49 - Number of employees: 10 - 49 - 2 Locations: - Poltava, Ukraine (Headquarters) - Bristol, England - Founded in 2015 - 3 languages: English, Russian, Ukrainian ## Services, Focus Areas, Industries, and Clients ### Service Lines - 100% Web Development ### Focus Areas - CMS Focus: - 100% WordPress CMS - Programming & Scripting: - 70% PHP - 20% JavaScript - 10% SQL - Application Platforms: - 40% Amazon Application Development Framework - 40% Linux server - 10% Other app platform - 10% Windows server ### Industries - 10% Financial services - 10% Education - 10% Hospitality & leisure - 10% Dental - 10% eCommerce - 10% Gambling - 10% Real estate - 10% Medical - 10% Consumer products & services - 10% Business services ### Clients - 60% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Clients appreciate Web Help Agency's pricing as fair and reflective of the quality provided. Projects typically involve 2-5 team members, and outcomes include timely delivery and effective communication, reinforcing their value for cost. **Most Common Project Size**: $10,000 to $49,000 based on 40 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 34 reviews - Web Design: $10,000 to $49,000 based on 17 reviews - UX/UI Design: $10,000 to $49,000 based on 10 reviews - E-Commerce Development: $10,000 to $49,000 based on 5 reviews - Custom Software Development: Less than $10,000 based on 2 reviews - Graphic Design: $10,000 to $49,000 based on 2 reviews - API Development: Less than $10,000 based on 1 review - Branding: Less than $10,000 based on 1 review - Application Management & Support: $10,000 to $49,000 based on 1 review - Mobile App Development: Less than $10,000 based on 1 review - IT Staff Augmentation: $10,000 to $49,000 based on 1 review - Application Testing: Confidential based on 1 review ### Packages Offered - Web Development Packages — starting at $5,000/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Web Help Agency Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Timely (15 mentions) - Communicative (14 mentions) - High-quality work (8 mentions) - Detail-oriented (5 mentions) - Proactive (5 mentions) - Great project management (4 mentions) - Professional (4 mentions) - Flexible (3 mentions) - Knowledgeable (3 mentions) - Accessible (2 mentions) - Well-organized projects (2 mentions) - Accommodating (1 mentions) - Easy to reach (1 mentions) - Efficient (1 mentions) - Exceeds expectations (1 mentions) - Open to feedback (1 mentions) - Openness (1 mentions) - Personable (1 mentions) - Reasonable pricing (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Positive Client Relationships** Clients report having positive relationships with Web Help Agency, characterized by trust and satisfaction. This is reinforced by the agency's willingness to go the extra mile to ensure client happiness. **Need for Additional QA Resources** A suggestion for improvement includes adding more QA resources to ensure thorough testing before delivery. This could help in minimizing post-delivery issues and ensure higher initial quality. **Proactive Problem Solving** Web Help Agency is recognized for their proactive approach in identifying and solving problems. They offer innovative solutions and are proactive in addressing potential challenges before they escalate. **Flexible and Adaptable** The team at Web Help Agency is noted for their flexibility and adaptability in handling project requirements. Clients appreciate their willingness to accommodate changes and provide tailored solutions. **Strong Value for Cost** Web Help Agency is chosen for offering good value for money. Clients appreciate their fair pricing and the quality of work received for the investment made, which often leads to continued partnerships. **Proficient in WordPress Development** Clients from various industries acknowledge Web Help Agency's expertise in WordPress development. They have successfully delivered custom solutions, optimized site performance, and integrated complex functionalities. **High-Quality Work and Attention to Detail** The quality of work delivered by Web Help Agency is frequently commended, with clients appreciating their attention to detail and ability to deliver projects that meet or exceed expectations. Their work is described as precise and aligned with client needs. **Occasional Need for Rework** While generally praised for their work, there are instances where projects required rework due to initial oversight. However, the team is quick to address and rectify issues, ensuring client satisfaction. **Strong Client Understanding** Clients commend Web Help Agency for their ability to understand and align with business needs. Their solutions are often tailored to fit client objectives and result in successful project outcomes. **Exceptional Communication and Responsiveness** Clients consistently highlight Web Help Agency's strong communication skills and responsiveness. They are praised for maintaining clear and effective communication, being available for discussions, and promptly addressing issues and feedback. ### Web Help Agency Reviews #### WordPress Dev, Design & Maintenance for Digital Marketing Co (Featured Review) **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2023 - June 2024 **Project Summary**: Web Help Agency provides ongoing web development and design services for a digital marketing firm. Their work focuses on maintaining, updating, and optimizing WordPress websites for third-party clients. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Muraha - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 14, 2024 **Feedback Summary**: With Web Help Agency's help, the agency has managed to ensure that their clients' websites are always functioning smoothly. The team creates an effective workflow through regular communication via virtual meetings, email, and messaging apps. Also, the quality of their services has stood out. ""We're impressed with their communication and quality of work."" **BACKGROUND** Please describe your company and position.I am the CEO of MurahaDescribe what your company does in a single sentence.We provide a wide range of digital marketing and web development services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?When we engaged WHA, our main objectives were to provide comprehensive WordPress development, maintenance, and support services tailored to our specific needs. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.WHA provides regular updates, security enhancements, backup solutions, performance optimization, also WHA team provide ongoing technical support to address any issues or concerns promptly, ensuring the smooth operation of websites and minimizing downtime.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?By partnering with WHA, our clients specific goals were to leverage expertise in WordPress development, maintenance, and support to optimize the performance, security, and functionality of our extensive portfolio of websites, thereby enhancing the overall digital experience for our clients and stakeholders.Describe their project management. Did they deliver items on time? How did they respond to your needs?We have a regular meetings with a team. Usually we contact with PMs.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their communication and quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?No. --- #### Web Design, Development & SEO for Design Studio **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. 2025 - Jan. 2026 **Project Summary**: Web Help Agency provided web development support for a design studio. The team implemented UX/UI designs, optimized site performance, and executed SEO strategies. They also offered maintenance services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Gapsy Studio - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 22, 2026 **Feedback Summary**: Web Help Agency improved the client's project delivery timelines, site performance, and SEO foundations. Their project management was well-organized and responsive. The team delivered tasks on time, was flexible when priorities shifted, communicated clearly, and addressed issues promptly. ""I was impressed with their communication and quality of work."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Gapsy StudioDescribe what your company does in a single sentence.We are a design studio specializing in UI/UX design, branding, and custom digital solutions for a wide range of industries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We hired Web Help Agency to support our web development and technical implementation needs, improve site performance, assist with SEO-related tasks, and help deliver high-quality websites for our clients efficiently. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Web Help Agency supported us with front-end and WordPress development, implementation of approved UI/UX designs, performance optimization, SEO-related technical improvements, and ongoing maintenance. They worked closely with our design team to ensure accurate design-to-code execution and timely delivery of client-ready websites. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Faster project delivery timelinesStable and scalable websitesImproved site performance and SEO foundationsReduced revision cycles due to accurate implementationDescribe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was well-organized and responsive. Tasks were delivered on time, and the team was flexible when priorities shifted. They communicated clearly and addressed issues promptly.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed with their communication and quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Web Development & UX/UI Design for IT Co **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2024 - Feb. 2025 **Project Summary**: Web Help Agency enhanced the functionality and performance of an IT company's WordPress website. The team also enhanced the site's UX/UI design, implemented custom features, and handled technical issues. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Account Manager, Elogic Commerce - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 21, 2025 **Feedback Summary**: After Web Help Agency's improvements, the client saw better user engagement, a smoother user journey, and a significant increase in page load speed. The team was professional and detail-oriented, responded to the client's needs, and communicated clearly. The team's quality of work stood out. ""Their communication and quality of work impressed us."" **BACKGROUND** Please describe your company and position.I am the Account Manager of Elogic CommerceDescribe what your company does in a single sentence.We co-create effective online stores, develop successful data-driven strategies, and deliver essential tech solutions for the business to thrive. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?WHA team improve the functionality and overall performance of existing WordPress website. Our main goals were to enhance the user experience, implement new custom features, and resolve several technical issues that were affecting site usability and speed. We also wanted to make the backend easier to manage for content team. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included UI improvements, refining mobile responsiveness, and developing several custom features. Key deliverables were: - Redesign and implementation of key pages - Integration of a dynamic filtering system for catalog- Custom development of content blocks to improve flexibility in editingetc **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Following the improvements, we saw better user engagement on key pages and a smoother user journey. Page load speed improved significantly, and bounce rate dropped. Users are spending more time on the site, and internal team finds it easier to manage content due to the custom blocks and cleaner structure.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was handled professionally and with attention to detail. They were responsive, proactive with suggestions, and provided clear communication throughout. What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their communication and quality of work impressed us.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Web & Graphic Design & Web Dev for Growth Hacking Agency **The Project** - Services: Graphic Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. - Oct. 2024 **Project Summary**: Web Help Agency provided graphic and web design services for a growth hacking agency. The team created mock-ups and implemented responsive design to create the client's website on WordPress. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, UM - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 23, 2024 **Feedback Summary**: Web Help Agency successfully built and optimized the client's site. The team communicated clearly and delivered high-quality work on time. Moreover, they were proficient, polite, and skilled. Overall, the team was open to questions and explained everything, leading to a successful project. ""It was a pleasure to communicate and work with them."" **BACKGROUND** Please describe your company and position.I am the CMO of UMDescribe what your company does in a single sentence.We’re a growth hacking agency from Ukraine specializing solely in e-commerce projects.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?WHA team help us with one small Wordpress project. We need design and web sevice, so they provide it. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.This team provided us with graphic design services, created a modern design, and once we approved it, they implemented it into a responsive and fast-loading website. They were always open for consulting, offering help, and explaining everything clearly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our main goal was to have an optimized WordPress website. WHA helped us implement our needs into reality. At first, they created some mockups, which we reviewed, and then we chose the ones we liked so they could proceed with creating and building the website. Everything was done on time, so we launched the site and are really glad about it.Describe their project management. Did they deliver items on time? How did they respond to your needs?It was a pleasure to communicate and work with them. The PMs and developers are really proficient, polite, and skilled.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication, quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Mobile App Development & UX/UI Design for Museum **The Project** - Services: Mobile App Development, UX/UI Design, Web Development - Project size: Less than $10,000 - Project length: Apr. - May 2024 **Project Summary**: Web Help Agency developed a mobile guide for a museum. The team also designed the mobile guide's UX/UI to be user-friendly for the museum's visitors. