Name: Starfish
Address: 138 W25th Street, Floor 7, New York, United States, NY, 10001, US
Telephone: 9737478542
Price range: $150 - $199
Rating: 4.9

The Brand Experience is the Brand

Starfish is a branding and creative communications agency founded on the philosophy that the brand experience is the brand. It is our strong belief that a brand is the sum total of all the interactions a customer has with a brand, and we work tirelessly to ensure that all of a brand’s expressions are in sync.

Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
New York, NY
Year founded
Founded 2002
Languages
Timezones

Service Lines

Branding: 40%
Advertising: 25%
Web Design: 15%
Content Marketing: 10%
Graphic Design: 10%

Select Focus Area

Branding Focus

Brand strategy: 40%
Brand messaging: 20%
Corporate identity: 15%
Product branding: 15%
Naming: 10%

Advertising Focus

Print advertising: 40%
Other advertising: 25%
Out of home advertising: 25%
Broadcast video advertising: 5%
Radio advertising: 5%

CMS Focus

WordPress CMS: 70%
Umbraco CMS: 15%
Sitecore CMS: 10%
Drupal CMS: 5%

Industries

Legal: 15%
Medical: 15%
Business services: 10%
Construction: 10%
Consumer products & services: 10%
Financial services: 10%
Government: 10%
Non-profit: 10%
Real estate: 10%

Clients

Enterprise (>$1B): 40%
Midmarket ($10M - $1B): 40%
Small Business (<$10M): 20%

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Starfish offers competitive pricing with projects ranging from $15,000 to over $1 million, delivering high value for cost. Clients praise their responsiveness, creative solutions, and effective project management, often resulting in successful campaign outcomes and strong ROI.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 36 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Starfish Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

High Client Satisfaction and Loyalty

Clients express high satisfaction with Starfish's services, often resulting in long-term partnerships. Their dedication to understanding client needs and delivering quality work fosters strong client loyalty.
Strong Project Management Skills

Starfish is recognized for their exemplary project management, consistently delivering projects on time and within budget. They maintain open communication and are highly responsive, ensuring smooth collaboration and client satisfaction.
Comprehensive Branding Expertise

Starfish excels in developing cohesive brand identities and strategies across various industries, from healthcare to real estate. Clients consistently praise their ability to create unique brand positioning, logos, and messaging that align with company values and goals.
Impressive Industry Knowledge

Starfish possesses deep industry knowledge, allowing them to offer valuable insights and strategic guidance. Clients appreciate their expertise in translating complex industry concepts into effective marketing strategies.
Exceptional Team Leadership

Starfish's leadership is actively involved in projects, ensuring high-quality outcomes and client satisfaction. Their hands-on approach and commitment to client success are frequently highlighted in reviews.
Constructive Feedback on Time Management

While Starfish generally maintains strong project timelines, a few clients noted occasional delays in response times on subsequent projects. Improving time management could enhance overall client experience.

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Starfish Reviews

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Branding
Brand messaging
+3
$10,000,000 +
Mar. - Dec. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They did a perfect job."

Jan 8, 2024

CEO, SquareOne

John Sadlowski

Energy & natural resources
Philadelphia, Pennsylvania
11-50 Employees
Online Review
Verified

Starfish provided branding services for a renewable energy firm. The team was tasked with establishing the client's brand identity, including their company name, brand strategy, mission statement, and image.

Thanks to Starfish's help, the client managed to develop a cohesive brand identity. The team ensured a seamless customer experience by being punctual and highly responsive to the client's needs. Overall, the team handled the entire project very well.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of SquareOne

Describe what your company does in a single sentence.

We recycle wasted hydrocarbons into clean fuels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Name company
Mission statement
Brand

SOLUTION

How did you find Starfish?

Referral

Why did you select Starfish over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Name
branding
image
strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cohesive message and feel through the entire branding

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely responsive and kept to a timeline.

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Personalized and tailored approach

Are there any areas for improvement or something Starfish could have done differently?

They did a perfect job.

RATINGS

5.0

Advertising Branding Graphic Design
Confidential
May 2017 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"They have never turned down a challenge."

