VirtualSpirit is a Malaysia-based software development and AI solutions company specializing in custom web, mobile, SaaS, and operational systems for growing businesses and enterprises.
Since 2014, we have helped startups, SMEs, and established companies transform ideas into scalable digital products through modern engineering, business-focused strategy, and rapid development execution.
We focus on building scalable and maintainable systems that improve operational efficiency, automate workflows, and support long-term business growth. Our team has experience across industries including healthcare, e-commerce, fintech, property & facility management, green technology, retail, logistics, travel, and service operations.
Beyond development, we work closely with clients as long-term technology partners — helping them validate ideas, optimize processes, reduce operational bottlenecks, and accelerate digital transformation initiatives.
Clients choose VirtualSpirit for our strong technical expertise, fast execution, transparent communication, and practical understanding of real business operations.
Virtualspirit offers competitive pricing, with project costs ranging from $25,000 to $50,000. Clients appreciate their value for cost, quick responses, and quality deliverables, though some suggest improvements in project management and communication.
While communication with Virtualspirit is mostly effective, there are occasional issues. Clients value direct access to team members, but suggest more frequent updates and clearer project management.
Dedication to Client Success
The team at Virtualspirit is dedicated to finding solutions and ensuring client satisfaction. Their commitment to problem-solving and task completion is praised.
Client Satisfaction with End Products
Clients express satisfaction with the end products delivered by Virtualspirit, noting that platforms meet requirements and receive positive feedback from end users.
Responsive and Collaborative
Virtualspirit is noted for being responsive to client needs and collaborating effectively. Their willingness to address issues quickly and work closely with clients is a recurring positive theme.
Strong Technical Expertise
Clients appreciate Virtualspirit's technical skills, especially in web and mobile app development. Their ability to deliver robust, well-functioning platforms is frequently highlighted as a key strength.
Competitive Pricing
Virtualspirit offers competitive pricing for their services. Clients feel they receive good value for the cost, which is a factor in choosing them over competitors.
Mobile App Dev for Clinicians Communication Platform
Featured Review
Mobile App Development
Confidential
Mar. - Oct. 2020
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"The team was always easy to reach, accommodating, and committed to solving whatever request we have."
Dec 3, 2020
Director, Clinicians Communication Platform
Anonymous
Verified
Other industries
Singapore
1-10 Employees
Online Review
Verified
Virtualspirit worked on the mobile app development of a clinicians communication platform. They provided the design, wireframing, testing. They also handled the launch of the product on iOS and Android.
Virtualspirit's product was received well by end users, earning consistent 5-star ratings. The workflow was good, and the team was accommodating. What stood out is their dedication to finding solutions for the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
WhatsDoc is the first of its kind mobile app with a 2-in-1 function where clinicians can use it for telehealth, and instant chat between colleagues, just like WhatsApp. I'm the director.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Virtualspirit?
Mobile App Development
What were your goals for this project?
To work with VS on our release of MVP
SOLUTION
How did you select Virtualspirit?
After speaking to a few companies in Malaysia, Singapore, India, Indonesia, we decided to proceed with VS as we felt the team has what it takes to reach our goal, and Nic from VS is very helpful, patient, and knowledgable.
Describe the project in detail.
Started with design and wireframing, development, testing, and launch to both IOS and Android. Core features are chat communication, and video communication. VS is still providing support over the next 6 months.
What was the team composition?
There was Nic project manager, Hasan backend, Visca frontend, Rahmat and Fajar for Mobile.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We have great feedback from users, consistent 5 stars rating.
How effective was the workflow between your team and theirs?
It was good. We arranged for 3x meeting a week consistently. We used Flock, MarvelApp, Trello.
What did you find most impressive about this company?
The people. The team was always easy to reach, accommodating, and committed to solving whatever request we have.
Are there any areas for improvement?
More planning towards product requirement, and QA to help with testing prior to release.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Progressive Web App Dev for Skincare Company
API DevelopmentApplication TestingWeb Development
$10,000 to $49,999
Oct. 2023 - June 2024
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"They handled work quickly with few questions."
Oct 3, 2024
IT Manager, Ko Skin Specialist
Anthony Ng
Verified
Medical
Klang, Malaysia
1,001-5,000 Employees
Online Review
Verified
A skincare company hired Virtualspirit to build a progressive web app for patient appointments. The team’s tasks included project planning, design mock-ups, front- and backend development, and deployment.