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital, Museum - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 19, 2024 **Feedback Summary**: Web Help Agency successfully implemented the mobile guide. The team delivered items on time and met all deadlines without compromising quality. The team's flexibility and proactive approach led to a smooth and efficient collaboration. The team's understanding of the client's needs was remarkable. ""What stood out was their smooth communication and responsiveness."" **BACKGROUND** Please describe your company and position.I am the Head of Digital of a museumDescribe what your company does in a single sentence.Museum **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Develop a mobile guide for the museum visitors **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The main goal was to create a user-friendly mobile guide for museum's visitors. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The implementation of the mobile guide. Describe their project management. Did they deliver items on time? How did they respond to your needs?WebHelp Agency has proven to be highly responsive and agile in managing our project. They consistently delivered items on time, meeting all deadlines without compromising on quality. What truly stood out was their ability to recognize our needs quickly and adapt accordingly.Their flexibility and proactive approach ensured that any changes or adjustments were seamlessly integrated, making the overall collaboration smooth and efficient. We felt supported throughout the process, as they were always ready to provide timely updates and solutions whenever needed.What was your primary form of communication with Web Help Agency?Virtual MeetingWhat did you find most impressive or unique about this company?What stood out was their smooth communication and responsiveness. They were always available to address any questions or concerns, ensuring that we were consistently informed and aligned throughout the project. Their ability to understand and respond to the specific needs of our project was remarkable. WebHelp not only listened carefully to our requirements but also provided tailored solutions, making the entire process feel highly personalized and efficient. Are there any areas for improvement or something Web Help Agency could have done differently?Nothing comes to my mind --- #### Web Dev & Graphic Design for IT Outstaffing Company **The Project** - Services: Graphic Design, Web Development - Project size: $10,000 to $49,999 - Project length: May - Aug. 2024 **Project Summary**: Web Help Agency developed a website for an IT outstaffing company. The team also provided graphic design services and offered support and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Employer Brand Manager, ALLSTARSIT - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Sep 18, 2024 **Feedback Summary**: Web Help Agency delivered a custom website with excellent page speed, leaving the client delighted with the engagement. The team completed tasks promptly and communicated clearly through virtual meetings and email. Their quick feedback, quality of work, and attention to detail were impressive. ""Their communication and quality of work were impressive."" **BACKGROUND** Please describe your company and position.I am the Employer Brand Manager of ALLSTARSITDescribe what your company does in a single sentence.We're providing IT outstaffung services globally.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Work with team on Wordpress project, they build site based on the specific graphic design that they have created. Also, we need from them maintanence, so they provide this service also. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Site that they have created we need for one of our client. First of all they have created graphic design, when we have approved it they continued to built it. Also, it was a big plus for us that they provide support and maintance, make changes if we needed.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our client was happy that this site was custom and have very good page speed. They have build and deliver it on time. The design was exacetcly that they needed, now site is live and everything working well. Aslo, we plan continue to work with WHA if needed some updates or adding new functionality/features. Describe their project management. Did they deliver items on time? How did they respond to your needs?We have find them on the Clutch and really like the work that they have done. Communication, attention to details, fast feedbacks, support, suggestions and of course skills of the developers was on high level. What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their communication and quality of work were impressive.Are there any areas for improvement or something Web Help Agency could have done differently?No. --- #### Web Development & Design for Data Processing Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2023 - July 2024 **Project Summary**: Web Help Agency provided web development services for a data processing company. The team provided WordPress support and expertise to ensure the seamless operation and security of the end customers' sites. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Tinkogroup - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 16, 2024 **Feedback Summary**: Web Help Agency's efforts improved the digital experience for end clients and stakeholders. The team's proactive approach and attention to detail enhanced websites' functionality and performance and strengthened end clients' confidence. The team provided unique communication and quality of work. ""Web Help Agency has consistently demonstrated a deep understanding of WordPress intricacies."" **BACKGROUND** Please describe your company and position.I am the Operations Manager of TinkogroupDescribe what your company does in a single sentence.Tinkogroup is a data processing company. We work with tones of various information and know exactly how to search, verify, and analyze data. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?WHA's expertise in Wordpress website development was crucial in helping our clients achieve their goals by providing tailored solutions and insightful guidance throughout the process. They support different websites, work closely with our and client's team. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We have hired team for helping us in providing web development services for our clients.Their expertise in WordPress support has been invaluable in ensuring the seamless operation and security of our clients' websites. Web Help Agency has consistently demonstrated a deep understanding of WordPress intricacies, promptly addressing any technical issues and implementing effective solutions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?This partnership aimed to significantly improve the digital experience for our clients and stakeholders, ensuring seamless navigation, enhanced user engagement, and robust site performance across our entire portfolio. Their proactive approach and attention to detail have not only enhanced the performance and functionality of our websites but also strengthened our clients' confidence in our digital capabilities.Describe their project management. Did they deliver items on time? How did they respond to your needs?We work and communicate with PM and developers.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication, quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Custom WordPress Website Dev for Game Development Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2023 - Feb. 2024 **Project Summary**: Web Help Agency developed a custom WordPress website for a game development company. The team created the website based on the functionalities required and custom mock-ups designed by the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, SVAIY ART - Industry: Gaming - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 18, 2024 **Feedback Summary**: Web Help Agency completed the website on time, and end clients appreciated the new design of the website. Throughout the development, the team was communicative and worked at an excellent speed and quality. They communicated with the client through virtual meetings, email, and a messaging app. ""We needed a pixel-perfect match, and they delivered!"" **BACKGROUND** Please describe your company and position.I am the CEO of SVAIY ARTDescribe what your company does in a single sentence.We specialize in high-quality graphics and performance optimization in Game development, Education, and other business areas. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We have hires WHA for project. It's a custom Wordpress website where the goal was to match the website to custom mock-ups that were already designed. We needed a pixel-perfect match, and they delivered! **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.As a White-label partner, we had an online meeting to go over the mockups, answer any questions, and discuss the specific functionality that our client wanted. Then the WHA team worked through each page and developed the website to our needs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The site has been a huge hit with the clients and they absolutely love the new design. The delivery was on time, so I highly recommend the WHA team.Describe their project management. Did they deliver items on time? How did they respond to your needs?All communications were with PMs and 2 developers. I really appreciate the high amount of communication provided. The developers worked fast and with high quality.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication, quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?No --- #### E-Commerce Design & Dev for B2B Inbound Marketing Agency **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. - July 2023 **Project Summary**: A B2B inbound marketing agency hired Web Help Agency to design and develop an e-commerce website for an end client. The team built the site using WordPress and WooCommerce. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Netrocket - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 3, 2024 **Feedback Summary**: The client was highly satisfied with Web Help Agency’s work and performance. The team communicated effectively through chats and calls and was quick to respond to the client's comments. Overall, they specialized in WordPress and e-commerce development projects. Customers can expect great service. ""Their communication and quality of work were impressive."" **BACKGROUND** Please describe your company and position.I am the CEO & Founder of NetrocketDescribe what your company does in a single sentence.B2B Inbound Marketing Agency focused on SEO and PPC. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Our team cooperate with WHA, they have created and build e-commerce website for one of our client. They have created graphic design and implement it to Wordpress/Woocommerce. It was a big pleasure to communicate with team, they provide great result, good code, fast and quality work. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.WHA have designed a modern design for e-commerce website, the site was built on Wordpress with Woocommerce set-up, there was different and complex pages. Our client was really satisfied of the work with WHA agency. WHA team takes ideas and wishes and implement them into reality and they have delivered everything on time.   **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We want to mark that WHA specializes in WordPress development done safely. We recommended them for graphic design, and Wordpress, and e-commerce development projects. Describe their project management. Did they deliver items on time? How did they respond to your needs?We have communicated via chats and call with Project manager, also developers sometimes have joined the calls. Quick reactions to our comments and suggestions - was a big plus. What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their communication and quality of work were impressive.Are there any areas for improvement or something Web Help Agency could have done differently?No. --- #### Website Revamp for Digital Marketing Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. - Apr. 2024 **Project Summary**: Web Help Agency redeveloped the website of a digital marketing agency's end customer. Their work included redesigning its WordPress theme, logo, branding, and web pages, as well as adding new features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, Inweb - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 29, 2024 **Feedback Summary**: Web Help Agency successfully delivered a new logo and WordPress website for the end customer. The team offered outstanding communication and project management, as they set clear expectations for milestones and deliverables. Overall, they did an outstanding job and addressed the customer's needs. ""Clear expectations were set for milestones and deliverables."" **BACKGROUND** Please describe your company and position.I am the Marketing Specialist of InwebDescribe what your company does in a single sentence.Inweb is a Ukrainian digital marketing agency that takes businesses to a new level. As a premium partner of Google and Meta business partner. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?WHA team rebuild website for our client. They have redesign it and build responsive Wordpress site on a custom theme. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired WHA to help our client build a new website becouse the exsiting site was build a lot time ago. So, the new site is more effective in closing new leads. They have create new brand, redesign logo, web pages, add new features to the site and etc. We really likes their creativity, it was a pleasure to work with them. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?New LogoNew graphic design of website.Responsive Wordpress websiteDescribe their project management. Did they deliver items on time? How did they respond to your needs?We want to mention a terrific communication and project management. Clear expectations were set for milestones and deliverables.