Redlab agency

BACKGROUND

Please describe your company and position.

I am the Leading Specialist of EdCamp Ukraine NGO

Describe what your company does in a single sentence.

EdCamp Ukraine is about the education of the future, about a happy present for our
children, about true love for teaching, and, sure, about our greatest value and asset –
people and relationships. We are a movement of responsible teachers: a discussion format for teachers’ collaborative creative activities to learn from each other. We are a team of educational innovators; unique “white crows” with inspiration, zeal, and “wings” to start and complete dozens of projects every year! Our team examines education systems in Ukraine and other countries, studies the world's best practices, develops changes to legislation in education, and implements effective methods, programs, and approaches. 

Within the 9 years of our existence, our community has united more than 50,000 educators; moreover, "white crows" are in almost every other school in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• We hired Redlab to develop three websites.

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redlab built three custom websites for us using WordPress CMS, incorporating various visual effects and interactive elements. Beyond the initial development, they continue to provide ongoing support, regularly making updates and improvements based on our needs. The team is always responsive and stays in touch with us through chat, making communication easy and efficient.

Key Deliverables:

• Three fully developed WordPress websites
• Custom animations and visual effects
• Responsive for all devices
• Ongoing support 
• Regular implementation of updates and improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All three websites were successfully launched and are fully functional
• Increased user engagement due to improved design and effects
• Faster content updates and management through WordPress CMS
• Ongoing improvements based on real-time feedback
• Continued collaboration and quick turnaround on support requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I felt very comfortable working with the program manager from Redlab agency on our projects. He demonstrated good communication skills, attention to detail, and a deep understanding of both the technical requirements and our needs. He ensured deadlines were met and resolved all issues with professionalism and a positive attitude.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to help, even when all agreements in the project framework have been fulfilled

Are there any areas for improvement or something Redlab agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of marketing of Playson

Describe what your company does in a single sentence.

Online slot games supplier

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• New website development

SOLUTION

How did you find Redlab agency?

• Online Search
• Other

Why did you select Redlab agency over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

In 2022 existing website of Playson was outdated and did not correspond to the company's level and did not reflect the quality of products that Playson delivers. 
We required a completely new website with a new design, structure and functionality, including extensive product demos. 
To reflect the entertainment nature of our company, the website had to be more dynamic and bright on the frontend, and functional on the backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website release was the only endpoint of the project. All elements were aligned on a weekly basis with a lot of changes being applied on the go. With time, demands on the functionality changed, and the team has shown it's best to deliver these improvements. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very professionally, navigating between various changes and new inputs to keep the project at a healthy pace. Many things were prototyped and redone many times to find a perfect match. They delivered a final product that reflected what our company aimed to have.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skills in change management

Are there any areas for improvement or something Redlab agency could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Projectmanager of AI4Democracy e.V.

Describe what your company does in a single sentence.

Building an impactful civil society organisation that uses advanced technologies to create a more inclusive, transparent and equitable society. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• easy to work with

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The developer team undertook a comprehensive upgrade and enhancement project for our existing website. Their work can be broadly categorized into three main areas:

1. Website Modifications and Enhancements:
   • Existing Website Changes: The team meticulously updated several aspects of our current website. These changes were aimed at improving the user experience, enhancing the site's functionality
   • Development of New Pages: In addition to updating existing content, the developers created a few new pages. These pages were  implemented in line with our branding and functional requirements, ensuring a seamless addition to our existing site structure.
2. Frontend Development:
   • User Interface Enhancements: The team focused on refining the frontend part of the website, improving the overall look and feel. This involved working with HTML, CSS, and JavaScript to ensure that the user interface is both attractive and user-friendly.
   • Responsive Design: Ensuring that the new pages and modifications are fully responsive was a key part of their work. The website now provides an optimal viewing experience across a wide range of devices.
3. Content Management System Integration:
   • Prismic CMS Integration: To facilitate easier content management, the developers integrated Prismic CMS into our website. This integration allows our team to effortlessly edit and manage website content without requiring extensive technical knowledge.
   • Training and Support: The team provided thorough support and training on how to use the new CMS, ensuring that we can fully leverage its capabilities for ongoing content updates.
4. Deployment:
   • Netlify Deployment: The final step of the project involved deploying the updated website on Netlify. This choice of hosting service was aimed at leveraging Netlify's benefits, such as fast load times, scalability, and ease of deployment.
5. Summary of Key Deliverables
   • Updated Existing Website: Comprehensive modifications and enhancements to the current website.
   • New Pages Development: Design and implementation of several new pages.
   • Frontend Improvements: Enhanced user interface and responsive design across the site.
   • Prismic CMS Integration: Added Prismic CMS for streamlined content management.
   • Training and Support: Provided extensive support and guidance throughout the development process.
   • Netlify Deployment: Successfully deployed the updated website on Netlify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Content Management Efficiency:

• Reduced Update Time: The integration of Prismic CMS has dramatically reduced the time required to update content on the website. Our team can now make changes quickly and efficiently without needing technical assistance.
• Content Accuracy: The ease of use of Prismic CMS has ensured that content is updated accurately and regularly, keeping the website current and relevant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. Despite a very short timeline that other agencies deemed impossible, they delivered all items on time. They were incredibly friendly and patient, taking the time to explain things multiple times whenever I didn't understand. Moreover, they adapted everything—from communication times to the messaging platform—to fit my needs, ensuring a seamless and efficient workflow. This attentive and proactive approach made the entire process smooth and stress-free.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about this company was their solution-oriented approach and their willingness to accommodate last-minute changes. Their flexibility and adaptability ensured that even unexpected adjustments were handled smoothly and efficiently, making the entire experience exceptionally positive.

Are there any areas for improvement or something Redlab agency could have done differently?

No, I was very happy with them.

BACKGROUND

Please describe your company and position.

I am the Co-founder of SHOCK MANAGEMENT

Describe what your company does in a single sentence.

Management and development of modelling careers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development on WordPress with Gutenberg:

• Development of a corporate website using the WordPress CMS with Gutenberg block editor.
• Customization of WordPress themes and templates to align with the company's branding and requirements.
• Integration of Gutenberg blocks for flexible and easy content creation and management.

2. Basic SEO Optimization:

• Implementation of basic on-page SEO elements such as meta tags, headings, and descriptions to improve search engine visibility.
• Configuration of SEO plugins or tools to assist in optimizing website content and structure for better search engine rankings.

3. Admin Panel Manual:

• Creation of a comprehensive manual for the admin panel, providing detailed instructions and guidance on managing website content, updating pages, and accessing specific features.

Key Deliverables:

• Corporate Website Built on WordPress with Gutenberg:
• Fully developed corporate website with customized themes and templates.
• Integration of Gutenberg blocks for easy content creation and management.
• Basic SEO Optimization:
• Implementation of on-page SEO elements and configuration of SEO plugins.

Admin Panel Manual:

• Comprehensive manual providing instructions and guidance for managing website content through the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Website Security:
Measure the effectiveness of security tasks implemented by monitoring for any security breaches or incidents. A lack of security issues demonstrates the success of the implemented security measures.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was quite effective. They consistently delivered items on schedule and were very responsive to my needs. Whenever there was a requirement or a change request from my side, they handled it promptly and efficiently, ensuring that the final outcomes aligned well with my expectations. Their proactive approach to communication and problem-solving was particularly appreciable.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their innovative approach and commitment to quality. They had a unique ability to blend creativity with practical solutions, which was evident in every aspect of their service. Their team was not only highly skilled but also passionate about their work, which made a significant difference in the overall quality of their deliverables. Additionally, their customer service was exceptional; they truly went above and beyond to ensure client satisfaction, making the entire experience very impressive.

Are there any areas for improvement or something Redlab agency could have done differently?

