Redlab agency

BACKGROUND

Please describe your company and position.

I am the General Manager of Tuia.ro

Describe what your company does in a single sentence.

Gardening e-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing an online store for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

E-commerce Website Development: Redlab agency undertook the development of a fully functional e-commerce website using WooCommerce, a popular and versatile platform for online stores built on WordPress. This involved creating the necessary infrastructure to support product listings, shopping cart functionality, and secure checkout processes. 

• Frontend Development: Redlab agency was responsible for designing and implementing the frontend of the website. This included crafting visually appealing layouts, creating intuitive navigation elements, and ensuring consistency in design across all pages. Attention was given to user experience to enhance engagement and encourage conversions. 
• Responsiveness: Ensuring that the website is accessible and functional across various devices and screen sizes was a crucial aspect of the project. Redlab agency implemented responsive design techniques to optimize the user experience on desktops, laptops, tablets, and smartphones, thus catering to a diverse audience. 
• Multi-Country Functionality: One of the unique features of the website is its ability to cater to users from multiple countries. Redlab agency implemented a system that detects users' IP addresses and dynamically adjusts the website content, language, and currency based on their location. This ensures a personalized and localized experience for visitors from different regions. 
• Stripe Payment System Integration: Redlab agency integrated the Stripe payment system seamlessly into the website's checkout process. This involved setting up secure payment gateways, enabling various payment methods (e.g., credit/debit cards), and ensuring compliance with PCI-DSS standards for secure online transactions. The integration of Stripe enhances convenience for customers and facilitates smooth and secure payment processing. 

Key Deliverables:

• Fully functional e-commerce website powered by WooCommerce. 
• Visually appealing frontend design with intuitive navigation. 
• Responsive website layout optimized for various devices and screen sizes.
• Multi-country functionality implemented to tailor website content based on users' geographical location. 
• Seamless integration of the Stripe payment system for secure online transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Frontend Performance: Measure the improvement in frontend performance metrics such as page load times, time to interactive, and first contentful paint. A faster website contributes to a better user experience and can lead to higher conversion rates. 
2. Responsiveness: Evaluate the responsiveness of the website across various devices and screen sizes. Quantify the improvement in terms of how well the website adapts to different resolutions and orientations, ensuring a consistent user experience regardless of the device used.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and they we're very responsive to our requests.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their professionalism.

Are there any areas for improvement or something Redlab agency could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Head of Digital of AstroAgency

Describe what your company does in a single sentence.

AstroAgency is a global leader in strategic marketing for space providing innovative organizations with a unique combination of public relations, branding, digital communications, events planning, and market guidance to thrive in the commercial space sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development on WordPress with Gutenberg: Development of a corporate website using the WordPress CMS with Gutenberg block editor. Customization of WordPress themes and templates to align with the company's branding and requirements. Integration of Gutenberg blocks for flexible and easy content creation and management.
2. Basic SEO Optimization: Implementation of basic on-page SEO elements such as meta tags, headings, and descriptions to improve search engine visibility. Configuration of SEO plugins or tools to assist in optimizing website content and structure for better search engine rankings. 
3. Website Security Tasks: Implementation of security measures and best practices to protect the website from potential threats and vulnerabilities. 
4. Member Area with Password: Development of a secure member area on the website with restricted access via password protection.
5. Search Functionality: Implementation of a search feature throughout the website, including the main website, blog, and events pages. Configuration of search plugins or tools to enable users to easily find relevant content within the website. 
6. Admin Panel Manual: Creation of a comprehensive manual for the admin panel, providing detailed instructions and guidance on managing website content, updating pages, and accessing specific features. 

Key Deliverables: 