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They have done an excellent work and observed all client's needs and wishes regarding new website design.Are there any areas for improvement or something Web Help Agency could have done differently?None --- #### E-Commerce Development for Internet Marketing Agency **The Project** - Services: E-Commerce Development, Web Design - Project size: $10,000 to $49,999 - Project length: Nov. 2023 - Mar. 2024 **Project Summary**: An internet marketing agency hired Web Help Agency to develop a custom WooCommerce website from scratch. They worked as a white-label service provider to create a responsive, optimized, and user-friendly site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketer, Elit-Web - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 23, 2024 **Feedback Summary**: Web Help Agency successfully developed a site that established the online presence for the end client. The team was communicative, responsive, and timely. They delivered every task seamlessly and kept in touch through virtual meetings, emails, and messaging apps. Customers can expect great service. ""Their communication, project management, and quality of work were impressive."" **BACKGROUND** Please describe your company and position.I am the Marketer of Elit-WebDescribe what your company does in a single sentence.Internet Marketing Agency **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We have hired the Web Help Agency for building a custom Woocommerce website for our client. We have worked with them like White-label. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We have worked with Web Help Agency partnered as a white-label service provider. They have built a custom Woocommerce website. It is responsive, optimased and user-friendly. It was a little bit a complex project, website was building from scratch and throughout the whole development this team were very communicative and responsive to our calls, feed back and questions. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Finally our client went from having no website presence of our own to having a complete store now that makes us very excited to see how the future shapes up and how we may be able to reach more customers through soical media and other non-traditonal media.Describe their project management. Did they deliver items on time? How did they respond to your needs?We worked with PM and developers. They kept great communication lines up and delivered on the tasks at hand needed to design, implement and complete the project.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their communication, project management, and quality of work were impressive.Are there any areas for improvement or something Web Help Agency could have done differently?No. --- #### WordPress-Based CRM Development for CRM Solutions Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: Web Help Agency has developed a CRM for a CRM solutions company. The team also worked on the client’s custom WordPress requirements, integrating essential plug-ins and custom theme designs for the CRM.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Director, CRM Genesis - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 22, 2024 **Feedback Summary**: Thanks to Web Help Agency, the client’s WordPress-based CRM has received positive feedback in terms of operational workflow and UX. The team’s project management approach is top-notch; they always meet deadlines and are highly responsive. Their members are also flexible and highly knowledgeable. ""Web Help Agency’s expertise in WordPress is unmatched."" **BACKGROUND** Please describe your company and position.I am the Assistant Director of CRM GenesisDescribe what your company does in a single sentence.We are implementing Creatio CRM **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?CRM Development with CMS WordPress **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGreat culture fitGood value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Web Help Agency partnered as a white-label service provider to develop a custom CRM solution based on WordPress for our client. Recognizing the importance of rapid deployment to meet the client's business needs, our team utilized our expertise in custom WordPress development to ensure a quick and efficient delivery. Key deliverables included: a fully functional CRM system tailored to the client's specific requirementsintegration of essential plug-ins to extend functionalitycustom theme design for a user-friendly interface. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Launched a month ago, our WordPress-based CRM has already shown promising signs. Early feedback points to enhanced operational workflow and UX, with initial improvements in efficiency and engagement. This ongoing project sets a positive foundation for future successes as we continue to support our client's evolving needs.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, project management was top-notch; they met deadlines with precision and were highly responsive to our needs. Their approach was flexible, quickly adapting to changes and feedback.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Web Help Agency’s expertise in WordPress is unmatched. Their profound knowledge and strategic approach ensure they not only excel in what they do but also consistently innovate to deliver superior resultsAre there any areas for improvement or something Web Help Agency could have done differently?None.  --- #### WordPress Development for UI/UX Design Agency **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2023 - Ongoing **Project Summary**: Web Help Agency provides a UI/UX design agency with WordPress development services. They transform the client's pre-designed interfaces into WordPress systems and conduct tests. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, K&Z Design - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 12, 2024 **Feedback Summary**: Web Help Agency has helped the client satisfy end clients with the custom interfaces they've delivered. Their team's exceptional comprehension of the client's business needs enables them to tailor solutions aligned with the firm's goals. They're also dedicated to excellence and attentive to details. ""The focus on development allows for a highly specialized approach, resulting in high-quality products."" **BACKGROUND** Please describe your company and position.I am the CEO of K&Z Design.Describe what your company does in a single sentence.We do UX/UI design for big complex systems **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Our collaboration with Web Help Agency was aimed at developing custom interfaces integrated with the CMS WordPress for our projects. Our primary objective was to deliver tailored, efficient, and user-friendly digital platforms to our clientele. **SOLUTION** How did you find Web Help Agency?websiteWhy did you select Web Help Agency over others?High ratingsPricing fit our budgetHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Web Help Agency distinguished itself in the development of customized WordPress interfaces that precisely met our project requirements. Their process involved taking our pre-designed interfaces and transforming them into fully functional WordPress systems. They managed this by implementing a streamlined development process that emphasized efficiency and accuracy. Their commitment to rigorous testing ensured that each interface was not only seamlessly integrated but also delivered an optimal user experience. The focus on development allows for a highly specialized approach, resulting in high-quality products closely aligned with our clients' expectations and our own. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project has been a resounding success, marked by our clients' satisfaction with the custom interfaces developed.Describe their project management. Did they deliver items on time? How did they respond to your needs?We used Notion for project management, with Slack and Google Meet as our main channels for day-to-day communication, ensuring that the project milestones were met promptly.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Attention to detail and profound understanding of business needs are remarkable. They delivered tailor-made solutions that perfectly align with our objectives, showcasing their dedication to excellence.Are there any areas for improvement or something Web Help Agency could have done differently?nope --- #### Staff Augmentation for Digital Agency **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. - July 2022 **Project Summary**: Web Help Agency provided staff augmentation for a digital agency. They conducted an online discovery phase, performed easier tasks, and then moved to complex ones. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Drijen Digital - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2022 **Feedback Summary**: Web Help Agency managed to fix existing issues such as app speed in very efficient and innovative ways. Their team was professional, transparent, and communicative via Zoom, Slack, and an internal project management tool. ""A very professional and clear way of working. Always understood what we needed each time."" **BACKGROUND** Please describe your company and your position there. I'm the owner of a digital agency. We work with clients to enhance their digital brand. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We had a few projects that required specialist help. Our goal was to find a company that could help us deliver some defined outcomes for our clients. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked online and had an interview. We liked how this company worked. They were friendly and transparent. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a meeting online, we spoke about how we could work together. We then started with a few small tasks to see if we were a good fit, and then we moved on to bigger tasks. How many people from the vendor's team worked with you, and what were their positions? A project manager was our main contact but we also met online with developers to go through certain queries. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After trying to solve issues without luck in the past, Web Help Agency were quickly able to fix these issues (notably App speed) and they came up with unique ways to solve our issues - which we apprciated. Describe their project management style, including communication tools and timeliness. We used our own project management tool, as well as slack for general communucation. We had regular Zoom calls to discuss in-depth. What did you find most impressive or unique about this company? A very professional and clear way of working. Always understood what we needed each time. Are there any areas for improvement or something they could have done differently? I thought we worked well together. I can't think of any improvements. --- #### Web Dev Support for Marketing Agency **The Project** - Services: E-Commerce Development, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Mar. 2022 **Project Summary**: Web Help Agency supported a marketing agency’s web development projects. They received designs and specs through Adobe XD, and they built sites using WordPress and WooCommerce.  **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Lead, Lookfamed GmbH - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2022 **Feedback Summary**: Web Help Agency’s development constantly received positive feedback from both the client and end customers. They were a communicative and responsive partner with a proactive and transparent approach. Overall, their reliability, professionalism, and attentiveness were impressive. ""Web Help Agency was very professional and reliable."" **BACKGROUND** Please describe your company and your position there. I am a dual student in the IT. We are a marketing agency specialized in influencer marketing. We also offer consulting and the planning and execution of campaigns. In addition, the agency's IT department manages many websites and online stores, some were programmed directly in-house. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? Together with Web Help Agency we have realized several projects in the form of Wordpress blogs and websites as well as WooCommerce webshops. These include, for example, an ad-free learning platform for children, a blog for one of our bloggers, a webshop for deposits and a crowdvoting platform. **SOLUTION** How did you select this vendor and what were the deciding factors? Web Help Agency applied on one of our job postings on upwork. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. All websites and webshops were developed from scratch. As a default, Web Help Agency received an Adobe XD file with the design and a requirements specification. The webshops and websites were implemented with Wordpress and WooCommerce. Communication was done via Upwork and Jira, later via Wrike. How many people from the vendor's team worked with you, and what were their positions? We mainly had contact with Anastasiia, the project manager. She coordinated our requests an tasks to her team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? All our clients are satisfied with the result of the websites and webshops. Especially the learning platform for children received a lot of good feedback from the end users. Describe their project management style, including communication tools and timeliness. The communication was done via Upwork. Task management and reporting of bugs and change requests occurred via Jira and later via Wrike. From time to time, we exchanged information via video chat. If there were delays, we were informed about them. But most of the work was done quickly. What did you find most impressive or unique about this company? Web Help Agency was very professional and reliable. Change requests were always implemented quickly and satisfactorily. When I think back to the project with the learning platform, none of us had experience with the realization of such a web design. But Web Help Agency has implemented the challenge very well. Are there any areas for improvement or something they could have done differently? No --- #### Web App Calculator for Digital Marketing Agency **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Feb. 2022 **Project Summary**: Web Help Agency was hired by a digital marketing agency to build a web app calculator. The platform was expected to provide estimated prices for wedding venues in Greece, Cyprus, and Italy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, TOYBER - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 16, 2022 **Feedback Summary**: Web Help Agency helped increase the client's conversion rates and high-quality leads. The vendor let the client choose their best communication channel. They also made sure that the client found it easy to use their output's backend platform.  ""They made sure that the backend platform is easy to use."" **BACKGROUND** Please describe your company and your position there. I'm the owner of Digital Marketing Agency TOYBER. We specialize in web analytics, paid marketing and conversion rate optimization on the Marketing side and Brand Identity and UX on the web design side. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We hire a Web Help Agency to work on a couple of projects. Building a web app calculator for a couple that wants to make a unique wedding in exotic places like Greece, Cyprus and Italy, the calculator can provide an estimated price and find a destination that is precisely to the user needs right after you answer a couple of questions. **SOLUTION** How did you select this vendor and what were the deciding factors? I choose them cause I saw their portfolio and they helped me a lot on small projects before. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We used WordPress, php How many people from the vendor's team worked with you, and what were their positions? 2 Developer and Project manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After launching the app web website, the conversion rate got higher, and most importantly, the quality of the leads is now excellent. We get very high-quality information. Describe their project management style, including communication tools and timeliness. We used Trello and Telegram for communication, they let me choose what it best for my team. What did you find most impressive or unique about this company? They made sure that the backend platform is easy to use. They did everything simple to change and update from the small things to the big stuff. The whole platform is straightforward to use. Are there any areas for improvement or something they could have done differently? No, it's was done perfectly --- #### Web Dev & Maintenance for Education Consulting Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Mar. - Sep. 2021 **Project Summary**: Web Help Agency provided web development and maintenance support for an education consulting company. One of their most notable projects involved integrating a members' area into the client's WordPress site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Graphic Designer, University Industry Innovation Network - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 21, 2022 **Feedback Summary**: Web Help Agency's work successfully automated the client's membership renewal efforts, enabling them to streamline their work and focus on other more important tasks. The flexible and solution-oriented team was quick to address issues and concerns and implement feedback from the client. ""They were very quick to respond and solve our issues."" **BACKGROUND** Please describe your company and your position there. I'm the Graphic Designer of UIIN. We are a knowledge-leader company on university-industry engagement, entrepreneurial & engaged universities and knowledge transfer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We have been updating our website since the beginning of 2020 with the help of freelance developers since we don't have an in-house one. We had to prematurely finish our contract with the previous developers because the quality of their work wasn't up to our standards, but there was still work to be done around the members area and setting automatic emails for our store. Our main goal was to create a more user-friendly and interactive members area that was useful for our community. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking for Europe-based developers to cut the time difference that we had been experiencing with previous developers and Web Help Agency seemed to cover all the areas that we wanted them to work on. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We have had some meetings to better explain some tasks, but our communication was basically made through the Upwork chat, where we explained the tasks that we needed and gave feedback. The main projects that they worked on were improving the members' area on our WordPress website and working on the Memberships and Subscription features of Woocommerce (giving access to different membership and subscription managing tabs to different kind of members, improving our member directory display, improving the look of our customer's profile editing page, etc.). They also helped us set more reminder emails for the subscription renewals and better automate all the purchase-expiry-renewal process for our Woocommerce Subscriptions. How many people from the vendor's team worked with you, and what were their positions? We have mainly talked with a Project Manager that then discussed our needs and issues with the rest of the team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The new members area that was created by WHA has considerably reduced the amount of work that we need to do when it comes to membership renewals. Thanks to their work, now everything is automated and works smoothly and we are able to focus on other more important tasks. Describe their project management style, including communication tools and timeliness. We have been working on a project-basis with them. When we found something that could be changed or improved, we contacted them through Upwork with a list of tasks. They then worked on them until all our feedback was implemented and we were happy with the results. What did you find most impressive or unique about this company? They were happy to continue working with us after our official contract ended and we have been able to contact them later on to fix minor issues around our website as a bonus. Also, our entire website crashed when we were in between projects and they were very quick to respond and solve our issues. Are there any areas for improvement or something they could have done differently? Sometimes we found that something was not working on our website and needed to fix it in a relative haste but they were not available. Nevertheless, considering that our relationship was on a project basis and they have more clients, it is understandable and won't change our general satisfaction with WHA. --- #### Custom Software Solution Development for Consultants **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: June - Nov. 2021 **Project Summary**: A consultation company needed to quickly adapt to Google's policy and was looking for a partner to guide them through the process. They hired Web Help Agency to complete the task under a tight deadline. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Phoenix Consultancy - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 30, 2021 **Feedback Summary**: Thanks to the efforts of the Web Help Agency team, the company was able to optimize more than 60 pages while improving their page speed score on both web and mobile. The team delivered all of their requirements on time and were always spot on with their work. ""Their proactivity, accountability, and skills were all impressive."" **BACKGROUND** Please describe your company and your position there. I was the external Project Manager managing Alexander and the team on a project we worked on together for a company working in the ISO standards consultation industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? There were many challenges. We were looking at google policy that was changing at the moment and we had to refine the whole system and all client-facing pages to be Page Speed optimized. Another bit we were focusing on was a Knowledgebase project we worked on together. All of these had a super tight deadline which was the challenge at the end. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking online, and Alexander and the team were confident, transparent, and super responsive from the start. Also, Alexander is acting as a PM and is accountable for the whole team. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Technologies: Wordpress, PHP Javascript CSS/HTML Key deliverables: More than 60 pages optimized and with a score above 90 for both mobile and web (google page speed) More than 15 pages sliced within a very short deadline How many people from the vendor's team worked with you, and what were their positions? A project manager and 3 full-stack devs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The guys were amazing. Everything was on time and on spot. As I mentioned more than 60 pages were optimized and now have a page speed score of more than 90 on both web and mobile. Describe their project management style, including communication tools and timeliness. We had daily standups with Alexander and the team. Communication was mostly via Slack and Jira. What did you find most impressive or unique about this company? Their proactivity, accountability, and skills were all impressive. Are there any areas for improvement or something they could have done differently? Maybe include a QA person in the team to have full service. --- #### Web Dev for Legal Services Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Dec. 2019 - Jan. 2020 **Project Summary**: Web Help Agency developed an interactive WordPress site where users can provide their data and upload their documents for lawyers to review their cases and decrease the time spent on follow-up emails and calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Raumungsklage24 - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 18, 2020 **Feedback Summary**: Web Help Agency delivered several designs until the client was satisfied with their work. Responsiveness, willingness to go the extra mile, timeliness, and efficiency are some of the remarkable traits of the team.  ""We had several Skype calls and chats and messages were responded in a timely manner." " **BACKGROUND** Please describe your company and your position there. I am the founder of Raeumungsklage24. The company shall allow (private) landlords an easy way to access a lawyer and the legal systems in the event a tenant does not hand over the property after the expiry of the lease. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? I hired the company to build and design the webpage. In particular, I wanted an interactive form where the user can enter all data and upload all required documents, enabling a lawyer to have the necessary data available for review and reduce the time spent with phone calls/emails to ask the client for additional information. **SOLUTION** How did you select Web Help Agency and what were the deciding factors? Professional knowledge Fast response time Fair pricing Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I asked for a website in WordPress, which was used. Initially, WHA proposed several designs (including the logo) for the website, which was finetuned in several iterations. After agreeing on the design, WHA programmed the site. How many people from the vendor's team worked with you, and what were their positions? Two representatives from Web Help Agency coordinated the whole process and were communicating with me, one was an engineer and the other is a client manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The project was small, we did not set intermediate milestones. But I had the impression, that the project was executed timely, and communication with Web Help Agency was quick and efficient. Describe their project management style, including communication tools and timelines. We had several Skype calls and chats and messages were responded in a timely manner. What did you find most impressive or unique about this company? I was satisfied with Web Help Agency. They delivered a nicely designed page quickly. Are there any areas for improvement or something they could have done differently? None. --- #### WooCommerce Dev for Education Platform **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Jan. - Apr. 2020 **Project Summary**: Web Help Agency provided custom WordPress and WooCommerce development. This involved creating a custom search filter, modifying plugins, and SEO indexing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Have Fun Teaching - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 27, 2020 **Feedback Summary**: The team has supported a successful website launch, giving the client's members a user-friendly, accessible experience. The specialists are highly accessible and always willing to take on a challenge. They offer excellent value for their cost. ""They are always willing to take on a project; they help even when it's off-hours." " **BACKGROUND** Please describe your company and your position there. Owners at Have Fun Teaching. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency? We needed custom website development, including Wordpress, WooCommerce, Plugins, and a custom Filter. What were your goals for this project? Build a custom search filter, modify plugins, seo indexing, wordpress development, woocommerce development, etc. **SOLUTION** How did you select this vendor? Found them through Upwork.com. Describe the project and the services they provided in detail. They created and implemented a custom search filter with search and dropdown filter functionality. In addition, they continue to help us develop our website and improve functionality for our users. What was the team composition? We have a project manager and he divides the work between developers. The PM is always available to help, even when off the clock. It's amazing. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They have helped us launch our new membership website and have helped give our customers a good online experience. How was project management arranged and how effective was it? We have a project manager and he divides the work between developers. The PM is always available to help, even when off the clock. It's amazing. This is very effective. What did you find most impressive about this company? They are always willing to take on a project; they help even when it's off-hours, and they are very cost effective, which helps us do more work with them and continue to do more jobs. Are there any areas for improvement? There has been a few projects that we had to send back and have them rework, but this was really only due to not fully testing. It's hard to fully test the effects of an update, functionality change, etc. for an entire website, so it's understandable that there may be some things that don't work or need to be fixed that we all may have missed. The good thing is that if there are ever issues, or things we find later that are not working, they are always willing to jump right in and fix them right away! --- #### WordPress Design & Dev for E-Commerce Business **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2019 - Ongoing **Project Summary**: Web Help Agency designed, developed, and launched a WordPress web page for a new business.