Svitla is a global digital solutions company with over 20 years of industry experience. Since 2003, we have engineered more than 5,000 transformative solutions for our clients around the globe, bolstering their growth and competitive edge. Our mission is to advise and implement modern, sustainable solutions for our clients, using the power of digital, cloud, data, and intelligent technologies to help them create a thriving future for their businesses.
Having a world-class team of 1,000+ technology consultants, strategists, and delivery experts, Svitla provides advisory, development, analytical, and support services to enable successful business transformations.
We serve as a reliable partner to clients ranging from innovative startups to Fortune 500 enterprises, featuring notable brands such as Logitech, Ingenico, Amplience, and Global Citizen.
Our extensive technological expertise spans across 20+ industries, including E-commerce & Retail, Financial Services, Healthcare & Life Sciences, Hospitality & Travel, Logistics & Transportation, among others. Svitla’s globally distributed teams operate across 10 delivery centers across the US, LATAM, Europe, and Asia.
We are experts in a number of technological domains, including cloud migration and modernization, data analytics, web and mobile development, the Internet of Things, Artificial Intelligence and machine learning, and provide clients with DevOps and managed support services.
Svitla is a WBENC-certified business and one of the largest and fastest-growing women-owned IT companies in the US.
Our unparalleled value to our clients and high-quality services are verified by multiple international awards and certifications: ISO 9001:2015, SOC 2, AWS Advanced Partner, Inc. 5000, Global Outsourcing 100.
Min project size
$25,000+
Hourly rate
$25 - $49 / hr
Employees
1,000 - 9,999
Locations
Corte Madera, CA
Year founded
Founded 2003
Languages
Timezones
1 Language that we service
English
1 Timezone that we service
PST
Pacific Standard Time (PST)
3 Locations
Corte Madera , CA
Guadalajara , Mexico
Kraków , Poland
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.8
/5
What Clients Have Said
Svitla Systems is noted for providing good value for cost, with clients appreciating their pricing fitting budgets. Specific project costs range from $100,000 to $250,000, with teams typically composed of 2-10 members. Clients highlight effective resource use and responsiveness, enhancing overall project success.
Clients value Svitla Systems' alignment with their company values, which enhances collaboration and partnership. This cultural fit is frequently cited as a reason for selecting Svitla Systems over competitors.
Seamless Team Integration
Svitla Systems is recognized for their ability to integrate seamlessly with client teams, contributing to effective collaboration and project success. Clients appreciate their willingness to work as an extension of in-house teams.
Expertise in Staff Augmentation
Svitla Systems excels in providing staff augmentation services, offering skilled professionals who integrate well with client teams. Their ability to scale teams up or down based on client needs is particularly appreciated.
Positive Impact on Client Business
Svitla Systems' work has positively impacted client businesses by improving operational efficiency, reducing costs, and enabling growth. Clients attribute business success to the quality and effectiveness of Svitla's contributions.
Effective Communication Skills
Clients appreciate Svitla Systems' excellent communication skills, which facilitate smooth collaboration and project management. Their proactive approach to communication is a standout feature.
Challenges with Senior-Level Engineer Vetting
Some clients noted challenges with the vetting process for senior-level engineers, indicating that improvements in this area could enhance service quality.
Svitla Systems has developed a claims management platform for a civil insurance company. The team built the solution using Django and Vue.js. The platform helps the client manage their sales and operations.
Svitla Systems delivered the project according to the client's requirements. The team executed the project as planned and identified risks and delays through their weekly progress reports. Moreover, the client was impressed by the team's work culture and willingness to provide solutions.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Grupo JB
Describe what your company does in a single sentence.
We are civil works suppliers for insurance companies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish? A catastrophic claims management platform
SOLUTION
How did you find Svitla Systems?
Online Search
Why did you select Svitla Systems over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Svitla Systems were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design tailored software to register, asign, operate, control and do continuos follow ups to our sales by establishing different process status. facilitating communication between our ops teams, sales, our consumers and our clients. Software was developed using django for backend and vue for frontend. Svitla actively participated in designs user cases besides the software devolpment.
Key delivarables:
Key reports for follow up
Automation of different reports and letters
Sales registration including assignment to different sales reps, costing process, and withdrawals from costumers
Macroprocess design and status
Different self serving modules for operation, like zones, users, clients and personal data, business units
Costing modules
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The correct desing of the key delivarables described in the scope.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Almost everything went according to plan. We had reporting weekly sessions in addition to the meetings they had with us. This allowed us to identify delays and risks in order to work on them.
What was your primary form of communication with Svitla Systems?
Virtual Meeting
What did you find most impressive or unique about this company?
The work culture was very aligned with ours. There was a lot of communication and a willingness to provide solutions to the challenges that arose.
Are there any areas for improvement or something Svitla Systems could have done differently?
