At Web Help Agency, we are more than a WordPress development agency; we are the architects of your digital success. With a passion for design and a relentless commitment to excellence, we craft exceptional online experiences that leave a lasting impression.
Our Story
Established in 2015, Web Help Agency has been on a journey of innovation and growth. Our story is one of continuous evolution, where we've honed our skills, diversified our portfolio, and embraced the latest in web development trends. Over the years, we have had the privilege of developing over 500 websites for clients from 23 countries who have trusted us to bring their visions to life.
The Web Help Agency Difference
What sets us apart is our people. Our team of developers, with varying levels of expertise, is united by a common thread: a dedication to perfection. Our senior developers, boasting more than 6 years of experience, are masters of their craft, capable of seamlessly integrating 3D APIs into websites and creating tailor-made solutions for plugins and themes.
Our Mission
Our mission is to empower design and digital agencies by delivering exceptional WordPress development services. We understand that every project is unique, and our commitment to tailored solutions ensures that your project stands out in a crowded digital landscape.
Why Choose Web Help Agency
We invite you to explore our journey, meet our team, and discover the exceptional services we offer. Our awards and recognitions stand as a testament to our dedication, and our client success stories are a reflection of our commitment to your goals.
Choose Web Help Agency for a web development experience that combines expertise, innovation, and a client-centric approach. Join us in shaping the future of the digital world.
Min project size
$5,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Poltava, Ukraine
Year founded
Founded 2015
1 Locations
Poltava , Ukraine
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
5
/5
What Clients Have Said
Clients consistently praise Web Help Agency for their good value for cost, with projects typically involving 2-5 employees. Specific pricing details are not disclosed, but high satisfaction with communication and timely delivery suggests competitive pricing relative to market standards.
The team is known for offering innovative solutions and being proactive in suggesting improvements to enhance project outcomes. Clients appreciate their ability to address complex challenges with creative approaches.
Reliable Project Management
Web Help Agency is recognized for their strong project management skills, consistently delivering projects on time and managing workflows efficiently. Their use of various tools like Slack, Jira, and Asana supports effective collaboration.
Challenges with Testing and Quality Assurance
A few clients mentioned the need for better testing and quality assurance processes, noting that some projects required rework due to issues that were initially missed. However, Web Help Agency was responsive in addressing these concerns.
Excellent Communication and Responsiveness
Many clients commend Web Help Agency for their clear, timely communication and responsiveness. The team is noted for being available for virtual meetings, emails, and messaging apps, ensuring clients are informed and aligned throughout projects.
High-Quality Work with Attention to Detail
Clients appreciate the high quality of work delivered by Web Help Agency, noting their attention to detail and ability to produce results that exceed expectations. Their work often leads to improved site performance and user experiences.
Strong Customer Service and Support
Web Help Agency is often praised for their customer service, providing support even after project completion. Their willingness to address issues promptly and maintain open lines of communication is highly valued by clients.
A job ads platform has hired Web Help Agency for web and API development. The team's work includes REST API connection to send job posts to external systems and plug-ins.
Web Help Agency has done a great job delivering working products. Web Help Agency's team is responsive, professional, and swift. The team also adapts well to the project's needs and requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of a job ads platform
Describe what your company does in a single sentence.
Job ads
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
API connections
Plugin development
Server help
SOLUTION
How did you find Web Help Agency?
Upwork
Why did you select Web Help Agency over others?
High ratings
Pricing fit our budget
Good value for cost
Social & responsive
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Started out by helping us to build a REST api connection to one of our external collaborators to send job posts to their system. Then the work continued with another API connection and a plugin for a personality test
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I know programming so i could see that they have done a good job and everything worked fine on delivery.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive and they deliver fast.
They are very professional.
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Fast & quality delivery. They are super responsive and had no problems to add stuff to the scope along the way.
Are there any areas for improvement or something Web Help Agency could have done differently?
No I am very happy with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Branding for Headhunting Firm
BrandingWeb Development
Less than $10,000
July - Sep. 2022
4.0
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
4.5
"They were very creative and helped me crystallize what I wanted."
Sep 8, 2022
Founder, Sang Zarrin Ltd
Abdul Yoki
Verified
Other industries
London, England
1-10 Employees
Online Review
Verified
A headhunting firm hired Web Help Agency to establish their brand identity, including their logos and colors. They also developed a desktop- and mobile-friendly website suited to their business and clients.