Dec 20, 2023

Director of Mktg and Market Research, Government Department

Anonymous

Government
New York City, New York
5,001-10,000 Employees
Online Review
Verified

A government department has hired Starfish for PR and marketing. The team manages the client's major media campaigns and messaging.

Starfish provides solid campaigns for the client's public messaging. Starfish's team is punctual and responsive via virtual and in-person meetings. The client also praises the team's swift work and commitment to take on challenges.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing and Market Research of a government company

Describe what your company does in a single sentence.

Government

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Public Health Messaging
Public Health Education
Public Health Multimedia campaign development

SOLUTION

How did you find Starfish?

Why did you select Starfish over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a contract with Starfish. They develop many of our major media campaigns and are responsible for a large portion of the messaging to New Yorkers during the COVID pandemic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We conduct post campaign surveys.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Starfish team often over delivers. They are always ready to answer the call, particularly during emergencies.

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I'm most impressed by the speed in which Starfish is able to execute and deliver a final product. They have never turned down a challenge.

Are there any areas for improvement or something Starfish could have done differently?

Starfish is a great partner for us

RATINGS

5.0

Branding Content Marketing Graphic Design
Brand messaging
+2
Confidential
Jan. - Sep. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They listened well and were very responsive."

Dec 15, 2023

Vice Chairman, JLL

Paul Glickman

Real estate
New York City, New York
10,001+ Employees
Online Review
Verified

Starfish helped a real estate provider with building repositioning and marketing. The scope included renaming assets, developing strategies, and implementing them.

The client was pleased with the results of the engagement. Starfish was very creative, punctual, and responsive. Communication was efficient via meetings and email. They listened attentively to the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice Chairman of JLL

Describe what your company does in a single sentence.

Global Commercial Real Estate Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Assist in a building repositioning and marketing

SOLUTION

How did you find Starfish?

Referral

Why did you select Starfish over others?

High ratings
Great culture fit
Referred to me

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

renaming of asset , strategy for repositioning , creative and implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

good success in leasing up the asset

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very creative, On time and on budget

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

they were extremely creative. They listened well and were very responsive.

Are there any areas for improvement or something Starfish could have done differently?

no , they were great

RATINGS

5.0

Advertising Branding Digital Asset Management
Other advertising
+1
Confidential
Jan. - July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were always on time."

Dec 13, 2023

EVP & Chief Revenue Officer, Advertising & Mktg Co

James L. Coleman

Financial services
New York City, New York
11-50 Employees
Online Review
Verified

An advertising and marketing company hired Starfish for marketing and brand strategy. The team performed quantitative research via customer interviews, market research, and data analysis.

Starfish delivered a fully executable value proposition for the client's brand strategy. Starfish's team was punctual, responsive, and collaborative. The client also praised the team's transparency and teamwork.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the EVP, Chief Revenue Officer of American Guardian

Describe what your company does in a single sentence.

Brand Consultancy / advertising

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Brand Strategy
Value Proposition Development

SOLUTION

How did you find Starfish?

Referral
Other

Why did you select Starfish over others?

High ratings
Good value for cost
Referred to me
Company values aligned
past success working with them

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quantitative research through customer interviews.
Market research and data analysis.
Leadership 1x1 interviews to develop / define value proposition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully executable value proposition and brand strategy that is differentiated and proving successful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time...Very responsive. Very collaborative, great listeners

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Collaborative nature working together. Transparent in thought, idea generation. Excellent teamwork, with strong final product delivery.

Are there any areas for improvement or something Starfish could have done differently?

none

RATINGS

5.0

"Strong expertise"

Branding Content Marketing Graphic Design
Environmental Graphic Design
+6
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The leadership is uniquely and closely involved in each project."

Dec 13, 2023

EVP of Marketing, Commercial Real Estate Co

Anonymous

Real estate
Manhattan, New York
201-500 Employees
Online Review
Verified

Starfish leads a rebranding project for a commercial real estate company. The team is in charge of rebranding and repositioning select midtown assets to change the perception of one of the client's buildings.