• Corporate Website Built on WordPress with Gutenberg: Fully developed corporate website with customized themes and templates. Integration of Gutenberg blocks for easy content creation and management. 
• Basic SEO Optimization: Implementation of on-page SEO elements and configuration of SEO plugins. 
• Website Security Tasks: Implementation of security measures to protect the website from potential threats. 
• Member Area with Password: Secure member area with restricted access via password protection. 
• Search Functionality: Implementation of a search feature throughout the website. Configuration of search plugins or tools for enhanced user experience. 
• Admin Panel Manual: This comprehensive manual provides instructions and guidance for managing website content through the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Website Security: Measure the effectiveness of security tasks implemented by monitoring for any security breaches or incidents. A lack of security issues demonstrates the success of the implemented security measures. 
2. Engagement with Member Area: Track the number of members who access the password-protected member area and their level of engagement with exclusive content or resources. Increased engagement indicates the successful implementation and appeal of the member area feature. 
3. Feedback and Testimonials: Collect feedback and testimonials from website users regarding their overall experience with the website, including its functionality, security measures, and ease of content management. Positive feedback indicates success in meeting user needs and expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Redlab's project management process was exceptional. They consistently delivered updates on time, showing great efficiency and dedication. Moreover, they were incredibly responsive to our requests, always addressing any concerns or requests promptly and effectively. Working with them was a pleasure.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Redlab was their attention to detail and proactive approach ensured that every aspect of the project was meticulously handled. Additionally, their ability to adapt to our changing needs with agility and precision truly set them apart.

Are there any areas for improvement or something Redlab agency could have done differently?

At the moment, we don't have any specific suggestions for improvement. Our experience with Redlab was excellent, and we're highly satisfied with the results of our collaboration. We're excited about the possibility of embarking on new projects with them in the future.

BACKGROUND

Please describe your company and position.

I am the Lead Designer of Ken "Duncan" Yoshida Mah Web Designs & Marketing

Describe what your company does in a single sentence.

We provide web design & digital marketing for clients across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?
Develop a website for my portfolio

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development: Frontend development to create a seamless and intuitive user interface. Ensuring responsiveness across different devices and screen sizes to cater to a wide range of users. 
2. Hosting and SSL Certificate Assistance: Assisting with hosting setup and configuration to ensure optimal performance and reliability for the website. Providing guidance and support in obtaining and installing SSL certificates to enhance website security and build trust with visitors. 

Key Deliverables: 

• A fully functional website with visually appealing effects to engage visitors and create a memorable user experience. 
• Responsive design implementation to ensure seamless access and usability across desktops, tablets, and mobile devices. 
• Hosting setup and configuration for reliable website performance and uptime. 
• SSL certificate installation to encrypt data transmission and establish a secure connection for website visitors. 
• Ongoing support and communication from dedicated project managers, ensuring a smooth development process and continued assistance post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced website performance, including faster loading times. 
2. Successful implementation of hosting and SSL certificates, resulting in improved website uptime and security. 
3. Continued support and communication with project managers, leading to timely resolutions of any issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their Project Management is second to none. They communicated very well and always delivered quality work, on time and on budget.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have both sides of delivering excellent web development, to design, specifications & animations plus they have an equally excellent project management team that always deliver when they say they will and work with integrity.

Are there any areas for improvement or something Redlab agency could have done differently?

Not at all, I will be with them for the long term, I have no complaints.

BACKGROUND

Please describe your company and position.

I am the Venture Architect of an investment company. 

Describe what your company does in a single sentence.

We invest in extraordinary founders and ideas

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development:
  • Development of a website using the Laravel framework. 
  • Customization of website features and functionalities based on our requirements. 
• Content Management System (CMS): 
  • Integration of a CMS for easy content management and updates. 
  • Implementation of user-friendly interfaces for content editors to manage website content efficiently. 
• Testing and Quality Assurance: 
  • Conducting thorough testing across different browsers and devices to ensure compatibility and functionality. 
  • Identification and resolution of any bugs or technical issues. 

Key Deliverables: 

• Fully developed and functional website built on the Laravel framework. 
• Responsive design ensuring compatibility across devices. 
• CMS for easy content updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Mobile Responsiveness: 
  • Increase in mobile traffic: Monitor the percentage of website visitors accessing the site via mobile devices. 
  • Improvement in mobile UX: Measure factors such as mobile bounce rate and average session duration to ensure a positive experience for mobile users. 
• Cross-Browser Compatibility: 
  • Consistent performance across browsers: Monitor website functionality and appearance across various web browsers (e.g., Chrome, Firefox, Safari) to ensure a seamless experience for all users. 
• Content Management: 
  • Ease of content updates: Measure the frequency and efficiency of content updates made by the client using the CMS. 
  • Accuracy of content: Ensure that content updates are reflected accurately on the website without errors or inconsistencies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was according to the roadmap, even during stressful phases of the venture; our project manager was very dedicated to the project and helped us make it a success.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People of the RedLab team, meticulous approach to development, vertical expertise in programming and great agile project management skills

Are there any areas for improvement or something Redlab agency could have done differently?