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, E-Commerce Shop - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 5, 2019 **Feedback Summary**: The support from Web Help Agency helped the business professionally launch its site, making a world of difference for the growing company. As a partner, they continue to be communicative, easy to work with, and skilled.  ""It would not have been possible to start growing without the professional launch of the web page." " **BACKGROUND** Please describe your company and your position there. I am the owner of an online-shop, selling gift boxes for private people as well as for firms. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency? It was for building up the entire web page on word press. What were your goals for this project? I needed a developer creating my web page based on my wish to sell gift boxes and individual products online. **SOLUTION** How did you select this vendor? They were recommended Describe the project and the services they provided in detail. They designed, developed and launched my entire web page. What was the team composition? The team was one main person which I could speak to at any time and having Skype conversations as a communication tool. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Currently I'm building up my business still. It would not have been possible to start growing without the professional launch of the web page. How was project management arranged and how effective was it? The main contact was very impressive. I received immediate feedback to my questions and even in different timezones, it was never a problem. What did you find most impressive about this company? The launch of the company web page was done on time. And the mindset, to be there to assist even after launching the web page Are there any areas for improvement? It is important to have a main contact having good language skills in English. I was lucky. --- #### E-Commerce Development for Beer Distributor **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: June - Aug. 2019 **Project Summary**: Web Help Agency developed an e-commerce site for a beer distributor. Their team used WordPress and WooCommerce to build the site and Google Analytics to track results. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Hug & DynaHouse - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 22, 2019 **Feedback Summary**: The product is new to the market but has gained traction on social media. Web Help Agency possesses the necessary expertise to create functional and successful e-commerce sites. ""They are very knowledgable and offered us good advice." " **BACKGROUND** Please describe your company and your position there. We produce a beer with the name Hug. Our slogan is: it’s Hug that counts. (Hug is a part of DynaHouse Business Center. DNH operates flex offices including restaurants (that’s why the beer)). The focus is not on the beer, but on the experience of giving a Hug to your friends. Via the website people can order Hugs and let them deliver to their friends. It is a surprise to receive Hugs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency? Building the website, including eCommerce like ordering, paying end confirmations to clients and deliverydepartment. They also installed Google Analytics. What were your goals for this project? Selling Hugs. **SOLUTION** How did you select this vendor? Find WHA via LinkedIn. We have had a chat by Skype and I felt it was okay. Their pricing in comparison with others in West Europe is very reasonable. I gave it a try and I am not disappointed Describe the project and the services they provided in detail. We had a simple design made by a Dutch Company. WHA made the complete website from that design. They gave us also advice about how to use WooCommerce and Mollie for the payments.  What was the team composition? I don’t know exactly the team composition of WHA, but there is a team leader, developers, and testers. There was good contact and good communication between WHA and our company. They also installed Google Analytics. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Difficult to say, because it is to short on the market. We market Hug by mainly SMM and Hug receives a lot of likes. How was project management arranged and how effective was it? Short lines between WHA and Hug/DynaHouse Business Center. What did you find most impressive about this company? They are very knowledgable and offered us good advice. They know Wordpress, WooCommerce etc. And... delivering in time.  Are there any areas for improvement? Always, but nothing serious. --- #### Web Development for Digital Marketing Firm **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Apr. 2016 - Ongoing **Project Summary**: Web Help Agency provides web development services for third-party clients on an ongoing basis. They handle all projects end-to-end and code in multiple languages.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Idan Bar - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 5, 2019 **Feedback Summary**: The third-party customers are continuously pleased with the level of service and quality Web Help Agency provides. The team is communicative, hard-working, and always go the extra mile to ensure an excellent outcome is achieved.   ""I am really happy with the level of communication we’ve accomplished together." " **BACKGROUND** Introduce your business and what you do there. I’m the owner of Idan Bar Digital Marketing. I work with specifically with customers that need to build websites or create marketing activity on Google, Facebook, and other channels. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Web Help Agency? We wanted to work with an agency that could help us with web development in order for us to give clients the best solution for what they need. We needed to do it quickly, to accommodate all of the features that have been requested so far. **SOLUTION** What was the scope of their involvement? They provide all of the web development services that we need. From the building and hosting of websites, to designing unique features, they handle it all. They complete each project with the speed we require to meet our clients’ expectations. Overall, our goals have definitely been achieved thus far. What is the team composition? We work with Aleksandr (CEO, Web Help Agency) who acts as our project manager. In addition to the CEO, I have also worked with six other people from their team. The number of people depends on the project we are working on, but on a daily basis, we work with four members of their team. How did you come to work with Web Help Agency? When we first began, I had a huge project I needed to outsource. I searched for a developer on Upwork, and I found Web Help Agency.  At first, we started with smaller projects.  After a short period of time, they offered to work on several projects first before discussing payment, which has never happened with other vendors. The rest is history, and we’ve been happily working together ever since. How much have you invested in them? We have invested approximately $70,000. What is the status of this engagement? We began working together in April 2016, and our collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Internal and external stakeholders have been thrilled with their contributions. Over the past three years, nearly every project we Started with Web Help Agency was completed with a happy client. There are even times when the client works directly with Aleksandr through our Skype group chat. We couldn’t be happier with our relationship thus far. How did Web Help Agency perform from a project management standpoint? We have great communication via Skype on a daily basis, and it’s really nice to see that both of our businesses have grown. Even on weekends, if I have something urgent, I know I can count on Web Help Agency. I am really happy with the level of communication we’ve accomplished together.   What did you find most impressive about them? In the past, I’ve had some bad experiences working with developers who just cared about the money. Aleksandr and I work so well together, because he values my projects as much as I do. Everything is really organized, and I can track progress at the end of each day, which I appreciate. For example, I have a big client here in Israel, and they just told me that they want to create a campaign for tomorrow. I got in touch with Aleksandr and requested a landing page. Within 20 minutes I got a link. If I worked with someone else, they wouldn’t deliver as fast and the service wouldn’t be as good. Overall, everything is done well, and our relationship is excellent. Are there any areas they could improve? It would be great if they could add another designer to their team. Aside from that detail, I can’t say one bad word about the code, activity, databases, and hosting as everything is working well. I am really happy. Do you have any advice for potential customers? My advice is to start with a pilot project, as it will help you find out quickly if you are getting what you need. --- #### Landing Page Design & Dev for Digital Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July - Aug. 2025 **Project Summary**: Web Help Agency designed and developed a landing page for a digital agency. The team created a custom design in Figma, developed the page on WordPress, optimized it, set up analytics, and provided support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sales Manager, Equinox Dynamics - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 22, 2025 **Feedback Summary**: Web Help Agency significantly improved the client's page load speed and demonstrated excellent project management by meeting all milestones on time. The team was very responsive to feedback and communicated well through virtual meetings, emails, and messages. Their work was top-notch. ""I was impressed with their communication and quality of work."" **BACKGROUND** Please describe your company and position.I am the Sales Manager of Equinox DynamicsDescribe what your company does in a single sentence.Equinox Dynamics LDA is a full-service digital agency that specializes in SEO, web design & development, advertising, and branding to help businesses grow their online presence **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We hired WHA to design and develop a high-converting landing page for our new product launchOur main goal was to create a visually appealing, fast, and SEO-optimized website that clearly communicates our value proposition **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The WHA team created a custom design in Figma based on our brand guidelines, then developed it into a responsive landing page on WordPress. The scope also included performance optimization, analytics setup, and post-launch support to ensure smooth operation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After launch, our page load speed improved significantly (under 2 seconds). Describe their project management. Did they deliver items on time? How did they respond to your needs?WHA demonstrated excellent project management. All milestones were met on time, and the team was very responsive to feedback.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed with their communication and quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing --- #### Web Development & UI/UX Design for Video Production Company **The Project** - Services: UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2025 **Project Summary**: Web Help Agency designed and developed a WordPress website for a video production company. The team designed the UI/UX, integrated third-party plugins, created responsive layouts, and provided ongoing support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Equinox - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — May 19, 2025 **Feedback Summary**: Web Help Agency's work resulted in a 25% decrease in bounce rate and a 40% increase in inquiries through the website contact form. The team was organized, communicative, and always on schedule. They were highly responsive to feedback and made the client feel involved in the process. ""The team was organized, communicative, and always on schedule."" **BACKGROUND** Please describe your company and position.I am the CEO of EquinoxDescribe what your company does in a single sentence.video service production **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We hired WHA to design and develop a professional WordPress website that would reflect brand, improve user experience, and help generate more leads. Main goals were to launch a fast, responsive, and SEO-optimized site that would support business growth and be easy to manage internally. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Team provided a full range of services including UX/UI design in Figma, custom WordPress development, responsive layout implementation, integration of third-party plugins. They also offered ongoing support and helpful guidance throughout the entire process. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After launch, we noticed a clear improvement in site speed, mobile usability, and engagement. Our bounce rate decreased by 25%, and we experienced a 40% increase in inquiries through the website contact form. Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was organized, communicative, and always on schedule. They used clear timelines, shared regular updates, and were highly responsive to feedback or changes. Any questions we had were answered quickly, and they always made us feel involved in the process. We appreciated their flexibility and solution-oriented mindset.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication, quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Website Dev, Maintenance & Support for B2B AI Platform **The Project** - Services: Application Management & Support, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2023 - Dec. 2024 **Project Summary**: Web Help Agency developed a website for a B2B AI platform. The team worked on improving the site's functionality and UX and provided ongoing maintenance and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Loopo - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Mar 18, 2025 **Feedback Summary**: Web Help Agency delivered a simplified development approach and comprehensive platform testing. The team provided clear and actionable information, showed commitment to exceptional customer service, and communicated via in-person and virtual meetings. Their innovative solutions pleased the client. ""Watching their journey unfold motivates us and sets high standards for success."" **BACKGROUND** Please describe your company and position.I am the CEO of LoopoDescribe what your company does in a single sentence.Loopo is an innovative B2B AI MarTech platform that brings together all content distribution channels within a unified ecosystem. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Our partnership with Web Help Agency for website development enhancements allowed us to strengthen our digital visibility and performance rankings. **SOLUTION** How did you find Web Help Agency?ReferralWhy did you select Web Help Agency over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Working with the Web Help Agency was a game-changer for us. Their expertise in software development helped boost our platform, improving functionality and user experience. Thanks to their professional team, our website now is optimized for performance.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A simplified approach to development, comprehensive platform testing, ongoing maintenance and support of our site.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team consistently provides clear and actionable information on time, demonstrating their commitment to exceptional customer service.What was your primary form of communication with Web Help Agency?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their thorough understanding of market trends, best practices, and emerging technologies provide innovative and effective software development solutions. Are there any areas for improvement or something Web Help Agency could have done differently?Watching their journey unfold motivates us and sets high standards for success, making it clear that their potential is limitless. --- #### Web Development for Digital Marketing Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Apr. - Oct. 2024 **Project Summary**: Web Help Agency migrated a digital marketing agency's website from Drupal to WordPress. They also added new pages and implemented a calendar feature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Spilno Agency - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Nov 20, 2024 **Feedback Summary**: Web Help Agency successfully delivered a user-friendly and responsive website aligned with the client's values. They handled most necessary updates and continued to provide support. The team met deadlines, offered innovative solutions, and provided regular updates on finances and budgeting. ""The team consistently met deadlines and offered innovative solutions to address unique needs."" **BACKGROUND** Please describe your company and position.I am the CEO of Spilno AgencyDescribe what your company does in a single sentence.We provide digital marketing services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?WHA managed the migration of a CMS from Drupal to WordPress, integrating a new API, a calendar feature, and more. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The client's website on Drupal was outdated, so they decided to migrate it to another platform. WHA assisted with this transition by creating a modern design, adding new pages, and implementing features such as a calendar for scheduling meetings. The team's excellent communication skills and transparency resulted in a platform that truly represents the client’s values. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?As a result, the client now has a user-friendly and responsive website. WHA continues to provide support, handling most necessary updates.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team consistently met deadlines and offered innovative solutions to address unique needs. We also received regular updates on finances and budgeting, which made us appreciate their transparent and straightforward processWhat was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communication, quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?Nothing. --- #### Website Development for Consulting Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Aug. - Oct. 2024 **Project Summary**: Web Help Agency provided web development services for a consulting company. The team built and launched the client's website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Oct 8, 2024 **Feedback Summary**: Web Help Agency delivered a high-quality website that looks great while adhering to the client's budget. The team completed everything on time, demonstrated flexibility and a collaborative spirit, and maintained excellent communication with regular updates through email and messaging apps. ""Everything was on time, Web Help Agency was flexible, communicated very well, and their work quality was great."" **BACKGROUND** Please describe your company and position.I am the CEO of a consulting company Describe what your company does in a single sentence.Provides tech marketing and sales consulting services, publishes books, and more **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Launch my website **SOLUTION** How did you find Web Help Agency?upworkWhy did you select Web Help Agency over others?High ratingsPricing fit our budgetGreat culture fitGood value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Built and released my website **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The website looks great and they stayed within budget!Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was on time, Web Help Agency was flexible, communicated very well, and their work quality was great.What was your primary form of communication with Web Help Agency?Email or Messaging AppWhat did you find most impressive or unique about this company?Anastasiia was really nice, and collaborative, and kept me informedAre there any areas for improvement or something Web Help Agency could have done differently?No --- #### Website Design & Dev for Video Production Agency **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - May 2024 **Project Summary**: Web Help Agency developed a website for a video production agency. The team customized the chosen theme, implemented it in WordPress, set up WooCommerce, integrated a payment system., and optimized the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, See The Balance Studio - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 16, 2024 **Feedback Summary**: Web Help Agency delivered a high-quality website on time. The team leveraged their strong knowledge to recommend a better approach to designing and building the site. They also impressed the client with their after-sales service and consistent availability for communication via email and meetings. ""The team offered us good quality of work, strong knowledge, and time management."" **BACKGROUND** Please describe your company and position.I am the CEO of See The Balance Studio.Describe what your company does in a single sentence.We do 2D/3D animation and promo videos for middle-large segment of business. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We have hired Web help agency for one project. We need custom website with payment method integration. Their team have strong skills in development, design and management. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Team have choosen theme and then customise it, these new design they have implemented to Wordpress, add payment system, set-up Woocommerce, etc. A big plus that they have provide us good and clarify documention. Site was optimazed, with custom design.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Wordpress website was built and deliver in time, also we continue to cooperate, they provide support services, always open for communication and ready to suggest the best way in design and building.  Describe their project management. Did they deliver items on time? How did they respond to your needs?The team offered us good quality of work, strong knowledge, and time management. We highly recommend this agency and really hope to have more projects in future. What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Communicationquality of workAre there any areas for improvement or something Web Help Agency could have done differently?No. --- #### WordPress Dev, Design & Maintenance for Digital Marketing Co **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2023 - June 2024 **Project Summary**: Web Help Agency provides ongoing web development and design services for a digital marketing firm. Their work focuses on maintaining, updating, and optimizing WordPress websites for third-party clients. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Muraha - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 14, 2024 **Feedback Summary**: With Web Help Agency's help, the agency has managed to ensure that their clients' websites are always functioning smoothly. The team creates an effective workflow through regular communication via virtual meetings, email, and messaging apps. Also, the quality of their services has stood out. ""We're impressed with their communication and quality of work."" **BACKGROUND** Please describe your company and position.I am the CEO of MurahaDescribe what your company does in a single sentence.We provide a wide range of digital marketing and web development services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?When we engaged WHA, our main objectives were to provide comprehensive WordPress development, maintenance, and support services tailored to our specific needs. **SOLUTION** How did you find Web Help Agency?Online SearchWhy did you select Web Help Agency over others?High ratingsGood value for costHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.WHA provides regular updates, security enhancements, backup solutions, performance optimization, also WHA team provide ongoing technical support to address any issues or concerns promptly, ensuring the smooth operation of websites and minimizing downtime.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?By partnering with WHA, our clients specific goals were to leverage expertise in WordPress development, maintenance, and support to optimize the performance, security, and functionality of our extensive portfolio of websites, thereby enhancing the overall digital experience for our clients and stakeholders.Describe their project management. Did they deliver items on time? How did they respond to your needs?We have a regular meetings with a team. Usually we contact with PMs.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their communication and quality of work.Are there any areas for improvement or something Web Help Agency could have done differently?No. --- #### Web Dev for Software Dev Company **The Project** - Services: Application Testing, Web Development - Project size: Confidential - Project length: Dec. 2022 - Ongoing **Project Summary**: Web Help Agency has developed a WordPress website for a software company's end client. The website is for an insurance company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Project Manager, Red Hat - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Mar 18, 2024 **Feedback Summary**: Web Help Agency has successfully delivered a fully functional WordPress website on a staging environment, which has pleased the end client. The team quickly implements any changes and maintains clear communication via virtual meetings and email. They are a responsive and professional team. ""We are impressed by their clear communication, responsiveness, and professionalism."" **BACKGROUND** Please describe your company and position.I am the IT project manager of Red HatDescribe what your company does in a single sentence.Software development **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?Develop a WordPress website for an insurance company **SOLUTION** How did you find Web Help Agency?upworkWhy did you select Web Help Agency over others?OtherHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I worked as an IT project manager for the project. During my work with the agency , everything run smoothly and well. The team was communicative and the deliveries were accurate. Everything was done as it is supposed to and we delivered the project to the client always on time. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We delivered what we agreed upon always on time. we had a fully functional WordPress website on a staging environment and the client was happy about it . We kept the continuous delivery and support for the projectDescribe their project management. Did they deliver items on time? How did they respond to your needs?We delivered everything that was needed in a timely fashion. It was one of these few instances when delays happen from the client side ( delay of requirements ) and not from the development side! The client was very pleased that whenever they request a change, it is implemented very quickly and we kept the communication clear over the period of time we worked together ( client to project manager and project manager to the development team )What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We are impressed by their clear communication, responsiveness, and professionalism and actual continuous delivery of requirements on a timely fashionAre there any areas for improvement or something Web Help Agency could have done differently?Nothing i can think of regarding this project! --- #### Web Dev & Design for E-Commerce Advertising Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2023 - Ongoing **Project Summary**: Web Help Agency has designed and developed e-commerce websites for an e-commerce advertising company's end clients. The team creates prototypes and conducts rigorous testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Vend Agency - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 21, 2023 **Feedback Summary**: Web Help Agency's efforts have received positive remarks from customers. The team's custom solutions align with the client's brand and objectives. They use Asana as a management tool and Slack and Google Meet for online communication. Web Help Agency is attentive to detail. ""They deliver custom solutions that align perfectly with our brand and objectives."" **BACKGROUND** Please describe your company and position.I am the CEO of Vend AgencyDescribe what your company does in a single sentence.Vend Agency, an expert in eCommerce advertising across 60 niches in 20+ countries, excels in Facebook and TikTok ads. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?We hired Web Help Agency to design and develop eCommerce websites for our customers under our label. Our specific goal was to have professional and user-friendly eCommerce stores that would drive sales. **SOLUTION** How did you find Web Help Agency?websiteWhy did you select Web Help Agency over others?High ratingsPricing fit our budgetHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Web Help Agency excelled in designing and developing eCommerce websites, aligning with client briefs and detailed plans. They efficiently created a user-friendly prototype, progressed swiftly to the design phase, and initiated development simultaneously. Their rigorous testing guaranteed the website's functionality and user experience met top standards. This parallel workflow significantly saved time and fully satisfied end clients. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All our clients are satisfied with the results of the webshops.Describe their project management. Did they deliver items on time? How did they respond to your needs?We used Asana as a management tool. Slack and Google Meet for online communication.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Attention to details and ability to understand our client business needs. They deliver custom solutions that align perfectly with our brand and objectives.Are there any areas for improvement or something Web Help Agency could have done differently?No --- #### Web & API Development for Job Ads Platform **The Project** - Services: API Development, Web Development - Project size: Less than $10,000 - Project length: Aug. 2023 - Ongoing **Project Summary**: A job ads platform has hired Web Help Agency for web and API development. The team's work includes REST API connection to send job posts to external systems and plug-ins. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Job Ads Platform - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 25, 2023 **Feedback Summary**: Web Help Agency has done a great job delivering working products. Web Help Agency's team is responsive, professional, and swift. The team also adapts well to the project's needs and requirements. "''I am very happy with them.''" **BACKGROUND** Please describe your company and position.I am the Founder of a job ads platformDescribe what your company does in a single sentence.Job ads **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Web Help Agency to accomplish?API connectionsPlugin developmentServer help **SOLUTION** How did you find Web Help Agency?UpworkWhy did you select Web Help Agency over others?High ratingsPricing fit our budgetGood value for costSocial & responsiveHow many teammates from Web Help Agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Started out by helping us to build a REST api connection to one of our external collaborators to send job posts to their system. Then the work continued with another API connection and a plugin for a personality test **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?I know programming so i could see that they have done a good job and everything worked fine on delivery.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very responsive and they deliver fast.They are very professional.What was your primary form of communication with Web Help Agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Fast & quality delivery. They are super responsive and had no problems to add stuff to the scope along the way.Are there any areas for improvement or something Web Help Agency could have done differently?No I am very happy with them. --- #### Web Dev & Branding for Headhunting Firm **The Project** - Services: Branding, Web Development - Project size: Less than $10,000 - Project length: July - Sep. 2022 **Project Summary**: A headhunting firm hired Web Help Agency to establish their brand identity, including their logos and colors. They also developed a desktop- and mobile-friendly website suited to their business and clients. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.5 **The Reviewer** Founder, Sang Zarrin Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 8, 2022 **Feedback Summary**: Web Help Agency's creative team developed a brand identity and website that pleased the client. The firm appreciated how the vendor listened to their needs and welcomed their feedback to deliver exactly what they wanted. They also lauded the vendor's open communication. ""They were very creative and helped me crystallize what I wanted."" **BACKGROUND** Please describe your company and your position there. I run a headhunting firm, specialising in executive search into Private Banking **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? The goal was to create a brand and website that was high end and matched our clients and contacts better. **SOLUTION** How did you select this vendor and what were the deciding factors? Used Upwork to select the partner, they stod out from the rest with their approach. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had to create and new brand logo and colours, then we created a website for web and mobile. How many people from the vendor's team worked with you, and what were their positions? 2 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They listened and took feedback well, helped me create a website I am very happy with! Describe their project management style, including communication tools and timeliness. Very open and took the time. What did you find most impressive or unique about this company? They were very creative and helped me crystallize what I wanted. Are there any areas for improvement or something they could have done differently? Not really. --- #### WordPress Website Development for Consulting Business **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: May - June 2022 **Project Summary**: Web Help Agency helped a consulting business set up their website from scratch. They used WordPress as the platform. The site content was provided by the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Consulting Business - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2022 **Feedback Summary**: Web Help Agency delivered exactly what was needed. They established a seamless workflow by communicating clearly and consistently — in fact, the assigned project manager made sure both sides were always in sync. Overall, the client had nothing but positive comments about the team's efforts. ""They communicated very quickly and efficiently."" **BACKGROUND** Please describe your company and your position there. Founder and CEO at Maverict Consulting, helping SaaS start-ups with better CSM tools and strategies **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We started from scratch, i only had the content for my website ready **SOLUTION** How did you select this vendor and what were the deciding factors? On Upwork Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Wordpress website How many people from the vendor's team worked with you, and what were their positions? 3 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Totally met my expectations Describe their project management style, including communication tools and timeliness. They communicated very quickly and efficiently. The project manager was amazing from start to finish! What did you find most impressive or unique about this company? Understands quickly business needs and very good at communicating with client Are there any areas for improvement or something they could have done differently? nothing --- #### WordPress Web Update for Real Estate Brokerage **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: Less than $10,000 - Project length: May 2022 **Project Summary**: A real estate brokerage hired Web Help Agency to update their WordPress website and modify its plug-in. They cloned the testing site, changed the parameters for an export plug-in, and fixed label names. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business System Manager, RLAH Real Estate - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 1, 2022 **Feedback Summary**: Web Help Agency delivered great work in a fast turnaround time. They ensured convenient and effective communication by using Upwork to talk with the client. ""I chose them due to their high ratings and quick turnaround time."" **BACKGROUND** Please describe your company and your position there. I work as the Business System Manager at a real estate brokerage **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We needed help updating our WordPress website and make custom changes to a plugin. **SOLUTION** How did you select this vendor and what were the deciding factors? I chose them due to their high ratings and quick turnaround time. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They went in and created a cloned testing site and changed the parameters for an export plugin, fixed label names, and made a matching system work correctly. How many people from the vendor's team worked with you, and what were their positions? 3 People: 1 developer 2 admins **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Great work in a fast turnaround time Describe their project management style, including communication tools and timeliness. Used Upwork to communicate with them What did you find most impressive or unique about this company? Fast turnaround time Are there any areas for improvement or something they could have done differently? No --- #### IT Staff Augmentation for Web Consulting Firm **The Project** - Services: IT Staff Augmentation - Project size: $10,000 to $49,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: Web Help Agency provides staff augmentation services for a web consulting firm. They've provided several programmers to help the company complete over 50 web development and design projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Web Consulting Firm - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Feb 18, 2022 **Feedback Summary**: Since Web Help Agency came on board, the client has successfully completed more than 50 projects on time. The team shows tremendous dedication to the client's project and business. They also establish a smooth workflow through their strong communication and project management skills. ""This company really cares about our project and works hard to ensure a successful outcome for both sides."" **BACKGROUND** Please describe your company and your position there. I am the owner of a web consulting firm and we manage over 50 projects at a time in web development and design. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We hired Web Help Agency to support our ongoing programmer needs for our rapidly growing client base. **SOLUTION** How did you select this vendor and what were the deciding factors? Web Help Agency communicated well, provided a reasonable cost, and works with us for ongoing betterment. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The scope of work for 50+ projects is impossible to list in a short review, but ultimately they help with everything from setting up hosting environments to customization of themes and templates, working with our management and design teams, creating custom solutions, clearing hacked sites and hardening security, etc. How many people from the vendor's team worked with you, and what were their positions? 3 programmers from Web Help Agency work with us on our dev team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have successfully launched 50+ projects since Web Help Agency started with us. Describe their project management style, including communication tools and timeliness. Web Help Agency always communicates well and handles their internal management as well as shared management with our teams responsibly. What did you find most impressive or unique about this company? Unlike other outsourced development firms, this company really cares about our project and works hard to ensure a successful outcome for both sides. Are there any areas for improvement or something they could have done differently? If only they had more developers working on alternate time zones, however, the benefit (and one of the reasons we hired them) is that we now pretty much have 24 hours coverage on our servers. --- #### Web Development for Hearing Solutions Provider **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Dec. 2021 - Feb. 2022 **Project Summary**: Web Help Agency developed a WordPress-based hearing test site for a hearing solutions provider. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, Medton Hearing Solutions - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Feb 9, 2022 **Feedback Summary**: Web Help Agency successfully delivered the site, which matched the client's expectations. The solution-oriented team's effective communication throughout the engagement stood out. ""I was impressed with their solution-oriented approach."" **BACKGROUND** Please describe your company and your position there. We're providing hearing solution **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We needed to create a quiz that will provide hearing test **SOLUTION** How did you select this vendor and what were the deciding factors? We're working with WordPress and needed a suitable solution. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I don't sure what they did but they did it good. How many people from the vendor's team worked with you, and what were their positions? 3 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Not yet Describe their project management style, including communication tools and timeliness. Quick and good communication What did you find most impressive or unique about this company? I was impressed with their solution-oriented approach. Are there any areas for improvement or something they could have done differently? Don't think so --- #### Web Design & Development for Management Coaching Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Nov. 2021 - Jan. 2022 **Project Summary**: A professional coaching company hired Web Help Agency to build a WordPress site with graphics and a page dedicated to their podcast services. The team initially designed the theme before building the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Leadership & Organizational Coach, Bridgeway Coaching - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 24, 2022 **Feedback Summary**: The final site exceeded the client's expectations, thanks to Web Help Agency's hard work. The team led a seamless workflow by establishing transparent communication and responding quickly to questions and concerns. Their flexibility and tendency to go above and beyond made the team stand out. ""Web Help Agency's responsiveness was great!"" **BACKGROUND** Please describe your company and your position there. I am a Leadership and Organizational Development Coach and occasionally oversee web development and communication projects for non-profits. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? I hired the Web Help Development Agency to build a website for a faith-based non-profit. We needed 5 pages, graphics, and a page for audio/podcast services. **SOLUTION** How did you select this vendor and what were the deciding factors? The previous person/agency I had was charging me for work that wasn't being done. I was tentative about hiring someone else after being burned, but Web Help Agency was amazing to work with. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Web Help Agency delivered above and beyond the scope of the project. We started with developing out the theme. I added a few pages and then kept adding smaller tweaks to the project. Later, I added fixing a problem that I created when changing the web domain,. How many people from the vendor's team worked with you, and what were their positions? I worked with at least 3 of the team. All of the team members helped with developing a WordPress site, including plugins, pages, etc... **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The Website had to be approved by the organization's primary leader as well as the board. It met and exceeded their expectations. Describe their project management style, including communication tools and timeliness. Web Help Agency's responsiveness was great! We communicated primarily through a messaging app/email. The project started with a zoom call to decide on the scope of work and then proceeded from there. What did you find most impressive or unique about this company? Working with 3 people from the team was a lot more seamless than what I expected. It went really well, and all the communication seemed to pass from one person to another without problems. Are there any areas for improvement or something they could have done differently? I don't have any suggestions for the company. I did learn a lot about how to communicate. It's very important for clients to be very clear about all of the steps as well as the goal of the site. --- #### Web Dev for Web Design Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - Ongoing **Project Summary**: Web Help Agency develops websites for a web design company. Their team consists of a developer.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Evue Digital Solutions Oü - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Apr 8, 2021 **Feedback Summary**: Thanks to Web Help Agency's efforts, the deliverables have been working well. Their team has been flexible and responsive to changes and adjustments to the project, and the client is delighted with the outcomes.  ""They have been quick to reply. The delivery time has always been on the agreed date." " **BACKGROUND** Please describe your company and your position there. We are a web design company based in Estonia. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency, and what were your goals? We need help developing out websites. **SOLUTION** How did you select Web Help Agency and what were the deciding factors? I found them on upwork. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We have been working with several website project some have been from complete projects and some have been partial areas of websites. How many people from the vendor's team worked with you, and what were their positions? One developer has been working with us **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Deliverables have been very good. The things that have not been as expected have been adjusted immediately. Describe their project management style, including communication tools and timelines. We use slack and timelines have been on point. What did you find most impressive or unique about this company? fast reply and delively time has always been on the agreed date. Are there any areas for improvement or something they could have done differently? Not really. I am very happy with the service --- #### WordPress Dev for Digital Content Agency **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: June - July 2019 **Project Summary**: Web Help Agency built a WordPress site for a digital content agency. The team added new functionalities to the website and implemented an integration with an external API. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Digital Artisans - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 5, 2019 **Feedback Summary**: Web Help Agency facilitated a seamless design and development process and completed the site within an expedited timeline. Their superior project management set them apart from other providers. Customers can expect a responsive and efficient partner. ""The project was delivered earlier then we expected." " **BACKGROUND** Please describe your company and your position there. We bring business in digital world. We help companies to come in the digital with content productions, photos, videos, social media, marketing. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency? Web Help is our web development partner, we worked last 2 years with them on many projects and they did amazing job on each one. What were your goals for this project? On this project we had to add new functionalities. Connection betwen website and client Software by API. **SOLUTION** How did you select this vendor? We searched a lot , we tried so many companies and they seems to be our sollution. Describe the project and the services they provided in detail. They thinked a sollution to a easier sollution for users to register to a software by API. What was the team composition? on every project we had from them a project manager that is available anytime for us and his doing amazing job, and for this project we had 1 developer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The project was delivered earlier then we expected. The testing period was very short , everything goes smooth. How was project management arranged and how effective was it? Project management is one of the top key from them What did you find most impressive about this company? They are so responsive and because of that they respect any tight deadline. Are there any areas for improvement? After 2 years of working with them i did not have any complain or something to improve. --- #### Web Design & Development for Advertising Agency **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Jan. 2019 - Ongoing **Project Summary**: Web Help Agency is developing a Wordpress website that will be available in four languages. The site will include product listings in each language. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Creative Director, Stratta & Associates - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 29, 2019 **Feedback Summary**: The website has received positive feedback from multiple stakeholders. Web Help Agency is organized and efficient, frequently delivering work within set timelines. Customers can expect cost-effective solutions, innovative ideas, and a proactive approach. ""They’re extremely precise and consistent in meeting deadlines." " **BACKGROUND** Please describe your company and your position there. I’m the creative director at Stratta & Associates, a 20-year-old Italian advertising and communication agency. We specialize in industrial and technological products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Web Help Agency? We hired Web Help Agency to build a website for one of our clients. The site needed to display a full listing of products and be available in four different languages. What were your goals for this project? We wanted to meet our client’s needs and show that our quality is better than that of our competitors. **SOLUTION** How did you select this vendor? I started working with Alexander (Founder, Web Help Agency) several years ago, and we’ve collaborated on a variety of different projects. I chose him for this engagement because I appreciate his methods and style of work. Describe the project in detail. They developed a Wordpress site for our client. What was the team composition? I communicated primarily with Alexander. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? At this stage, the client is very satisfied. We plan to launch the website in June. How effective was the workflow between your team and theirs? They’re extremely precise and consistent in meeting deadlines. They also schedule their work wisely, leaving room to accommodate changes. What did you find most impressive about this company? Alexander and his agency work with the same style and values as me. Rather than just listening to our requests, they actively give advice on how we can achieve the best results. They also provide optimal solutions in terms of reducing costs and maximizing revenue. Are there any areas for improvement? I haven’t identified any. --- ## Portfolio & Awards ### Web Development for Israel Medical Clinic Client CHALLENGE Tel Aviv Sourasky Medical Center (Ichilov Hospital) is the main hospital complex serving Tel Aviv, Israel, and its metropolitan area and the second-largest hospital complex in the country asked to create a new, fresh and modern website for Ichilov Clinic.   WHA’s SOLUTION Web design was provided to Web Help Agency by our digital partner IBDM. We provided a vision and strategy for the future website and developed it with CMS WordPress. ### E-commerce Woocommerce WordPress Restaurant API Development, API, WordPress, WooCommerce Project type: Web and Mobile Application Business domain:  Sushi Restaurant Tech: PHP, Woocomerce, Wordpress   The product is the Sushi restaurant. The goal was to create website on which visitors can book a table. Used technologies: Woocommerce, WordPress, Quandoo ### UI / UX Web Design services for Xenit Figma, Adobe XD, Adobe Illustrator, Adobe Photoshop Web and Mobile graphic design for Cloud Services. ### UI/UX and Web development for Octalyis Group USA Web development and support for Octalyis Group USA ### Young Africa: Non-Profit website We developed the Young Africa website in 2022 with CMS WordPress. Since then our cooperation led to an increase of new customers via the internet in several times... ### eCommerce website development Website development for eCommerce ### Nect Modems: Website for Startup Client CHALLENGE Ukrainian startup nect WORLD creates 4g modems for connecting to a laptop with eSIM support and a Wi-Fi hotspot function. In 2021 used the professional help of the Web Help Agency company to create a corporate-commercial website.   WHA’s SOLUTION Within a few months, the company provided a software solution for the implementation of a modern and competitive website in the field of Internet sales. ### Winery website development We created a series of wine websites for our customer. Those websites consist of presentation websites, brands, and E-Commerce stores. We used PHP, WooCoomerce, and WordPress. ### VPN app website development We created this project in close cooperations with the owner of this website. We used the best Agile practice to reach client needs and release this project as soon as it was possible. At the end, we got a clear, fast and professional website. Link to the project: www.ukexpatvpn.com ### Tomsplanner WordPress website We created this website for project planning management software. Our goal was to create a WordPress web site which meets client needs and as fast as possible. Used Amazon S3 and Cloudflare for optimization work. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_php_developers_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_web_developers_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_spring_champion_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_webflow_development_2024_award.svg) ### Industry Recognitions - Web Help Agency on Git - The Founder on Crunchbase - WHA on BuiltWith - WHA on Slides - WHA on Chordie - WHA on Cloodo - Student Practicum with WHA and Vocational College - WHA on Selected Firms - Top compnies in Poltava UA: IT-rating - WHA on Djinni - WHA on Treba - Word Press UA WHA - WHA on Studlava - WHA on Guru - Top Agnecy on WordPress.org - WHA @ Behance - Web Help Agency @ Robota.ua - Web Help Agency at Work.ua - Web Help Agency on X - Interview with Oleksandr on msn.com - WHA on Youtube - Web Help Agency on Freelancer.com - Wordpress.org theme developers - CSS Winner Award - Awwward agency - F6S Agency - Dou Agency - Wordcamp Sponsor - Top Agencies in Ukraine - Crunchbase Agency - Top Rated Plus Agency on Upwork - 2022 Award Winner Techbehemoths - top 200 Ukraine - #12 WordPress Companies - #6 Managed IT Services - #4 Top Design Agencies - #5 Logo Design - #2 Top CRM Development Companies - #2 IT Staff Augmentation - #3 on 2022 Top 6 WordPress companies in Ukraine - Top 20 leading Web Design companies in Ukraine ## Key Clients - Domino's pizza ## Packages ### Web Development Packages At our core, we excel in crafting tailored WordPress solutions that cater to your specific needs, encompassing themes, plugins, e-commerce functionality, and responsive design. With a wealth of technical prowess and years of hands-on experience, we're dedicated to transforming your vision into a dynamic reality. | Feature | Small ($5,000/total) | Medium ($13,000/total) | Large ($25,000/total) | |---------|---------|---------|---------| | Meetings/Brainstorming | Up to 24 hours | Up to 48 hours | Up to 64 hours | | UX/UI Designer | By Client Request | Full Time | Full Time | | QA | Part Time | Full Time | Full Time | | Front-end engineer | ✓ | ✓ | ✓ | | Back-end engineer | ✓ | ✓ | ✓ | | Project Manager | Part Time | Full Time | Full Time | | 3rd Parties Integration | ✓ | ✓ | ✓ | | Payment Getaway Integrations | ✓ | ✓ | ✓ | | Technical Documents Preparation | ✓ | ✓ | ✓ | | Content Migration | on demand | on demand | on demand | | Wireflows | — | ✓ | ✓ | | Iterative development | ✓ | ✓ | ✓ | | Editorial Documentation | ✓ | ✓ | ✓ | | CMS | Wordpress | Wordpress | Wordpress | --- ## Locations (2) ### Poltava, Ukraine (Headquarters) - 1/27 Kotlyarevs'koho Street - Poltava 36000 - Ukraine - 21 - 30 employees - Phone: +380992471211 ### Bristol, England - 15-16 Brunswick Square - Bristol BS2 8NX - England - 1 employees - Phone: +380992471211 ## Connections - Vitaliy Kryvoruchko (EQUINOX DYNAMICS, LDA) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Yaryna Haraschenko (Gapsy Studio) ## Contact Web Help Agency [Send a message](https://clutch.co/profile/web-help-agency) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/wha-web-agency/) - [Facebook](https://www.facebook.com/webhelpagency/) - [X](https://twitter.com/kpdaleksandr/) - [Instagram](https://www.instagram.com/webhelpagency/)