The new brand identity has been approved by the client, marking the project's success. The team is very timely, flexible to the client's needs, and thorough in their responses, offering a thoughtful approach. Moreover, their leadership is closely involved in the project, collaborating in person.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the EVP, Marketing of a real estate company

Describe what your company does in a single sentence.

Commercial real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Rebranding project

SOLUTION

How did you find Starfish?

Online Search

Why did you select Starfish over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead the rebrand and repositioning of select midtown assets to change the perception of the building within its current neighborhood.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Approval of the brand identity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes always. Very thoughtful in their approach, very thorough in their responses and always on time.

What was your primary form of communication with Starfish?

In-Person Meeting

What did you find most impressive or unique about this company?

The leadership is uniquely and closely involved in each project and extremely flexible to our ever changing needs.

Are there any areas for improvement or something Starfish could have done differently?

RATINGS

5.0

Advertising Branding Logo
Brand messaging
+2
Confidential
July - Nov. 2013

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have very strong project management skills."

Dec 13, 2023

Former CMO, Programmatic Advertising Company

Elizabeth Hellman

Advertising & marketing
Manhattan, New York
51-200 Employees
Online Review
Verified

Starfish provided rebranding services for a programmatic advertising company. The team was responsible for the company's new name, logo, identity, website, and advertising campaign.

Starfish launched the brand on time, and the client's industry buzz, internal buy-in, and enthusiasm increased. The team had strong project management skills, providing creative solutions and being responsive to feedback. Their creativity, positivity, and can-do attitude were remarkable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CMO of a programmatic advertising company

Describe what your company does in a single sentence.

Programmatic advertising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Rebrand (Naming, Positioning, Design)

SOLUTION

How did you find Starfish?

Referral

Why did you select Starfish over others?

Pricing fit our budget
Great culture fit
Referred to me

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebrand of the company: name, logo, identity, website, advertising campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time launch of brand.
Industry buzz.
Internal buy in and enthusiasm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?
They have very strong project management skills:

Delivered on time. Managed multiple personalities.
Pivoted when the project shifted.
Provided creative solutions.
Listened to feedback from a large group of stakeholders.

What was your primary form of communication with Starfish?

In-Person Meeting

What did you find most impressive or unique about this company?

Creativity, responsiveness and positive, can'-do attitude.

Are there any areas for improvement or something Starfish could have done differently?

No.

RATINGS

5.0

"This team is exceptional in every aspect. Not only are they incredibly skilled in their respective roles, but they also demonstrate a genuine commitment to excellence. Their ability to actively listen to feedback sets them apart, showcasing their dedication to continuous improvement. What truly stands out is their unwavering commitment to delivering high-quality work products. Beyond their professional competence, the team members are wonderful individuals, making collaboration a joy. This team is a powerhouse of talent, embodying both skill and a commendable work ethic."

Quality
5.0
Service & Deliverables

"This team of highly skilled individuals goes beyond the conventional, showcasing not only technical prowess but also creative minds that bring innovative solutions to the table. Their responsiveness to feedback is remarkable, ensuring that they not only meet expectations but consistently exceed them. The team's commitment to over-delivering on every project is a testament to their dedication to quality service and outstanding deliverables."
Schedule
5.0
On time / deadlines

"This team deserves high praise for their exceptional timeliness and impeccable record of meeting deadlines, even under the pressure of a very tight timeline with numerous stakeholders involved. Despite the challenging circumstances, they consistently delivered everything on time, showcasing a level of efficiency and professionalism that is truly commendable. Their proactive and creative approach to problem-solving in the face of tight schedules demonstrates a commitment to success that is both impressive and reliable."
Cost
5.0
Value / within estimates

"This team's performance in terms of cost and value for money is nothing short of outstanding. Despite the budget constraints, the team consistently went above and beyond expectations, delivering exceptional results that far exceeded the value of the investment. Their commitment to maximizing value while staying within budgetary constraints is commendable."
Willing to Refer
5.0
NPS

"I wholeheartedly recommend this exceptional team for any project or endeavor. They are a powerhouse of talent, consistently delivering outstanding results that not only meet but exceed expectations. From their remarkable skills and commitment to excellence to their proactive problem-solving and creative solutions, this team stands out in every aspect. Their ability to navigate tight timelines with numerous stakeholders showcases their professionalism and dedication. Moreover, their exemplary performance in terms of cost and value for money, coupled with their consistent over-delivery, makes them an invaluable asset. Working with this team is not just a collaboration; it's an assurance of top-tier quality, creativity, and reliability. I confidently recommend this team for any project requiring a blend of expertise, innovation, and a commitment to exceeding goals.

