Turum-burum is a UX/UI and CRO company with over 17 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine.
We have worked with the top 30 eCommerce brands in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe (Sweden, Norway, UK, etc) , the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users.
We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar.
We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters.
Turum-burum offers competitive pricing and good value for cost, with project investments around $10,000 to $50,000. Clients appreciate their thorough UX/UI audits and effective project management, leading to measurable improvements in conversion rates and user experience.
Turum-burum is praised for their flexibility and adaptability to client needs. They are willing to make adjustments and provide solutions that accommodate client feedback and changing project requirements.
Strong Expertise in UX/UI and CRO
Turum-burum is repeatedly praised for their deep expertise in UX/UI design and conversion rate optimization (CRO). Clients appreciate their ability to provide detailed audits, actionable recommendations, and create user-friendly, aesthetically pleasing designs that enhance user experience and increase conversion rates.
Consistent Delivery of Results
Turum-burum consistently delivers results that meet or exceed client expectations. Their reliable execution and ability to deliver on promises are key factors in their positive client feedback.
No Notable Areas for Improvement
Most clients do not identify any significant areas for improvement in Turum-burum’s services. They express satisfaction with the collaboration and the results achieved, indicating a high level of service quality.
Impressive Design Quality and Attention to Detail
The quality of Turum-burum’s design work is highly regarded. Clients praise their attention to detail and ability to produce visually appealing and functional designs that align with brand identities.
“Turum-burum is amazing at combining detailed analytics with practical advice.”
Apr 12, 2025
CEO, Bilyi Halat
Andrii Prystupa
Retail
Khmelnytskyi, Ukraine
51-200 Employees
Online Review
Turum-burum conducted a UX audit of a clothing manufacturer's website. They provided insights into customer interactions with the platform, identified usability issues, and developed a strategy to address them.
Turum-burum delivered a detailed report on customer interactions with the website, a list of usability and design issues impacting conversions, and UX/UI recommendations aligned with business goals. The team impressed the client with their combination of detailed analytics and practical advice.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Bilyi Halat
Describe what your company does in a single sentence.
Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Analyze current metrics and find potential conversion growth points;
Create a client-oriented web product design with smooth customer experience;
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Metric 1: Detailed report on customer interaction with the current website version;
Metric 2: A list of available usability and design issues that impact business conversion;
Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.
Are there any areas for improvement or something Turum-burum could have done differently?
No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Multi-Brand Beauty Store
Conversion OptimizationUX/UI Design
Usability Testing
+1
Confidential
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was highly responsive to feedback and adjustments."
Mar 23, 2025
CEO, Multi-Brand Beauty Store
Anonymous
Verified
eCommerce
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-burum provided UX/UI design services for a multi-brand beauty store. They analyzed the user journey of the client's website. The goal was to improve the site's UX and efficiency.
Turum-burum delivered a detailed improvement plan, which outlined specific steps to enhance the site's UX. The team established a smooth workflow through careful planning, clear communication, and prompt execution. What stood out about Turum-burum was their in-depth knowledge of UX/UI design.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Our goal was to improve the user experience on the website and increase its efficiency.
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Why did you select Turum-burum over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Convincing Case Studies
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A detailed improvement plan was created, outlining specific steps to enhance the user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.
What was your primary form of communication with Turum-burum?
Email or Messaging App
What did you find most impressive or unique about this company?
Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most.
Are there any areas for improvement or something Turum-burum could have done differently?
I did not notice.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Home Appliance Retailer
Graphic DesignUX/UI DesignWeb Design
Usability Testing
Confidential
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We continue to happily work with Turum-burum."
Mar 1, 2025
CEO, SmartMag
Anonymous
eCommerce
Ukraine
11-50 Employees
Online Review
Turum-burum provides UX/UI design services for a home appliance retailer. The team conducts a UX audit, creates prototypes, and develops detailed reports with recommendations and references.
