Starfish, 48 Reviews, Address, Data & More

The Brand Experience is the Brand

Starfish is a branding and creative communications agency founded on the philosophy that the brand experience is the brand. It is our strong belief that a brand is the sum total of all the interactions a customer has with a brand, and we work tirelessly to ensure that all of a brand’s expressions are in sync.

Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
New York, NY
Year founded
Founded 2002
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Starfish offers competitive pricing with good value for cost, highlighted by project costs ranging from $15,000 to over $1 million. Clients consistently praise their responsiveness, project management, and ability to deliver on time and within budget.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 36 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Starfish Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Comprehensive Brand Strategy

Clients value Starfish's comprehensive approach to brand strategy, which includes detailed market research, strategic planning, and creative execution. This holistic approach ensures cohesive and effective branding solutions.
Challenges with Timeline Management

While overall project management is strong, some clients noted occasional challenges with timeline management, particularly when projects extended beyond the initial scope. Clearer communication on potential delays could improve client experience.
Understanding Client Industries

Starfish's ability to understand and adapt to various industries is highlighted by clients. Their experience spans multiple sectors, allowing them to provide relevant and effective branding and marketing solutions.
Proficiency in Rebranding

Starfish is frequently praised for their expertise in rebranding projects, successfully merging multiple entities under a single brand and creating cohesive brand identities. Clients across various sectors, including healthcare, real estate, and automotive, acknowledged their effective strategies and creative solutions.
Creative and Strategic Solutions

Clients appreciate Starfish's ability to provide creative and strategic solutions tailored to their specific needs. The company's strength lies in understanding client challenges and delivering impactful branding and marketing strategies.
Strategic Market Insights

Starfish is recognized for providing valuable market insights that inform branding and marketing strategies. Their research capabilities help clients make informed decisions and achieve strategic goals.

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Starfish Reviews

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Branding Graphic Design
$50,000 to $199,999
Jan. 2022 - July 2023

4.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"The firm was extremely iterative and responsive."

Dec 11, 2023

CEO, Music School

Anonymous

Education
Manhattan, New York
51-200 Employees
Online Review
Verified

Starfish led the rebranding efforts of a music school. They developed the client's mission statement and rationale and designed their brand lock-up, including their logo, tagline, and color scheme.

Starfish successfully delivered the required outputs. Their team was iterative, responsive, and collaborative. They also pleased the client with how they acted as a partner rather than a service provider and how their values aligned with the brand's mission. Moreover, they communicated via meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of an education company.

Describe what your company does in a single sentence.

We provide music instruction to underserved students in under-resourced schools throughout New York City. It serves approximately 20,000 students in over 50 schools every week.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

To create a rebranding program.

SOLUTION

How did you find Starfish?

Online Search

Why did you select Starfish over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from Starfish were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mission statement and rationale
Logo design
Tagline
Branding lock up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of branding statement and rationale, branding lockup including logo and tagline, as well as color scheme.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The firm was extremely iterative and responsive. They acted as a partner rather than as a vendor.

What was your primary form of communication with Starfish?

Virtual Meeting

What did you find most impressive or unique about this company?

The value alignment of the company with our mission, responsiveness, and collaboration.

Are there any areas for improvement or something Starfish could have done differently?

None

RATINGS

4.0

Branding Content Marketing Graphic Design Web Design
$200,000 to $999,999
Aug. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Starfish team delivered our project ahead of schedule, and they were always available to answer questions."

Dec 11, 2023

Co-Founder & COO, Egg Healthy Pregnancy

Jennifer Powell

Software
San Francisco, California
51-200 Employees
Online Review
Verified

Starfish provided branding services for a digital health company. The team helped the client develop their brand identity and design their pre-seed and Series A pitch decks.

As a result of this collaboration, the client managed to secure pre-seed funders. Starfish worked very efficiently, delivering reliable services ahead of schedule without compromising quality. The team was also always ready and available to lend a helping hand.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Founder, COO of Egg Healthy Pregnancy

Describe what your company does in a single sentence.

Egg Healthy Pregnancy is an AI platform designed to help expectant and new mothers better understand their pregnancy and postpartum health through access to state-of-the-art tools, tests, and technologies used in partnership with their health providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Pre-Seed Pitch Deck Design
Series A Pitch Deck Design
Brand Identity

SOLUTION

How did you find Starfish?

Online Search

Why did you select Starfish over others?

High ratings
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Starfish were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the design and build of Pre-Seed and Series A pitch decks, Brand Identity, Market Competition Overview,

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Egg Healthy Pregnancy was able to secure pre-seed funders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Starfish team delivered our project ahead of schedule and they were always available to answer questions.

What was your primary form of communication with Starfish?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their unwavering partnership.

Are there any areas for improvement or something Starfish could have done differently?

None.