Redlab agency consistently demonstrates excellence in delivery and client service. An opportunity for enhancement lies in expanding their capabilities into emerging technologies and market trends. Such an expansion would diversify their service offerings and equip their clients with state-of-the-art solutions. Their dedication to excellence is clear, and further development in this area would further strengthen their formidable capabilities.

BACKGROUND

Please describe your company and position.

I am the General Manager of Tuia.ro

Describe what your company does in a single sentence.

Gardening e-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing an online store for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

E-commerce Website Development: Redlab agency undertook the development of a fully functional e-commerce website using WooCommerce, a popular and versatile platform for online stores built on WordPress. This involved creating the necessary infrastructure to support product listings, shopping cart functionality, and secure checkout processes. 

• Frontend Development: Redlab agency was responsible for designing and implementing the frontend of the website. This included crafting visually appealing layouts, creating intuitive navigation elements, and ensuring consistency in design across all pages. Attention was given to user experience to enhance engagement and encourage conversions. 
• Responsiveness: Ensuring that the website is accessible and functional across various devices and screen sizes was a crucial aspect of the project. Redlab agency implemented responsive design techniques to optimize the user experience on desktops, laptops, tablets, and smartphones, thus catering to a diverse audience. 
• Multi-Country Functionality: One of the unique features of the website is its ability to cater to users from multiple countries. Redlab agency implemented a system that detects users' IP addresses and dynamically adjusts the website content, language, and currency based on their location. This ensures a personalized and localized experience for visitors from different regions. 
• Stripe Payment System Integration: Redlab agency integrated the Stripe payment system seamlessly into the website's checkout process. This involved setting up secure payment gateways, enabling various payment methods (e.g., credit/debit cards), and ensuring compliance with PCI-DSS standards for secure online transactions. The integration of Stripe enhances convenience for customers and facilitates smooth and secure payment processing. 

Key Deliverables:

• Fully functional e-commerce website powered by WooCommerce. 
• Visually appealing frontend design with intuitive navigation. 
• Responsive website layout optimized for various devices and screen sizes.
• Multi-country functionality implemented to tailor website content based on users' geographical location. 
• Seamless integration of the Stripe payment system for secure online transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Frontend Performance: Measure the improvement in frontend performance metrics such as page load times, time to interactive, and first contentful paint. A faster website contributes to a better user experience and can lead to higher conversion rates. 
2. Responsiveness: Evaluate the responsiveness of the website across various devices and screen sizes. Quantify the improvement in terms of how well the website adapts to different resolutions and orientations, ensuring a consistent user experience regardless of the device used.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and they we're very responsive to our requests.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their professionalism.

Are there any areas for improvement or something Redlab agency could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Head of Digital of AstroAgency

Describe what your company does in a single sentence.

AstroAgency is a global leader in strategic marketing for space providing innovative organizations with a unique combination of public relations, branding, digital communications, events planning, and market guidance to thrive in the commercial space sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development on WordPress with Gutenberg: Development of a corporate website using the WordPress CMS with Gutenberg block editor. Customization of WordPress themes and templates to align with the company's branding and requirements. Integration of Gutenberg blocks for flexible and easy content creation and management.
2. Basic SEO Optimization: Implementation of basic on-page SEO elements such as meta tags, headings, and descriptions to improve search engine visibility. Configuration of SEO plugins or tools to assist in optimizing website content and structure for better search engine rankings. 
3. Website Security Tasks: Implementation of security measures and best practices to protect the website from potential threats and vulnerabilities. 
4. Member Area with Password: Development of a secure member area on the website with restricted access via password protection.
5. Search Functionality: Implementation of a search feature throughout the website, including the main website, blog, and events pages. Configuration of search plugins or tools to enable users to easily find relevant content within the website. 
6. Admin Panel Manual: Creation of a comprehensive manual for the admin panel, providing detailed instructions and guidance on managing website content, updating pages, and accessing specific features. 

