Starfish is a branding and creative communications agency founded on the philosophy that the brand experience is the brand. It is our strong belief that a brand is the sum total of all the interactions a customer has with a brand, and we work tirelessly to ensure that all of a brand’s expressions are in sync.
We believe that the most effective marketing starts with a sound brand strategy and employ proprietary methodologies to achieve an extraordinary level of brand integration. In the era of experience and CX optimization, a unique and compelling brand is critical in creating satisfying customer experiences. We are experts in integrating brand into all digital and physical customer interactions, a practice we call BX. Through our rigorous approach to building brand strategies and our numerous proprietary BX methodologies and processes, we are able to achieve an extraordinary level of brand integration.
By aligning and synchronizing a brand's core brand idea with the touchpoints and expression in four key operational segments (marketing communications, internal culture, product/service offering, and operations), we are able to create customer experiences that change people’s impressions and relationships with brands.
Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
New York, NY
Year founded
Founded 2002
Languages
Timezones
2 Languages that we service
English
Spanish
4 Timezones that we service
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
1 Locations
New York , NY
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.8
/5
What Clients Have Said
Starfish offers competitive pricing with good value for cost, highlighted by project costs ranging from $15,000 to over $1 million. Clients consistently praise their responsiveness, project management, and ability to deliver on time and within budget.
Starfish's customer-centric approach is frequently highlighted by clients. They take the time to understand client needs, provide tailored solutions, and ensure client satisfaction through attentive service and high-quality work.
Effective Branding and Marketing
Starfish is recognized for their effective branding and marketing services. Their work includes developing brand identities, creating marketing materials, and executing advertising campaigns that have led to increased engagement and positive client feedback.
Challenges with Timeline Management
While overall project management is strong, some clients noted occasional challenges with timeline management, particularly when projects extended beyond the initial scope. Clearer communication on potential delays could improve client experience.
Successful Campaigns and Initiatives
Clients report successful outcomes from campaigns and initiatives managed by Starfish. These successes include awards, increased brand recognition, and achieving specific business objectives.
Strategic Market Insights
Starfish is recognized for providing valuable market insights that inform branding and marketing strategies. Their research capabilities help clients make informed decisions and achieve strategic goals.
High-Quality Deliverables
The quality of Starfish's deliverables is consistently high, with clients praising the depth of their market research, the creativity of their designs, and the effectiveness of their branding strategies.
Director of Mktg and Market Research, Government Department
Anonymous
Government
New York City, New York
5,001-10,000 Employees
Online Review
Verified
A government department has hired Starfish for PR and marketing. The team manages the client's major media campaigns and messaging.
Starfish provides solid campaigns for the client's public messaging. Starfish's team is punctual and responsive via virtual and in-person meetings. The client also praises the team's swift work and commitment to take on challenges.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing and Market Research of a government company
Describe what your company does in a single sentence.
Government
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Public Health Messaging
Public Health Education
Public Health Multimedia campaign development
SOLUTION
How did you find Starfish?
RFP
Why did you select Starfish over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have a contract with Starfish. They develop many of our major media campaigns and are responsible for a large portion of the messaging to New Yorkers during the COVID pandemic.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We conduct post campaign surveys.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Starfish team often over delivers. They are always ready to answer the call, particularly during emergencies.
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I'm most impressed by the speed in which Starfish is able to execute and deliver a final product. They have never turned down a challenge.
Are there any areas for improvement or something Starfish could have done differently?
Starfish is a great partner for us
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Repositioning & Marketing Services for Real Estate Provider
BrandingContent MarketingGraphic Design
Confidential
Jan. - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They listened well and were very responsive."
Dec 15, 2023
Vice Chairman, JLL
Paul Glickman
Real estate
New York City, New York
10,001+ Employees
Online Review
Verified
Starfish helped a real estate provider with building repositioning and marketing. The scope included renaming assets, developing strategies, and implementing them.
The client was pleased with the results of the engagement. Starfish was very creative, punctual, and responsive. Communication was efficient via meetings and email. They listened attentively to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice Chairman of JLL
Describe what your company does in a single sentence.
Global Commercial Real Estate Provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Assist in a building repositioning and marketing
SOLUTION
How did you find Starfish?
Referral
Why did you select Starfish over others?
High ratings
Great culture fit
Referred to me
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
renaming of asset , strategy for repositioning , creative and implementation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
good success in leasing up the asset
Describe their project management. Did they deliver items on time? How did they respond to your needs?
very creative, On time and on budget
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
they were extremely creative. They listened well and were very responsive.
Are there any areas for improvement or something Starfish could have done differently?
no , they were great
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Marketing & Brand Strategy for Advertising & Mktg Co
AdvertisingBrandingDigital Asset Management
Confidential
Jan. - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were always on time."