RATINGS

5.0

Branding Graphic Design Web Design
$50,000 to $199,999
Apr. - Nov. 2023

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They were a great partner."

Dec 11, 2023

Divison President, Encoura

Dennis Syracuse

Education
Austin, Texas
201-500 Employees
Online Review
Verified

Starfish provided web design services for an education nonprofit. The team helped the client design and implement a state-of-the-art graphic messaging system to their website.

Starfish successfully delivered quality solutions that met the client's expectations. The team did a great job of handling the project — everything was delivered on time, and they responded to the client's needs promptly. The partners interacted via virtual meetings, email, and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Divison President of Encoura

Describe what your company does in a single sentence.

Supports students, parents, educators and higher education institutions to achieve success

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Revision of website
Implementing state of the art graphics to communicate our message visually

SOLUTION

How did you find Starfish?

previous client

Why did you select Starfish over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Starfish were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a state of the art graphic messaging system to support our digital marketing offerings, allowing that the be come a template for the entire website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

milestones developed for each segment of the design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

totally - they were a great partner

What was your primary form of communication with Starfish?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

no boiler plating - solution was crafted in a bespoke manner that fulfilled and our needs and maximized results

Are there any areas for improvement or something Starfish could have done differently?

none

RATINGS

5.0

Advertising
$10,000 to $49,999
Feb. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Our brand visibility has significantly improved, leading to a notable increase in inquiries and website traffic."

Aug 20, 2023

Managing Director, Widney Manufacturing Limited

Steve Roberts

Manufacturing
Birmingham, England
51-200 Employees
Online Review

Starfish provided digital marketing services for a manufacturing company. They developed a tailored digital strategy to increase brand visibility, increase market share, and create a stronger digital presence.

Starfish's work has substantially boosted the client's brand visibility, increasing inquiries and website traffic. Their creativity and technical precision blend sets them apart in the advertising industry. They balanced creativity with technical precision.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director at Widney Manufacturing Limited of Widney Manufacturing Ltd

Describe what your company does in a single sentence.

We are global market leader in the design and manufacture of Vehicle windows, Vehicle sun blinds, Telescopic slides.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

our specific goals were to enhance brand visibility, increase market share, and create a stronger digital presence in the competitive landscape of vehicle windows, sun blinds, and telescopic slides.

SOLUTION

How did you find Starfish?

Online Search

Why did you select Starfish over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Starfish were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a tailored strategy that incorporated both traditional and digital channels to maximize our reach. Their scope of work encompassed designing visually captivating ad campaigns, managing our social media presence, optimizing our website for higher engagement, and creating content that effectively communicated our products' features and benefits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our brand visibility has significantly improved, leading to a notable increase in inquiries and website traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered items on time, and their responses to our needs were prompt and thorough.

What was your primary form of communication with Starfish?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The team unique ability to balance creativity with technical accuracy is a rare quality in the advertising world.

Are there any areas for improvement or something Starfish could have done differently?

RATINGS

5.0

Custom Software Development UX/UI Design Web Design Web Development
$10,000 to $49,999
Jan. 2022 - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their attention to detail during the design phase was commendable."

Aug 20, 2023

Co-Founder, The Surprize App

Andre Budinarta

Business services
Singapore
1-10 Employees
Online Review

Starfish developed an interactive platform for product discovery for a product experience provider. Their work included UI development, backend integration, database management, and testing.

Starfish delivered an engaging and innovative platform that received high ratings on app stores, which was a testament to the quality and impact of their work. The team was open to feedback and quick at making changes. Moreover, their attention to detail and branding skills were excellent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the co founder of The Surprize App

Describe what your company does in a single sentence.

Reinventing the way people learn about products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Our objective was to revolutionize the way people learn about products by creating an engaging and interactive platform.

SOLUTION

How did you find Starfish?

Clutch Site

Why did you select Starfish over others?

Pricing fit our budget

How many teammates from Starfish were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

user interface development, backend integration, database management, and testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the app's rating on app stores was amazing a testament to its quality and impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes,they were receptive to feedback and quick to implement necessary changes.

What was your primary form of communication with Starfish?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail during the design phase was commendable, 'starfish is certainly in the top tier of the world's branding firms and definitely one of the best in NYC'

Are there any areas for improvement or something Starfish could have done differently?

as i mentioned earlier ,they are the best i have work so far with

RATINGS

5.0

Advertising
$10,000 to $49,999
May 2022 - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness to our evolving needs was impressive."

Aug 19, 2023

VP, Health Advances

Sahni Sangeeta

Business services
Newton, Massachusetts
51-200 Employees
Online Review

Starfish developed and ran an advertising campaign to communicate the services of a strategy consulting firm. Their work included online ads, social media outreach, content creation, and reporting.