Key Deliverables: 

• Corporate Website Built on WordPress with Gutenberg: Fully developed corporate website with customized themes and templates. Integration of Gutenberg blocks for easy content creation and management. 
• Basic SEO Optimization: Implementation of on-page SEO elements and configuration of SEO plugins. 
• Website Security Tasks: Implementation of security measures to protect the website from potential threats. 
• Member Area with Password: Secure member area with restricted access via password protection. 
• Search Functionality: Implementation of a search feature throughout the website. Configuration of search plugins or tools for enhanced user experience. 
• Admin Panel Manual: This comprehensive manual provides instructions and guidance for managing website content through the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Website Security: Measure the effectiveness of security tasks implemented by monitoring for any security breaches or incidents. A lack of security issues demonstrates the success of the implemented security measures. 
2. Engagement with Member Area: Track the number of members who access the password-protected member area and their level of engagement with exclusive content or resources. Increased engagement indicates the successful implementation and appeal of the member area feature. 
3. Feedback and Testimonials: Collect feedback and testimonials from website users regarding their overall experience with the website, including its functionality, security measures, and ease of content management. Positive feedback indicates success in meeting user needs and expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Redlab's project management process was exceptional. They consistently delivered updates on time, showing great efficiency and dedication. Moreover, they were incredibly responsive to our requests, always addressing any concerns or requests promptly and effectively. Working with them was a pleasure.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Redlab was their attention to detail and proactive approach ensured that every aspect of the project was meticulously handled. Additionally, their ability to adapt to our changing needs with agility and precision truly set them apart.

Are there any areas for improvement or something Redlab agency could have done differently?

At the moment, we don't have any specific suggestions for improvement. Our experience with Redlab was excellent, and we're highly satisfied with the results of our collaboration. We're excited about the possibility of embarking on new projects with them in the future.

BACKGROUND

Please describe your company and position.

I am the Lead Designer of Ken "Duncan" Yoshida Mah Web Designs & Marketing

Describe what your company does in a single sentence.

We provide web design & digital marketing for clients across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?
Develop a website for my portfolio

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development: Frontend development to create a seamless and intuitive user interface. Ensuring responsiveness across different devices and screen sizes to cater to a wide range of users. 
2. Hosting and SSL Certificate Assistance: Assisting with hosting setup and configuration to ensure optimal performance and reliability for the website. Providing guidance and support in obtaining and installing SSL certificates to enhance website security and build trust with visitors. 

Key Deliverables: 

• A fully functional website with visually appealing effects to engage visitors and create a memorable user experience. 
• Responsive design implementation to ensure seamless access and usability across desktops, tablets, and mobile devices. 
• Hosting setup and configuration for reliable website performance and uptime. 
• SSL certificate installation to encrypt data transmission and establish a secure connection for website visitors. 
• Ongoing support and communication from dedicated project managers, ensuring a smooth development process and continued assistance post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced website performance, including faster loading times. 
2. Successful implementation of hosting and SSL certificates, resulting in improved website uptime and security. 
3. Continued support and communication with project managers, leading to timely resolutions of any issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their Project Management is second to none. They communicated very well and always delivered quality work, on time and on budget.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have both sides of delivering excellent web development, to design, specifications & animations plus they have an equally excellent project management team that always deliver when they say they will and work with integrity.

Are there any areas for improvement or something Redlab agency could have done differently?

Not at all, I will be with them for the long term, I have no complaints.

BACKGROUND

Please describe your company and position.

I am the Venture Architect of an investment company. 

Describe what your company does in a single sentence.

We invest in extraordinary founders and ideas

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development:
  • Development of a website using the Laravel framework. 
  • Customization of website features and functionalities based on our requirements. 
• Content Management System (CMS): 
  • Integration of a CMS for easy content management and updates. 
  • Implementation of user-friendly interfaces for content editors to manage website content efficiently. 
• Testing and Quality Assurance: 
  • Conducting thorough testing across different browsers and devices to ensure compatibility and functionality. 
  • Identification and resolution of any bugs or technical issues. 

