Uplers

BACKGROUND

Please describe your company and your position there.

Head of E-commerce at Misfits Gaming Group (eSports org).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

Revamp of one of our shops. From visual to back-end changes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Upplers have already refurbihsed one of our shops and we were satisfied with results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Shopify store revamp:

• home page
• product listings
• collections
• header & footer
• backend work

How many people from the vendor's team worked with you, and what were their positions?

We had communication with one person which was Project Coordinator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Shop looks exactly as we wanted it to look like. Everything was done in accordance with our requests.

Describe their project management style, including communication tools and timeliness.

Very responsive and adaptable. Their timeframe was also extremely satisfactory.

What did you find most impressive or unique about this company?

Communication.

Are there any areas for improvement or something they could have done differently?

Nothing that I can think of.

BACKGROUND

Please describe your company and your position there.

I am Marketing Manager, who is responsible for building the landing pages and marketing assets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

Developing landing pages templates on Hubspot

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Uplers for its reactivity, affordable prices and its range of skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We work with Uplers on developing new landing pages templates.

How many people from the vendor's team worked with you, and what were their positions?

There are two of us working with Uplers. One colleague in charge of innovation and me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very pleased with the responsiveness and quality of the content offered.

Describe their project management style, including communication tools and timeliness.

I enjoy following the project on BootCamp

What did you find most impressive or unique about this company?

I am impressed with their responsiveness.

Are there any areas for improvement or something they could have done differently?

At the moment, I don't see any improvements to be made. These are our first projects together.

BACKGROUND

Please describe your company and your position there.

Owner of a small consultancy that needs additional expertise when I get more client work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

SEO and increase in traffic

SOLUTION

How did you select this vendor and what were the deciding factors?

I met with a rep from the company and then went on a trial run to test their capabilities.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We designed a few campaigns together and I worked directly with Dushyant who was incredible.

How many people from the vendor's team worked with you, and what were their positions?

Dushyant and Dharti. Both very good in terms of trust and positive attitude.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most of my clients are on NDA but they worked tirelessly to do as much as possible in the ever changing landscape of SEO.

Describe their project management style, including communication tools and timeliness.

We worked very closely together and Dushyant was always available when asked. He never complained and always made sure there was time to discuss in depth.

What did you find most impressive or unique about this company?

We were impressed by how they interacted with us. They didn't just treat us as a transaction.

Are there any areas for improvement or something they could have done differently?

SEO is difficult, its like trying to guess a puzzle that has a missing piece. Not much they could improve without having Google's secret recipe.

BACKGROUND

Please describe your company and your position there.

Business and marketing videos. Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

PPC and the goal was to grow our business.

SOLUTION

How did you select Uplers and what were the deciding factors?

Online reviews and their portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

PPC Campaign and high conversions.

How many people from the vendor's team worked with you, and what were their positions?

2-3, Neethu is the stand out. Highly reccomended.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A large amount of new leads which converted to sales.

Describe their project management style, including communication tools and timelines.

Very clear, hands on and successful.

What did you find most impressive or unique about this company?

Uplers is very hands-on with its PPC approach.

Are there any areas for improvement or something they could have done differently?

NA.

BACKGROUND

Please describe your company and your position there.

Marketing Services Agency - Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers?

Google ads service

What were your goals for this project?

Account management and growth

SOLUTION

How did you select Uplers?

Review process

Describe the scope of their work in detail.

Google ads management

What was the team composition?

I work closely with the team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent service and account growth has been achieved.

How effective was the workflow between your team and theirs?

Easy to work with and very professional

What did you find most impressive about this company?

They are easy to work with, punctual, and very professional.

Are there any areas for improvement?

none

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

Search / PPC

SOLUTION

How did you select Uplers and what were the deciding factors?

They approached me.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Search and PPC

How many people from the vendor's team worked with you, and what were their positions?

Many different people at many different levels, their expertise and account management skills were all very different, which created problems along the way.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Generally results were on target.

Describe their project management style, including communication tools and timelines.