Web Help Agency's creative team developed a brand identity and website that pleased the client. The firm appreciated how the vendor listened to their needs and welcomed their feedback to deliver exactly what they wanted. They also lauded the vendor's open communication.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I run a headhunting firm, specialising in executive search into Private Banking
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
The goal was to create a brand and website that was high end and matched our clients and contacts better.
SOLUTION
How did you select this vendor and what were the deciding factors?
Used Upwork to select the partner, they stod out from the rest with their approach.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had to create and new brand logo and colours, then we created a website for web and mobile.
How many people from the vendor's team worked with you, and what were their positions?
2
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They listened and took feedback well, helped me create a website I am very happy with!
Describe their project management style, including communication tools and timeliness.
Very open and took the time.
What did you find most impressive or unique about this company?
They were very creative and helped me crystallize what I wanted.
Are there any areas for improvement or something they could have done differently?
Not really.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.5
NPS
WordPress Website Development for Consulting Business
Web Development
Less than $10,000
May - June 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They communicated very quickly and efficiently."
Jun 7, 2022
CEO, Consulting Business
Anonymous
Verified
Business services
Bulgaria
1-10 Employees
Online Review
Verified
Web Help Agency helped a consulting business set up their website from scratch. They used WordPress as the platform. The site content was provided by the client.
Web Help Agency delivered exactly what was needed. They established a seamless workflow by communicating clearly and consistently — in fact, the assigned project manager made sure both sides were always in sync. Overall, the client had nothing but positive comments about the team's efforts.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Founder and CEO at Maverict Consulting, helping SaaS start-ups with better CSM tools and strategies
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
We started from scratch, i only had the content for my website ready
SOLUTION
How did you select this vendor and what were the deciding factors?
On Upwork
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Wordpress website
How many people from the vendor's team worked with you, and what were their positions?
3
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Totally met my expectations
Describe their project management style, including communication tools and timeliness.
They communicated very quickly and efficiently. The project manager was amazing from start to finish!
What did you find most impressive or unique about this company?
Understands quickly business needs and very good at communicating with client
Are there any areas for improvement or something they could have done differently?
nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WordPress Web Update for Real Estate Brokerage
Custom Software DevelopmentWeb DesignWeb Development
Less than $10,000
May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I chose them due to their high ratings and quick turnaround time."
Jun 1, 2022
Business System Manager, RLAH Real Estate
Anonymous
Verified
Real estate
Washington, District of Columbia
11-50 Employees
Online Review
Verified
A real estate brokerage hired Web Help Agency to update their WordPress website and modify its plug-in. They cloned the testing site, changed the parameters for an export plug-in, and fixed label names.
Web Help Agency delivered great work in a fast turnaround time. They ensured convenient and effective communication by using Upwork to talk with the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I work as the Business System Manager at a real estate brokerage
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
We needed help updating our WordPress website and make custom changes to a plugin.
SOLUTION
How did you select this vendor and what were the deciding factors?
I chose them due to their high ratings and quick turnaround time.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They went in and created a cloned testing site and changed the parameters for an export plugin, fixed label names, and made a matching system work correctly.
How many people from the vendor's team worked with you, and what were their positions?
3 People:
1 developer
2 admins
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Great work in a fast turnaround time
Describe their project management style, including communication tools and timeliness.
Used Upwork to communicate with them
What did you find most impressive or unique about this company?
Fast turnaround time
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Staff Augmentation for Web Consulting Firm
IT Staff Augmentation
$10,000 to $49,999
Mar. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"This company really cares about our project and works hard to ensure a successful outcome for both sides."
Feb 18, 2022
Owner, Web Consulting Firm
Anonymous
Advertising & marketing
New York City, New York
11-50 Employees
Online Review
Web Help Agency provides staff augmentation services for a web consulting firm. They've provided several programmers to help the company complete over 50 web development and design projects.
Since Web Help Agency came on board, the client has successfully completed more than 50 projects on time. The team shows tremendous dedication to the client's project and business. They also establish a smooth workflow through their strong communication and project management skills.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner of a web consulting firm and we manage over 50 projects at a time in web development and design.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
We hired Web Help Agency to support our ongoing programmer needs for our rapidly growing client base.
SOLUTION
How did you select this vendor and what were the deciding factors?