No, in general the did it very well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & App Testing for Transportation Company
Application TestingIT Staff Augmentation
Confidential
Sep. 2024 - Jan. 2027
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"I was impressed by Svitla Systems' professionalism."
Feb 28, 2025
IT Director, API
Tuyen Ly
Verified
Other industries
Canada
501-1,000 Employees
Online Review
Verified
Svitla Systems provides staff augmentation and testing services for a transportation company. The team has developed and executed automated test suites.
Svitla Systems' work has helped the client balance financial prudence, provide a great UX, meet SLAs, and fulfill cybersecurity requirements. The team is professional and flexible, and they adapt well to challenges. Svitla Systems delivers work on time and within cost estimates budget.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Director of API
Describe what your company does in a single sentence.
Providing our Clients' Crew With The Best & Most Efficient Layover Experience Is Our Top Priority
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish?
Augment our L2/L3 Support functions
SOLUTION
How did you find Svitla Systems?
Previous engagement
Why did you select Svitla Systems over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Svitla Systems were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop, and execute automated test suites
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Svitla team member enabled us to balance financial prudence, provide an awesome user experience, meet SLAs, and fulfill any cybersecurity requirements
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time, meeting quality expectation, and within cost estimates
What was your primary form of communication with Svitla Systems?
Virtual Meeting
What did you find most impressive or unique about this company?
I was impressed by Svitla Systems' professionalism, flexibility to adapt, and a partnership that aims for a 'win-win' outcome
Are there any areas for improvement or something Svitla Systems could have done differently?
Not particularly. Just the usual challenges of working with offshore teams.
RATINGS
4.5
"Excellent to grow with!"
Quality
4.5
Service & Deliverables
"Professional, friendly, client empathic"
Schedule
5.0
On time / deadlines
"Met all SLAs and deadlines"
Cost
5.0
Value / within estimates
"Very fair pricing"
Willing to Refer
4.5
NPS
"I recommend Svitla to other part of my organization
Staff Augmentation & Software Dev for BioTech Company
"We were impressed with how they maintained productivity, quality, and communication while their country was at war."
Feb 26, 2024
Former Department Director, Quanterix
Anonymous
Verified
Other industries
Billerica, Massachusetts
201-500 Employees
Online Review
Verified
Svitla Systems deployed product, quality, engineering, and project management specialists to augment a biotech firm's team. They assisted the client in designing, building, and testing a digital platform.
Svitla Systems consistently excelled in delivering the required functionalities, testing them, and fixing bugs. Their team leveraged the Agile Scrum methodology with two-week sprints. Despite the Russian Invasion, they maintained their productivity, communication, and work quality.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Former Department Director of Quanterix
Describe what your company does in a single sentence.
Develops an ultra-sensitive digital immunoassay platform
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish?
Pre-screened and provided candidates for staff augmentation roles:
product
quality
engineering
project management
SOLUTION
How did you find Svitla Systems?
Online Search
Why did you select Svitla Systems over others?
Pricing fit our budget
Great culture fit
How many teammates from Svitla Systems were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Provided key roles in designing, building, and testing a digital platform managing samples and data within an immunoassay device.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Every two weeks, progress was measured for delivering functionality, testing the functionality, and fixing any bugs. Svitla excelled in each of these 3 metrics throughout the project.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project used Agile Scrum with two-week sprints.
What was your primary form of communication with Svitla Systems?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Our team was based in Ukraine, so we were impressed with how they maintained productivity, quality, and communication while their country was at war.
Are there any areas for improvement or something Svitla Systems could have done differently?
We were very happy with Svitla's performance.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Staff Augmentation for Operational Support Co
Custom Software DevelopmentIT Staff Augmentation
Confidential
June 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have been great to work with."
Feb 26, 2024
VP of Engineering, Intrepid Networks
Andrew Greene
Verified
Information technology
Orlando, Florida
11-50 Employees
Online Review
Verified
Svitla Systems provides staff augmentation for an operational support company. Svitla Systems provides a Node.js developer that supplements the client's existing team, helping on a project for an end client.
Svitla Systems has found a good fit in a short amount of time, and the developer has integrated well with the client's team. Svitla Systems has adjusted to the client's scrum meeting schedule despite a time difference. Moreover, Svitla Systems communicates effectively through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of Engineering of Intrepid Networks
Describe what your company does in a single sentence.
Intrepid Networks provides critical operational support to both government and commercial organizations so that team members can instantaneously communicate, collaborate, and coordinate.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish?
Needed an experienced Node.JS developer to supplement existing team
SOLUTION
How did you find Svitla Systems?