Thanks to Starfish's work, the client saw an increase in brand visibility, web traffic, and social media engagement, increasing the client's online reach by 45% and customer inquiries by 30%. Starfish was responsive to the client's needs, and their strategic skills and understanding were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice President of Health Advances

Describe what your company does in a single sentence.

They are a strategy consulting firm that helps clients realize growth and opportunities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

Our goal was to effectively communicate our growth opportunities and establish a strong market presence.

SOLUTION

How did you find Starfish?

Clutch Site

Why did you select Starfish over others?

Pricing fit our budget

How many teammates from Starfish were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

They encompassed a comprehensive advertising campaign, including targeted online advertisements, social media outreach, and content creation. The key deliverables consisted of eye-catching ad designs, engaging social media posts, and data-driven performance reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results surpassed our expectations. Our brand visibility saw a substantial boost, with a notable increase in website traffic and social media engagement. Notably, our online reach expanded by 45%, leading to a 30% rise in client inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

their responsiveness to our evolving needs was impressive.

What was your primary form of communication with Starfish?

Email or Messaging App

What did you find most impressive or unique about this company?

Their strategic prowess, punctuality, and keen understanding of our industry's intricacies undoubtedly catalyzed our growth journey.

Are there any areas for improvement or something Starfish could have done differently?

no, they are good in what they do and i would also like to recommend them and also partner with them in future

RATINGS

5.0

Graphic Design
Confidential
June - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They had excellent communication skills."

Jun 21, 2023

Freelance Writer

Anonymous

Social Networking
Nigeria
1,001-5,000 Employees
Online Review

Starfish designed an e-book cover for a freelance writer.

The client was satisfied with Starfish's designs. The team delivered on time and communicated effectively through email. Their 3D design expertise was evident.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the freelancer of a social networking company

Describe what your company does in a single sentence.

WE WRITE HIGH COMPELLING EBOOK

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Starfish to accomplish?

TO DESIGN MY EBOOK COVER

SOLUTION

How did you find Starfish?

Clutch Site

Why did you select Starfish over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Starfish provide outstanding design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

i love the project and it suit my need

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with Starfish?

Email or Messaging App

What did you find most impressive or unique about this company?

they are good enough and they had excellent communication skills

Are there any areas for improvement or something Starfish could have done differently?

They are good in 3d design

RATINGS

5.0

"recommend to other people"

Graphic Design Other Design
Less than $10,000
Oct. 2021 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.5

"The graphic designs developed by our partner are so good."

Jun 2, 2022

Software Developer, IT Firm

Anonymous

IT Services
11-50 Employees
Online Review

Starfish has been hired by an IT Firm for graphic design services. They are tasked with creating professional designs that meet the requirements for the software they are developing for their customers.

Starfish has developed exceptional graphics, and the client's customers are satisfied with the outcome. The client has also profited enough from the team's designs, which ensures a progressive partnership. Their design are of good quality, and the client is extremely pleased with their services.

The client submitted this review online.

BACKGROUND

Briefly describe what your company does and your role there.

I am a software developer engineer and I developed the various software with my development team.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

Our goals were to design the graphics for the software we developed for our customers. The design should be professional and also meet all the requirements.

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

Our partner is a reputed company and has a lot of good partners. Each member of their design team is a professional in their work so there is no compromise in quality So the scope is Awesome.

How many people does your company work with?

6 - 10 people

How did you find this provider?

Referral

Why did you choose to work with them?

Positive reviews and ratings
Great culture fit
Good value for cost
Referred by a trusted source
Company values aligned

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

The graphic designs developed by our partner are so good and our clients happy with it and the profit is also quite enough so there is a progressive partnership between us.

How does your team communicate with this service provider?

Virtual Meetings
Email or Messaging App
Project Management Platform

Are there any areas for improvement or something this service provider could have done differently?

The punctuality and don't compromise with quality attitude of our partner is praiseworthy.

RATINGS

4.5

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Verified Client Reviews: 43

Overall Review Rating: 4.9

Source: Clutch

Last Updated: August 21, 2024

Business Entity

Business Entity Name	Starfish, LLC
Source	New York Secretary of State
Jurisdiction of Formation	New York
Date of Formation	December 19, 2002
Status	Active
Last Updated	November 15, 2022
ID	2847588

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	November 15, 2022

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Locations (1)

41 - 49

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Starfish

The Brand Experience is the Brand

2 Languages that we service

4 Timezones that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Starfish Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Comprehensive Brand Strategy

Challenges with Timeline Management

Understanding Client Industries

Proficiency in Rebranding

Creative and Strategic Solutions

Strategic Market Insights

Reviews mentioning:

Starfish Reviews

Branding & Graphic Design for Music School

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding & Pitch Deck Design for Digital Health Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Education Nonprofit

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Platform Design & Dev for Product Experience Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Mktg & Advertising Campaign for Strategic Consulting Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Book Design for Freelance Writer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Graphic Design for IT Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)