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The Brand Experience is the Brand

Starfish is a branding and creative communications agency founded on the philosophy that the brand experience is the brand. It is our strong belief that a brand is the sum total of all the interactions a customer has with a brand, and we work tirelessly to ensure that all of a brand’s expressions are in sync.

  • Min project size
    $25,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    New York, NY
  • Year founded
    Founded 2002
  • Languages
  • Timezones

2 Languages that we service

  • English
  • Spanish

4 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)

1 Locations

  • New York , NY

Select Focus Area
Industries
Legal
15%
Medical
15%
Business services
10%
Construction
10%
Consumer products & services
10%
Financial services
10%
Government
10%
Non-profit
10%
Real estate
10%
Clients
Enterprise (>$1B)
40%
Midmarket ($10M - $1B)
40%
Small Business (<$10M)
20%

Pricing Snapshot

Min. project size $25,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.8 /5

What Clients Have Said

Starfish offers competitive pricing with engagements ranging from $15,000 to over $1 million, emphasizing good value for cost. Clients report satisfaction with project management, timely delivery, and quality outcomes, reinforcing their reputation as a reliable partner for diverse marketing needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 36 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Select a service to see pricing information

Starfish Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.8
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Responsive and Collaborative Team

    The team at Starfish is praised for their responsiveness and collaboration. Clients highlight their ability to listen, adapt, and work closely with stakeholders to ensure the success of projects, fostering strong partnerships.

  • Understanding of Diverse Industries

    Starfish has demonstrated expertise across various industries, including healthcare, real estate, and consumer products. Their ability to tailor strategies to specific industry needs is a significant strength.

  • Strong Project Management Skills

    Clients appreciate Starfish's excellent project management, noting their ability to meet deadlines, manage budgets, and communicate effectively. Their proactive approach and attention to detail ensure that projects run smoothly and efficiently.

  • Areas for Improvement in Time Management

    While generally praised for project management, some clients noted occasional delays in response times. Improving time management and communication regarding timelines could enhance client experiences further.

  • Comprehensive Research and Analysis

    Starfish's research capabilities are highly regarded, with clients noting their thorough analysis and strategic recommendations. This approach ensures that brand strategies are well-informed and effective.

  • High-Quality Visual and Digital Content

    The quality of visual and digital content produced by Starfish is consistently praised. Their design work, including websites, logos, and advertising materials, effectively supports brand strategies and enhances client visibility.

Starfish Reviews

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Services
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Industry
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Rebranding Services for Nonprofit

  • Branding Digital Strategy Graphic Design
  • $200,000 to $999,999
  • Sep. 2018 - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a great strategy coupled with compelling creativity."
Dec 12, 2023
CEO, Americans for Ben-Gurion University
Doug Seserman
Verified
  • Non-profit
  • New York City, New York
  • 11-50 Employees
  • Online Review
  • Verified

Starfish provided rebranding services for a nonprofit. The team audited the client's current marketing campaigns and developed a unique positioning and branding strategy for the client. 

Branding & Graphic Design for Music School

  • Branding Graphic Design
  • Digital Signage Design
    +2
  • $50,000 to $199,999
  • Jan. 2022 - July 2023
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"The firm was extremely iterative and responsive."
Dec 11, 2023
CEO, Music School
Anonymous
Verified
  • Education
  • Manhattan, New York
  • 51-200 Employees
  • Online Review
  • Verified

Starfish led the rebranding efforts of a music school. They developed the client's mission statement and rationale and designed their brand lock-up, including their logo, tagline, and color scheme.

Web Design for Education Nonprofit

  • Branding Graphic Design Web Design
  • $50,000 to $199,999
  • Apr. - Nov. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They were a great partner."
Dec 11, 2023
Divison President, Encoura
Dennis Syracuse
Verified
  • Education
  • Austin, Texas
  • 201-500 Employees
  • Online Review
  • Verified

Starfish provided web design services for an education nonprofit. The team helped the client design and implement a state-of-the-art graphic messaging system to their website.

Digital Marketing for Manufacturing Company

  • Advertising
  • Broadcast video advertising
    +1
  • $10,000 to $49,999
  • Feb. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Our brand visibility has significantly improved, leading to a notable increase in inquiries and website traffic."

Aug 20, 2023
Managing Director, Widney Manufacturing Limited
Steve Roberts
  • Manufacturing
  • Birmingham, England
  • 51-200 Employees
  • Online Review

Starfish provided digital marketing services for a manufacturing company. They developed a tailored digital strategy to increase brand visibility, increase market share, and create a stronger digital presence.

Platform Design & Dev for Product Experience Provider

  • Custom Software Development UX/UI Design Web Design Web Development
  • Other advertising
  • $10,000 to $49,999
  • Jan. 2022 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their attention to detail during the design phase was commendable."

Aug 20, 2023
Co-Founder, The Surprize App
Andre Budinarta
  • Business services
  • Singapore
  • 1-10 Employees
  • Online Review

Starfish developed an interactive platform for product discovery for a product experience provider. Their work included UI development, backend integration, database management, and testing.

Mktg & Advertising Campaign for Strategic Consulting Co

  • Advertising
  • $10,000 to $49,999
  • May 2022 - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their responsiveness to our evolving needs was impressive."

Aug 19, 2023
VP, Health Advances
Sahni Sangeeta
  • Business services
  • Newton, Massachusetts
  • 51-200 Employees
  • Online Review

Starfish developed and ran an advertising campaign to communicate the services of a strategy consulting firm. Their work included online ads, social media outreach, content creation, and reporting.

E-Book Design for Freelance Writer

  • Graphic Design
  • Banner & Signage Design
  • Confidential
  • June - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They had excellent communication skills."

Jun 21, 2023
Freelance Writer
Anonymous
  • Other industries
  • Nigeria
  • 1,001-5,000 Employees
  • Online Review

Starfish designed an e-book cover for a freelance writer.

Graphic Design for IT Firm

  • Graphic Design Other Design
  • Less than $10,000
  • Oct. 2021 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5

"The graphic designs developed by our partner are so good."

Jun 2, 2022
Software Developer, IT Firm
Anonymous
  • Other industries
  • 11-50 Employees
  • Online Review

Starfish has been hired by an IT Firm for graphic design services. They are tasked with creating professional designs that meet the requirements for the software they are developing for their customers.

Showing 41-49 of 49 Reviews

Our Story

We are Starfish, an independent NYC full‑service branding and creative communications team. Rooted in the belief that the Brand Experience IS the brand, our multidisciplinary experts blend strategy, design and advertising to craft immersive brand systems across digital, physical and traditional touchpoints. Using our proprietary ACNA.AI Model—honed across hundreds of brands—we’ve driven impactful identities and campaigns for clients from startups to global firms.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
44
Overall Review Rating
4.9
Source
Clutch
Last Updated
March 25, 2026

Business Entity

Business Entity Name Starfish, LLC
Source New York Secretary of State
Jurisdiction of Formation New York
Date of Formation December 19, 2002
Status Active
Last Updated November 19, 2025
ID 2847588

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated November 19, 2025
Learn More About The Clutch Verification Process

Locations (1)

138 W25th Street, Floor 7 New YorkNY, United States 10001

41 - 49

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