Turum-burum

BACKGROUND

Please describe your company and position.

I am in Growth at a private equity firm. 

Describe what your company does in a single sentence.

It's a PE company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Conversion analysis for Portfolio Companies
• Improved UX
• Conversion optimization

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum Durum supported two of our portfolio companies with a conversion analysis aimed at capturing low-hanging opportunities and making the websites more conversion-oriented.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We aligned the local marketing teams around CRO priorities and ensured execution of practical changes in the online sales journey, leading to measurable improvements in online sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Strong, professional project team with effective project governance. All deliverables were executed on time and as planned.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

Turum-burum worked efficiently and to the point, with all deliverables completed as agreed.

Are there any areas for improvement or something Turum-burum could have done differently?

Nothing in the delivery suggested a need for changes or adjustments.

BACKGROUND

Please describe your company and position.

I am the CMO of Codeska

Describe what your company does in a single sentence.

Codeska — a full cycle software development company with a proven track record of delivering over 150 complex solutions and products across industries such as logistics, agriculture, manufacturing, retail, healthcare, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Designed the Figma UI for our project
• Developed the project architecture for a cross-platform mobile app (iOS/Android)
• Created the design and structure for app navigation and filters
• Developed the user profile design and structure
• Provided the initial concept for the interactive map and geolocation search

SOLUTION

How did you find Turum-burum?

Clutch Site

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum was responsible for creating the UX/UI design in Figma and developing the project architecture for a cross-platform mobile app. The team delivered visual designs for both iOS and Android platforms. Their work included the design of key screens and features such as property listings, filters, saved searches, and user profiles. The result was a fully optimized design, ready for the next stages of development. The main deliverables were the complete UI designs and the project architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turum-burum delivered the key designs and architecture on time, maintaining clear communication and providing regular progress updates. Their work fully met our expectations and ensured a smooth transition to development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive to our inquiries and always ensured our needs were met in a timely manner. Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum stood out for their exceptional UX/UI design expertise, seamless communication, and attention to detail, ensuring both aesthetic appeal and user-friendly functionality across platforms.  

Are there any areas for improvement or something Turum-burum could have done differently?

I think they don’t need to change anything.

BACKGROUND

Please describe your company and position.

I am the CEO of Bilyi Halat

Describe what your company does in a single sentence.

Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Analyze current metrics and find potential conversion growth points;
• Create a client-oriented web product design with smooth customer experience;

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metric 1: Detailed report on customer interaction with the current website version;

Metric 2: A list of available usability and design issues that impact business conversion;

Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it. 

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.

Are there any areas for improvement or something Turum-burum could have done differently?

No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Our goal was to improve the user experience on the website and increase its efficiency.

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral

Why did you select Turum-burum over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Convincing Case Studies

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A detailed improvement plan was created, outlining specific steps to enhance the user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.

What was your primary form of communication with Turum-burum?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most. 

Are there any areas for improvement or something Turum-burum could have done differently?

I did not notice.

BACKGROUND

Please describe your company and position.

I am the CEO of SmartMag

Describe what your company does in a single sentence.

SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Redefine the website to align with new business objectives.
• Improve the user experience for both mobile and desktop visitors.

SOLUTION

How did you find Turum-burum?

• Clutch Site
• Other

Why did you select Turum-burum over others?

Due to their exceptional track record in UX/UI design and improvement, as well as CRO.

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Turum-burum to improve our website.

They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Brand Engagement
2. Streamlined User Journey
3. Increased Average Order Value
4. Improved Product Discoverability
5. Enhanced Mobile Experience
6. Modernized User Interface

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression. 

Are there any areas for improvement or something Turum-burum could have done differently?

We continue to happily work with Turum-burum. Without any complaints.

BACKGROUND

Please describe your company and position.

I am the Acting CEO of Lenovo.ua

Describe what your company does in a single sentence.

Tech monobrand online shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Outline UI/UX problems
• Find a way to raise the CR

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

Referred to me

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've got a presentation with summary results and detailed table with list of hypothesis and forecast on their impact on CR.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We raised mobile CR from 0,04 to 0,15 and desktop CR from 0,15 to 0,25.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was made before deadlines and all needs were responded.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

Guys are very friendly and I would be happy to work with them in future.

Are there any areas for improvement or something Turum-burum could have done differently?

I think from my side everything was nice in this collaboration.

BACKGROUND

Please describe your company and position.

