Riseup Labs

BACKGROUND

Please describe your company and your position there.

I am a contracted Sr. Web Developer working in an IT Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

A client wanted help relaunching their outdated website. They wanted to shift more of their business to the e-commerce side and make their site more than just informative.

SOLUTION

How did you select this vendor and what were the deciding factors?

They came up in an online search. I chose them because of the work they’d done on another site and the great reviews they’d received.

Describe the project in detail and walk through the stages of the project.

Riseup Labs assisted in the redesign and redevelopment of a third-party client’s website. They incorporated several e-commerce features, including a tailored contact form.

How many resources from the vendor's team worked with you, and what were their positions?

The project manager was my contact person from start to finish. I talked with the owner initially over the phone and he sat in on the launch meeting. Beyond that, I worked with a web developer who still supports the site and two people on the backend.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The sales team are proud of it and use it as a selling tool. They also use it as a reference point for their clients. Before the redesign, they weren’t proud of the site, so they weren’t using it; it was a wasted expense.

How effective was the workflow between your team and theirs?

They are down to earth and I always felt like their top priority. Someone was always in touch with me, usually within several hours, if not less than that. They were very vocal along the way, making sure that my expectations were being met from beginning to end.

What did you find most impressive or unique about this company?

Not only were they experts in their field, but the result of their work was beautiful as well. They know what they are doing, they’re very nice people, and they were so easy to work with. They’re very patient in giving me a good explanation and answer as to why things worked certain ways or couldn’t be done. I will use them again in future projects when working with other companies because they were so enjoyable to work with.

Are there any areas for improvement or something they could have done differently?

Never be afraid to ask a question. At first, I was feeling a little nervous about inundating them with questions, but they love to help and have a wealth of information. If you have a question, ask it, because they have an answer. If they don’t, they will figure it out.

BACKGROUND

Please describe your company and your position there.

I’m the head of Android development for “Futureskyltd”. We provide a digital banking platform to financial institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Yes, We hire Riseup Labs for this project. I knew them well but also assessed 20 different providers around the world

SOLUTION

How did you select this vendor and what were the deciding factors?

At a previous company, I worked with Riseup Labs. I knew them well but also assessed 20 different providers around the world. Riseup Labs had the knowledge, skills, and reputation that we sought from an outsourced partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs supplements technical resources to support development projects for a digital banking platform. They dedicate resources that support full-stack development using Java, React, React Native, and Spring.

How many people from the vendor's team worked with you, and what were their positions?

We work with 3 full-time developers and QA automation engineers. We also work with one part-time team leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Riseup Labs provides talent with great technical skills. We measure the success of every team following each sprint. We’re satisfied with the results. Every time we encounter a challenge, their team quickly finds a solution. If we aren’t satisfied with a resource’s performance, they find a satisfactory replacement.

Describe their project management style, including communication tools and timeliness.

Their team keeps their communication channels open. They’re always transparent.

What did you find most impressive or unique about this company?

Riseup Labs provides great talent at a suitable rate. They offered a lot of value based on their skills, talent, and rate. 

Are there any areas for improvement or something they could have done differently?

We all have room to grow, but I can’t think of any specific area for improvement. Anytime we encounter a challenge, we find a solution, which I expect from a provider.

BACKGROUND

Please describe your company and your position there.

Deputy Software Engineer for a digital healthcare service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

We hired Riseup Labs to support the development of a Custom Web.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted 3 companies via LinkedIn and selected Riseup Labs because they made the relevant efforts to suit our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs developed a complex site and microsites meant to educate and inform the public on internet security and privacy rules. The product contains voting features, language translations, membership, and more.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 people from Riseup Labs:

• Product Manager
• 2 Developer
• QA Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had people for the tech community, clients, and even people overseas talking about how solid the functionality was. Early in the process, we even had people commending our relationship because we didn’t have any technical problems. We were able to establish confidence in their tech skills very easily, so we could move on to do great things with the build.

Describe their project management style, including communication tools and timeliness.

