Twelverays

BACKGROUND

Please describe your company and position.

I am the Financial Professional of New York Life Insurance Company

Describe what your company does in a single sentence.

We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• To redesign and improve the overall UI/UX of my project so it looks modern, clean, and user-friendly.
• Create a smooth and engaging user experience that makes navigation easier and helps attract more customers.

SOLUTION

How did you find Twelverays?

• Online Search
• Referral

Why did you select Twelverays over others?

• High ratings
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twelverays was responsible for handling the complete UI/UX design of my project. Their work included creating wireframes, designing user flows, and developing modern, user-friendly interfaces that matched my vision. They focused on improving usability and aesthetics, ensuring that the design was not only visually appealing but also functional and easy to navigate. Key deliverables included a refreshed design system, interactive prototypes, and polished UI screens ready for development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered noticeable improvements in both design quality and user experience. After the new UI/UX was implemented, navigation became smoother and more intuitive, which helped reduce user drop-offs.

The fresh and modern design also received very positive feedback from users and stakeholders. Overall, the improvements made the product more engaging and aligned with our business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent throughout the engagement. Twelverays delivered all items on time and maintained clear communication at every stage.

They were very responsive to my feedback and quick to adjust designs based on my needs. Their organized approach and professional attitude made the entire process smooth and stress-free.

What was your primary form of communication with Twelverays?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most about Twelverays was their ability to combine creativity with practicality.

They not only delivered modern and visually appealing designs but also ensured the user experience was smooth and functional. Their attention to detail, understanding of my vision, and dedication to delivering high-quality work made them stand out from other agencies.

Are there any areas for improvement or something Twelverays could have done differently?

Overall, I had a very positive experience with Twelverays. If I had to suggest an area for improvement, it would be to provide even more detailed progress updates during the design phase.

 This would make it easier to track changes step by step. However, this was a very minor point compared to the excellent quality of their work.

BACKGROUND

Please describe your company and position.

I am the Director of Rental Management of Quorum Real Estate

Describe what your company does in a single sentence.

Property management and real estate brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Increase traffic to website
• Improve rankings for keywords

SOLUTION

How did you find Twelverays?

They called our company.

Why did you select Twelverays over others?

• High ratings
• Good value for cost

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twelverays was tasked with imrpoving our websites rankings and visability on Google searches. Deliverables were location specific pages and blogs around key content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen significant improvements in our rankings and website traffic in a short period of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time and are highly responsive.

What was your primary form of communication with Twelverays?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They use modern methods and techniques to improve website rankings and bring us additional items to consider to improve our website overall.

Are there any areas for improvement or something Twelverays could have done differently?

There have been some deadlines missed on deliverables.

BACKGROUND

Introduce your business and what you do there.

I’m the IT and security manager at a healthcare company. We provide advanced pharmacy and medication management solutions for acute care and specialty healthcare facilities across North America, leveraging nearly 50 years of industry expertise and strong customer relationships.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Twelverays?

We needed help with a Bitdefender renewal and upgrade.

SOLUTION

What was the scope of their involvement?

We’re replacing our Bitdefender product that’s going to reach its end of life with a newer version and expanded scope. Twelverays is helping guide us on the most cost-effective solution for our requirements. The team is acting as a middleman between us and Bitdefender.

What is the team composition?

We’re working with one teammate from Twelverays.

How did you come to work with Twelverays?

We found them through an online search. We chose them because they’re close to our geographic location.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Twelverays has successfully renewed our subscription.

How did Twelverays perform from a project management standpoint?

Twelverays delivers on time. We communicate via email and messaging apps.

What did you find most impressive about them?

We’re impressed with Twelverays’ responsiveness and knowledge.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the President of TXP Security

Describe what your company does in a single sentence.

We are a professional security company in Dallas. Stay connected and secure with our complete range of security & alarm monitoring services in Dallas and surrounding cities such as Fort Worth, Waco, Tyler and Frisco.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Create a modern, visually appealing website that reflects my brand identity and attracts more visitors.
• Develop a user-friendly and responsive design that works seamlessly across all devices to improve user experience.

SOLUTION

How did you find Twelverays?

• Online Search
• Referral

Why did you select Twelverays over others?

• High ratings
• Referred to me

How many teammates from Twelverays were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Twelverays was responsible for designing and developing a fully responsive website tailored to my brand’s needs. Their scope included creating custom page layouts, selecting appropriate visuals and fonts, and ensuring smooth navigation throughout the site. They also focused on optimizing the site’s performance across different devices, including mobile and tablets. Key deliverables included a complete website design, fully functional web pages, responsive mobile-friendly layouts, and support during the launch phase to ensure everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new website designed by Twelverays, I’ve seen a noticeable increase in visitor engagement and a lower bounce rate. The site loads faster and looks great on all devices, which has helped improve user experience significantly. Additionally, the fresh design has attracted more inquiries and positive feedback from clients, showing clear progress and success from the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Twelverays managed the project very professionally, consistently meeting deadlines and keeping me updated throughout the process.

They were very responsive to my questions and feedback, making sure my needs were fully understood and incorporated into the design. Their clear communication and organized approach made the entire experience smooth and hassle-free.

What was your primary form of communication with Twelverays?

Virtual Meeting

What did you find most impressive or unique about this company?

Most impressive about Twelverays was their personalized approach to web design. They didn’t just build a website—they took the time to understand my brand and goals, creating a custom solution that truly fits my business. Their combination of creativity, technical expertise, and excellent communication really sets them apart.

Are there any areas for improvement or something Twelverays could have done differently?

Overall, my experience with Twelverays was excellent, but one area they could improve is providing more frequent updates during the early design stages.