Advertising Branding
Brand messaging
+3
$1,000,000 to $9,999,999
Jan. 2021 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very attentive and accommodating."

Dec 13, 2023

VP Marketing, Holman

Craig Balfour

Automotive
08054 Mount Laurel, NJ
5,001-10,000 Employees
Online Review
Verified

Starfish rebranded the visual identity of an automotive services company. The client had different companies operating under different names, and Starfish merged them together under one brand.

Starfish successfully rebranded and launched the client's new brand. The team was creative and informative, meeting the client's expectations. Starfish delivered the project on time and within budget, being accommodating, attentive, and responsive to the client's needs via email and meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice President Marketing of Holman

Describe what your company does in a single sentence.

Automotive services company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Complete company rebrand

SOLUTION

How did you find Starfish?

Online Search

Why did you select Starfish over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Starfish were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had & different companies operating under different names and identities. We brought them all together under one new brand and identity

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We rebranded the entire company on time and on budget. The launch was very succesful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very attentive and accommodating never felt like we were on the clock a true partner

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to please and very creative and informative could not have done it without them

Are there any areas for improvement or something Starfish could have done differently?

RATINGS

5.0

Advertising Branding Web Design
Brand strategy
Confidential
Oct. 2021 - Dec. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Starfish always met the predefined project timelines and was responsive to our needs."

Dec 13, 2023

COO, UpScript Health

George Jones

Other industries
Scottsdale, Arizona
51-200 Employees
Online Review
Verified

A telemedicine company hired Starfish for branding and digital strategy. The team's work included product rebrand, product strategy, messaging, digital asset creation, and web development.

Starfish's work helped the client with their conversions. Starfish's team was punctual, responsive, and adaptive to the project's needs. The client also praised the team's strategic approach and creativity.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of UpScript Health

Describe what your company does in a single sentence.

UpScript is a telemedicine company that provides "digital front door" services to Pharmaceutical and Med Tech companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Optimize the consumer facing strategy for a pharmaceutical brand
Strengthen our web and digital presence for telemedicine conversions

SOLUTION

How did you find Starfish?

Prior relationship

Why did you select Starfish over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from Starfish were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Completely rebrand the product.
Product strategy, product messaging
digital asset creation
UX optimization
Web design and development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Telemedicine conversions, CPA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Starfish always met the predefined project timelines and was responsive to our needs, willing to adapt and support the evolving needs of the brand/business.

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Strategy development. Starfish was able to deliver on the brand/market insights to deliver great strategy and aligned creative.

Are there any areas for improvement or something Starfish could have done differently?

No....I would work with Starfish on my next opportunity.

RATINGS

5.0

Branding Content Marketing
Brand messaging
+2
Confidential
May - Dec. 2018

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The staff is extremely dedicated and customer-focused."

Dec 12, 2023

VP of Product Marketing, Consumer Electronics & Home Appliance Manufacturer

Douglas Kern

Other industries
Suwanee, Georgia
10,001+ Employees
Online Review
Verified

Starfish has worked on multiple brand projects including product launches, packaging, messaging, website development, and events.

Starfish’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Product Marketing of Hisense USA

Describe what your company does in a single sentence.

Consumer Electronics and Home Appliance manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Branding
Messaging
Packaging

SOLUTION

How did you find Starfish?

worked with them in the past

Why did you select Starfish over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Starfish were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked with Starfish on multiple brand projects including; product launches, packaging, messaging, website development and events.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

KPI's were measured in brand lift, product sell-thru and consumer engagment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Starfish always delivered ON TIME, even under tough deadlines. Their project management skills are on point.They are masters at keeping the projects moving so that they stay on schedule.

What was your primary form of communication with Starfish?