They managed the entire project really tightly but not in a way that felt overly restrictive or unnecessarily process-driven. It was one of those scenarios where we knew where the project was on any given day. We understood where our sprints sat within the larger time frame. That level of professionalism was impressive. We knew what to expect going into every meeting, and it was clear that they had internal stand-ups prior to our meetings because they always seemed prepared. There was never any wasted time, and they took advantage of the Bulgarian work schedule well.

I’d also say that the communication was really fluid. It wasn’t limited to one point of contact, but rather, we could Slack anyone on the project team at large. It was clear that people could communicate with us as necessary, and there were regularly recurring structures around our budget and testing plans.

What did you find most impressive or unique about this company?

Their ability to respond quickly and intelligently without being reactionary was impressive. They remained cool-headed and confident, so there was never any hesitation about what was going to happen next. Typically, in these types of relationships, a challenge will shake the foundations of the development somewhere along the line. That never happened. When working with sensitive, global material with leaders in the industry, sometimes we had to move on certain tasks within hours. They were a decisive partner. I could call them at any time and have complex situations dealt with pretty quickly. That was one of the strongholds of our relationship.  

They brought ideas to the table that was well beyond what we were planning. That’s been recognized now by several groups. The components they added and suggested have allowed for a much grander audience for the site.

Are there any areas for improvement or something they could have done differently?

It took some time to ramp up. However, this was a complex project, so that may just be the nature of the beast. They contributed to conversations well and never oversold themselves.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Aeon Archive Pte Ltd. We develop and maintain a platform for high-end VR content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish for your VR platform?

I hired them to develop an application for VR stores to host my platform and VR content.

SOLUTION

What was the scope of their involvement?

Riseup Labs is working on the website and VR app. The goal is to deliver a high-quality, comfort-safe VR video viewing experience, enable intuitive VR-first content discovery and navigation, support multiple monetization models using Meta In-App Purchases, and meet Meta Quest performance, UX, and store compliance requirements.

What is the team composition?

We work with 2–5 teammates from Riseup Labs.

How did you come to work with Riseup Labs?

ChatGPT listed Riseup Labs as a premium choice for the development of a VR app. I chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000–$50,000.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything that Riseup Labs has delivered so far looks great. The team has been very collaborative and easy to communicate with. They’re always open to feedback and proactive in suggesting improvements. Based on the progress so far, I’m confident that the final product will meet our expectations and deliver a great experience.

How did Riseup Labs perform from a project management standpoint?

I’m really impressed with the design and concepts they’ve presented. The VR experience and web application design have given us a clear visualization of how the final product will look. Their creativity and technical understanding have helped transform our ideas into something much more tangible. They’ve delivered everything we’ve discussed so far.

What did you find most impressive about them?

Their attention to detail and ability to add new ideas and functionality to the app are impressive.

Are there any areas they could improve?

I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the senior manager of systems at ATEC Australia International. We provide clean cooking solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riseup Labs?

We needed support to develop the backend of our IoT-enabled induction cooker (eCook) and a mobile app for Android and iOS so our customers could see their eCook usage from their phones.

SOLUTION

What was the scope of their involvement?

Riseup Labs has designed and developed the eCook app and backend system to gather, process, and present data from eCook.

What is the team composition?

We’ve worked with 10 teammates from Riseup Labs.

How did you come to work with Riseup Labs?

We found Riseup Labs through an online search. We chose them over other options because they had high ratings, were close to my geographic location, and their company values aligned with ours.

What is the status of this engagement?

We started working with Riseup Labs in November 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We can quantify the number of IoT connections and payloads from the device. Initially, we started with a handful of eCooks, and now we have around 20,000 eCooks connected to our backend. We’re also seeing faster calculations to show customer usage.

How did Riseup Labs perform from a project management standpoint?

Riseup Labs’ project management process is good, and they deliver on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Riseup Labs is very adaptive to any change and takes feedback positively.

Are there any areas they could improve?

There’s a huge room for improvement in their cost and time estimation before the project.

BACKGROUND

Introduce your business and what you do there.