Everything was great!

BACKGROUND

Please describe your company and position.

I am the Account Manager of League Design Agency

Describe what your company does in a single sentence.

Provides brand identity, website design and UX/UI design services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• We cooperate with the RedLab team to do the full-stack development work on our customers' projects, where they implement web and UX/UI designs created by our team. We hire them specifically for complex projects for web apps and websites with heavy animations and big interactivity.

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with RedLab as our partners for about three years on 17 website projects for brands such as Dgree, Vivochek, OEP, M-Arquette Furniture Designer, Tresor Gold, Therabridge, Binais Personal Brand, Oakwell The Beer Spa, Shock Management, Reeep, Spaceflux, iFX Brokers, Ocean Pearls, and Peakdata.

They worked on the front-end and back-end development of the marketing websites on WordPress and implemented the web design created by our design agency. The end deliverables were live websites fully developed, tested, and hosted on the particular domain. All the projects were finished successfully, in accordance with the discussed budget and timing, and all the initial requirements were met.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome was the quality of the final live websites that customers received, which included characteristics such as uninterrupted work, smoothness of released animations, speed of the website's load, and consistency with the created design. All of the projects we collaborated on with them were done very neatly and with the highest quality; we've never faced an issue where something didn't work as it was expected.

They are a very talented, professional, and responsible team. In some of the projects, customers set specific successful metrics such as the Performance Score, Speed Index, and Time Load of the pages of the released website. At the end of RedLab's work, these websites reached an 'A' grade or 99%, according to https://gtmetrix.com/.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is the best I've ever seen. We cooperated with many partners, but I couldn't rely on anyone more than RedLab; their lever of project management is the main reason why we have had such a successful cooperation for a long time.

They are very communicative and transparent and ALWAYS put their customers and partners first; if we face any issue — I know it will be resolved very soon and in the best way because it's a matter of principle for them. They're very empathetic and friendly. Before starting the project, they provide a clear timeline with listed deliverables along the process. They're very accurate with that, and we have never faced big issues with missed deadlines.

During the project's working process, they provide thorough status reports through emails and virtual meetings about the project's progress to ensure the customer knows which stage the project is at and what has been done. Their project managers communicate fluently in English.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Put the customer first
• Ready to go the extra mile to satisfy the customer. There was a case when one of our customers wanted to optimize the cost; their sales team and PM team spent a week searching for a solution how to do it and found the way because it was important for this customer.
• True partners for the business who could help to develop everything right. If they see that the customer has been mistaken about the desired solution — they will stop him (even if it's not for their benefit) and share their perspective on it based on their expertise to make sure the customer can achieve the desired result in the end.
• Very talented & professional team. If there are complex and difficult websites, they're first on the list of those we go to for help with development.
• Extremely great in communication. Open-minded, friendly, great listeners.
• Systematic in their approach. We always knew about the status of the projects and were sure it would be done on time and within budget despite the complexity of the work.

Are there any areas for improvement or something Redlab agency could have done differently?

Redlab is the best web development agency we have ever worked with, and we're glad to continue our cooperation for many more years.

BACKGROUND

Please describe your company and position.

I am the CEO of Profpereklad

Describe what your company does in a single sentence.

We are a leading language service provider in Ukraine. We provide technical, legal, and pharmaceutical translations for global companies represented in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing new pages for our website and its maintenance and support

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1.Website Development: 

• Creation of new templates and modification of current templates for current needs. 
• Remade links on the site from subdomains to subfolders. Installation and configuration of the GDPR functionality. 

2. Content Management System (CMS): 

• Improvement of interfaces for content editors to manage website content efficiently. 

3. Search Engine Optimization (SEO): 

• We carried out SEO optimization according to the provided specifications specifically for this site. 
• Configuring redirects for links.

4. Testing and Quality Assurance: 

• Conducting thorough testing across different browsers and devices to ensure compatibility and functionality. 
• Identification and resolution of any bugs or technical issues.

5. Training and Documentation: 

• Providing training to the client's team on using the CMS and managing website content. 

