thunder::tech

BACKGROUND

Introduce your business and what you do there.

On the surface, we look like a regional theatre. But in addition to producing our own theatrical performances, we also present comedians, concerts and more events at our four different venues; have a thriving school of the arts; host elegant and fun weddings, private parties and events; and are an actively fundraising non-profit organization. It can be tough to communicate and balance all this on one website. 

We hired thunder::tech to create a unified digital experience that brought all of this together under one cohesive website. The goal was to elevate our brand presence while making it easier for users to navigate and interact with all of Paramount Theatre’s offerings from a single platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with thunder::tech?

Because of all we do and offer, our digital presence felt fragmented, with various programs, classes and locations operating like separate websites rather than components of one organization. This created an inconsistent brand experience and made navigation more difficult for users. We needed a solution that would unify these experiences into a seamless, cohesive website that better reflected the strength of the brand.

SOLUTION

What was the scope of their involvement?

thunder::tech delivered a full website rebuild, which included:

Website strategy and development
Content writing and implementation
Consolidation of multiple digital experiences into one cohesive platform
Improved site navigation and user experience
Installation and launch of the new website

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The primary success metric was the successful launch of a complex website project. The completed website provided a unified brand experience across shows, classes and locations, making the site easier for visitors to navigate, while also satisfying stakeholders across the organization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thunder Tech managed this project from top to bottom! When things couldn't be delivered on time, they were upfront and honest about it and gave an updated timeline. We knew this was a big project and we didn't want to rush, so we appreciated the transparency.

What did you find most impressive or unique about this company?

They understood the challenges of the many facets of our organization and what are priorities are when presenting ourselves to the world.

Are there any areas for improvement or something thunder::tech could have done differently?

I love communication, so I could always use more info, details or back and forth. There were certainly communicative, I think this is one area where you just can never have enough reassurance that your project is on target.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of marketing and communications for a non-profit organization. We showcase the history and stories of the Great Lakes region through interactive exhibits, rare artifacts, and experiences, while also supporting maritime research and education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish for your museum’s marketing and communications?

We needed help designing, developing, and printing our updated visitor guide with guidance from our team. We also needed help producing a 120-page magazine publication using our copy and photography assets.

SOLUTION

What was the scope of their involvement?

thunder::tech took our copy document and designed the full publication based on our inputs and content. They produced the look and feel of the entire publication. Their team delivered a 120-page magazine publication that helps position the museum as the gathering place for Great Lakes conversations. It’s a beautiful piece that helps us further relationships with regional partners, donors, and visitors. thunder::tech also managed the printing and production of the magazine with Metzgers.

What is the team composition?

We worked with 2–5 teammates from thunder::tech.

How did you come to work with thunder::tech?

thunder::tech was referred to me, and their company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked with thunder::tech from February–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received incredible feedback from content partners, the board, and donors. Everyone has loved the publication and finds it valuable. We’ve also sold 25 units. We’ve seen verbal feedback, sales in the museum store, engagement with donors, and vision awareness growth.

How did thunder::tech perform from a project management standpoint?

For the most part, we remained on the timeline. We mainly communicated through virtual meetings.

What did you find most impressive about them?

thunder::tech’s design quality is top-notch, and we truly feel like a partner with them.

Are there any areas they could improve?

No, they were very helpful throughout the project. They provided extra feedback about proofing and really guided us to ensure the finished product beat our expectations.

BACKGROUND

Please describe your company and position.

I am the VP of Marketing & Sales Ops of Stratus

Describe what your company does in a single sentence.

Stratus is a leading brand implementation company offering exterior signage solutions, interior branding services, brand maintenance programs, refresh & rollout capabilities, and digital signage in 50 stats and 24 countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Tight Timeline to Launch Ecommerce Portal
• Improved Ecommerce Development and Function

SOLUTION

How did you find thunder::tech?

Referral

Why did you select thunder::tech over others?

High ratings

How many teammates from thunder::tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

thunder::tech built an ecommerce portal for one of our customers to place orders, in about an 8-day turnaround. This project leveraged WordPress and WooCommerce. The final ecommerce experience needed to have the ability to have multiple users per customer account, as well as users assigned to a location. This also included plugin install, design application, import of products & SKUs, and limitations to be in place based on where a user is located. The team staged an ecommerce solution, and after a testing and quality assurance period, were able to launch the site with high quality, professionalism and within timeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client gave excellent feedback with the portal thunder::tech developed, and the site met all functional goals. Not only is this a great portal for our client currently, but we can continue to leverage as a template for future ecommerce environments we will need to set up for our clients in future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management throughout this project was exceptional. Deliverables were launched on-time, and their team’s direct communication style was paramount for a successful result. We needed a reliable partner to make this happen, and thunder::tech delivered. This was an all-hands-on-deck, scrappy type of project because it needed to be. Despite this, the process was surprisingly painless, especially when the functions we were asking for all passed the test during QA and BETA.

