Starfish is the Brand and Creative Intelligence™ agency built for the convergence of the human and AI worlds. Headquartered in New York with offices in France and Florida, Starfish has spent more than 20 years helping organizations lead their markets by building brands with the soul to move people and the coherence to drive AI. We've helped PwC, Gallup, Dunkin', ADL, Baxter, Avis, Principal, and hundreds of other market leaders do the same. Through one integrated practice, we express brands with coherence across the physical, digital, and AI worlds they now inhabit.
Working With Starfish
Rated 4.9-stars across verified Clutch reviews, with a perfect 5.0 for willingness to refer.
Employer branding work contributed to 35% higher recruitment success rate for a client.
Brand development work helped secure pre-seed funding for a healthcare startup client.
Starfish-led launch earned industry recognition, including a GOLD Transform Award and features from Fast Company and Men's Health for a consumer-healthcare client.
Core Services
Branding
Brand strategy, brand messaging, corporate identity, product branding, and naming
Advertising
Media strategy and campaign development across print, out-of-home, and broadcast
Web Design, Content Marketing & Graphic Design
Supporting creative and digital execution that carries the brand across channels
Best For
Enterprise and midmarket organizations planning a rebrand or a new brand launch.
Regulated, considered-purchase sectors such as legal, medical, and financial services.
Buyers who want brand strategy, messaging, identity, and naming handled under one roof.
Teams that value responsive, on-schedule delivery from a boutique senior team.
Not For
Very small businesses or minimal-budget projects (engagements are strategy-led and substantial).
Buyers seeking paid media, PR, or performance marketing without brand strategy.
Starfish offers competitive pricing that fits various budgets, with project costs ranging from $15,000 to over $1 million. Clients appreciate the value for cost, citing high-quality deliverables and effective project management, often exceeding expectations.
Starfish excels in creating cohesive branding strategies that resonate both internally and externally. Their work helps clients communicate effectively with stakeholders and enhances overall brand perception.
Excellent Client Communication
Starfish maintains effective communication through various channels, ensuring clients are informed and involved throughout the project lifecycle. This transparent communication fosters strong client relationships and trust.
Areas for Improvement in Time Management
While generally praised for their project management, a few clients noted areas for improvement in time management, particularly in responding promptly to subsequent project needs.
Creative and Strategic Solutions
Starfish is recognized for their innovative and strategic approach to projects. They provide creative solutions that align with client goals, often exceeding expectations and delivering unique value propositions.
High Client Satisfaction and ROI
Clients report significant ROI and increased engagement due to Starfish's efforts. Campaigns often outperform industry averages, leading to higher conversion rates, brand recognition, and customer engagement.
Impressive Project Management Skills
Multiple clients commend Starfish's project management abilities, highlighting their timely deliveries, responsiveness, and ability to manage complex projects efficiently. Their structured approach and attention to detail ensure projects are completed on time and within budget.
"The Starfish team delivered our project ahead of schedule, and they were always available to answer questions."
Dec 11, 2023
Co-Founder & COO, Egg Healthy Pregnancy
Jennifer Powell
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
Starfish provided branding services for a digital health company. The team helped the client develop their brand identity and design their pre-seed and Series A pitch decks.
As a result of this collaboration, the client managed to secure pre-seed funders. Starfish worked very efficiently, delivering reliable services ahead of schedule without compromising quality. The team was also always ready and available to lend a helping hand.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder, COO of Egg Healthy Pregnancy
Describe what your company does in a single sentence.
Egg Healthy Pregnancy is an AI platform designed to help expectant and new mothers better understand their pregnancy and postpartum health through access to state-of-the-art tools, tests, and technologies used in partnership with their health providers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Pre-Seed Pitch Deck Design
Series A Pitch Deck Design
Brand Identity
SOLUTION
How did you find Starfish?
Online Search
Why did you select Starfish over others?
High ratings
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Starfish were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work included the design and build of Pre-Seed and Series A pitch decks, Brand Identity, Market Competition Overview,
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Egg Healthy Pregnancy was able to secure pre-seed funders.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Starfish team delivered our project ahead of schedule and they were always available to answer questions.
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their unwavering partnership.
Are there any areas for improvement or something Starfish could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Rebranding Services for Nonprofit
BrandingDigital StrategyGraphic Design
$200,000 to $999,999
Sep. 2018 - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a great strategy coupled with compelling creativity."