Thanks to Turum-burum's efforts, the client has seen enhanced brand engagement, a streamlined user journey, and an increased average order value. The team is responsive to the project's needs and adaptable to changes, much to the client's delight.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of SmartMag
Describe what your company does in a single sentence.
SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Redefine the website to align with new business objectives.
Improve the user experience for both mobile and desktop visitors.
SOLUTION
How did you find Turum-burum?
Clutch Site
Other
Why did you select Turum-burum over others?
Due to their exceptional track record in UX/UI design and improvement, as well as CRO.
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We worked with Turum-burum to improve our website.
They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced Brand Engagement
Streamlined User Journey
Increased Average Order Value
Improved Product Discoverability
Enhanced Mobile Experience
Modernized User Interface
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression.
Are there any areas for improvement or something Turum-burum could have done differently?
We continue to happily work with Turum-burum. Without any complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Conversion Optimization for Lenovo
Conversion Optimization
Conversion Rate Auditing Services
+1
Less than $10,000
July - Aug. 2024
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The delivery was made before deadlines and all needs were responded."
Dec 4, 2024
Acting CEO, Lenovo.ua
Nikita Popov
Verified
Information technology
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-burum provided conversion optimization services for Lenovo. The team outlined the UI/UX problems and created a detailed table with hypotheses and forecasts on their impact on conversion rates.
Thanks to Turum-burum's work, the client raised their mobile conversion rates from 0.04 to 0.15 and from 0.15 to 0.25 for the desktop. The team delivered the project before the deadline and responded to all the client's needs. The team was friendly and communicated effectively via virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Acting CEO of Lenovo.ua
Describe what your company does in a single sentence.
Tech monobrand online shop
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Outline UI/UX problems
Find a way to raise the CR
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
Referred to me
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We've got a presentation with summary results and detailed table with list of hypothesis and forecast on their impact on CR.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We raised mobile CR from 0,04 to 0,15 and desktop CR from 0,15 to 0,25.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was made before deadlines and all needs were responded.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
Guys are very friendly and I would be happy to work with them in future.
Are there any areas for improvement or something Turum-burum could have done differently?
I think from my side everything was nice in this collaboration.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Insurance Company
UX/UI Design
Usability Testing
+2
Confidential
Apr. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio."
Oct 17, 2024
Director, Parasol.ua
Alina Malko
Financial services
Ukraine
11-50 Employees
Online Review
Turum-burum conducted a comprehensive analysis of an insurance company's site interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions.
Turum-burum delivered a comprehensive list of practical UX/UI suggestions to enhance the site's usability as well as clear insights into the next steps to improve their business conversion rates. Their professionalism, timely delivery, and prompt responses to needs and concerns stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Parasol.ua
Describe what your company does in a single sentence.
Parasol.ua is an online service for comparing and purchasing insurance products in Ukraine.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Evaluate how well the current website version aligns with business objectives
Improve the website’s competitiveness and its ability to convert users
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Clutch Site
Other
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned
Heard a lot about this studio
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a comprehensive analysis of our website’s interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions, which helped us design a more intuitive and user-focused platform for the future.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A comprehensive list of practical UX/UI suggestions aimed at enhancing usability.
A clear insight into the next steps for improving business conversion rates.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum utilized a client-focused approach, regularly seeking our input and promptly addressing any questions we had. The project was completed on schedule as promised.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio.
Are there any areas for improvement or something Turum-burum could have done differently?
No, everything was even better than I expected.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Conversion Optimization for IT Services Company
Conversion OptimizationWeb Design
Usability Testing
+1
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We liked their communication and involvement in the project."
Sep 6, 2024
Marketer, Stfalcon Company
Oleksandra Liubytska
Verified
Other industries
Khmelnytskyi, Ukraine
51-200 Employees
Online Review
Verified
Turum-burum has redesigned a website for an IT services company. The team has conducted a usability audit of the client's site to improve conversion rates.