What was your primary form of communication with thunder::tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The turnaround speed, and not sacrificing function to meet this timeline. The team delivered a strong ecommerce solution that received rave reviews in this short timeframe.

Are there any areas for improvement or something thunder::tech could have done differently?

Nothing comes to mind. The thunder::tech team delivered on ecommerce web experience that met the timeline we needed.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Sixth City Beverage Group

Describe what your company does in a single sentence.

Craft Beverage Manufacturing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Create a logo for company
• Create a look and feel for the company
• create labels and marketing materials

SOLUTION

How did you find thunder::tech?

Referral

Why did you select thunder::tech over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from thunder::tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a logo for my company and continue to make additional brands as we grow. 

They came up with really unique options so many it was hard to choose they were all so good. 

gave ideas for easter eggs on the packaging as well as how to direct the story.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I constantly hear from end users of my product how good the packaging is, they managed to make it look old schoole but still fresh and relevant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always responsive they give me timelines but deliver way ahead of schedule. 

i am always wondering if they are working on things and they always are.

What was your primary form of communication with thunder::tech?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

thunder::tech's teamwork and genuine excitement for being together are impressive, as well as how much they enjoy the work they do. The owners are always helpful too.

Are there any areas for improvement or something thunder::tech could have done differently?

Not that i can think of

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at Marous Brothers Construction, a multi-generational commercial construction firm. We provide high-quality building services and project delivery systems for significant regional projects, focusing on craftsmanship, integrity, and community impact.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with thunder::tech?

We needed a new expanded website that would more effectively showcase our company and portfolio of projects.

SOLUTION

What was the scope of their involvement?

thunder::tech redesigned and expanded our WordPress website. The team handled all the design and development and provided CMS training. The team focused mainly on the website design and development.

What is the team composition?

We worked with 2–5 teammates from thunder::tech.

How did you come to work with thunder::tech?

thunder::tech’s CEO stopped in and met me. We chose them because they had high ratings, were close to my geographic location, and had a great culture fit. Additionally, our company and CEO had done business with them in the past.

What is the status of this engagement?

We collaborated on this project from July 2024 to March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received a brand-new, beautiful, modern website with expanded functionality and the ability to manage it completely in-house. Our website traffic has doubled year-over-year from the previous website. In addition, our inbound leads are up, utilizing the new website submission form.

How did thunder::tech perform from a project management standpoint?

Our project management was a little up and down. The project was delivered about three months late due to various circumstances, including changes to their team. The first three months at the design stage were good. Then, during the last three months at the development stage, the project management was very good. However, there was a lull in the middle portion. To be fair, that was also during the holidays. We communicated through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

The quality of thunder::tech’s website design and development was impressive.

Are there any areas they could improve?

They could have communicated better to manage expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing communications manager of a manufacturing company. We design, manufacture, and distribute clean drinking water systems, including bottle filling stations, drinking fountains, and filtration solutions. We serve global markets with a focus on innovation and sustainability for over 115 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with thunder::tech?

We needed a full-service agency to assist with digital updates for our website. We had a complex ask for our outdated web platform.

SOLUTION

What was the scope of their involvement?

We have many projects constantly open with thunder::tech across multiple areas. They’ve updated the UX design of our website’s landing pages. They’ve also developed and managed a customer-facing portal for accessing order information, including tracking, purchase orders, and inventory.

Moreover, thunder::tech has managed our paid advertising campaigns for specific markets and messaging. They’ve also provided direction on the messaging, managed the campaigns, and made recommendations for continued adjustments.

In addition, thunder::tech has integrated data sources into our website, managed our SEO optimization, handled videography and photoshoots, and overseen our security and hosting.

What is the team composition?

We’ve worked with 6–10 teammates from thunder::tech. There are many involved with each project.

How did you come to work with thunder::tech?

I had a referral from someone who was an intern with them a long time ago, as well as a referral from a previous coworker. We knew we would have a complex ask for our outdated web platform and needed a full-service agency to assist with digital updates for our website.

thunder::tech had the expertise to deal with our outdated web platform. The software we use isn’t commonly known, and they were able to address and update all our issues. While they’re on the higher end of the cost, their full-service capabilities were key for finding the right partner to assist our smaller marketing team.

What is the status of this engagement?

We started working with thunder::tech in September 2023, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

thunder::tech has completed and launched the ordering portal. They’ve also launched the updated UX designs and features built out on our website. Moreover, they’ve connected data from our CMS and PIM to our website. We’ve seen an increase in clicks, impressions, and engagement from our paid lead generation campaigns.

User feedback has been key for us. We’ve heard that the portal is easy to use and helpful as a sales tool. Like every project there are bumps in the road with many cooks in the kitchen however we were able to navigate with a almost weekly meeting with my team and developers to address and proritize feedback.