I am the Director of Parasol.ua

Describe what your company does in a single sentence.

Parasol.ua is an online service for comparing and purchasing insurance products in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Evaluate how well the current website version aligns with business objectives
• Improve the website’s competitiveness and its ability to convert users

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select Turum-burum over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Heard a lot about this studio

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a comprehensive analysis of our website’s interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions, which helped us design a more intuitive and user-focused platform for the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A comprehensive list of practical UX/UI suggestions aimed at enhancing usability.
• A clear insight into the next steps for improving business conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum utilized a client-focused approach, regularly seeking our input and promptly addressing any questions we had. The project was completed on schedule as promised.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio.

Are there any areas for improvement or something Turum-burum could have done differently?

No, everything was even better than I expected. 

BACKGROUND

Please describe your company and position.

I am the Marketer of Stfalcon Company

Describe what your company does in a single sentence.

Stfalcon – is a mobile & web development company that offers a range of IT consulting services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Improve website conversion by fixing major usability issues
• Conduct interface redesign with minimal financial risks

SOLUTION

How did you find Turum-burum?

• Online Search
• Referral
• Clutch Site
• Testimonials

Why did you select Turum-burum over others?

• High ratings
• Good value for cost
• Good reputation

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Turum-burum conducted a usability audit of the website, identified potential growth points, and presented a well-thought-out plan for website redesign to make our website more client-oriented

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced user experience
• customer engagement
• Depth of views
• Interface with intuitive navigation that works equally well on different appliances

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been working with them for several months. They constantly communicated with our representatives, quickly responded to our questions, and provided us with consultations if needed. The work was done within the agreed deadlines.

What was your primary form of communication with Turum-burum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We liked their communication and involvement in the project. They asked for our feedback at each redesign step and stayed with us until the final phase — a successful product launch

Are there any areas for improvement or something Turum-burum could have done differently?

No, they did a great job!

BACKGROUND

Please describe your company and position.

I am the head of marketing department of Green Chef

Describe what your company does in a single sentence.

Gemini is the largest Ukrainian company supplying coffee, tea, equipment and related products to the B2B and B2C segments, paying special attention to providing quality products and excellent service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.
• Increase brand awareness and build brand identity.
• Improve user experience and optimize online conversion rate.

SOLUTION

How did you find Turum-burum?

Clutch Site

Why did you select Turum-burum over others?

• Good value for cost
• Company values aligned

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included:

• website layout;
• custom graphics;
• embedding our brand identity;
• developing the functionality to meet our business needs.
  Key deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided. 

They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.

What was your primary form of communication with Turum-burum?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, and communicative, and demonstrated a commitment to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.

Are there any areas for improvement or something Turum-burum could have done differently?

We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future.

BACKGROUND

Please describe your company and position.

I am the CMO of Sister's Aroma

Describe what your company does in a single sentence.

Ukrainian beauty and fragrance company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turum-burum to accomplish?

• UI UX design
• Settings of analytics, reports

SOLUTION

How did you find Turum-burum?

Referral

Why did you select Turum-burum over others?

High ratings

How many teammates from Turum-burum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped set up reports in GA4, audited analytics setup in general, which helped improve company analytics and hypotheses. Also, UX UI analysis, which increased site conversion by 2 times

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Product list redesign increased CR by +32% (Desktop) and +58% (Mobile).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turum-burum displayed excellent project management skills throughout our collaboration. They always delivered items on time and responded promptly to our needs. They were very attentive to our feedback and concerns, and they made sure to address them as quickly and efficiently as possible. 

We appreciated their clear communication and transparency, as well as their proactive approach to problem-solving. Overall, we were delighted with their project management and would recommend them to other companies seeking similar services.

What was your primary form of communication with Turum-burum?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Turum-burum was their ability to provide innovative solutions to our UX/UI problems. They not only conducted a detailed usability audit but also offered comprehensive recommendations based on their findings. Their new design solutions for our landing pages, category/product list page, and general navigation were implemented after thorough A/B tests to reduce risks. 

The measurable outcomes demonstrated significant increases in conversion rates and reduced session duration time, proving the effectiveness of their approach. Overall, their dedication to finding the most effective solutions for our unique needs and their commitment to testing and optimization made them stand out among other agencies.

Are there any areas for improvement or something Turum-burum could have done differently?

We were satisfied with Turum-burum's work and did not identify any areas for improvement or anything they could have done differently.