Web Help Agency communicated well, provided a reasonable cost, and works with us for ongoing betterment.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of work for 50+ projects is impossible to list in a short review, but ultimately they help with everything from setting up hosting environments to customization of themes and templates, working with our management and design teams, creating custom solutions, clearing hacked sites and hardening security, etc.
How many people from the vendor's team worked with you, and what were their positions?
3 programmers from Web Help Agency work with us on our dev team.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have successfully launched 50+ projects since Web Help Agency started with us.
Describe their project management style, including communication tools and timeliness.
Web Help Agency always communicates well and handles their internal management as well as shared management with our teams responsibly.
What did you find most impressive or unique about this company?
Unlike other outsourced development firms, this company really cares about our project and works hard to ensure a successful outcome for both sides.
Are there any areas for improvement or something they could have done differently?
If only they had more developers working on alternate time zones, however, the benefit (and one of the reasons we hired them) is that we now pretty much have 24 hours coverage on our servers.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Hearing Solutions Provider
Web Development
Less than $10,000
Dec. 2021 - Feb. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their solution-oriented approach."
Feb 9, 2022
Digital Marketing Manager, Medton Hearing Solutions
Tomer Peretz
Other industries
Ramat Gan, Israel
51-200 Employees
Online Review
Web Help Agency developed a WordPress-based hearing test site for a hearing solutions provider.
Web Help Agency successfully delivered the site, which matched the client's expectations. The solution-oriented team's effective communication throughout the engagement stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We're providing hearing solution
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
We needed to create a quiz that will provide hearing test
SOLUTION
How did you select this vendor and what were the deciding factors?
We're working with WordPress and needed a suitable solution.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I don't sure what they did but they did it good.
How many people from the vendor's team worked with you, and what were their positions?
3
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Not yet
Describe their project management style, including communication tools and timeliness.
Quick and good communication
What did you find most impressive or unique about this company?
I was impressed with their solution-oriented approach.
Are there any areas for improvement or something they could have done differently?
Don't think so
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Management Coaching Company
A professional coaching company hired Web Help Agency to build a WordPress site with graphics and a page dedicated to their podcast services. The team initially designed the theme before building the site.
The final site exceeded the client's expectations, thanks to Web Help Agency's hard work. The team led a seamless workflow by establishing transparent communication and responding quickly to questions and concerns. Their flexibility and tendency to go above and beyond made the team stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Leadership and Organizational Development Coach and occasionally oversee web development and communication projects for non-profits.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
I hired the Web Help Development Agency to build a website for a faith-based non-profit. We needed 5 pages, graphics, and a page for audio/podcast services.
SOLUTION
How did you select this vendor and what were the deciding factors?
The previous person/agency I had was charging me for work that wasn't being done. I was tentative about hiring someone else after being burned, but Web Help Agency was amazing to work with.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Web Help Agency delivered above and beyond the scope of the project. We started with developing out the theme. I added a few pages and then kept adding smaller tweaks to the project. Later, I added fixing a problem that I created when changing the web domain,.
How many people from the vendor's team worked with you, and what were their positions?
I worked with at least 3 of the team. All of the team members helped with developing a WordPress site, including plugins, pages, etc...
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The Website had to be approved by the organization's primary leader as well as the board. It met and exceeded their expectations.
Describe their project management style, including communication tools and timeliness.
Web Help Agency's responsiveness was great! We communicated primarily through a messaging app/email. The project started with a zoom call to decide on the scope of work and then proceeded from there.
What did you find most impressive or unique about this company?
Working with 3 people from the team was a lot more seamless than what I expected. It went really well, and all the communication seemed to pass from one person to another without problems.
Are there any areas for improvement or something they could have done differently?
I don't have any suggestions for the company. I did learn a lot about how to communicate. It's very important for clients to be very clear about all of the steps as well as the goal of the site.
RATINGS
5.0
"Thanks Web Help Agency!!!!"
Quality
5.0
Service & Deliverables
"They were great to work with, flexible, and patient with me!"
Schedule
5.0
On time / deadlines
"My schedule sometimes led to delays, but they worked with me."
Cost
4.5
Value / within estimates
"I may have been able to find someone for a little less, but I feel like I got more than my monies worth. Their professionalism was worth a lot."
Willing to Refer
5.0
NPS
"I already have.
Web Dev for Web Design Company
Web Development
Less than $10,000
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have been quick to reply. The delivery time has always been on the agreed date."
