Seven Star Systems

BACKGROUND

Please describe your company and position.

I am the Owner of Roof Time, Inc.

Describe what your company does in a single sentence.

We are a general construction contractor specilizing in exterior renovations such as: Roofing, Siding, Windows, Storm Damage Restoration and Attic Insulation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seven Star Systems to accomplish?

• Technology help

SOLUTION

How did you find Seven Star Systems?

Other

Why did you select Seven Star Systems over others?

Company values aligned

How many teammates from Seven Star Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing monthly IT related services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing changes and improvements. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team has a list to work on at all times. 

What was your primary form of communication with Seven Star Systems?

Email or Messaging App

What did you find most impressive or unique about this company?

They provide personal service that is trustworthy. I am very pleased with Seven Star Systems.  There is a tremendous amount of peace of mind that I have knowing that I have a technology liaison that I can count on for my company.  

Are there any areas for improvement or something Seven Star Systems could have done differently?

I can't think of anything specifically. 

BACKGROUND

Please describe your company and position.

I am the Owner of HVAC Implementer

Describe what your company does in a single sentence.

Turn home service contractors sticky note ideas into action with hands on implementation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seven Star Systems to accomplish?

• Not have to worry about IT issues to handle myself
• Setup systems to grow to the next level
• Get my computer and network secure

SOLUTION

How did you find Seven Star Systems?

Networking

Why did you select Seven Star Systems over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Seven Star Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Installed software to protecth my computer and cloud storage
2. Migrated my website domain over for hosting
3. Helped transistion and my google services and files in google workplace
4. Consolidated my emails into one place

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a solo entrepreneur and business coach, my computer, files, and systems are my business—so knowing everything is monitored, protected, and backed up 24/7 is invaluable. Their cybersecurity threat prevention adds another layer of confidence, knowing potential risks are actively being identified and stopped before they ever become a problem. From the very beginning, the onboarding process was excellent. They took the time to address my biggest concerns first and made sure I felt confident in the transition. Moving my email, website, and Google Drive systems over was seamless—far better than I expected. What really stands out is their support. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their email support is perfect for non-urgent needs—it’s responsive without ever feeling like things fall through the cracks. And when something urgent comes up, their live support is fast and reliable. Shar does a great job staying in touch and making sure everything continues to run smoothly, and Ben and Chris consistently deliver when it comes to execution and technical support.

What was your primary form of communication with Seven Star Systems?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They know their stuff and make things easy to understand. If your business depends on your systems running smoothly and staying secure, Seven Star Systems is a team you can trust.

Are there any areas for improvement or something Seven Star Systems could have done differently?

None I can think of, they are handling the services well for their idea client!

BACKGROUND

Introduce your business and what you do there.

I’m the VP and co-owner of Olson’s Sewer and Excavating Service. We provide sewer system maintenance, repairs, installation, and excavating services for residential, municipal, and commercial clients in Minnesota, emphasizing one-stop solutions and quality service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seven Star Systems?

We needed help with our phone system setup and IT services.

SOLUTION

What was the scope of their involvement?

Seven Star Systems has completed our phone system setup and implemented increased security systems. The team also provides a prompt and thorough response to any IT system questions. Moreover, Seven Star Systems has improved our software use rates and is assisting in the software transition from our current proprietary software to a field services software. The team has evaluated our current systems, created a detailed inventory of our software structure, and communicated with an additional software vendor. Additionally, Seven Star Systems has simplified our security systems and improved our use for outbound inquiries.

What is the team composition?

We’ve worked with one teammate from Seven Star Systems.

How did you come to work with Seven Star Systems?

We found Seven Star Systems through a referral. The owner saved us during a nightmare of a new phone system setup, and we learned how much more service we should have been receiving from our IT provider at the time. Therefore, we switched to Seven Star Systems as quickly as possible.

What is the status of this engagement?

We started working with Seven Star Systems in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve successfully used our phone system and have no security worries. Moreover, we’re moving forward with systems improvement for field management. We’ve also decreased our expenses for IT support due to proactive measures in place and planned for the future. Additionally, we’ve eliminated duplicity in expenses for software vendor services.

How did Seven Star Systems perform from a project management standpoint?

Seven Star Systems’ timeliness has exceeded our expectations. We communicate via email and messaging apps.

What did you find most impressive about them?

Seven Star Systems has all bases covered. The team offers low pricing and has no long-term restrictive contracts. Moreover, I’m impressed with Seven Star Systems’ honesty, proactive measures, and availability to implement them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on. Their work has exceeded our expectations.