Referral
Why did you select Svitla Systems over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Svitla Systems were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We had an extensive Node.JS project and we needed to backfill a developer who was very experienced in Node.JS. This project is for a major client, and has a tight deadline and we couldn't afford to be short-staffed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Final delivery to the customer. This project is still ongoing.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The contractor has integrated with out team. Even with the time difference, he has adjusted to be able to attend our daily scrums, and is now considered part of the Team.
What was your primary form of communication with Svitla Systems?
Virtual Meeting
What did you find most impressive or unique about this company?
They found a great fit in a very short amount of time, as well as coming in under budget. Communication has been great, as well as ongoing communications!
Are there any areas for improvement or something Svitla Systems could have done differently?
They have been great to work with, nothing that I can think of that I would change.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Payment Solutions Provider
API DevelopmentApplication Management & SupportCustom Software Development
Confidential
May 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
I appreciate the high-quality company that Svitla Systems is.
Feb 23, 2024
Senior Manager & Program Management, Invenco by GVR
Pamela Schengrund
Other industries
Houston, Texas
1,001-5,000 Employees
Online Review
Svitla Systems has been hired by a self-service payment solutions provider to manage software development teams. They're responsible for agile software development and PI planning.
The client is satisfied with Svitla Systems's work and performance. The team works independently, delivers milestones on time, and takes on extra work. They stand out for their agile development experience and excellent customer service. Overall, they're responsible and on top of everything
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Manager, Program Management of Invenco by GVR
Describe what your company does in a single sentence.
Invenco is a global provider of self-service payment solutions including outdoor payment terminals (OPT), electronic payment servers, and cloud services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish?
Leadership of Agile Release Trains
SOLUTION
How did you find Svitla Systems?
Referral
Why did you select Svitla Systems over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Svitla Systems were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SAFe Release Train Engineering:
Lead and manage agile release train,
lead agile scrum teams in software development,
manage multiple teams in agile software development,
lead PI Planning,
track PI deliverables status,
Conduct standard agile ceremonies with multiple teams.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Teams are consistently meeting milestones, are capable of functioning independently, multiple teams work together seamlessly, development teams are maturing and increasing their development capacity and velocity with every quarter. The RTE exceed their role responsibilities by taking on extra work such as mentoring, training material development, status reporting, process gap identification and resolution, etc.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The RTE's have strong project Management skills. They are very experienced in agile software development and know how to lead teams to deliver to committed milestones and deliverables.
What was your primary form of communication with Svitla Systems?
Virtual Meeting
What did you find most impressive or unique about this company?
Customer service from Svitla is excellent. The Account Managers are very responsible, screen candidates to provide high quality candidates to meet my need. The follow-up is excellent, frequent but not intrusive. Svitla conducts performance reviews on all of their contractors and requests that I conduct performance reviews on the contractors on my teams reporting the results back to Svitla.
Are there any areas for improvement or something Svitla Systems could have done differently?
None at this time. I appreciate the high-quality company that Svitla Systems is.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for SaaS Company
Custom Software DevelopmentEngineeringWeb Development
$200,000 to $999,999
Jan. 2020 - Ongoing
4.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"They take good care of people themselves and make it easier for us to retain talent."
Apr 6, 2023
CTO, SaaS Company
Anonymous
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
Svitla Systems augments the front- and backend teams of a SaaS company. They are fully integrated with the client's global team and work directly with their product and design team.
Svitla Systems have successfully onboarded their staff, delivering on the client's product roadmap. The client appreciates how the vendor has allowed them to interview candidates and respected their hiring criteria. They're also impressed with the vendor's ability to work according to their process.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of (a/an) Software
Describe what your company does in a single sentence.
SaaS provider in EdTech
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Svitla Systems to accomplish?
Staffing our frontend team
Staffing our backend team
SOLUTION
How did you find Svitla Systems?
Referral
Why did you select Svitla Systems over others?
Close to my geographic location
Great culture fit
Good value for cost
What was the size of Svitla Systems’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Svitla team has worked with us to augment our frontend and backend teams. Team members hired through Svitla are integrated fully with our global team and work directly with our product and design team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Staffed team with onboarded team members delivering on our product roadmap
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We do not use Svitla for project management. We hire engineers, and they work within our version of scrum and agile.
What was your primary form of communication with Svitla Systems?
Virtual Meeting
What did you find most impressive or unique about this company?
They allow us to interview candidates and respect our hiring criteria. They work with us to replace when it is not working out. They take good care of people themselves and make it easier for us to retain talent.
Are there any areas for improvement or something Svitla Systems could have done differently?
I would love to have more senior engineer hiring through this vendor however it has been difficult to hire beyond mid-level engineers.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Vulnerability Research for Risk Management Company
$50,000 to $199,999
Apr. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We've really enjoyed working with our contractor from Svitla Systems."
Feb 17, 2023
Engineering Manager, Risk Management Company
Anonymous
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
Svitla Systems provides vulnerability research services for a risk management company. They've helped the client build processes and tools for their research to review, correct, and verify critical data.