A bit more communication upfront would have helped me feel even more involved in the process. That said, their responsiveness and quality of work remained strong throughout.

BACKGROUND

Please describe your company and position.

I am the Team Leader of Actual Talent Spain

Describe what your company does in a single sentence.

Actual Talent, born from the merger of Winid and Actual group, has been supporting more than 1,000 companies across Europe for over 20 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Improve my website’s search engine rankings.
• Increase organic traffic and generate more quality leads.

SOLUTION

How did you find Twelverays?

• Online Search
• Referral

Why did you select Twelverays over others?

• High ratings
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twelverays performed a full SEO audit, optimized on-page elements, fixed technical issues, and worked on link building. They also developed a keyword strategy, improved content for better visibility, and provided regular progress reports to track results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My website rankings improved for key keywords, organic traffic increased noticeably, and I started receiving more qualified leads and inquiries from search engines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very smooth 
They delivered everything on time, kept me updated regularly, and responded quickly to my questions or requests.

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by their deep SEO knowledge and how they explained complex strategies in a simple, clear way while staying focused on delivering real, measurable results.

Are there any areas for improvement or something Twelverays could have done differently?

Overall, I'm very satisfied with their work. If anything, they could share even more frequent performance insights, but the results and communication were excellent.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of Mitacs

Describe what your company does in a single sentence.

Mitacs is a national, not-for-profit organization that designs and delivers research and training programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• We sought to integrate our CRM system with ClickDimensions to enhance our marketing automation and data management capabilities

SOLUTION

How did you find Twelverays?

Online Search

Why did you select Twelverays over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System integration and data synchronization
Customization of marketing workflows
Development of custom dashboards and reporting tools
Training for staff and ongoing support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The integration led to more efficient marketing campaigns, improved lead tracking, and better alignment between sales and marketing teams, resulting in increased program enrollments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed effectively, with clear communication and adherence to timelines. Twelverays delivered all components as per the agreed schedule.

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our complex requirements and provide a tailored solution was remarkable. Twelverays demonstrated a strong commitment to our success.

Are there any areas for improvement or something Twelverays could have done differently?

Providing more detailed documentation during the handover phase would have been beneficial for our internal teams.

BACKGROUND

Please describe your company and position.

I am the CEO of Hoskin Scientific

Describe what your company does in a single sentence.

We are a leading provider of scientific instruments and laboratory equipment, serving research and educational institutions globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• We aimed to enhance our digital presence, improve lead generation, and optimize our online advertising efforts to increase conversions

SOLUTION

How did you find Twelverays?

Online Search

Why did you select Twelverays over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO audit and implementation
Search Engine Marketing (SEM) campaign management
LinkedIn profile optimization and content strategy
Performance tracking and reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-engagement, we observed a significant increase in website traffic, higher engagement rates on LinkedIn, and a notable boost in lead conversions, directly impacting our sales pipeline positively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary. Twelverays adhered to the agreed timelines, maintained clear communication throughout, and delivered all milestones promptly.

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

Their data-driven approach and transparency stood out. Twelverays provided us with clear insights into campaign performance and made adjustments based on real-time data, ensuring optimal results.

Are there any areas for improvement or something Twelverays could have done differently?

While our experience was overwhelmingly positive, more frequent updates during the initial stages of the campaign would have been beneficial to align expectations more closely.

BACKGROUND

Please describe your company and position.

I am the Owner of Shoporia

Describe what your company does in a single sentence.

Its an e-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Implement robust marketing analytics and attribution modeling.

SOLUTION

How did you find Twelverays?

Online Search

Why did you select Twelverays over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tracking strategy development, tag management system implementation, conversion tracking setup, multi-touch attribution modeling, custom dashboard creation, and team training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100% visibility into marketing channel performance, 45% improvement in marketing budget allocation efficiency, and 38% increase in overall marketing ROI.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a well-managed project with a clear methodology and timeline.

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep technical knowledge of analytics platforms combined with marketing strategy understanding.

Are there any areas for improvement or something Twelverays could have done differently?

 More documentation on custom implementation would have been helpful.

BACKGROUND

Please describe your company and position.

I am the CEO of Lunexa

Describe what your company does in a single sentence.

Its an e-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Increase e-commerce revenue through technical and marketing optimizations.

SOLUTION

How did you find Twelverays?

Online Search

Why did you select Twelverays over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Site speed optimization, checkout flow improvement, product page enhancement, cross-sell/upsell implementation, shopping campaign management, and remarketing strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

125% increase in e-commerce revenue, 45% improvement in conversion rate, and 38% higher average order value. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well-managed project with clear priorities and regular reporting. 

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

 Their understanding of the entire e-commerce ecosystem and how to optimize each element was impressive.

Are there any areas for improvement or something Twelverays could have done differently?

None - very satisfied with their approach

BACKGROUND

Please describe your company and position.

I am the Founder of Nova Sphere Enterprises

Describe what your company does in a single sentence.

Enterprise marketing technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Twelverays to accomplish?

• Evaluate, implement, and optimize our marketing technology ecosystem.

SOLUTION

How did you find Twelverays?

Online Search

Why did you select Twelverays over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Twelverays were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Technology needs assessment, platform selection, implementation planning, system integration, workflow automation, data governance, and team enablement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 85% improvement in marketing operational efficiency, 62% better data quality across systems, and 45% reduction in technology costs through consolidation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very well-managed for such a complex initiative.

What was your primary form of communication with Twelverays?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep knowledge across multiple technology platforms and ability to create an integrated ecosystem stood out.

Are there any areas for improvement or something Twelverays could have done differently?

 More comprehensive change management support would have been helpful.