Turum-burum's work has successfully enhanced the client's website, improving UX, user engagement, and page views. The team adheres to timelines, responds to questions, and communicates via virtual meetings, email, and messages. Their in-depth involvement and receptiveness to feedback are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketer of Stfalcon Company
Describe what your company does in a single sentence.
Stfalcon – is a mobile & web development company that offers a range of IT consulting services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Improve website conversion by fixing major usability issues
Conduct interface redesign with minimal financial risks
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Clutch Site
Testimonials
Why did you select Turum-burum over others?
High ratings
Good value for cost
Good reputation
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a usability audit of the website, identified potential growth points, and presented a well-thought-out plan for website redesign to make our website more client-oriented
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced user experience
customer engagement
Depth of views
Interface with intuitive navigation that works equally well on different appliances
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have been working with them for several months. They constantly communicated with our representatives, quickly responded to our questions, and provided us with consultations if needed. The work was done within the agreed deadlines.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We liked their communication and involvement in the project. They asked for our feedback at each redesign step and stayed with us until the final phase — a successful product launch
Are there any areas for improvement or something Turum-burum could have done differently?
No, they did a great job!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Beverage & Equipment Supplier
Conversion OptimizationUX/UI DesignWeb Design
UX Strategy
$10,000 to $49,999
June - Dec. 2021
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"They were responsive to our feedback and made adjustments as needed."
Jun 19, 2024
Head of Marketing Department, Green Chef
Galina Kolyadina
Other industries
Ukraine
11-50 Employees
Online Review
Turum-burum developed new UX/UI design solutions for the websites of a beverage and equipment supplier. The scope included a website layout, custom graphics, brand identity, and site functions.
Turum-burum delivered the website on time and within budget, meeting all key deliverables. They demonstrated strong project management skills and communicated effectively via virtual meetings. Their responsiveness and understanding of the brand translated into high-quality designs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the head of marketing department of Green Chef
Describe what your company does in a single sentence.
Gemini is the largest Ukrainian company supplying coffee, tea, equipment and related products to the B2B and B2C segments, paying special attention to providing quality products and excellent service.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Develop a new design for both the corporate website and online store to improve customer retention and engagement in both B2B and B2C segments.
Increase brand awareness and build brand identity.
Improve user experience and optimize online conversion rate.
SOLUTION
How did you find Turum-burum?
Clutch Site
Why did you select Turum-burum over others?
Good value for cost
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We hired Turum-burum to develop new UX/UI design solutions for our corporate and online store websites. The scope of work included:
website layout;
custom graphics;
embedding our brand identity;
developing the functionality to meet our business needs. Key deliverables included a new adaptive website optimized for SEO and user experience, featured with clear calls to action, and communicated our brand mission.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Turum-burum delivered the website on time and on budget, with all key deliverables met to our satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum demonstrated strong project management skills throughout the project, delivering items on time. They communicated effectively with our team to ensure that our needs were met. Their team provided a deep understanding of our needs and goals for the project, and their proposal provided a clear plan for achieving our goals with full support within the project provided.
They were responsive to our feedback and made adjustments as needed to ensure that the website met our requirements.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed with Turum-burum's ability to understand our brand and business needs and translate them into a visually appealing and functional website. Their team was responsive, and communicative, and demonstrated a commitment to delivering high-quality work. We also appreciated their attention to detail and ability to work within our budget.
Are there any areas for improvement or something Turum-burum could have done differently?
We have no areas for improvement or suggestions for how Turum-burum could have done differently. We were completely satisfied with their work on the project and look forward to working with them again in the future.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
UI/UX Design Services for Beauty & Fragrance Company
"What impressed us the most about Turum-burum was their ability to provide innovative solutions to our UX/UI problems."
May 15, 2024
CMO, Sister's Aroma
Marta-Maria Alekhina
eCommerce
Kyiv, Ukraine
51-200 Employees
Online Review
Turum-burum provided UI/UX design services for a beauty and fragrance company. The team audited the client's existing analytics setup and set up Google Analytics 4 for more accurate reports.