Virtualspirit delivered work on time. The team was responsive to queries and quickly implemented rectifications. Moreover, their resources were great at handling tasks with few questions. Overall, the engagement was successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of Ko Skin Specialist
Describe what your company does in a single sentence.
Malaysia's leading skin specialist, medical aesthetic, laser, and cosmetic surgery provider in the country & region.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtualspirit to accomplish?
To setup a progressive web application platform to accept patient appointments as well as to receive payments for products and services.
SOLUTION
How did you find Virtualspirit?
Online Search
Clutch Site
Why did you select Virtualspirit over others?
Pricing fit our budget
Great culture fit
Good value for cost
Proposal was well received by management
How many teammates from Virtualspirit were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The broad scoope of the project is to develop a progresive web application to accept patient appointments to our clinic as well as a simple web shop to sell services and products.
Project Planning & PRD Workshop & Design Mockup
Frontend Development
Backend Development
UAT & Deployment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Time line of work completion as well as functionality of each parcel of work.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliverables were completed and delivered in an acceptable time frame. Responses from queries and rectifications were timely.
What was your primary form of communication with Virtualspirit?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They handled work quickly with few questions.
Are there any areas for improvement or something Virtualspirit could have done differently?
At the start there was a lack of a project manager, which cause work to be slow. Probably best to have an assigned project manager at the get go to reduce crunch on the project.
RATINGS
5.0
"Great overall experience."
Quality
4.5
Service & Deliverables
"Most deliverables were completed flawlessly.."
Schedule
5.0
On time / deadlines
"Deliverables were completed on time."
Cost
4.5
Value / within estimates
"They were not the cheapest but far from the costliest proposal."
Willing to Refer
4.5
NPS
"Pricing was good but they were not the cheapest depends on your company's budget.
Product Dev for Ed-Tech Startup
Custom Software Development
$10,000 to $49,999
Dec. 2019 - July 2020
4.5
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"The design and development team was generally very good."
Jul 10, 2020
Founder, EdTech Company
Manu Menon
Verified
Education
Kuala Lumpur, Malaysia
1-10 Employees
Online Review
Verified
Virtualspirit built the flagship product of an ed-tech platform that equips students with critical thinking and creativity. The team developed mockups before executing both the front- and backend of the PWA.
Virtualspirit successfully deployed the solution, establishing the foundation of the client's company. They've secured ongoing maintenance with the client and have been prompt in addressing emerging issues. While their project management was an initial issue, they've grown and become more efficient.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We're an EdTech company building an online platform to equip students with non-academic skills like critical thinking and creativity in order to adapt and succeed in the ever-changing future. I'm the founder and CEO of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Virtualspirit?
We had a clear idea of the type of platform we wanted to build. However, we didn't have a team to build the PWA platform. As such after speaking to a few different teams, we decided to hire Virtualspirit.
What were your goals for this project?
This platform was our flagship product. We needed it to be built well so that we could build on top of this robust core product and introduce new features in the future. We have since launched the Beta version of the platform and have seen a very good sign up rate. The feedback has also been generally positive.
SOLUTION
How did you select this vendor?
We spoke to 5 different companies before selecting Virtualspirit. We went through all of their creds decks and past projects to get a feel of their capability to deliver the platform to spec.
We finally decided to go with Virtualspirit because of the following factors:
Although they weren't the cheapest, they priced their offering competitively
Our contact person, Nicholas, showed a lot of eagerness and was the most responsive when compared to the PIC's from the other companies.
They had also worked on another Learning Management System in the past, so they understood what we were looking for. As we're a startup, the decision was made by my co-founder at the time and me.
Describe the project and the services they provided in detail.
They designed, developed, configured, and launched both our front-end and back-end systems. The project was paced out and the first step is understanding our requirements and developing the design mocks and wireframes.
Once we provided our feedback, they refined the designs and finalised it before moving on to the development phase. Once development and UAT were completed, they help set up our server environment in AWS.
What was the team composition?
The project manager had a team of about 5 or 6 people. The teams were divided between designers (2), front-end (1/2), and back-end (2) persons. They were involved at different stages of the design and development process.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Our whole startup's existence depended on the launching of this platform. After a couple of minor delays, we launched the platform in June. I received validation from a 3rd party developer that the platform that Virtualspirit built was done very well. This gave me great comfort.