I’m the design lead at Hitsquad Interactive Gaming, a boutique game studio that creates innovative, omnichannel gambling games and technology for both land-based and online markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riseup Labs?

We needed to redesign our company website to suit our branding and marketing goals.

SOLUTION

What was the scope of their involvement?

Riseup Labs designed the look and feel of our website and built and deployed it. The team also provided the design and development of the frontend and a CMS. We provided all the images and content.

What is the team composition?

We worked with 2–5 teammates from Riseup Labs.

How did you come to work with Riseup Labs?

Someone referred Riseup Labs to me. We chose them because their pricing fit our budget and offered good value for the cost.

What is the status of this engagement?

We worked together from September–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riseup Labs delivered an initial Figma design that included the sitemap and look and feel. The new website improved user engagement and received positive feedback from clients and team members.

How did Riseup Labs perform from a project management standpoint?

Riseup Labs' project management was decisive and productive. The team provided efficient and reliable communication channels with quick turnaround times. We communicated through virtual meetings, email, and messaging apps.

What did you find most impressive about them?

Riseup Labs' quick turnaround times and willingness to iterate and make changes were impressive. The team also had good communication.

Are there any areas they could improve?

There's nothing I can come up with.

BACKGROUND

Please describe your company and position.

I am the Director of Pizza Hotline

Describe what your company does in a single sentence.

We are a quick service Pizza Restaurant chain

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• Strengthen our Call Centre roster
• Improve efficiencies
• Assist in growing our campaign

SOLUTION

How did you find Riseup Labs?

Referral

Why did you select Riseup Labs over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Riseup Labs were assigned to this project?

20+

Describe the scope of work in detail. Please include a summary of key deliverables.

Rise Up Labs is responsible for sourcing, screening, hiring and training the new agents chosen for our Food Ordering voice campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our attendance and coverage improved, quality improved while errors declined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're excellent! Requests were met ahead of schedule and exceeded our expectations. Would highly recommend the RISE UP LABS team!

What was your primary form of communication with Riseup Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to grow, pivot and change as our campaign evolves

Are there any areas for improvement or something Riseup Labs could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing Executive at Prospect Engine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Riseup Labs provided mobile app development for our finance platform. Our goals were to create a 2 app platform to offer better services to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for the top developers and came across Riseup Labs and after meeting with their team I immediately knew they were a great fit for the project

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs is creating an app for a Finance company . We expect the app to be available on both Android and iOS.

How many resources from the vendor's team worked with you, and what were their positions?

4-5 plus, and have an ongoing management team through Riseup Labs. I'm very blessed to have it!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall We have received amazing feedback from potential users, consumers, and other notable professionals.

Describe their project management style, including communication tools and timeliness.

Very hands on approach, walk you through every phase of development, implementation, design to launch.

What did you find most impressive or unique about this company?

The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.

Are there any areas for improvement or something they could have done differently?

No, they have an amazing team that is adapting to the ongoing demand of mobile apps and they excel at their work!

BACKGROUND

Please describe your company and your position there.

I am the Graphic and UI/UX Designer at TRY Solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We were looking for someone who could develop our client's app. Actually It was a collaboration app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Riseup Labs online.We were searching for a development team and came across Riseup Labs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs developed an iOS and Android app for a grocery delivery startup. Internal stakeholders plan to engage Riseup Labs in the future to update the app and add more features.

How many resources from the vendor's team worked with you, and what were their positions?

There was a team of five people who worked on the project. We had a project manager from their side as well, and he was a perfect manager for the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app has been impressive, especially when it started here in Bangladesh. In my opinion, it has been successful. Client had more than 1,000 downloads of the application.

Describe their project management style, including communication tools and timeliness.

We communicated via email and phone conferences through Zoom.

What did you find most impressive or unique about this company?

We're looking forward to working with Riseup Labs in the future to upgrade the app and add some new features and services.

Are there any areas for improvement or something they could have done differently?

Don’t be afraid to ask questions because they’re always there to give you the answers you need.