Softude Infotech Pvt Ltd Review Insights

Overall Review Rating

4.9

Quality 5.0
Schedule 4.9
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Cost-effective and Flexible Solutions

Softude Infotech Pvt Ltd offers cost-effective solutions that can be scaled according to client needs. Their ability to provide good value for cost is frequently highlighted by clients.
Proficient in AI and Chatbot Development

Softude Infotech Pvt Ltd is praised for their expertise in developing AI solutions, notably chatbots, which have improved customer satisfaction and operational efficiency for clients. Their tailored approach and technical knowledge are highly appreciated.
Areas for Improvement in Communication

While generally positive, some clients suggest Softude could improve by offering more frequent updates and clearer communication during the project development phase to keep clients informed.
Positive Team Dynamics and Support

Clients appreciate the supportive and communicative team at Softude. Their dedication to client success and ability to work collaboratively are noted as key strengths.
High Standards in Deliverables

Softude consistently delivers high-quality projects that meet or exceed client expectations. Their commitment to maintaining high standards is a recurring theme in client feedback.
Effective Project Management

Clients consistently commend Softude for their excellent project management skills. They are noted for timely deliveries, clear communication, and a proactive approach to addressing project challenges.

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Softude Infotech Pvt Ltd Reviews

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E-Commerce Development
$50,000 to $199,999
Jan. 2014 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Softude's (formerly Systematix Infotech's) knowledge of website and graphic design, user experience and communication has been second to none."

Jul 31, 2019

Business Owner, Xtend Outdoors

Danny Smith

Automotive
Sydney, Australia
11-50 Employees
Online Review
Verified

Softude (formerly Systematix Infotech) developed an online sales platform for an RV dealership. Their team continues to manage the site to increase functionality.

The site is easy to navigate and beautifully designed. Softude (formerly Systematix Infotech) is passionate and knowledgeable, making all changed in a timely manner. Their expertise and availability have led to a smooth ongoing collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the PA for the company owner. Our company manufactures and sells annexes, awnings and accessories for caravans and camping products. We use a custom built online sales platform that was built and managed by Sytematix.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systematix Infotech Pvt. Ltd?

Building and managing the functionality of our online sales platform.

What were your goals for this project?

Our company wanted to create an easy to use sales platform that included all of the specific information we require to make our products and invoice our customers.

SOLUTION

How did you select this vendor?

We found Systematix on the E-Lance website.

Describe the project in detail.

Once we selected Systematix, we had several meetings via Skype to discuss our vision and how we could achieve it. Within 1-2 weeks we received the first concept/mockup design and began speaking about the functionality we required for the website.

What was the team composition?

We worked with a project manager and 2-3 developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 6 weeks our website was launched. We are continually working with Systematix to add functions and make changes that our business requires. Systematix have been wonderful to work with and make all changes in a timely manner, always delivering a quality product.

How effective was the workflow between your team and theirs?

The project manager was our main point of contact. He has always made himself available to us and communication has been very easy.

What did you find most impressive about this company?

Systematix knowledge of website and graphic design, user experience and communication has been second to none.

Are there any areas for improvement?

Everything has been wonderful!

RATINGS

4.5

Custom Software Development
Confidential
Feb. - Nov. 2018

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"The team takes time to ask relevant questions and improve upon the design of our vision."

Jul 25, 2019

Executive, Entertainment Company

Anonymous

Gaming
Chicago, Illinois
51-200 Employees
Online Review
Verified

Softude (formerly Systematix Infotech) developed a gaming application for iOS and Android with web admin backend.

Softude (formerly Systematix Infotech) delivered high-quality code. The app was a success leading to an increase in business for the client. Customers can expect a hardworking team that delivers for their clients.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an entertainment industry who specializes in client interaction with our selection of gaming apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systematix Infotech Pvt. Ltd?

Our contract with Systematix Infotech was for the development of a gaming platform that would work on iOS and Android devices along with a web administration backend.

What were your goals for this project?

Our goal was to build a successful platform without major bugs which would allow customers to use this app as a quality enterprise application from day one.

SOLUTION

How did you select this vendor?

We selected this vendor from a reference list that we received.

Describe the project and the services they provided in detail.

The project was pure software development and this vendor took the time to speak with us on our time zone and work with our schedule. They also detailed out a great project plan to help us understand the cost/milestones.

What was the team composition?

The team composed of a sales executive, project manager, and several developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The application was a major success and the business increased within six months of the release.

How was project management arranged and how effective was it?