Since launch, they had also been very responsive in solving user journey issues that cropped up when we launched our beta platform.
One example was that they were very quick to modify the sign-up process which we hadn't thought through based on feedback from our users. This helped users complete the sign-up journey much more seamlessly. We have signed them on to maintain our platform for the next 12 months.
How was project management arranged and how effective was it?
Project management was one area that could have been improved. We had some initial issues in getting updated on the progress. However, after meeting them and discussing the matter in person, we were able to resolve the issues.
The PM was more responsive after the said meeting. We used Flock for all our communications and Trello to track the development as well as manage bug reporting and the UAT. When we had to jump on a call, we used Google Hangouts or Zoom to good effect.
What did you find most impressive about this company?
We had direct access to the developers and designers via Flock which helped ensure nothing was lost in translation. The other very impressive part about Virtualspirit was how fast they fixed most issues especially after we launched the beta version.
Are there any areas for improvement?
The main area that could be improved is on the project management side of the business. The design and development team was generally very good. We had some communication issues with one of the backend developers. But this matter was sorted out with the help of the other team members.
RATINGS
4.5
"If they improve the project management side of things, I'd give them a 5/5"
Quality
4.0
Service & Deliverables
"Very good execution. Designs were pleasing and the front-end team was very responsive. Comm skills of the back-end developer can be improved."
Schedule
4.0
On time / deadlines
"We missed our initial target launch date but it wasn't solely their fault. There were some delays on our content population side."
Cost
5.0
Value / within estimates
"Very cost-effective and they weren't too calculative when it came to minor changes to scope."
Willing to Refer
5.0
NPS
"Yes. I'd refer them.
App Development for Application Publishing Company
Mobile App Development
$10,000 to $49,999
Jan. - July 2020
4.0
Quality
4.0
Schedule
3.0
Cost
4.5
Willing to Refer
4.0
"They are fast and responsive, providing excellent value to our company."
Jun 18, 2020
Co-Founder, Application Publishing Company
Anonymous
Verified
Other industries
Petaling Jaya, Malaysia
1-10 Employees
Online Review
Verified
Virtualspirit developed a mobile app for an application publishing company. Working in React Native, the team built both an iOS and Android version of the platform and provided UI/UX designs.
While the development is ongoing, the engagement thus far has met the expectations and requirements of the internal team. Virtualspirit provides frequent updates and shares their progress with the client. The team provides high-quality results in a collaborative manner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CTO of a startup focusing on actionable apps for users to achieve set goals in their daily lives.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Virtualspirit?
Mobile app and backend development for iOS and Android
What were your goals for this project?
Create a streamlined app with a lot of functionality while also being user friendly
SOLUTION
How did you select this vendor?
Based on clutch.co and other online reviews
Describe the project in detail.
We provided concept storyboards and ideas, vendor came back with wire frames and sample flows. Developing in React Native meant design and coding could proceed almost simultaneously once UI and UX were agreed upon.
What was the team composition?
2 designers, one app developer, one backend developer handling Ruby and Nginx etc. One project manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
App still in development, awaiting final build and app store release.
How effective was the workflow between your team and theirs?
Frequent updates on Flock. Shared issues board and tracking using Trello. Video calls during initial project phases to clarify concepts and designs.
What did you find most impressive about this company?
They are fast and responsive, providing excellent value to our company.
Are there any areas for improvement?
Better project management to keep track of build issues and fixes
RATINGS
4.0
Quality
4.0
Service & Deliverables
"Good clean designs, fast and responsive app"
Schedule
3.0
On time / deadlines
"Need to match your own team's project management style with theirs"
Cost
4.5
Value / within estimates
"Excellent value"
Willing to Refer
4.0
NPS
Mobile App Dev for Electric Vehicle Charging Stations
Mobile App Development
$10,000 to $49,999
Oct. 2017 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"Virtualspirit has a team of young, talented designers and developers."
Sep 11, 2019
Director, Electric Vehicle Charging Station Distributor
Anonymous
Verified
Automotive
Kuala Selangor, Malaysia
1-10 Employees
Phone Interview
Verified
Virtualspirit manages full-stack development of an iOS and Android electric vehicle (EV) charging station app. Using React Native, they build location, charging information, and initialization features.