6. Website Maintenance and Support: 

• Regular scheduled support for the website. 
• Monitoring and resolving any technical issues or bugs that arise. 

Key Deliverables: 

• Creating new templates, processing old ones and setting up GDPR. 
• Setting up the SEO component of the site 
• Improved Content Management System (CMS) for more flexible content updating. 
• Testing reports documenting browser and device compatibility. 
• Training sessions and documentation for the client's team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ​Functionality Testing: 
  • Conduct thorough testing of website functionalities such as navigation, forms, and interactive elements. 
  • Measure the percentage of functionalities that work as intended, aiming for a high success rate to enhance user satisfaction. 
• Content Management: 
  • Assess the ease of content management through the WordPress backend, measuring factors such as user-friendliness and efficiency. 
  • Aim for a streamlined content management process to facilitate timely updates and maintenance. 
• Bug Resolution: 
  • Track the number of bugs reported and resolved during the development process and post-launch period.
  • Aim for a low number of unresolved bugs to ensure a smooth user experience and website performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great PM and knows web development on a very high level. I highly recommend.

What was your primary form of communication with Redlab agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The do a high quality work. The web development is as it should be, and good support after.

Are there any areas for improvement or something Redlab agency could have done differently?

I am 100% happy with them 

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of ESTO

Describe what your company does in a single sentence.

ESTO is a leading payment solutions provider in the Baltics, offering innovative services for merchants and consumers, including flexible payment options and marketing support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Develop a new website for the ESTO company as a part of the big rebranding
• Develop custom CMS for website management
• Develop a Blog section for the website
• Develop a custom cookie consent banner for the website
• Provide continuous website improvements and new functionality development upon request

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development:
  • Development of a website using the Laravel framework.
  • Creation of a global section and separate regional sections for Estonia, Latvia, and Lithuania.
  • Implementation of multi-language functionality for each regional section, supporting three languages.
  • Customization of website features and functionalities based on our requirements. 
• Content Management System (CMS): 
  • Integration of a CMS for easy content management and updates.
  • Implementation of user-friendly interfaces for content editors to manage website content efficiently. 
• Testing and Quality Assurance: 
  • Conducting thorough testing across different browsers and devices to ensure compatibility and functionality.
  • Identification and resolution of any bugs or technical issues. 
• Training and Documentation:
  • Providing training to the client's team on using the CMS and managing website content. 
• Website Maintenance and Support:
  • Ongoing support for the website. 
  • Regular updates and maintenance to ensure the website functions optimally.
  • Monitoring and resolving any technical issues or bugs that arise. 
• Design Updates: 
  • Updating website design elements to enhance visual appeal and align with brand guidelines. 
  • Implementing changes to improve overall aesthetics and user engagement. 
  • Creating new design assets such as banners, graphics, and imagery as needed. 
• Key Deliverables: 
  • Fully developed and functional website built on the Laravel framework.
  • Global and regional sections with multi-language support.
  • Responsive design, ensuring compatibility across devices. 
  • Content Management System (CMS) for easy content updates. 
  • Testing reports documenting browser and device compatibility.
  • Training sessions and documentation for the client's team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Mobile Responsiveness: 
  • Increase in mobile traffic: Monitor the percentage of website visitors accessing the site via mobile devices.
  • Improvement in mobile user experience: Measure factors such as mobile bounce rate and average session duration to ensure a positive experience for mobile users. 
• Cross-Browser Compatibility:
  • Consistent performance across browsers: Monitor website functionality and appearance across various web browsers (e.g., Chrome, Firefox, Safari) to ensure a seamless experience for all users. 
• Content Management: 
  • Ease of content updates: Measure the frequency and efficiency of content updates made by the client using the Content Management System (CMS). 
  • Accuracy of content: Ensure that content updates are reflected accurately on the website without errors or inconsistencies. 
• Bug Resolution: 
  • Timely resolution of reported bugs: Monitor the turnaround time for identifying and resolving reported technical issues or bugs post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager always responded within a reasonable time frame, was polite and professional, and had good English skills.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionals within claimed areas of PHP, Laravel, and SQL. Can also provide UI/UX design services upon request.

Are there any areas for improvement or something Redlab agency could have done differently?

