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The Brand Experience is the Brand

Starfish is a branding and creative communications agency founded on the philosophy that the brand experience is the brand. It is our strong belief that a brand is the sum total of all the interactions a customer has with a brand, and we work tirelessly to ensure that all of a brand’s expressions are in sync.

  • Min project size
    $25,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    New York, NY
  • Year founded
    Founded 2002
  • Languages
  • Timezones

2 Languages that we service

  • English
  • Spanish

4 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)

1 Locations

  • New York , NY

No have been added yet...

    Pricing Snapshot

    Min. project size $25,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Starfish offers competitive pricing with good value for cost, highlighted by project costs ranging from $15,000 to over $1 million. Clients consistently praise their responsiveness, project management, and ability to deliver on time and within budget.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $200,000 - $999,999 based on 36 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Starfish Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Challenges with Timeline Management

      While overall project management is strong, some clients noted occasional challenges with timeline management, particularly when projects extended beyond the initial scope. Clearer communication on potential delays could improve client experience.

    • Strong Project Management

      Clients consistently commend Starfish for their exceptional project management skills. They are noted for delivering projects on time and within budget, maintaining clear communication, and being highly responsive to client needs.

    • Successful Campaigns and Initiatives

      Clients report successful outcomes from campaigns and initiatives managed by Starfish. These successes include awards, increased brand recognition, and achieving specific business objectives.

    • Agility and Flexibility

      Starfish is praised for their agility and flexibility, particularly in handling tight deadlines and adapting to changing project requirements. Their ability to pivot and deliver under pressure is a key strength noted by clients.

    • Effective Branding and Marketing

      Starfish is recognized for their effective branding and marketing services. Their work includes developing brand identities, creating marketing materials, and executing advertising campaigns that have led to increased engagement and positive client feedback.

    • Creative and Strategic Solutions

      Clients appreciate Starfish's ability to provide creative and strategic solutions tailored to their specific needs. The company's strength lies in understanding client challenges and delivering impactful branding and marketing strategies.

    Starfish Reviews

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    All Filters

    Marketing Campaign for Real Estate Company

    • Other Digital Marketing
    • $50,000 to $199,999
    • Feb. - June 2018
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They were an integral part of the process and our success."

    Senior Vice President- Director of Leasing , Global Holdings Management
    Craig Panzirer
    • Real estate
    • New York, United States
    • 51-200 Employees
    • Online Review 
    • Verified

    Starfish created a marketing approach that included props for a marketing center, direct mail pieces for a brokerage community, print ads in NYC publications, and digital ads.

    Consumer Insight & Branding for Global Wellness Organization

    • Branding
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They deliver as well as the most prestigious strategic partners but engage us like next-door neighbors.”

    SVP of Insight & Community Impact, Weight Watchers
    Deb Benovitz
    • Healthcare
    • New York City, New York
    • 5,001-10,000 Employees
    • Phone Interview 
    • Verified

    Starfish created a detailed consumer journey map that detailed opportunities to keep customers engaged with their wellness. They then conducted extensive research to determine new prospective audiences.

    Brand Strategy for Large Consulting & Auditing Company

    • Branding
    • $10,000,000 +
    • Jan. 2004 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're an agency that is client focused, very creative and consistently delivers a quality product."

    US Brand Leader, Large Auditing Company
    Anonymous
    • Business services
    • New York City, New York
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Starfish has provided high-end brand and marketing strategy services for over 15 years, working on a wide range of internal and external brand/marketing projects ranging from employer branding, recruiting, advertising, events and more.

    Rebranding for Medical Diagnostics Firm

    • Branding
    • $50,000 to $199,999
    • Nov. 2017 - May 2018
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “They integrated the new brand into our existing structure and were sensitive to our internal historical variables.”

    VP of Global Marketing, Medical Diagnostics Firm
    Anonymous
    • Chemicals & Biotechnology
    • Boston, Massachusetts
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Starfish led rebranding efforts for a company within a medical diagnostics firm. After research and discovery, they renamed the brand, integrated it into existing architecture and updated its visual identity.

    Branding & Communications for Global Technology Company

    • Branding
    • $50,000 to $199,999
    • Apr. 2017 - Mar. 2018
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "They put a lot of thought into what the end user is going to say, feel, and do."

    Director of Project Management, HP
    Stacey Heiss
    • Information technology
    • San Francisco, California
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Building off of existing white papers, Starfish created a 38-page HR strategy book and a shorter executive summary.

    Branding & Advertising for Consumer Electronics Company

    • Branding
    • $1,000,000 to $9,999,999
    • Sep. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We required quick turnaround times on several projects, and they were nimble enough to deliver on time."

    VP of Marketing, Hisense USA
    Mark Viken
    • Consumer Products
    • New York City, New York
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Starfish coordinated a series of branding and advertising campaigns to increase the visibility of certain products. Projects included logo design, website development, packaging design, and content creation.

    Educational Campaign for Life Insurance Company

    • Branding
    • $50,000 to $199,999
    • Sep. 2017 - Apr. 2018
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They take a personal interest in understanding your business and helping you deliver your stated objectives." 

    Chief Marketing Officer, Guardian Life
    Beth Wood
    • Financial services
    • New York City, New York
    • 5,001-10,000 Employees
    • Phone Interview 
    • Verified

    Starfish managed an educational campaign based on pre-existing research and their own fact-finding efforts. After developing a strategy and creative briefs, they generated both digital and physical assets.

    Branding & Market Research for Women's Health Organization

    • Branding
    • $10,000 to $49,999
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    3.0
    Willing to Refer
    5.0

    "They are fun, strategic, and very responsive."

    Director of Market Research, Women's Health Organization
    Anonymous
    • Pharmaceuticals
    • Delray Beach, Florida
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Starfish initiated a market research and SEO initiative to identify knowledge gaps. The partnership ended after phase one when the internal focus pivoted.

    Research & Branding for Automotive Services Company

    • Branding Market Research Web Design
    • Confidential
    • Nov. 2019 - Mar. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Starfish continually went above and beyond to ensure a successful project."
    VP of Marketing, Holman
    Rick Deeck
    • Automotive
    • Mount Laurel, New Jersey
    • 5,001-10,000 Employees
    • Online Review 
    • Verified

    Starfish provided branding and research services for an automotive services company. The team helped with the brand's strategic direction, rebranding, execution, and launch.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    43
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    August 21, 2024

    Business Entity

    Business Entity Name Starfish, LLC
    Source New York Secretary of State
    Jurisdiction of Formation New York
    Date of Formation December 19, 2002
    Status Active
    Last Updated November 15, 2022
    ID 2847588

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated November 15, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    41 - 49

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