Dec 12, 2023
CEO, Americans for Ben-Gurion University
Doug Seserman
Verified
Non-profit
New York City, New York
11-50 Employees
Online Review
Verified
Starfish provided rebranding services for a nonprofit. The team audited the client's current marketing campaigns and developed a unique positioning and branding strategy for the client.
Thanks to Starfish, the client persuaded their board of directors to adopt a new branding and messaging strategy for the organization. The team delivered everything on time and within the agreed budget, meeting expectations. They communicated with the client through in-person and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Americans for Ben-Gurion University
Describe what your company does in a single sentence.
We raise awareness and financial resources for Ben-Gurion University of the Negev in Israel.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Re-branding Strategy
SOLUTION
How did you find Starfish?
Referral
Why did you select Starfish over others?
Close to my geographic location
Great culture fit
Referred to me
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Audited current marketing efforts and assessed competitive landscape to develop a unique positioning and re-branding strategy for my organization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Was able to get the board of directors to unanimously adopt a new branding and messaging strategy for the organization.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Starfish delivered everything we expected from them (and more) on time and in budget.
What was your primary form of communication with Starfish?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Smart. They had a great strategy coupled with compelling creativity.
Are there any areas for improvement or something Starfish could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Graphic Design for Music School
BrandingGraphic Design
Digital Signage DesignBrand strategyCorporate identity
$50,000 to $199,999
Jan. 2022 - July 2023
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"The firm was extremely iterative and responsive."
Dec 11, 2023
CEO, Music School
Anonymous
Verified
Education
Manhattan, New York
51-200 Employees
Online Review
Verified
Starfish led the rebranding efforts of a music school. They developed the client's mission statement and rationale and designed their brand lock-up, including their logo, tagline, and color scheme.
Starfish successfully delivered the required outputs. Their team was iterative, responsive, and collaborative. They also pleased the client with how they acted as a partner rather than a service provider and how their values aligned with the brand's mission. Moreover, they communicated via meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an education company.
Describe what your company does in a single sentence.
We provide music instruction to underserved students in under-resourced schools throughout New York City. It serves approximately 20,000 students in over 50 schools every week.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
To create a rebranding program.
SOLUTION
How did you find Starfish?
Online Search
Why did you select Starfish over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from Starfish were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Mission statement and rationale
Logo design
Tagline
Branding lock up
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Creation of branding statement and rationale, branding lockup including logo and tagline, as well as color scheme.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The firm was extremely iterative and responsive. They acted as a partner rather than as a vendor.
What was your primary form of communication with Starfish?
Virtual Meeting
What did you find most impressive or unique about this company?
The value alignment of the company with our mission, responsiveness, and collaboration.
Are there any areas for improvement or something Starfish could have done differently?
None
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Web Design for Education Nonprofit
BrandingGraphic DesignWeb Design
$50,000 to $199,999
Apr. - Nov. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They were a great partner."
Dec 11, 2023
Divison President, Encoura
Dennis Syracuse
Verified
Education
Austin, Texas
201-500 Employees
Online Review
Verified
Starfish provided web design services for an education nonprofit. The team helped the client design and implement a state-of-the-art graphic messaging system to their website.
Starfish successfully delivered quality solutions that met the client's expectations. The team did a great job of handling the project — everything was delivered on time, and they responded to the client's needs promptly. The partners interacted via virtual meetings, email, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Divison President of Encoura
Describe what your company does in a single sentence.
Supports students, parents, educators and higher education institutions to achieve success
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Revision of website
Implementing state of the art graphics to communicate our message visually
SOLUTION
How did you find Starfish?
previous client
Why did you select Starfish over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Starfish were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a state of the art graphic messaging system to support our digital marketing offerings, allowing that the be come a template for the entire website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
milestones developed for each segment of the design
Describe their project management. Did they deliver items on time? How did they respond to your needs?
totally - they were a great partner
What was your primary form of communication with Starfish?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
no boiler plating - solution was crafted in a bespoke manner that fulfilled and our needs and maximized results
Are there any areas for improvement or something Starfish could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing for Manufacturing Company
Advertising
Broadcast video advertisingOther advertising
$10,000 to $49,999
Feb. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our brand visibility has significantly improved, leading to a notable increase in inquiries and website traffic."