Not that I can think about. Maybe the only thing is to open a company bank account in the EU zone - that would simplify the accounting.

BACKGROUND

Please describe your company and position.

I am the CEO of Procamp

Describe what your company does in a single sentence.

Digital performance marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development on WordPress: Development of a fast-loading corporate website using the WordPress platform. Customization of WordPress themes and plugins Implementation of best practices to ensure fast loading times for optimal user experience. 
2. Content Management System (CMS) Setup: Integration of a user-friendly CMS allowing the client to easily fill out and update website content. Configuration of the CMS to enable the addition and removal of pages, as well as editing of existing content. Training and documentation provided to the client for efficient management of website content. 
3. SEO Settings Optimization: Implementation of SEO-friendly settings to ensure the website is optimized for search engines. Configuration of meta tags, headings, and other on-page elements to improve search engine visibility. Integration of tools or plugins for convenient management of SEO settings. 
4. Mobile First Adaptation: Development of the website with a Mobile First approach to prioritize mobile user experience. Implementation of responsive design techniques to ensure compatibility and usability across various devices and screen sizes. Testing and optimization of the website's performance on mobile devices. 
5. Effects Implementation: Development and integration of dynamic effects to enhance website interactivity and visual appeal. Creation of smooth and seamless animations or transitions to make the website dynamic and visually engaging. Customization of effects to differentiate the website and create a unique user experience. 

Key Deliverables: 

• Fully developed and fast-loading corporate website built on WordPress. 
• User-friendly CMS setup allowing easy content management, page addition/removal, and content editing. 
• Services pages created and customized to showcase the client's offerings effectively. 
• SEO settings optimized for improved search engine visibility. 
• Mobile First adaptation ensuring optimal performance and usability on mobile devices. 
• Dynamic effects implemented to enhance website interactivity and visual appeal. 
• Training sessions and documentation provided to facilitate efficient website management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Website Speed and Performance: 
   • Page Load Time: Measure the time it takes for the website to load completely. A faster page load time indicates improved user experience and can lead to higher engagement and conversion rates. 
   • Page Speed Insights: Use tools like Google PageSpeed Insights to assess the website's performance and identify areas for improvement. Achieving a high score demonstrates successful optimization for speed and performance. 
2. Mobile Responsiveness: 
   • Mobile-Friendly Test: Conduct a mobile-friendly test to ensure the website is optimized for mobile devices. Positive results indicate successful Mobile First adaptation and improved usability for mobile users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely! Project manager did an outstanding job overseeing the development of our website. They consistently ensured that deliverables were completed on time, demonstrating excellent time management skills. Moreover, they were highly responsive to our needs, promptly addressing any concerns or requests that arose throughout the project. 
Overall, their project management skills were exceptional, contributing significantly to the successful execution of our website development project.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about this company was their unwavering commitment to ensuring our satisfaction throughout the entire collaboration process. They consistently prioritized our needs and preferences, going above and beyond to accommodate our timelines and address any issues promptly. 
Their dedication to delivering a seamless and problem-free experience truly stood out, making them a standout choice for our website development project.

Are there any areas for improvement or something Redlab agency could have done differently?

none

BACKGROUND

Please describe your company and position.

I'm an executive at Simply Contact

Describe what your company does in a single sentence.

We are a global customer support outsourcing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development on WordPress: 
  • Development of a corporate website using the WordPress CMS. 
  • Implementation of custom animations and interactive elements to enhance user engagement and visual appeal. 
  • Integration of WordPress plug-ins and functionalities to support the website's dynamic features. 
• SEO Audit Implementation: 
  • Implementation of SEO recommendations to optimize on-page and off-page elements for improved search engine visibility. 
  • Integration of SEO plug-ins and tools to monitor website performance and track key metrics. 
• Ongoing Website Support and Maintenance: 
  • Continuous monitoring of the website for bugs, issues, and performance issues. 
  • Prompt resolution of any reported bugs or issues to ensure smooth website operation. 