Key Deliverables: 

• Fully developed and functional website built on the Laravel framework. 
• Responsive design ensuring compatibility across devices. 
• CMS for easy content updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Mobile Responsiveness: 
  • Increase in mobile traffic: Monitor the percentage of website visitors accessing the site via mobile devices. 
  • Improvement in mobile UX: Measure factors such as mobile bounce rate and average session duration to ensure a positive experience for mobile users. 
• Cross-Browser Compatibility: 
  • Consistent performance across browsers: Monitor website functionality and appearance across various web browsers (e.g., Chrome, Firefox, Safari) to ensure a seamless experience for all users. 
• Content Management: 
  • Ease of content updates: Measure the frequency and efficiency of content updates made by the client using the CMS. 
  • Accuracy of content: Ensure that content updates are reflected accurately on the website without errors or inconsistencies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was according to the roadmap, even during stressful phases of the venture; our project manager was very dedicated to the project and helped us make it a success.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People of the RedLab team, meticulous approach to development, vertical expertise in programming and great agile project management skills

Are there any areas for improvement or something Redlab agency could have done differently?

Everything was great!

BACKGROUND

Please describe your company and position.

I am the Account Manager of League Design Agency

Describe what your company does in a single sentence.

Provides brand identity, website design and UX/UI design services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• We cooperate with the RedLab team to do the full-stack development work on our customers' projects, where they implement web and UX/UI designs created by our team. We hire them specifically for complex projects for web apps and websites with heavy animations and big interactivity.

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with RedLab as our partners for about three years on 17 website projects for brands such as Dgree, Vivochek, OEP, M-Arquette Furniture Designer, Tresor Gold, Therabridge, Binais Personal Brand, Oakwell The Beer Spa, Shock Management, Reeep, Spaceflux, iFX Brokers, Ocean Pearls, and Peakdata.

They worked on the front-end and back-end development of the marketing websites on WordPress and implemented the web design created by our design agency. The end deliverables were live websites fully developed, tested, and hosted on the particular domain. All the projects were finished successfully, in accordance with the discussed budget and timing, and all the initial requirements were met.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome was the quality of the final live websites that customers received, which included characteristics such as uninterrupted work, smoothness of released animations, speed of the website's load, and consistency with the created design. All of the projects we collaborated on with them were done very neatly and with the highest quality; we've never faced an issue where something didn't work as it was expected.

They are a very talented, professional, and responsible team. In some of the projects, customers set specific successful metrics such as the Performance Score, Speed Index, and Time Load of the pages of the released website. At the end of RedLab's work, these websites reached an 'A' grade or 99%, according to https://gtmetrix.com/.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is the best I've ever seen. We cooperated with many partners, but I couldn't rely on anyone more than RedLab; their lever of project management is the main reason why we have had such a successful cooperation for a long time.

They are very communicative and transparent and ALWAYS put their customers and partners first; if we face any issue — I know it will be resolved very soon and in the best way because it's a matter of principle for them. They're very empathetic and friendly. Before starting the project, they provide a clear timeline with listed deliverables along the process. They're very accurate with that, and we have never faced big issues with missed deadlines.

During the project's working process, they provide thorough status reports through emails and virtual meetings about the project's progress to ensure the customer knows which stage the project is at and what has been done. Their project managers communicate fluently in English.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Put the customer first
• Ready to go the extra mile to satisfy the customer. There was a case when one of our customers wanted to optimize the cost; their sales team and PM team spent a week searching for a solution how to do it and found the way because it was important for this customer.
• True partners for the business who could help to develop everything right. If they see that the customer has been mistaken about the desired solution — they will stop him (even if it's not for their benefit) and share their perspective on it based on their expertise to make sure the customer can achieve the desired result in the end.
• Very talented & professional team. If there are complex and difficult websites, they're first on the list of those we go to for help with development.
• Extremely great in communication. Open-minded, friendly, great listeners.
• Systematic in their approach. We always knew about the status of the projects and were sure it would be done on time and within budget despite the complexity of the work.

Are there any areas for improvement or something Redlab agency could have done differently?

Redlab is the best web development agency we have ever worked with, and we're glad to continue our cooperation for many more years.