TechsBiz IT

BACKGROUND

Please describe your company and position.

I am the Director of Raja EduTech

Describe what your company does in a single sentence.

We carry 3 decades of experience in the education field and were the pioneers in introducing the one-week series concept in the field of education in Rajasthan, India . We have always worked towards implementing new techniques to make learning easy for students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• E-learning with Ebooks, Audionotes and Video content.
• Online test series for college, School and competition and professional exams.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Referral

Why did you select TechsBiz IT over others?

• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechsBiz IT partnered with Raja Edutech, a rising Edu-Tech platform, to design and develop a complete digital learning ecosystem. The goal was to create a mobile-first education platform that integrates modern technology with engaging learning methods for students.

Scope of Work

• Design and development of a user-friendly Raja Edutech (Android / iOS App)
• Integration of multiple learning modes:
• E-Book Learning (digital reading modules).
• Audio Book Learning (listening-based education).
• Video Book Learning (video lectures and tutorials).
• Implementation of online test series for practice and assessments.
• test series modules for student assessments for various.
• Optimized app performance for scalability and future upgrades.
• Seamless integration of expert-created content.
• Development of a responsive, SEO-friendly website aligned with the mobile app.

Post-launch support for bug fixing and improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of Raja Edutech was a major success. Within the first few months, the app crossed 10,000+ downloads on the Google Play Store and achieved an excellent 4.6/5 user rating. Student engagement grew rapidly, with a 30% month-over-month increase in daily active users. The E-learning module (E-books, Audio books, Video books) became one of the most used features, while the online test series saw thousands of test attempts, helping students track their performance effectively. Feedback from both students and educators confirmed that the platform made learning more interactive, accessible, and result-oriented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz IT followed a very structured project management approach, working in Agile sprints with clearly defined milestones. They delivered every phase of the app , from design to development and testing , on time and within the agreed schedule. Communication was smooth; they kept us updated regularly through calls and project management tools, and they were always quick to respond to our queries or new requests. Most importantly, they helped us transition from a legacy system to a fully digital solution, and the digital transformation was handled very productively by their team. Their flexibility and responsiveness made the entire collaboration hassle-free.

What was your primary form of communication with TechsBiz IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TechsBiz IT was their ability to blend technical expertise with a deep understanding of our educational vision. They didn’t just build a mobile app , they helped us achieve a true digital transformation, moving from traditional methods to a fully digital platform in a very productive way. Their team consistently came up with innovative ideas, such as optimizing video lessons for low bandwidth users and making the test series highly interactive. This proactive, solution-oriented mindset is what made them unique compared to other vendors.

Are there any areas for improvement or something TechsBiz IT could have done differently?

TechsBiz IT delivered a highly productive digital transformation, though more frequent progress updates would have made the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Executive of Servehiq Auto Private Limited

Describe what your company does in a single sentence.

AutoJagat is an online platform to manage whole automotive aftermarket, the aim behind is to provide automotive solutions for almost all brands of cars and bikes such as periodic servicing, mechanical repairs, accessories & decoration, insurance, resale and exchange even at user’s doorstep; and providing digital infrastructure to aftermarket service providers as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• Car & Bike Periodic Services
• Used Car & Bike Sale/Purchase
• Vehicle Insurance & Finance
• Hassel Free Warranty Claim

SOLUTION

How did you find TechsBiz IT?

Referral

Why did you select TechsBiz IT over others?

Good value for cost

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile App & Web Platform (for customers, workshop, rider, and admin).
WorkshopManagement System (service scheduling, billing, inventory, reports).
Franchise Model Implementation (training, branding, SOPs).
Integrated Services (pickup/drop-off, insurance, financing, warranty).
Customer Support System (24×7 helpline, chatbot, multi-channel support).
Analytics & Reports (service history, franchise performance, revenue tracking).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform developed by TechsBiz IT significantly improved our operational efficiency and customer engagement. Within the first 6 months of launch, we saw a 35% increase in new user registrations and onboarded over 200+ service providers across different cities. Our online booking and service management system reduced manual work by nearly 50%, allowing faster turnaround times for customers. Additionally, the integrated cloud-based record-keeping system enabled us to maintain a 100% digital service history for users, improving customer trust and retention. Most importantly, the mobile accessibility and emergency assistance feature helped us reduce average customer response time by 40%, which has had a direct positive impact on customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz IT managed the project very efficiently using an Agile methodology with weekly sprints and clear milestones. They consistently delivered items on time and kept us updated with progress reports. Whenever we had new requirements or changes, they responded quickly and adjusted the plan without causing delays. Their team was very proactive in communication, always available on calls, emails, or project management tools, and they ensured that our feedback was incorporated smoothly. Overall, their project management style gave us confidence that the project was in safe hands.

What was your primary form of communication with TechsBiz IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about TechsBiz IT was their ability to understand our vision and turn it into a scalable, user-friendly platform. Unlike many vendors who just follow instructions, they acted like true partners, offering innovative suggestions, identifying potential challenges in advance, and always focusing on the end-user experience. Their combination of technical expertise, proactive communication, and business-oriented thinking made them unique and highly reliable.

Are there any areas for improvement or something TechsBiz IT could have done differently?

Overall, our experience with TechsBiz IT was great. If I had to point out one area for improvement, it would be to provide more detailed post-launch documentation and training materials for our internal team. While their support team was always responsive and available, having structured documentation would make onboarding new team members even smoother.