Key Deliverables 

• Highly Animated Corporate Website: 
  • Fully developed and visually appealing corporate website with custom animations and interactive elements. 
  • WordPress CMS implementation allowing for easy content management and updates. 
• SEO Audit Implementation: 
  • Implementation of on-page and off-page SEO optimizations to enhance search engine visibility. 
• Ongoing Website Support and Maintenance: 
  • Fast and efficient resolution of reported bugs or issues to maintain website functionality. 
  • Regular updates and maintenance tasks to ensure website security and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website Performance Metrics: 
  • Page Load Time: Measure the time it takes for the website to load completely. A decrease in page load time indicates improved UX and can lead to higher engagement and conversion rates. 
  • Page Speed Insights Score: Use tools like Google PageSpeed Insights to assess the website's performance and identify areas for improvement. Achieving a high score demonstrates successful optimization for speed and performance. 
• Mobile Responsiveness: 
  • Mobile-Friendly Test: Conduct a mobile-friendly test to ensure the website is optimized for mobile devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project manager is amazing. We always get prompt responses, there is a clear and transparent workflow, and quick fixes are organized when necessary.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their prompt responses and ability to solve tasks quickly and efficiently.

Are there any areas for improvement or something Redlab agency could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

I am the Head of Design of Find.co

Describe what your company does in a single sentence.

Find.co is a media company publishing reliable news and educational content covering diverse sectors and topics that span Technology, Finance and Entertainment through to Blockchain and Cryptocurrencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

awwwards.com

Why did you select Redlab agency over others?

• Good value for cost
• Their portfolio looked great

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Initial Consultation: 
  •  Discuss all the requirements 
  • Identify key features for frontend and backend development Frontend Development (HTML/CSS):
    • Develop frontend components using HTML and CSS 
    • Implement responsive design for cross-device compatibility 
• WordPress Backend Development: 
  • Customize WordPress theme and plugins to match design
  • Develop backend functionality for content management Quality Assurance (QA): 
    • Conduct comprehensive testing of frontend and backend 
    • Ensure website functionality, usability, and performance 
    • Address any bugs or issues identified during testing 
  • Effects and Enhancements: 
    • Implement animations and visual effects to enhance user experience 
  • Deployment: 
    • Deploy website to live server 
    • Ensure security measures are in place (SSL, backups) 
  • Key Deliverables: 
    • Responsive frontend design with HTML and CSS. 
    • Customized WordPress backend for content management.
    • Thorough QA testing and bug resolution. 
    • Implementation of visual effects for enhanced user experience.
    • Successful deployment of the website with security measures in place.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ​​Page Load Speed: 
  • Measure the improvement in page load speed compared to the previous website or industry benchmarks 
  • Aim for a faster loading time to enhance user experience and reduce bounce rates 
• Mobile Responsiveness: 
  • Evaluate the website's responsiveness across different devices and screen sizes using tools like Google's Mobile-Friendly Test. 
  • Aim for a high score indicating optimal mobile usability, leading to improved user engagement and search engine rankings. 
• Cross-Browser Compatibility: 
  • Test the website's compatibility across various web browsers (e.g., Chrome, Firefox, Safari) to ensure consistent performance. 
  • Aim for a high compatibility score to reach a wider audience and provide a seamless browsing experience. 
• Functionality Testing: 
  • Conduct thorough testing of website functionalities such as navigation, forms, and interactive elements. 
  • Measure the percentage of functionalities that work as intended, aiming for a high success rate to enhance user satisfaction. 
• Content Management: 
  • Assess the ease of content management through the WordPress backend, measuring factors such as user-friendliness and efficiency. 
  • Aim for a streamlined content management process to facilitate timely updates and maintenance. 
• Bug Resolution:
  • Track the number of bugs reported and resolved during the development process and post-launch period.
  • Aim for a low number of unresolved bugs to ensure a smooth user experience and website performance. 

These measurable outcomes serve as indicators of progress and success in the website development project, demonstrating the effectiveness of the collaboration with Redlab Digital Agency in delivering a high-quality, functional, and user-friendly website for Find.co.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. They were very attentive to our needs and figured out what we needed pretty quickly. Communication with RedLab was really good, whenever we had some questions, they were available in Slack or virtual meetings, depending on the scope of the discussion.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They truly cared about doing their best work. From day one, they showed dedication to highest standards and didn't cut any corners. Throughout the project we really felt like RedLab cared about the success of the project as much as we did. Thank you RedLab for this! It was truly a plasure to work with you!

Are there any areas for improvement or something Redlab agency could have done differently?

Can't think of anything.