Virtualspirit created a stable and durable first version of the app, resolving initial platform challenges to satisfy expectations. The team is accessible, which has fostered effective collaboration. Going above and beyond, they remain a supportive partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a director of an EV infrastructure service provider in Malaysia.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtualspirit?
We needed a partner to build an app integrated with our EV charging stations.
SOLUTION
What was the scope of their involvement?
Virtualspirit is developing our iOS and Android app to locate EV charging stations. We provided an initial flowchart as well as requirements for the product to guide their work. They built features using React Native, which enabled the app to show the location of charging stations and their availability in Malaysia and Singapore. For example, users can see whether or not chargers are occupied. Their team also integrated capabilities to show charging rates and support initialization with a QR code into the product. Virtualspirit delivered the first phase of the app and continues to work on the platform.
What is the team composition?
We work with three different teammates: a designer, a coder, and a person who maintains the app.
How did you come to work with Virtualspirit?
Initially, we looked into a few different app developers but there aren’t many firms in our market that are able to customize or build this type of app. A colleague highly recommended Virtualspirit, stating that their team could develop the platform. We decided to give it a try.
How much have you invested with them?
So far, we’ve spent between $25,000–$50,000 on this project.
What is the status of this engagement?
We started this project in October 2017, and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Initially, the app wasn’t stable; there were some bugs and lagging. Virtualspirit rebuilt the platform to be secure and more robust. We’re quite happy with their efforts. There’s still a slight delay with the platform but it’s most important to have technical support, the bugs rectified, and our complaints resolved.
How did Virtualspirit perform from a project management standpoint?
They've been in close communication with my technical team. We have a weekly meeting when our teams discuss platform updates. We’re satisfied with Virtualspirit’s project management.
What did you find most impressive about them?
Virtualspirit has a team of young, talented designers and developers. They’re willing to work on weekends to help complete tasks.
Are there any areas they could improve?
When Virtualspirit would send us updates, they would sometimes forget to name the version, which would confuse us. After we mentioned the issue, their team followed instructions and have since recorded product updates.
Do you have any advice for potential customers?
Discuss platform requirements and the expected timeline for delivery otherwise they might not succeed. If they’re not familiar with the hardware, it’s useful to have a flowchart for guidance.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Ruby on Rails Dev for Nonprofit Healthcare Platform
Web Development
$10,000 to $49,999
Oct. 2017 - Ongoing
4.0
Quality
4.0
Schedule
3.5
Cost
4.5
Willing to Refer
5.0
“For the quality of the software they provided, their price is very reasonable.”
Virtualspirit used Ruby on Rails to create a customized platform that would help manage schedules for a nonprofit that offers at-home medical services. Additionally, volunteers can easily submit reports.
Internal stakeholders and volunteers are really pleased with the new app, and UX/UI is superb. After testing, Virtualspirit was able to make changes to the platform quickly so it was released on time. By researching new technologies, their team showed integrity and delivered a great product.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am a consultant for a healthcare nonprofit that provides community medical care.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtualspirit?
The nonprofit has a team of medical specialists that make home visits to provide medical assessment, consultation, wound dressing, or dietary advice. However, they were scheduling volunteers and appointments manually. We wanted to streamline this process by building a customized application.
SOLUTION
What was the scope of their involvement?
They used Ruby on Rails to develop an application that’s hosted in a private cloud. After consulting with other organizations with similar software, they customized our program and built most of it from scratch. The new platform has scheduling features and allows medical professionals to create case reports.
What is the team composition?
I worked directly with Nick (Founder & IT Consultant, Virtualspirit), a designer, and a developer. However, I know that they had a team of developers that I didn’t meet.
How did you come to work with Virtualspirit?
Unlike some large teams, the founder of Virtualspirit has a heart and wants to give back to society. He volunteered his time to design the product and make sure it met all of our requirements. Then he called several of his connections with medical-related software experience.
How much have you invested with them?
We’ve spent about $25,000 with them.
What is the status of this engagement?
We started working together in October 2017, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Internal stakeholders are quite pleased with the results—the UX/UI is rather advanced. The product has met all of our requirements, and users really like it. Volunteers are particularly fond of how simple it is to log their case reports. During the user acceptance test (UAT), we found several issues, but Virtualspirit was able to iron them out quickly, and we were able to launch the product on time.