Aug 20, 2023
Managing Director, Widney Manufacturing Limited
Steve Roberts
Manufacturing
Birmingham, England
51-200 Employees
Online Review
Starfish provided digital marketing services for a manufacturing company. They developed a tailored digital strategy to increase brand visibility, increase market share, and create a stronger digital presence.
Starfish's work has substantially boosted the client's brand visibility, increasing inquiries and website traffic. Their creativity and technical precision blend sets them apart in the advertising industry. They balanced creativity with technical precision.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director at Widney Manufacturing Limited of Widney Manufacturing Ltd
Describe what your company does in a single sentence.
We are global market leader in the design and manufacture of Vehicle windows, Vehicle sun blinds, Telescopic slides.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
our specific goals were to enhance brand visibility, increase market share, and create a stronger digital presence in the competitive landscape of vehicle windows, sun blinds, and telescopic slides.
SOLUTION
How did you find Starfish?
Online Search
Why did you select Starfish over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Starfish were assigned to this project?
3
Describe the scope of work in detail. Please include a summary of key deliverables.
They developed a tailored strategy that incorporated both traditional and digital channels to maximize our reach. Their scope of work encompassed designing visually captivating ad campaigns, managing our social media presence, optimizing our website for higher engagement, and creating content that effectively communicated our products' features and benefits.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our brand visibility has significantly improved, leading to a notable increase in inquiries and website traffic.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently delivered items on time, and their responses to our needs were prompt and thorough.
What was your primary form of communication with Starfish?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team unique ability to balance creativity with technical accuracy is a rare quality in the advertising world.
Are there any areas for improvement or something Starfish could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Platform Design & Dev for Product Experience Provider
Custom Software DevelopmentUX/UI DesignWeb DesignWeb Development
Other advertising
$10,000 to $49,999
Jan. 2022 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their attention to detail during the design phase was commendable."
Aug 20, 2023
Co-Founder, The Surprize App
Andre Budinarta
Business services
Singapore
1-10 Employees
Online Review
Starfish developed an interactive platform for product discovery for a product experience provider. Their work included UI development, backend integration, database management, and testing.
Starfish delivered an engaging and innovative platform that received high ratings on app stores, which was a testament to the quality and impact of their work. The team was open to feedback and quick at making changes. Moreover, their attention to detail and branding skills were excellent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the co founder of The Surprize App
Describe what your company does in a single sentence.
Reinventing the way people learn about products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Our objective was to revolutionize the way people learn about products by creating an engaging and interactive platform.
SOLUTION
How did you find Starfish?
Clutch Site
Why did you select Starfish over others?
Pricing fit our budget
How many teammates from Starfish were assigned to this project?
3
Describe the scope of work in detail. Please include a summary of key deliverables.
user interface development, backend integration, database management, and testing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
the app's rating on app stores was amazing a testament to its quality and impact.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes,they were receptive to feedback and quick to implement necessary changes.
What was your primary form of communication with Starfish?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their attention to detail during the design phase was commendable, 'starfish is certainly in the top tier of the world's branding firms and definitely one of the best in NYC'
Are there any areas for improvement or something Starfish could have done differently?
as i mentioned earlier ,they are the best i have work so far with
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mktg & Advertising Campaign for Strategic Consulting Co
Advertising
$10,000 to $49,999
May 2022 - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their responsiveness to our evolving needs was impressive."
Aug 19, 2023
VP, Health Advances
Sahni Sangeeta
Business services
Newton, Massachusetts
51-200 Employees
Online Review
Starfish developed and ran an advertising campaign to communicate the services of a strategy consulting firm. Their work included online ads, social media outreach, content creation, and reporting.
Thanks to Starfish's work, the client saw an increase in brand visibility, web traffic, and social media engagement, increasing the client's online reach by 45% and customer inquiries by 30%. Starfish was responsive to the client's needs, and their strategic skills and understanding were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of Health Advances
Describe what your company does in a single sentence.
They are a strategy consulting firm that helps clients realize growth and opportunities
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
Our goal was to effectively communicate our growth opportunities and establish a strong market presence.
SOLUTION
How did you find Starfish?
Clutch Site
Why did you select Starfish over others?
Pricing fit our budget
How many teammates from Starfish were assigned to this project?
2
Describe the scope of work in detail. Please include a summary of key deliverables.