Dec 13, 2023
EVP & Chief Revenue Officer, Advertising & Mktg Co
James L. Coleman
Financial services
New York City, New York
11-50 Employees
Online Review
Verified
An advertising and marketing company hired Starfish for marketing and brand strategy. The team performed quantitative research via customer interviews, market research, and data analysis.
Starfish delivered a fully executable value proposition for the client's brand strategy. Starfish's team was punctual, responsive, and collaborative. The client also praised the team's transparency and teamwork.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the EVP, Chief Revenue Officer of American Guardian
Describe what your company does in a single sentence.
Brand Consultancy / advertising
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Brand Strategy
Value Proposition Development
SOLUTION
How did you find Starfish?
Referral
Other
Why did you select Starfish over others?
High ratings
Good value for cost
Referred to me
Company values aligned
past success working with them
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Quantitative research through customer interviews.
Market research and data analysis.
Leadership 1x1 interviews to develop / define value proposition.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fully executable value proposition and brand strategy that is differentiated and proving successful
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were always on time...Very responsive. Very collaborative, great listeners
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Collaborative nature working together. Transparent in thought, idea generation. Excellent teamwork, with strong final product delivery.
Are there any areas for improvement or something Starfish could have done differently?
none
RATINGS
5.0
"Strong expertise"
Quality
5.0
Service & Deliverables
"Excellent"
Schedule
5.0
On time / deadlines
"Always on time"
Cost
5.0
Value / within estimates
"Great value"
Willing to Refer
5.0
NPS
"Best in class
Rebranding for Commercial Real Estate Company
BrandingContent MarketingGraphic Design
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The leadership is uniquely and closely involved in each project."
Dec 13, 2023
EVP of Marketing, Commercial Real Estate Co
Anonymous
Real estate
Manhattan, New York
201-500 Employees
Online Review
Verified
Starfish leads a rebranding project for a commercial real estate company. The team is in charge of rebranding and repositioning select midtown assets to change the perception of one of the client's buildings.
The new brand identity has been approved by the client, marking the project's success. The team is very timely, flexible to the client's needs, and thorough in their responses, offering a thoughtful approach. Moreover, their leadership is closely involved in the project, collaborating in person.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the EVP, Marketing of a real estate company
Describe what your company does in a single sentence.
Commercial real estate
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Rebranding project
SOLUTION
How did you find Starfish?
Online Search
Why did you select Starfish over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Lead the rebrand and repositioning of select midtown assets to change the perception of the building within its current neighborhood.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Approval of the brand identity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes always. Very thoughtful in their approach, very thorough in their responses and always on time.
What was your primary form of communication with Starfish?
In-Person Meeting
What did you find most impressive or unique about this company?
The leadership is uniquely and closely involved in each project and extremely flexible to our ever changing needs.
Are there any areas for improvement or something Starfish could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Rebranding for Programmatic Advertising Company
AdvertisingBrandingLogo
Confidential
July - Nov. 2013
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have very strong project management skills."
Dec 13, 2023
Former CMO, Programmatic Advertising Company
Elizabeth Hellman
Advertising & marketing
Manhattan, New York
51-200 Employees
Online Review
Verified
Starfish provided rebranding services for a programmatic advertising company. The team was responsible for the company's new name, logo, identity, website, and advertising campaign.
Starfish launched the brand on time, and the client's industry buzz, internal buy-in, and enthusiasm increased. The team had strong project management skills, providing creative solutions and being responsive to feedback. Their creativity, positivity, and can-do attitude were remarkable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CMO of a programmatic advertising company
Describe what your company does in a single sentence.
Programmatic advertising.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Rebrand (Naming, Positioning, Design)
SOLUTION
How did you find Starfish?
Referral
Why did you select Starfish over others?
Pricing fit our budget
Great culture fit
Referred to me
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Rebrand of the company: name, logo, identity, website, advertising campaign
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
On time launch of brand.
Industry buzz.
Internal buy in and enthusiasm.
Describe their project management. Did they deliver items on time? How did they respond to your needs? They have very strong project management skills:
Delivered on time. Managed multiple personalities.
Pivoted when the project shifted.
Provided creative solutions.
Listened to feedback from a large group of stakeholders.
What was your primary form of communication with Starfish?
In-Person Meeting
What did you find most impressive or unique about this company?
Creativity, responsiveness and positive, can'-do attitude.
Are there any areas for improvement or something Starfish could have done differently?
No.