Very varied depending on the team member, a monthly report was always produced, but half way through the project the report structure and content changed.

What did you find most impressive or unique about this company?

They did an ok job, but performance was very dependent on the individual managing the account. Their team members changed very frequently.

Are there any areas for improvement or something they could have done differently?

See all of the above.

BACKGROUND

Please describe your company and your position there.

Acima is a lease-to-own service that provides purchase options at the point-of-sale. I am the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

We use Uplers for email, web dev, and SEO occasionally. Mostly Uplers helps us with marketing cloud and web dev.

SOLUTION

How did you select Uplers and what were the deciding factors?

Quality work. Turnaround time. Hard-working.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Landing pages, site page overhauls for key conversion points, email design, Marketing Cloud ESP management.

How many people from the vendor's team worked with you, and what were their positions?

Amit, Arjun, Jebin are the main people I talk with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our FAS design update yielded 2x on apps and lease fundings.

Describe their project management style, including communication tools and timelines.

Using slack we can keep in constant contact if needed. It's easy to work with them.

What did you find most impressive or unique about this company?

Their turnaround time and their desire to hit your goals are really impressive.

Are there any areas for improvement or something they could have done differently?

Sometimes it would be beneficial to have them ask what creative liberties they should take on projects or if they should follow your designs to a T.

BACKGROUND

Please describe your company and your position there.

Head of Digital - we work with a variety of Australia based clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

SEO and PPC support

SOLUTION

How did you select Uplers and what were the deciding factors?

Already on boarded before my involvement in the project.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

keyword research reporting on organic traffic insights improving organic rankings of key content and topics competitor analysis

How many people from the vendor's team worked with you, and what were their positions?

these changed throughout. Maryia and Dushyant for the SEO and Wasim for PPC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very detailed monthly reporting on organic traffic Worked by topic to identify opportunities to rank for target audience searches Saw gradual process (as expected) - completed with one focused topic ranking for all targeting keywords on page 1.

Insights on trends and algo changes Use of data insights to feed into website structure and changes

Describe their project management style, including communication tools and timelines.

monthly deliverables across key sites

What did you find most impressive or unique about this company?

Their detailed reporting and willingness to please was impressive. Would rework information provided to align to needs. Team players

Are there any areas for improvement or something they could have done differently?

Sometime the context of the site content wasn't understood. We worked to change the process of how recommendations were delivered to help overcome and limit such challenges.

BACKGROUND

Please describe your company and your position there.

I am the founder of Lapapo, an online platform that curates products and information for children with special needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

Uplers designed and developed an updated version of the website.

SOLUTION

How did you select Uplers and what were the deciding factors?

I read reviews and looked at some of their previous work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and develop the website using Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a range of project managers and developers. There was one manager for design and one for development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was amazing! They were very friendly and approachable, they made it easy to work with them. I have tried a few different development agencies but these guys were the best yet. They were able to get the design perfectly.

Describe their project management style, including communication tools and timelines.

They communicated the times and dates for everything. There was clear and open communication throughout.

What did you find most impressive or unique about this company?

The level of communication, friendliness and professionalism.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.

BACKGROUND

Please describe your company and your position there.

I'm a project manager for a marketing agency in charge of delivering digital builds like websites etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uplers, and what were your goals?

We have hired Uplers to create a frontend website based on our design for a client.

SOLUTION

How did you select Uplers and what were the deciding factors?

Their pricing is very competitive and they have an eye for design which not many web development companies have.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a kick off meeting and provided all necessary working files. The team quickly setup a staging site for our review and have a very efficient bug tracking tool for us to report any issues.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the Account manager first and subbsequently a project coordinator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was build exactly to our design and we are happy with the fact that there were minimal bugs and website is also tested across all popular screen sizes and browsers.

Describe their project management style, including communication tools and timelines.

They are prompt in reviewing our additional requirements and delivering them.

What did you find most impressive or unique about this company?

They understand the design and are prompt in delivering the work. They also have a very clear pricing which helps in planning and budgeting.

Are there any areas for improvement or something they could have done differently?

None.