They encompassed a comprehensive advertising campaign, including targeted online advertisements, social media outreach, and content creation. The key deliverables consisted of eye-catching ad designs, engaging social media posts, and data-driven performance reports.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The results surpassed our expectations. Our brand visibility saw a substantial boost, with a notable increase in website traffic and social media engagement. Notably, our online reach expanded by 45%, leading to a 30% rise in client inquiries.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
their responsiveness to our evolving needs was impressive.
What was your primary form of communication with Starfish?
Email or Messaging App
What did you find most impressive or unique about this company?
Their strategic prowess, punctuality, and keen understanding of our industry's intricacies undoubtedly catalyzed our growth journey.
Are there any areas for improvement or something Starfish could have done differently?
no, they are good in what they do and i would also like to recommend them and also partner with them in future
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Book Design for Freelance Writer
Graphic Design
Banner & Signage Design
Confidential
June - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had excellent communication skills."
Jun 21, 2023
Freelance Writer
Anonymous
Other industries
Nigeria
1,001-5,000 Employees
Online Review
Starfish designed an e-book cover for a freelance writer.
The client was satisfied with Starfish's designs. The team delivered on time and communicated effectively through email. Their 3D design expertise was evident.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the freelancer of a social networking company
Describe what your company does in a single sentence.
WE WRITE HIGH COMPELLING EBOOK
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Starfish to accomplish?
TO DESIGN MY EBOOK COVER
SOLUTION
How did you find Starfish?
Clutch Site
Why did you select Starfish over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
Starfish provide outstanding design
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
i love the project and it suit my need
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes
What was your primary form of communication with Starfish?
Email or Messaging App
What did you find most impressive or unique about this company?
they are good enough and they had excellent communication skills
Are there any areas for improvement or something Starfish could have done differently?
They are good in 3d design
RATINGS
5.0
"recommend to other people"
Quality
5.0
Service & Deliverables
"Good enough"
Schedule
5.0
On time / deadlines
"delivered on time"
Cost
5.0
Value / within estimates
"value project cost"
Willing to Refer
5.0
NPS
"yes. recommend to other
Graphic Design for IT Firm
Graphic DesignOther Design
Less than $10,000
Oct. 2021 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
"The graphic designs developed by our partner are so good."
Jun 2, 2022
Software Developer, IT Firm
Anonymous
Other industries
11-50 Employees
Online Review
Starfish has been hired by an IT Firm for graphic design services. They are tasked with creating professional designs that meet the requirements for the software they are developing for their customers.
Starfish has developed exceptional graphics, and the client's customers are satisfied with the outcome. The client has also profited enough from the team's designs, which ensures a progressive partnership. Their design are of good quality, and the client is extremely pleased with their services.
The client submitted this review online.
BACKGROUND
Briefly describe what your company does and your role there.
I am a software developer engineer and I developed the various software with my development team.
OPPORTUNITY / CHALLENGE
What were your company's goals when you started looking for a partner?
Our goals were to design the graphics for the software we developed for our customers. The design should be professional and also meet all the requirements.
SOLUTION
Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.
Our partner is a reputed company and has a lot of good partners. Each member of their design team is a professional in their work so there is no compromise in quality So the scope is Awesome.
How many people does your company work with?
6 - 10 people
How did you find this provider?
Referral
Why did you choose to work with them?
Positive reviews and ratings
Great culture fit
Good value for cost
Referred by a trusted source
Company values aligned
RESULTS & FEEDBACK
What are the results or deliverables of this partnership that demonstrate progress or success?
The graphic designs developed by our partner are so good and our clients happy with it and the profit is also quite enough so there is a progressive partnership between us.
How does your team communicate with this service provider?
Virtual Meetings
Email or Messaging App
Project Management Platform
Are there any areas for improvement or something this service provider could have done differently?
The punctuality and don't compromise with quality attitude of our partner is praiseworthy.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 41-49 of
49 Reviews
Our Story
We are Starfish, an independent NYC full‑service branding and creative communications team. Rooted in the belief that the Brand Experience IS the brand, our multidisciplinary experts blend strategy, design and advertising to craft immersive brand systems across digital, physical and traditional touchpoints. Using our proprietary ALBERT.ai Model—honed across hundreds of brands—we’ve driven impactful identities and campaigns for clients from startups to global firms.
Premier Verified means Clutch independently confirmed Starfish is a legally registered business, financially sound (Creditsafe: Very Low Risk), and backed by 44 verified client reviews averaging 4.9 stars.
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