With Turum-burum's help, the client increased their desktop conversion rates by 32% and mobile conversion rates by 58%. The team's design solutions to the client's unique needs were top-notch. They also demonstrated excellent project management skills throughout the collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CMO of Sister's Aroma
Describe what your company does in a single sentence.
Ukrainian beauty and fragrance company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
UI UX design
Settings of analytics, reports
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Helped set up reports in GA4, audited analytics setup in general, which helped improve company analytics and hypotheses. Also, UX UI analysis, which increased site conversion by 2 times
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Product list redesign increased CR by +32% (Desktop) and +58% (Mobile).
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum displayed excellent project management skills throughout our collaboration. They always delivered items on time and responded promptly to our needs. They were very attentive to our feedback and concerns, and they made sure to address them as quickly and efficiently as possible.
We appreciated their clear communication and transparency, as well as their proactive approach to problem-solving. Overall, we were delighted with their project management and would recommend them to other companies seeking similar services.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us the most about Turum-burum was their ability to provide innovative solutions to our UX/UI problems. They not only conducted a detailed usability audit but also offered comprehensive recommendations based on their findings. Their new design solutions for our landing pages, category/product list page, and general navigation were implemented after thorough A/B tests to reduce risks.
The measurable outcomes demonstrated significant increases in conversion rates and reduced session duration time, proving the effectiveness of their approach. Overall, their dedication to finding the most effective solutions for our unique needs and their commitment to testing and optimization made them stand out among other agencies.
Are there any areas for improvement or something Turum-burum could have done differently?
We were satisfied with Turum-burum's work and did not identify any areas for improvement or anything they could have done differently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Audit & Optimization for Tobacco Manufacturing Co
Conversion OptimizationUX/UI DesignWeb Development
Confidential
Nov. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provided tailored solutions to improve our website's UX and conversion rates."
Apr 4, 2024
Head of Digital Ukraine, Tobacco Manufacturing Company
Anonymous
Manufacturing
Ukraine
501-1,000 Employees
Online Review
A tobacco manufacturing company hired Turum-burum to audit their e-commerce website. The team conducted a comprehensive UX audit to identify issues and configure tools for more accurate analytics.
Turum-burum delivered a detailed UX audit report and helped the client achieve a 22.31% increase in new user conversions. The client also gained 87% more conversions from product card landing pages. The team seamlessly collaborated with the client, ensuring the timely delivery of assets and reports.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Digital Ukraine of a manufacturing company
Describe what your company does in a single sentence.
Tabaco manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Set up data collection tools for more accurate tracking
Identify website usability flaws based on improved analytics
Provide actionable UX/UI recommendations based to improve website usability and increase e-commerce conversion rates
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a comprehensive UX audit of the https://myglo.com.ua online store, identifying usability issues and configuring data collection tools for more accurate analytics. They provided actionable recommendations to improve the site's usability, focusing on improving the user journey and increasing conversion rates.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Metric 1 Detailed, complete UX audit report with actionable roadmap
Metric 2 22.31% increase in conversion for new users
Metric 3 87% increase in conversion rates for product card landing pages
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Collaborating with Turum-burum has been delightful. Their project management was impeccable, ensuring the timely delivery of all essential assets, reports, and work.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed by Turum-burum's expertise in e-commerce UX/UI design and their ability to understand our specific needs. Their collaborative and communicative approach was crucial in driving the project to success. They provided tailored solutions to improve our website's UX and conversion rates.
Are there any areas for improvement or something Turum-burum could have done differently?
There were no areas for improvement noted as we were satisfied with the collaboration and results achieved.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design Data Analysis for Module Suite
Conversion OptimizationUX/UI Design
Less than $10,000
December 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Each team member I communicated with during the project was friendly and professional."