RATINGS
5.0
"This team is exceptional in every aspect. Not only are they incredibly skilled in their respective roles, but they also demonstrate a genuine commitment to excellence. Their ability to actively listen to feedback sets them apart, showcasing their dedication to continuous improvement. What truly stands out is their unwavering commitment to delivering high-quality work products. Beyond their professional competence, the team members are wonderful individuals, making collaboration a joy. This team is a powerhouse of talent, embodying both skill and a commendable work ethic."
Quality
5.0
Service & Deliverables
"This team of highly skilled individuals goes beyond the conventional, showcasing not only technical prowess but also creative minds that bring innovative solutions to the table. Their responsiveness to feedback is remarkable, ensuring that they not only meet expectations but consistently exceed them. The team's commitment to over-delivering on every project is a testament to their dedication to quality service and outstanding deliverables."
Schedule
5.0
On time / deadlines
"This team deserves high praise for their exceptional timeliness and impeccable record of meeting deadlines, even under the pressure of a very tight timeline with numerous stakeholders involved. Despite the challenging circumstances, they consistently delivered everything on time, showcasing a level of efficiency and professionalism that is truly commendable. Their proactive and creative approach to problem-solving in the face of tight schedules demonstrates a commitment to success that is both impressive and reliable."
Cost
5.0
Value / within estimates
"This team's performance in terms of cost and value for money is nothing short of outstanding. Despite the budget constraints, the team consistently went above and beyond expectations, delivering exceptional results that far exceeded the value of the investment. Their commitment to maximizing value while staying within budgetary constraints is commendable."
Willing to Refer
5.0
NPS
"I wholeheartedly recommend this exceptional team for any project or endeavor. They are a powerhouse of talent, consistently delivering outstanding results that not only meet but exceed expectations. From their remarkable skills and commitment to excellence to their proactive problem-solving and creative solutions, this team stands out in every aspect. Their ability to navigate tight timelines with numerous stakeholders showcases their professionalism and dedication. Moreover, their exemplary performance in terms of cost and value for money, coupled with their consistent over-delivery, makes them an invaluable asset. Working with this team is not just a collaboration; it's an assurance of top-tier quality, creativity, and reliability. I confidently recommend this team for any project requiring a blend of expertise, innovation, and a commitment to exceeding goals.
Rebranding for Automotive Services Company
AdvertisingBranding
$1,000,000 to $9,999,999
Jan. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very attentive and accommodating."
Dec 13, 2023
VP Marketing, Holman
Craig Balfour
Automotive
08054 Mount Laurel, NJ
5,001-10,000 Employees
Online Review
Verified
Starfish rebranded the visual identity of an automotive services company. The client had different companies operating under different names, and Starfish merged them together under one brand.
Starfish successfully rebranded and launched the client's new brand. The team was creative and informative, meeting the client's expectations. Starfish delivered the project on time and within budget, being accommodating, attentive, and responsive to the client's needs via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President Marketing of Holman
Describe what your company does in a single sentence.
Automotive services company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Complete company rebrand
SOLUTION
How did you find Starfish?
Online Search
Why did you select Starfish over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Starfish were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We had & different companies operating under different names and identities. We brought them all together under one new brand and identity
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We rebranded the entire company on time and on budget. The launch was very succesful
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very attentive and accommodating never felt like we were on the clock a true partner
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Willingness to please and very creative and informative could not have done it without them
Are there any areas for improvement or something Starfish could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Digital Strategy for Telemedicine Company
AdvertisingBrandingWeb Design
Confidential
Oct. 2021 - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Starfish always met the predefined project timelines and was responsive to our needs."
Dec 13, 2023
COO, UpScript Health
George Jones
Pharmaceuticals
Scottsdale, Arizona
51-200 Employees
Online Review
Verified
A telemedicine company hired Starfish for branding and digital strategy. The team's work included product rebrand, product strategy, messaging, digital asset creation, and web development.
Starfish's work helped the client with their conversions. Starfish's team was punctual, responsive, and adaptive to the project's needs. The client also praised the team's strategic approach and creativity.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Operating Officer of UpScript Health
Describe what your company does in a single sentence.
UpScript is a telemedicine company that provides "digital front door" services to Pharmaceutical and Med Tech companies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Optimize the consumer facing strategy for a pharmaceutical brand
Strengthen our web and digital presence for telemedicine conversions
SOLUTION
How did you find Starfish?
Prior relationship
Why did you select Starfish over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Starfish were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Completely rebrand the product.
Product strategy, product messaging
digital asset creation
UX optimization
Web design and development.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Telemedicine conversions, CPA
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Starfish always met the predefined project timelines and was responsive to our needs, willing to adapt and support the evolving needs of the brand/business.
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Strategy development. Starfish was able to deliver on the brand/market insights to deliver great strategy and aligned creative.
