Redefine Web

BACKGROUND

Please describe your company and position.

I am the Owner of Rawson Dental

Describe what your company does in a single sentence.

I’m the owner of Susan Chmiel, DDS. We provide dental care and ongoing treatment for patients in our community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Redesign our outdated dental website
• Improve local SEO visibility in search results
• Increase patient appointment requests

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Redefine Web to redesign our outdated website, improve local SEO visibility in search results, increase patient appointment requests, and create a more mobile-friendly experience that better reflects a modern dental practice.

They handled the full website redesign, custom web development, and local SEO optimization for our dental practice. This included improving site structure, redesigning service pages, optimizing for mobile responsiveness, and enhancing on-page SEO to improve local search rankings and patient acquisition flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw improved visibility in local search results, an increase in patient inquiries through the website, and a noticeable improvement in overall online presence and professionalism. The website now performs significantly better on mobile and is easier for patients to navigate and book appointments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all milestones on time and maintained a well-organized workflow throughout the project. They were responsive to feedback, quick to implement changes, and ensured everything aligned with our expectations.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand the needs of a dental practice and translate that into a clean, high-performing website was impressive. Their communication was clear, and they balanced design, usability, and SEO effectively.

Are there any areas for improvement or something Redefine Web could have done differently?

The entire engagement was smooth and well-executed from start to finish.

BACKGROUND

Please describe your company and position.

I am the Owner of Parker Natural Medicine

Describe what your company does in a single sentence.

I’m the owner of Parker Natural Medicine. I oversee the practice, patient experience, and the way we present our services to people looking for naturopathic and integrative healthcare.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Redesign and improve our website
• Increase our visibility for patients
• Support with SEO, PPC, and Google Ads

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled healthcare web design, website development, SEO improvements, and support for PPC and Google Ads. They reorganized the website structure, improved the treatment and service pages, refined the messaging so it was easier for patients to understand, and made the site cleaner and more user-friendly. They also worked on local SEO for the clinic, optimized important pages for search visibility, improved on-page content, and helped us better target patients looking for naturopathic and integrative care. Their work also included recommendations and support for Google Ads/PPC campaigns to help drive more relevant traffic and appointment inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is easier for patients to use, and we have seen more consistent appointment inquiries since the updates. Our visibility in search has improved, especially for local healthcare-related terms, and the combination of SEO and Google Ads support has helped bring in more relevant visitors. Overall, the project improved both the presentation of our practice and the quality of online leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well, stayed on schedule, and communicated clearly throughout the process. Whenever we needed adjustments to website content, design elements, SEO priorities, or advertising-related items, they were responsive and easy to work with.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to the patient experience stood out. They were able to combine clean web design, healthcare-focused content, SEO, and PPC/Google Ads strategy in a way that felt cohesive and appropriate for our practice. They understood that patients need clear information and a trustworthy online experience before reaching out.

Are there any areas for improvement or something Redefine Web could have done differently?

We were pleased with the overall process, the communication, and the final results.

BACKGROUND

Please describe your company and position.

I am the https://madisonparkdental.com/ of Madison Park Dental

Describe what your company does in a single sentence.

I’m the owner of Madison Park Dental. I oversee the practice and make decisions related to our patient experience, operations, and online presence. We provide dental care for patients, ranging from routine preventive visits to more involved dental treatments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Improve our website
• Improve our local search visibility
• Generate more appointment requests
• Effective Google Ads campaigns

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web provided dental web design, web development, local SEO, Google Ads, and PPC management services for our practice. Their work included improving the overall design and structure of the website, updating service pages, enhancing the mobile experience, and making the site easier for patients to navigate. They also worked on local SEO improvements to help increase our visibility in search results for patients looking for dental care in our area. 
In addition, they managed our Google Ads and PPC campaigns, helping us target relevant local searches and drive more qualified patient inquiries. The key deliverables included an improved website experience, optimized service content, better mobile usability, local SEO enhancements, and ongoing paid advertising campaign management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the project, we saw stronger search visibility, an increase in patient calls, better appointment request flow through the website, and more qualified inquiries from Google Ads. The combination of website improvements, SEO, and PPC helped the site become more useful for patients while better supporting our practice’s growth goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was clear, organized, and reliable. They delivered items on time and were responsive when we had questions or feedback. Throughout the process, they listened to our needs and made the experience straightforward.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They kept the process simple and focused. They understood our goals as a dental practice and stayed focused on improvements that would make the website and ad campaigns more helpful for patients and more effective for generating appointment requests.