In-Person Meeting

What did you find most impressive or unique about this company?

The staff is extremely dedicated and customer-focused. We had access to senior leadership whenever needed.

Are there any areas for improvement or something Starfish could have done differently?

none

RATINGS

5.0

Advertising Branding Video Marketing
Other advertising
+1
$50,000 to $199,999
Mar. - Aug. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The principal, and everyone on the team really cared about helping us to improve the overall business."

Dec 12, 2023

Head of Marketing, Window Products Manufacturer

Anonymous

Manufacturing
Cerritos, California
1,001-5,000 Employees
Online Review
Verified

Starfish produced a full feature video as part of a project launch for a window products manufacturer. They also created nine video vignettes about individual product features as additional deliverables.

Starfish delivered on time and within budget, and the videos brought views, interaction, and sales to the client. The team had outstanding project management keeping the client updated through weekly status calls. Their impressive commitment was crucial for the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of a manufacturing company

Describe what your company does in a single sentence.

We are an industry leader in manufacturing custom window covering products that homeowners and businesses across the country choose to beautify their space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Assist in the development of foundational branding work
Creation of a full feature video as part of a project launch
Creation of video vignettes as additional deliverables associated with the full feature video

SOLUTION

How did you find Starfish?

Referral

Why did you select Starfish over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wished to expand our brand image and consideration among a consumer audience by promoting its robust motorization offerings via video: 1 long form features/benefits video, and 9 individual feature/benefit videos that will drive motorization sales and widen brand appeal among consumers. Videos should showcase motorization in an elevated and inspiring, yet educational, manner to excite consumers about the brand and understand impact this product could have on their lives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery on time and within budget
Use across the organization (website, YouTube channel, social media, etc)
Views, likes
Sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management from Starfish was outstanding. We had weekly status calls, and I was kept apprised of all developments every step of the way.

What was your primary form of communication with Starfish?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The principal, and everyone on the team really cared about helping us to improve the overall business.

Are there any areas for improvement or something Starfish could have done differently?

We were very satisfied with the project deliverables and the brand positioning work.

RATINGS

5.0

Showing 31-40 of 49 Reviews

Our Story

We are Starfish, an independent NYC full‑service branding and creative communications team. Rooted in the belief that the Brand Experience IS the brand, our multidisciplinary experts blend strategy, design and advertising to craft immersive brand systems across digital, physical and traditional touchpoints. Using our proprietary ACNA.AI Model—honed across hundreds of brands—we’ve driven impactful identities and campaigns for clients from startups to global firms.

Quick Facts

24 years in business

Tools and Technology

FigJam

SurveyMonkey

Slack

Microsoft Teams

Zoom

Google Meet

ClickUp

Google Drive

Gusto

Fireflies.ai

Google Docs

Google Sheets

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 44

Overall Review Rating: 4.9

Source: Clutch

Last Updated: March 25, 2026

Business Entity

Business Entity Name	Starfish, LLC
Source	New York Secretary of State
Jurisdiction of Formation	New York
Date of Formation	December 19, 2002
Status	Active
Last Updated	November 19, 2025
ID	2847588

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	November 19, 2025

Learn More About The Clutch Verification Process

Locations (1)

138 W25th Street, Floor 7 New York, NY, United States 10001

41 - 49

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Shalaka Teli

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(2)

Starfish

The Brand Experience is the Brand

2 Languages that we service

4 Timezones that we service

1 Locations

Services

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Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Reviews

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Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction and Loyalty

Strong Project Management Skills

Comprehensive Branding Expertise

Impressive Industry Knowledge

Exceptional Team Leadership

Constructive Feedback on Time Management

Reviews mentioning:

Starfish Reviews

Branding Services for Renewable Energy Company

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PR & Marketing for Government Department

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Repositioning & Marketing Services for Real Estate Provider

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Marketing & Brand Strategy for Advertising & Mktg Co

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Rebranding for Commercial Real Estate Company

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Rebranding for Programmatic Advertising Company

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Rebranding for Automotive Services Company

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Branding & Digital Strategy for Telemedicine Company

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Branding Services for Consumer Electronics & Home Appliance Manufacturer

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