How did thunder::tech perform from a project management standpoint?

thunder::tech does a pretty good job with project management. As mentioned before, there have been some challenges with the portal, and the delivery has been delayed. However, this has also been due to changing expectations on my end for that project.

Regarding advertising, the project management is good. However, I’m not seeing as many leads as I thought. Still, we have pretty limited parameters around the campaigns that are being run.

For web development, I’m pleased with the project management and responsiveness from both the support team and individual developers.

What did you find most impressive or unique about them?

thunder::tech’s knowledge base is impressive. It’s nice to work with a professional team that can help in multiple areas of our business. When I was looking into them, that was what first attracted me to thunder::tech: their professionalism.

We had experienced the opposite from a previous developer. thunder::tech came in and shined. I didn’t have any issues introducing them to our corporate company to address issues found from previous developers on the site. thunder::tech had a plan of attack to address all those issues.

Are there any areas they could improve?

I’m happy with thunder::tech’s web development. I would say that paid advertising is still an ongoing learning curve for us personally. We’re not seeing the exact results, but again, it could be due to the limitations in place for the campaigns.

After working through the communication challenges for the portal (again, some of those challenges are on our side), we’ve successfully accomplished the task at hand.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Cleveland Institute of Art

Describe what your company does in a single sentence.

The Cleveland Institute of Art is a College of Art and Design that currently offers an undergraduate, bachelors of fine arts degree. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Create a new website that authentically showed the CIA experience.

SOLUTION

How did you find thunder::tech?

Referral

Why did you select thunder::tech over others?

• High ratings
• Pricing fit our budget
• Amazing technical chops

How many teammates from thunder::tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of this project included a complete redesign and relaunch of a robust higher education website. 

The key deliverables included the following:

User Experience research, which involved many surveys and interviews with current students, along with focus groups with staff, faculty, board and senior leadership. 

Site map development, which involved rethinking how we should structure the new site based on the research. 

Design Ideation, involved presenting various directions for the visual aspect of the new site.

Limited mockups/site renderings, included renderings of various modules and how they would appear on the site/could be layed out.

Full template mockups, which included laying out a bunch of templates using various created modules based on our needs. 

Front end development, involved coding and making the template mockups come to life.

Application development, creating the Wordpress CMS system for our website.

Third-Party integrations involved setting up plugins and third party platforms like Paycor, Raisers edge and various others.

Quality assurance. The week before launch, T::T ran quality assurance to make sure all the dots were dotted before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were many. The main one included launching a brand new site within one year of the start of the project (which occured).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was AMAZING! James was uber communicative and was very responsive to our needs. Especially as they changed throughout the project. 

He was always making sure to keep us updated on progress against timeline, budget and hours. Making sure to present us our options and how they could impact all of the above. There were many places were we needed to pivot throughout the project and James and the PM team made that super easy.

What was your primary form of communication with thunder::tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their development abilities. They were able to do front end development and application development and beta testing and edits all within 3 1/2 months. And create a site that looks amazing and is already showing divadends for us in terms of website traffic. We could ask for something and they were able to make it happen in development or find a way to make it happen.

Are there any areas for improvement or something thunder::tech could have done differently?

Where we ended up with design was amazing but I think on some projects, making sure to give some room for design iteration and space to sit on it could be helpful. We ended up putting this as part of the process and it was really to our benefit. I think it could be something that becomes helpful to other clients as well.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Cleveland Neighborhood Progress

Describe what your company does in a single sentence.

Our company is a nonprofit organization that works to strengthen the community development ecosystem through equitable neighborhood revitalizaiton in Cleveland's neighborhoods. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Develop a website for our new brand
• Create an events page that is autogenerated with the ability to filter

SOLUTION

How did you find thunder::tech?

Referral

Why did you select thunder::tech over others?

• Great culture fit
• Referred to me

How many teammates from thunder::tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Home Template: Home 
• Neighborhoods Template: 
  • Neighborhood List Content note: Neighborhoods are listed on this spreadsheet https://docs.google.com/spreadsheets/d/18Iki-33vZU_jN4VOgM-ZVt-A5Qgb26KgRedlKXtYWl4 /edit#gid=0 
  • Add and/or remove any neighborhoods if needed
  • Neighborhood Detail 
• Eat and Explore Template: Basic Content
• Live Work Play Template: Basic Content
• Events Template: Event List, Event Detail
• Basic Content Content note: Content will include information about Cleveland and Live Cleveland’s purpose.
  • The relationship between Live Cleveland and Cleveland Neighborhood Progress will be explained.
• Live Cleveland Template: Basic Content 
• News Template: News List 
  • Template: News Detail Page 6 of 7 
• Contact Template: Contact (with form) Template & Feature Inventory 

This is the inventory of templates taken directly from the project’s scope of work. If template names change, or if we swap out some templates for others, this inventory will be updated. Templates: 

• Home
• Basic Content
• Contact (with form)
• Search Results List
• Neighborhood List 
• Neighborhood Detail
• Event List
• Event Detail (with event submission form)
• News List 
• News Detail

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to launch our website on time with all of the assets that we asked for including some that needed to be edited very last minute. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thunder::tech was incredible at adjusting and being extremely available for all of our needs. They delivered items on time and we used Basecampfor project management. All of our teams' tasks as well as theirs was documented and clearly trackable. 