Apr 8, 2021
Manager, Evue Digital Solutions Oü
Mico Bergmann
Business services
Tallinn, Estonia
1-10 Employees
Online Review
Web Help Agency develops websites for a web design company. Their team consists of a developer.
Thanks to Web Help Agency's efforts, the deliverables have been working well. Their team has been flexible and responsive to changes and adjustments to the project, and the client is delighted with the outcomes.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a web design company based in Estonia.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency, and what were your goals?
We need help developing out websites.
SOLUTION
How did you select Web Help Agency and what were the deciding factors?
I found them on upwork.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We have been working with several website project some have been from complete projects and some have been partial areas of websites.
How many people from the vendor's team worked with you, and what were their positions?
One developer has been working with us
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Deliverables have been very good. The things that have not been as expected have been adjusted immediately.
Describe their project management style, including communication tools and timelines.
We use slack and timelines have been on point.
What did you find most impressive or unique about this company?
fast reply and delively time has always been on the agreed date.
Are there any areas for improvement or something they could have done differently?
Not really. I am very happy with the service
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WordPress Dev for Digital Content Agency
Web Development
Less than $10,000
June - July 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project was delivered earlier then we expected."
Jul 5, 2019
COO, Digital Artisans
Alin Ceuca
Verified
Other industries
Cluj-Napoca, Romania
1-10 Employees
Online Review
Verified
Web Help Agency built a WordPress site for a digital content agency. The team added new functionalities to the website and implemented an integration with an external API.
Web Help Agency facilitated a seamless design and development process and completed the site within an expedited timeline. Their superior project management set them apart from other providers. Customers can expect a responsive and efficient partner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We bring business in digital world. We help companies to come in the digital with content productions, photos, videos, social media, marketing.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency?
Web Help is our web development partner, we worked last 2 years with them on many projects and they did amazing job on each one.
What were your goals for this project?
On this project we had to add new functionalities. Connection betwen website and client Software by API.
SOLUTION
How did you select this vendor?
We searched a lot , we tried so many companies and they seems to be our sollution.
Describe the project and the services they provided in detail.
They thinked a sollution to a easier sollution for users to register to a software by API.
What was the team composition?
on every project we had from them a project manager that is available anytime for us and his doing amazing job, and for this project we had 1 developer.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The project was delivered earlier then we expected. The testing period was very short , everything goes smooth.
How was project management arranged and how effective was it?
Project management is one of the top key from them
What did you find most impressive about this company?
They are so responsive and because of that they respect any tight deadline.
Are there any areas for improvement?
After 2 years of working with them i did not have any complain or something to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Advertising Agency
Web Design
Less than $10,000
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re extremely precise and consistent in meeting deadlines."
Apr 29, 2019
Creative Director, Stratta & Associates
Valentina Faussone
Verified
Advertising & marketing
Turin, Italy
1-10 Employees
Online Review
Verified
Web Help Agency is developing a Wordpress website that will be available in four languages. The site will include product listings in each language.
The website has received positive feedback from multiple stakeholders. Web Help Agency is organized and efficient, frequently delivering work within set timelines. Customers can expect cost-effective solutions, innovative ideas, and a proactive approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the creative director at Stratta & Associates, a 20-year-old Italian advertising and communication agency. We specialize in industrial and technological products.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency?
We hired Web Help Agency to build a website for one of our clients. The site needed to display a full listing of products and be available in four different languages.
What were your goals for this project?
We wanted to meet our client’s needs and show that our quality is better than that of our competitors.
SOLUTION
How did you select this vendor?
I started working with Alexander (Founder, Web Help Agency) several years ago, and we’ve collaborated on a variety of different projects. I chose him for this engagement because I appreciate his methods and style of work.
Describe the project in detail.
They developed a Wordpress site for our client.
What was the team composition?
I communicated primarily with Alexander.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
At this stage, the client is very satisfied. We plan to launch the website in June.
How effective was the workflow between your team and theirs?
They’re extremely precise and consistent in meeting deadlines. They also schedule their work wisely, leaving room to accommodate changes.
What did you find most impressive about this company?
Alexander and his agency work with the same style and values as me. Rather than just listening to our requests, they actively give advice on how we can achieve the best results. They also provide optimal solutions in terms of reducing costs and maximizing revenue.
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