Are there any areas for improvement or something Starfish could have done differently?
No....I would work with Starfish on my next opportunity.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding Services for Consumer Electronics & Home Appliance Manufacturer
BrandingContent Marketing
Confidential
May - Dec. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The staff is extremely dedicated and customer-focused."
Dec 12, 2023
VP of Product Marketing, Consumer Electronics & Home Appliance Manufacturer
Douglas Kern
Consumer Products
Suwanee, Georgia
10,001+ Employees
Online Review
Verified
Starfish has worked on multiple brand projects including product launches, packaging, messaging, website development, and events.
Starfish’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Product Marketing of Hisense USA
Describe what your company does in a single sentence.
Consumer Electronics and Home Appliance manufacturer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Branding
Messaging
Packaging
SOLUTION
How did you find Starfish?
worked with them in the past
Why did you select Starfish over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Starfish were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Worked with Starfish on multiple brand projects including; product launches, packaging, messaging, website development and events.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
KPI's were measured in brand lift, product sell-thru and consumer engagment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Starfish always delivered ON TIME, even under tough deadlines. Their project management skills are on point.They are masters at keeping the projects moving so that they stay on schedule.
What was your primary form of communication with Starfish?
In-Person Meeting
What did you find most impressive or unique about this company?
The staff is extremely dedicated and customer-focused. We had access to senior leadership whenever needed.
Are there any areas for improvement or something Starfish could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Window Product Manufacturer
AdvertisingBrandingVideo Marketing
$50,000 to $199,999
Mar. - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The principal, and everyone on the team really cared about helping us to improve the overall business."
Dec 12, 2023
Head of Marketing, Window Products Manufacturer
Anonymous
Manufacturing
Cerritos, California
1,001-5,000 Employees
Online Review
Verified
Starfish produced a full feature video as part of a project launch for a window products manufacturer. They also created nine video vignettes about individual product features as additional deliverables.
Starfish delivered on time and within budget, and the videos brought views, interaction, and sales to the client. The team had outstanding project management keeping the client updated through weekly status calls. Their impressive commitment was crucial for the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Marketing of a manufacturing company
Describe what your company does in a single sentence.
We are an industry leader in manufacturing custom window covering products that homeowners and businesses across the country choose to beautify their space.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Assist in the development of foundational branding work
Creation of a full feature video as part of a project launch
Creation of video vignettes as additional deliverables associated with the full feature video
SOLUTION
How did you find Starfish?
Referral
Why did you select Starfish over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We wished to expand our brand image and consideration among a consumer audience by promoting its robust motorization offerings via video: 1 long form features/benefits video, and 9 individual feature/benefit videos that will drive motorization sales and widen brand appeal among consumers. Videos should showcase motorization in an elevated and inspiring, yet educational, manner to excite consumers about the brand and understand impact this product could have on their lives.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery on time and within budget
Use across the organization (website, YouTube channel, social media, etc)
Views, likes
Sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management from Starfish was outstanding. We had weekly status calls, and I was kept apprised of all developments every step of the way.
What was your primary form of communication with Starfish?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The principal, and everyone on the team really cared about helping us to improve the overall business.
Are there any areas for improvement or something Starfish could have done differently?
We were very satisfied with the project deliverables and the brand positioning work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Rebranding Services for Nonprofit
BrandingDigital StrategyGraphic Design
$200,000 to $999,999
Sep. 2018 - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a great strategy coupled with compelling creativity."
Dec 12, 2023
CEO, Americans for Ben-Gurion University
Doug Seserman
Non-profit
New York City, New York
11-50 Employees
Online Review
Verified
Starfish provided rebranding services for a nonprofit. The team audited the client's current marketing campaigns and developed a unique positioning and branding strategy for the client.
Thanks to Starfish, the client persuaded their board of directors to adopt a new branding and messaging strategy for the organization. The team delivered everything on time and within the agreed budget, meeting expectations. They communicated with the client through in-person and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Americans for Ben-Gurion University
Describe what your company does in a single sentence.
We raise awareness and financial resources for Ben-Gurion University of the Negev in Israel.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Re-branding Strategy
SOLUTION
How did you find Starfish?
Referral
Why did you select Starfish over others?
Close to my geographic location
Great culture fit
Referred to me
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Audited current marketing efforts and assessed competitive landscape to develop a unique positioning and re-branding strategy for my organization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Was able to get the board of directors to unanimously adopt a new branding and messaging strategy for the organization.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Starfish delivered everything we expected from them (and more) on time and in budget.
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Smart. They had a great strategy coupled with compelling creativity.
Are there any areas for improvement or something Starfish could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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