Thanks to Svitla Systems' help, the client has compiled one of the most complete datasets in their field. The client appreciates the team's ability to work independently on their portion of the project. Svitla Systems is also knowledgeable, quick to learn, and very thorough.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm an Engineering Manager overseeing the engineering efforts of a large scale security product
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Svitla Systems?
The world of vulnerability research is really complex - we collect and build a significant amount of data about known and emerging, vulnerabilities that often requires review, correct, or verification.
SOLUTION
How did you select this vendor and what were the deciding factors?
Svitla came to us with several great candidates who had prior cybersecurity and we selected them.
Describe the project in detail and walk through the stages of the project.
We developed a research team and built processes and tools for our research to team to help them review, correct, or verify critical data.
How many resources from the vendor's team worked with you, and what were their positions?
We have had one full-time researcher from Svitla for 2.5 years.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
With the help of Svitla, we've compiled one of the most complete datasets in our field.
How effective was the workflow between your team and theirs?
Very. Svitla is very independent and is able to complete their portion of the project with limited intervention.
What did you find most impressive or unique about this company?
We've really enjoyed working with our contractor from Svitla. They are quick to learn, have a good amount of domain knowledge, and have been very thorough.
Are there any areas for improvement or something they could have done differently?
For our needs, no.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
CRM App Development for Video Production Company
Custom Software Development
Confidential
Aug. 2020 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were more than happy to continue working with Svitla Systems."
Feb 6, 2023
Department Head, We Are Era
Anonymous
Other industries
Berlin, Germany
201-500 Employees
Online Review
Svitla Systems built a video production firm's internal CRM app to manage customer and campaign data. They created the app's multiple modules, set up automated tests, and implemented performance optimizations.
Svitla Systems delivered the CRM app on time. The client has been using the app for almost two years, enabling them to reduce manual work and human errors. Moreover, they lauded the vendor's ability to find qualified developers quickly and decided to extend their partnership for maintenance support.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I work as a department head of a company working in the field of digital video marketing & video production. We have 8 offices across Europe.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Svitla Systems, and what were your goals?
Svitla helped us building an internal CRM application to manage customer data, customer agreements and performance/campaign data. The application allowed people to view & manage all customer-related data in an easy and effective way and with less human mistakes due to the integrated e-sign processes.
SOLUTION
How did you select this vendor and what were the deciding factors?
The deciding factor to work with Svitla is their expertise with Ruby/Ruby on Rails and very quick interview process.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Svitla developers took active part in developing multiple modules of the application from scratch, covering the functionality with automated tests, refactoring and implementing performance improvements to various parts of the application.
How many people from the vendor's team worked with you, and what were their positions?
There were 3 people working with us:
2 senior backend developers (Ruby, Ruby on Rails)
a senior frontend developer (React.js, TypeScript)
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project was launched on time and is being used inside of the company for almost 2 years, helping people to reduce manual work & human mistakes. We continue working with Svitla on other projects and also on maintaining the existing solution.
Describe their project management style, including communication tools and timeliness.
We are working with the development team directly as a part of our team. The communication with the team happens via company's communication apps and emails. The project management is done in Asan, reviews of changes to the code are done on GitHub.
What did you find most impressive or unique about this company?
The interview process with software developers is very quick and effective, we were able to find suitable candidates for the project in 2 weeks.
Are there any areas for improvement or something they could have done differently?
We were more than happy to continue working with Svitla Systems.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Team Augmentation for Logistics Company
Business Consulting
Confidential
Jan. 2017 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have a very good system of pre-screening candidates."
Jul 25, 2019
CTO, Logistics Company
Anonymous
Verified
Other industries
Hamburg, Germany
11-50 Employees
Online Review
Verified
Svitla Systems was responsible for scaling up the team for a logistics company in order to drive the key product.
Although the project is ongoing, Svitla Systems has proven to be a successful partner. Their team is able to quickly find new members to augment the team.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
IT company in the logistics sector. My position is CTO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Svitla Systems?
We hired Svitla for driving our core product.
What were your goals for this project?
Driving the core product. Scale up the team.
SOLUTION
How did you select this vendor?
A few vendors contacted us. We checked them and contacted some. Then we chose the one with the best contact behaviour and customer service.
Describe the project and the services they provided in detail.
Extending the development and dev ops team.
What was the team composition?
Team of developers in our offices, one remote developer, one remote dev ops person.
RESULTS & FEEDBACK
How was project management arranged and how effective was it?
Project management is done on our side. It went well.
What did you find most impressive about this company?
They have a very good system of pre-screening candidates. Svitla finds new people very fast.
Are there any areas for improvement?
When screening candidates, also look for pro-activity and very good English skills.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Did already a few times.
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