Mar 4, 2024
Co-Founder, CultureBoard
Miro Mihalik
Verified
Other industries
Bratislava, Slovakia
1-10 Employees
Online Review
Verified
A module suite hired Turum-burum to conduct a UX/UI design data analysis on their app's signing-up process. The team aimed to identify sources of friction in the client's app and create a solution to reduce it.
After the analysis, Turum-burum provided an Excel sheet describing over 50 sources of friction and their possible solutions. The team identified all issues using data, numbers, and heat maps, reducing subjectivity. They were professional and friendly, communicated clearly, and delivered on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder of CultureBoard
Describe what your company does in a single sentence.
Suite of modules for managing company culture
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Reduce zero-usage churn
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Analyze the entire process of signing up for our app, from the landing page, through registration, the first interaction with our app, to the first use of the app. Analyze data from analytics and Hotjar. The goal was to identify all sources of friction and create a solution to reduce it.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
After the analysis, we were provided with an Excel sheet with over 50 sources of friction. Each line in the table describes a problem along with potential solutions. They identified all issues with our app using data, numbers or heat maps to minimize subjectivity. Very helpful were the attached screenshots from other apps and competitors, illustrating how they manage to design the feature.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was at a professional level, with clear communication, and the project was delivered on time.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
Each team member I communicated with during the project was friendly and professional.
Are there any areas for improvement or something Turum-burum could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 41-50 of
59 Reviews
UX/CRO Audit
A CRO audit is a deep analysis of user behavior on your website, based on data that helps identify opportunities to increase conversion rates. It includes: general business analysis: competitors, target audience, industry analysis; expert evaluation of your website by a UX designer; GA4 review and advanced GTM events set up; heatmaps analysis, etc.
Small
5 pages analysis with the greatest impact on CR
$1,200
/total
GA4 and heatmaps checkup: General overview
Number of hypotheses with detailed recommendations: 15
Result of the comprehensive UX audit: Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration: 5 business days
Medium
30-50 hypotheses with detailed recommendations
$2,900
/total
GA4 and heatmaps checkup: Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration: up to 15 business days
Large
Creating prototypes for the most important pages
$3,600
/total
GA4 and heatmaps checkup: Detailed analysis of the entire project
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration: from 15 business days
Features
Small
$1,200
/total
Medium
$2,900
/total
Large
$3,600
/total
GA4 and heatmaps checkup
General overview
Funnel tagging in GTM heat maps video recordings
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
15
up to 50
up to 50
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
5 business days
up to 15 business days
from 15 business days
Small
$1,200
/total
GA4 and heatmaps checkup
General overview
Number of hypotheses with detailed recommendations
15
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration
5 business days
Medium
$2,900
/total
GA4 and heatmaps checkup
Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration
up to 15 business days
Large
$3,600
/total
GA4 and heatmaps checkup
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
from 15 business days
Our Story
A Playful Name, but with a Serious Attitude
Some say that our name sounds like the roar of a racecar engine, and we're always revved up to create amazing things for our clients! Although we have a whimsical name, we have worked with top brands in Europe, the USA, Canada, and Australia, and created interfaces for businesses of all sizes that go wow, including Rozetka, with about 2.5 million users per day. The interfaces we've built have been tested by 40 million users.
What Sets Us Apart
Deep expertise in UX/UI & conversion optimization
With 16+ years of experience, Turum-burum delivers measurable KPI growth through data-driven UX/UI and CRO for eCommerce, SaaS, Web3, and mobile products. Recognized among the Top 100 Conversion Optimization Services, we design experiences that drive real business results.
Data-driven, results-focused approach
Our design decisions are rooted in analytics, experimentation (CRO), and research — not just aesthetics — resulting in measurable uplifts in user engagement, conversion rates, and business growth. Our CR growth case studies have been featured on the official blogs of Hotjar and Microsoft Clarity.
Globally trusted UX partner
We are the only Ukrainian UX agency recognised as a Google UX Partner and have shared best practices at international events, bringing world-class insights into every project.
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