Are there any areas for improvement or something Redefine Web could have done differently?

The work met our expectations very well, and we were satisfied with the results and the overall process.

BACKGROUND

Please describe your company and position.

I am the Owner of Red Door Chiropractic

Describe what your company does in a single sentence.

I’m the Founder of Red Door Chiropractic. I oversee the clinic’s operations, patient experience, and growth initiatives, including our online presence and local marketing efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Improve our website
• Make it easier for patients to understand our services
• Appear in local search results

SOLUTION

How did you find Redefine Web?

Referral

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web provided healthcare-focused web design, web development, and SEO services for our chiropractic clinic. Their work included improving the website's overall look and structure, refreshing key service pages, and making the site easier for patients to navigate.

They also focused on mobile usability so visitors could easily browse the site and contact us from their phones. On the SEO side, they worked on local optimization to help our clinic rank higher in search results for relevant chiropractic and wellness-related queries. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website feels much stronger and more professional than before. Patients are able to find the information they need faster, and the site does a better job explaining our services. Since the improvements, appointment requests have been more consistent, and our online presence feels more aligned with the quality of care we provide in the clinic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable and straightforward. Redefine Web stayed on schedule, communicated clearly, and responded quickly whenever we had updates or questions. They made the process easy for us and were flexible when we needed small changes or clarifications during the project.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They made the process practical and understandable, without overcomplicating things. Their team understood what a healthcare business like ours needed and focused on work that would actually improve the patient experience and support our local visibility.

Are there any areas for improvement or something Redefine Web could have done differently?

We were satisfied with the full process and the final outcome. Redefine Web delivered what we needed and made the experience smooth from start to finish.

BACKGROUND

Please describe your company and position.

I am the Owner of Dr. Maz Ghodsian

Describe what your company does in a single sentence.

I’m the owner of a private medical practice. Our practice provides care and treatment for patients in our community, and our website plays an important role in helping patients learn about our services, understand available treatments, and contact us for appointments or inquiries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• A redesigned medical practice website
• Web development and website updates
• Improved service and treatment pages
• Healthcare SEO improvements
• Google Ads campaign management
• A clearer patient journey through the website

SOLUTION

How did you find Redefine Web?

Referral

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Redefine Web to improve our overall online presence and help our practice attract more patient inquiries through our website and digital marketing channels.

Our main goals were to update and modernize the website, improve the way our services and treatments were presented, increase our search visibility through healthcare SEO, and support paid traffic through Google Ads management. We wanted a website that looked professional, was easy for patients to navigate, and made it simple for visitors to contact the practice.

We were also looking for a team that understood the specific needs of a medical practice, including how patients search for healthcare services online and how medical content should be presented in a clear, trustworthy, and patient-friendly way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped improve our online visibility and made our website much more effective for patients. After Redefine Web’s work, we saw stronger patient inquiries and a clearer presentation of our services and treatments.

The updated website made it easier for patients to understand what we offer and contact the practice. Our service pages became more organized and informative, and the overall website experience improved. The combination of SEO and Google Ads support also helped bring more relevant attention to the practice online.

Overall, the project successfully improved our digital presence and gave us a stronger foundation for attracting and converting patient inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Redefine Web’s project management was dependable throughout the process. The founder of the agency was personally involved in my project and delivered items on time to keep the project moving forward. Whenever we needed changes or had feedback, they responded quickly and made adjustments without delays.