The team used daily communication and project management software to help me figure out where we were in the process daily.

What did you find most impressive about this company?

The team takes time to ask relevant questions and improve upon the design of our vision.

Are there any areas for improvement?

They are a great team to work with, hopefully they can expand to more locations locally.

RATINGS

5.0

"They are doing a great job."

Showing 31-32 of 32 Reviews

Custom GPT Package - AI/ML

Create bespoke GPT solutions for your business. Enhance your team's performance with our tailor-made company GPT solutions, perfectly adapted and seamlessly integrated to meet your specific business requirements.

Small

Best for local and national companies

$800 /total

Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
1 day delivery

Medium

Best for national and international companies

$5,000 /total

Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions
1 week delivery

Large

Best for national and international companies

$15,000 /total

Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions
1 month delivery

Features	Small $800 /total	Medium $5,000 /total
Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions	–
Open Source model on premise (Option)	–
Slack or teams integration	–
Custom desktop interface - AIConsole.ai	–	–
Easy ability to learn and expand knowledgebase	–	–

Small $800 /total
Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions	–
Open Source model on premise (Option)	–
Slack or teams integration	–
Custom desktop interface - AIConsole.ai	–
Easy ability to learn and expand knowledgebase	–

Medium $5,000 /total
Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions
Open Source model on premise (Option)
Slack or teams integration
Custom desktop interface - AIConsole.ai	–
Easy ability to learn and expand knowledgebase	–

Large $15,000 /total
Identifiying areas for AI implemnetation
Importing curated documents for the chatbot
Finetuning the model with company related knowledge
Integration with selected extenral systems for example: CRM, CMS etc. read only
Integration with selected extenral systems for example: CRM, CMS etc. actions
Open Source model on premise (Option)
Slack or teams integration
Custom desktop interface - AIConsole.ai
Easy ability to learn and expand knowledgebase

Custom AI Chatbot Development

We create custom AI chatbots for 24/7 support and fast query resolution. Book a free consultation now!

Small

$2,500 /month

Features: Basic chatbot with predefined scripts limited to 23 channels basic NLP and simple analytics
Support:: Email support limited to initial setup and minor adjustments

Medium

$3,000 /month

Features: Advanced chatbot with customizable conversational flows integration with 45 channels advanced NLP and comprehensive analytics
Support:: Email and chat support includes initial training and a few hours of postdeployment support

Large

$4,000 /month

Features: Fully customized chatbot with complex conversational flows multichannel integration AIdriven NLP and indepth analytics and reporting
Support:: 247 support dedicated account manager extensive training and ongoing maintenance and updates

Features	Small $2,500 /mo	Medium $3,000 /mo	Large $4,000 /mo
Features	Basic chatbot with predefined scripts limited to 23 channels basic NLP and simple analytics	Advanced chatbot with customizable conversational flows integration with 45 channels advanced NLP and comprehensive analytics	Fully customized chatbot with complex conversational flows multichannel integration AIdriven NLP and indepth analytics and reporting
Support:	Email support limited to initial setup and minor adjustments	Email and chat support includes initial training and a few hours of postdeployment support	247 support dedicated account manager extensive training and ongoing maintenance and updates

Small $2,500 /mo
Features	Basic chatbot with predefined scripts limited to 23 channels basic NLP and simple analytics
Support:	Email support limited to initial setup and minor adjustments

Medium $3,000 /mo
Features	Advanced chatbot with customizable conversational flows integration with 45 channels advanced NLP and comprehensive analytics
Support:	Email and chat support includes initial training and a few hours of postdeployment support

Large $4,000 /mo
Features	Fully customized chatbot with complex conversational flows multichannel integration AIdriven NLP and indepth analytics and reporting
Support:	247 support dedicated account manager extensive training and ongoing maintenance and updates

Locations (1)

Skye Corporate Park, 14th Floor, 105 A.B. Road, Opp. Shalimar Township,, A B Road Indore Indore, India 452010

301 - 400

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Reviews

Softude Infotech Pvt Ltd Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Cost-effective and Flexible Solutions

Proficient in AI and Chatbot Development

Areas for Improvement in Communication

Positive Team Dynamics and Support

High Standards in Deliverables

Effective Project Management

Reviews mentioning:

Softude Infotech Pvt Ltd Reviews

E-Commerce Development for Online RV Dealership

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Development of Gaming and Entertainment App

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

Packages we offer:

Custom GPT Package - AI/ML

Small

Medium

Large

Custom AI Chatbot Development

Small

Medium

Large

Location

Locations (1)

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