How did Virtualspirit perform from a project management standpoint?
Their technical skills are definitely their strength. They understood our business requirements and always responded quickly to our requests. However, I facilitated most of the communication and managed the timeline. I would initiate task actions, but then Nick would act accordingly to make sure that everything was done on time.
During this project, we were also working with about four other teams on various aspects of development, and Virtualspirit cooperated well with those alliances.
What did you find most impressive about them?
They’re very flexible, and they’re starting to explore new technologies. They began a lot of research to meet our requirements and really made things happen. For the quality of the software they provided, their price is very reasonable.
Are there any areas they could improve?
They could strengthen their project management skills by communicating more and providing periodic updates for their customers. I also think they were managing a lot of projects concurrently, so they may need to scale up if they want to respond to requests in a timely manner.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Data Analytics Solutions Company
Web Development
Less than $10,000
Aug. - Nov. 2025
1.0
Quality
2.0
Schedule
0.5
Cost
3.0
Willing to Refer
1.0
"Their responsiveness was terrible."
Nov 10, 2025
Data Manager, flexico
Anonymous
Information technology
Kuala Lumpur, Malaysia
51-200 Employees
Online Review
Virtualspirit provided web development services for a data analytics solutions company. The team also worked on the frontend of an analytics app.
Virtualspirit delivered a website that met the client's requirements. However, the team was unresponsive and left many requests and queries unattended. As a result, the client considered Virtualspirit's behavior as unprofessional and detrimental to the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the data manager of flexico
Describe what your company does in a single sentence.
data analytics solution
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtualspirit to accomplish?
website development
analytics app (front end)
SOLUTION
How did you find Virtualspirit?
Online Search
Clutch Site
Other
Why did you select Virtualspirit over others?
Pricing fit our budget
How many teammates from Virtualspirit were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Simple website development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
website that meets client's requirements, in terms of interface, user experience, etc.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
No. Their responsiveness was terrible. Many requests and queries were left unattended.
What was your primary form of communication with Virtualspirit?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Low cost.
Are there any areas for improvement or something Virtualspirit could have done differently?
Please be responsive to keep things moving. Leaving questions unattended can negatively impact the entire project timeline and are considered unacceptable and unprofessional.
RATINGS
1.0
Quality
2.0
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
1.0
NPS
Showing 1-7 of
7 Reviews
REACT NATIVE ENGINEER RETAINER (MONTHLY)
Dedicated React Native engineering support for startups and businesses that need continuous mobile app development, feature enhancements, bug fixing, and technical maintenance.
Flexible monthly retainer with direct collaboration, faster iteration cycles, and scalable development support based on your project needs.
Small
1 Engineer for app fixes & improvements
$3,000
/month
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens: Unlimited
Upload to App Store
Medium
2 Engineers + PM for faster delivery
$6,000
/month
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens: Unlimited
Upload to App Store
Large
3 Engineers + QA + PM for scaling apps
$9,000
/month
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens: Unlimited
Upload to App Store
Features
Small
$3,000
/mo
Medium
$6,000
/mo
Large
$9,000
/mo
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens
Unlimited
Unlimited
Unlimited
Upload to App Store
Testing
–
–
Include Source Code
Small
$3,000
/mo
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens
Unlimited
Upload to App Store
Testing
–
Include Source Code
Medium
$6,000
/mo
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens
Unlimited
Upload to App Store
Testing
–
Include Source Code
Large
$9,000
/mo
Cross-Platform App
Native App
Payment Gateway integration
Number of Screens
Unlimited
Upload to App Store
Testing
Include Source Code
Our Story
We are a multidisciplinary team building web, mobile and AI products that digitalize businesses. Our mission is to deliver secure, scalable platforms from discovery to launch using Ruby on Rails, React/React Native and pragmatic AI integration. We value rigorous QA, maintainable architecture, and measurable growth. We’ve delivered bespoke systems, mobile apps, AI testing and cloud cost tooling across startups and enterprises in e‑commerce, finance, healthcare, real estate and more.
Meet the Team
Nicholas Ng Hui SuiCEO
Founder and CEO of VirtualSpirit, specializing in mobile app development, SaaS platforms, AI integration, and scalable digital solutions. Experienced in leading cross-functional engineering teams and delivering custom software for startups, enterpris
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