Their team was easy to work with and communicated clearly. They understood our priorities and were flexible when updates were needed. The process felt organized, and they ensured the website, SEO, and advertising work stayed aligned with our goals.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand both the technical and patient-facing aspects of the project. They knew how to handle web design, SEO, and Google Ads, but they also understood how patients interact with medical content. Also, it felt like the agency reflected the founder's extensive industry experience. 

They presented our services in a way that was professional, clear, and easy for patients. That balance was important because a medical website needs to be informative and trustworthy while also being simple enough for patients to navigate.

Their ability to combine healthcare website design, SEO strategy, and paid advertising into one complete solution made them stand out.

Are there any areas for improvement or something Redefine Web could have done differently?

I do not have any major improvement points. The process went well, and we're satisfied with their work, communication, and results.

BACKGROUND

Please describe your company and position.

I am the Owner of Adhesion Release

Describe what your company does in a single sentence.

We provide massage and manual therapy services for clients seeking pain relief and better movement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• New website design
• Ongoing search engine optimization
• Pay Per Click management service

SOLUTION

How did you find Redefine Web?

Referral

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I wanted a stronger, more professional WordPress website, better local search visibility, and a clearer way for clients to understand my services and request appointments. I was also looking for support with SEO. The site needed to perform better and build a stronger foundation for future pay per click marketing services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They handled WordPress web design, local SEO, and PPC campaigns to deliver leads consistently. The deliverables included updated service pages, improved mobile layout, and a cleaner appointment request flow. The website now feels much more professional, clients can find information more easily, and inquiries have been more consistent. The updates improved both usability and our overall presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They stayed on top of timelines and responded well whenever I had questions or needed edits. The process felt organized, straightforward, and easy to manage. Communication was consistent, and they were responsive throughout the project.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and practical advice stood out to me. They were easy to communicate with and gave recommendations that made sense for my business rather than overcomplicating things. I also appreciated that they understood how web design and SEO need to work together for a small service-based business.

Are there any areas for improvement or something Redefine Web could have done differently?

Nothing major. The process was straightforward and positive overall.

BACKGROUND

Please describe your company and position.

I am the Founder of Peace, Hope & Harmony, Inc.

Describe what your company does in a single sentence.

We provide counseling and wellness support services for the people and families we serve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Create a more professional and supportive website
• Improve the user experience
• Strengthen calls to action
• Increase online visibility through SEO

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled our website redesign, web development, and SEO efforts. The scope of work focused on creating a more professional, supportive, and user-friendly website for our counseling and wellness services while also improving our online visibility. Their team revised and reorganized our service pages to make our offerings clearer, strengthened our calls to action so visitors could more easily reach out for help, and improved the overall design and functionality of the site. In addition, they implemented local SEO strategies tailored to counseling, wellness, and clinic-related searches to help more people find us online. The key deliverables included updated website design and development, clearer site structure and messaging, enhanced service pages, stronger inquiry pathways, and SEO improvements aimed at increasing visibility and attracting more qualified inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new site led to a noticeable increase in inquiries, improved user engagement, and better local search visibility. Visitors were able to navigate the site more easily, and we saw stronger interest in our counseling and support services after launch. Overall, the combination of improved usability and SEO helped generate more qualified leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was steady and thoughtful. They met deadlines and were attentive to our feedback.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were easy to work with and kept the process approachable. We always felt that the founder was personally involved with his clients, which is pretty rare for marketing agencies.

Are there any areas for improvement or something Redefine Web could have done differently?

I do not have any major suggestions. The experience was positive.

BACKGROUND

Please describe your company and position.

I am the Founder of Adhesion Freedom

Describe what your company does in a single sentence.

I’m Laura Chrast, the Founder of Adhesion Freedom. I lead a specialized health and wellness practice that focuses on Adhesion Release Therapy and helps clients reduce pain, improve mobility, and restore function.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Build a WordPress Website
• Provide SEO
• Healthcare marketing service

SOLUTION

How did you find Redefine Web?