What was your primary form of communication with thunder::tech?

Virtual Meeting

What did you find most impressive or unique about this company?

The amount of peace of mind that we could enjoy based on thunder::tech's level of expertise and their communication. I had full confidence in whatever items I threw at them, and they delivered. 

Are there any areas for improvement or something thunder::tech could have done differently?

No. 

BACKGROUND

Please describe your company and position.

 I am the Marketing & Branding Manager of an Accounting & Consulting Firm

Describe what your company does in a single sentence.

We are an accounting and business consulting firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Design, develop and launch a new website
• Develop and launch a new website

SOLUTION

How did you find thunder::tech?

Online Search

Why did you select thunder::tech over others?

• Company values aligned
• Industry Experience

How many teammates from thunder::tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Thunder::Tech to help design, develop, and launch a new website for our businesses. The scope of work included understanding our business, reviewing and presenting new, optimized solutions for our needs, and then designing, developing, reviewing, and offering support during and post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ultimately, we launched our website(s) that were designed and developed by Thunder::Tech within the scope that was agreed upon. The websites meet our needs and provide a new, enhanced experience for visitors to the site. During the process, the experts at Thunder::Tech offered insight and ideas to help ensure the management and end user experience of our website was first-class!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management and communication are what Thunder::Tech does best. The team at Thunder::Tech is one of the most responsive teams I have ever had the pleasure to work with. The team responds timely, offers great solutions, and is effective at merging your ideas with what is possible and creating a great experience for users.

What was your primary form of communication with thunder::tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team that I worked with was very attuned to our needs, and made us feel like a top-priority at all times--a totally client-focused organization.

Are there any areas for improvement or something thunder::tech could have done differently?

There are no significant areas of improvement to note. As with any project, there will be items that come up, but with the great communication and effective project management skills of Thunder::Tech, those items are easily resolved.

BACKGROUND

Please describe your company and position.

I am the CIO

Describe what your company does in a single sentence.

We are a specialty chemical and fine food ingredient distributor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire thunder::tech to accomplish?

• Website Design
• Content Marketing

SOLUTION

How did you find thunder::tech?

Referral

Why did you select thunder::tech over others?

Close to my geographic location, Great culture fit, Referred to me, Company values aligned

What was the size of thunder::tech’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our initial project with Thunder::Tech was a responsive website design and development. Through the project, we also refreshed our brand guidelines. Key Deliverables and Milestones included: 

• CMS consultation and selection 
• Wireframes
• Style boards (three rounds)
• Website template design (three rounds)
• Photography/Imagery
• Responsive design development 
• Content installation via
• CMS training
• Full-text searching for content and linked PDFs
• Multiple client-side script installations
• Social media integration
• QA
• Post-launch review 
• Post-launch SEO audit

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We maintained a detailed project management process to ensure both Thunder::Tech and our internal resources held to the project timeline. We also set benchmark KPIs based on the performance of the previous site and the newly developed site using many industry-standard KPIs for visitor engagement and demand generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our organizational cultures meshed very well from Day 1, which continues today. We had weekly meetings for PM touchpoints, design reviews, and milestone reviews. We tracked project status via an online portal. THunder::Tech delivered all milestones and the site launch on time. Not only did Thunder::Tech's team respond to our needs, but they also coached us through the process. 

Multiple times they led us through business needs discussions, helped manage scope creep, and provided alternative ideas and solutions to our "wants." One thing we appreciate about our partnership on this project is our team was willing to tell us "no" and then explain why. Sometimes they helped us realize we didn't need something we were asking for. Other times, they refocused us on our site launch and helped build a post-launch enhancement strategy.

What was your primary form of communication with thunder::tech?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

As noted, our company cultures mesh very well. We truly had fun working together. They pushed us to be better and allowed us to do the same. Thunder::Tech is not territorial with their work. On multiple occasions, they've helped train our internal staff so we can perform ongoing maintenance and updates.

Are there any areas for improvement or something thunder::tech could have done differently?

I wouldn't change anything outside of some initial account management turnover early in our project. Thunder::Tech's leadership team remedied the staffing situation, and we've had a tremendous multi-year relationship with our AM and many key team members.