Referral

Why did you select Redefine Web over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled the full website strategy, design, and development process for Adhesion Freedom. They started by learning about my practice, target audience, and the educational challenges that come with explaining Adhesion Release Therapy. From there, they created a site structure that made the service easier to understand and easier to navigate. Their team designed and developed key pages, including the homepage, service pages, about page, FAQ content, and contact page. They also improved the booking journey, organized the messaging, optimized the site for mobile users, and built a strong on-page SEO foundation. Their deliverables included a custom website, conversion-focused page layouts, SEO-friendly content structure, and a polished online presence that reflects the quality of my therapy practice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website improved the quality of our inbound leads and helped more prospective clients understand our work before reaching out. I saw stronger engagement on the main service pages, an increase in consultation inquiries, and more confidence from visitors who found us online. The site also gave Adhesion Freedom a much stronger foundation for SEO and local visibility for people searching for pain relief, mobility therapy, and Adhesion Release Therapy services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well from start to finish. They communicated clearly, kept the timeline organized, and delivered items on time. They listened closely to my feedback, responded quickly to questions, and adjusted details when I needed changes. I always felt that they understood my goals and kept the project moving forward.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Redefine Web stood out because they didn’t just build a good-looking website — they helped me communicate a highly specialized therapy service in a way that felt clear, professional, and trustworthy. They understood both branding and SEO, and they translated a complex hands-on treatment into a website that speaks directly to people looking for pain relief and better mobility.

Are there any areas for improvement or something Redefine Web could have done differently?

I had a very positive experience overall. They delivered a strong website and gave my business a much better digital foundation.

BACKGROUND

Please describe your company and position.

I am the Owner of a fitness company 

Describe what your company does in a single sentence.

We provide sports performance and fitness training for athletes and adults looking to improve strength and conditioning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• Improve our visibility in search results
• Manage Google Ads to reach more potential clients
• Generate more evaluations, inquiries, and training signups
• Clarify the messaging around our programs and services
• Make it easier for visitors to take action on the website
• Create a more professional website for our business

SOLUTION

How did you find Redefine Web?

• Online Search
• Referral

Why did you select Redefine Web over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redefine Web handled our website improvements, local SEO, and Google Ads management. The work included improving service pages, creating stronger calls to action, and building a better path for people to request evaluations or sign up for training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is more professional, and we have seen more inquiries, evaluations, and training signups.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized, met deadlines, and responded quickly when we needed updates.

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to keep everything aligned across the website and ads stood out.

Are there any areas for improvement or something Redefine Web could have done differently?

Had a very positive experience overall. I'd recommend them.

BACKGROUND

Please describe your company and position.

I am the Founder of Wakefield Custom Dental

Describe what your company does in a single sentence.

We provide dental care and treatment for patients seeking both routine and more advanced services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redefine Web to accomplish?

• We wanted a stronger website
• Better search presence
• Support from paid ads to increase patient appointments.

SOLUTION

How did you find Redefine Web?

Online Search

Why did you select Redefine Web over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Redefine Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a complete digital presence upgrade for Wakefield Custom Dental, covering website design and development, local SEO optimization, and ongoing Google Ads management to improve patient acquisition. Key deliverables included a fully redesigned and modernized website optimized for user experience and conversions, improved local search visibility through targeted SEO strategies for dental services, and structured Google Ads campaigns designed to attract high-intent local patients. In addition, the project ensured consistent tracking, performance monitoring, and ongoing refinements across all channels to maximize appointment bookings and overall marketing efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen stronger visibility, more patient calls, and a better flow of appointment inquiries through the site and ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was extremely reliable throughout the project. They stayed on schedule and were responsive to our feedback. 

What was your primary form of communication with Redefine Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They combined design, search, and paid ads in a way that felt very coordinated. Overall, they were extremely patient and always provided valuable insights to help my practice grow.

Are there any areas for improvement or something Redefine Web could have done differently?

No major changes come to mind. We were happy with the outcome.