Promatics Technologies

BACKGROUND

Introduce your business and what you do there.

We are an Indian technology company focusing on the information-as-a-service concept for agriculture. We take data from farmers and sellers, build strong datasets, and run econometric modeling and machine learning algorithms on them in order to predict behaviors and design improved products. We were founded one year and 3 months ago, and we have 10 employees, 50% of them focusing on customer support. We also have one technology expert in-house. 

I am the founder and chief information officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Promatics Technologies?

We are a new company with limited resources, so we needed a technology partner for building our systems. 

SOLUTION

What was the scope of their involvement?

We had a relatively new concept and some specific requirements around it. Promatics Technologies worked based on our mockups, figuring out a solution in collaboration with our team.

Because we participate in farming events, we've had set deadlines. Promatics Technologies was able to work additional hours during these periods, even on weekends, which we appreciated.

Promatics Technologies assigned 3 developers (1 of them in charge of PHP work) and 3 testers for our project.

How did you come to work with Promatics Technologies?

We had a couple of options in our list, including Promatics Technologies. We found the company on Upwork and initially gave them a small, 2-3-week project developing an application for farmers. The idea was to test our ability to get work done using Promatics Technologies, and it ended up well. There were some initial trust issues along with the fact that we were working remotely, but as time passed, we developed a strong relationship from a business perspective.

How much have you invested with Promatics Technologies?

The total cost of our project with Promatics Technologies was $110,000.

What is the status of this engagement?

We started working with Promatics Technologies in November 2015. We have finalized our initial streamline, and the app was launched on the Play Store. We have also completed a second project with Promatics Technologies, and are running a 3rd one currently. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

So far, we have onboarded 198 sellers and 2,500 customers. 7% of customers use our app on a daily basis, and 25% of them use it weekly, which is very good engagement. Promatics Technologies helped us shape our application, allowing our group to gather data from customers.

How did Promatics Technologies perform from a project management standpoint?

Promatics Technologies was good in this regard, but not exceptional. Timelines were only missed in 5% of the time, and then only by 1-2 days. That usually happened because Promatics Technologies wanted to ensure that testing was done properly. We used Skype to discuss mockups.

What did you find most impressive about Promatics Technologies?

Promatics Technologies was willing to go the extra mile for us whenever we had urgent requests. The team had people available even on holidays, ensuring that we'd have the product ready for the next day.

Are there any areas Promatics Technologies could improve?

Time and project management could be improved somewhat, by using dedicated tools. I do understand that Promatics Technologies needs to run multiple projects simultaneously. They also have a very good price, compared to market standards.

BACKGROUND

Introduce your business and what you do there.

Our company specializes in creating user and installation manuals. I am the owner and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Promatics Technologies?

We hired Promatics to create a tool designed by our company, which allows us to create multi-language manuals easily, using a text and translations database.

SOLUTION

What was the scope of their involvement?

Promatics has mainly offered web development for our SaaS application. There was quite a lot of programming involved, but it resulted in a functional website in the end.

How did you come to work with Promatics Technologies?

Promatics was referred by a friend and business relation. I believe that he found them on oDesk.

How much have you invested with Promatics Technologies?

The cost of our project with Promatics for the first year will be between $10,000 and $12,000.

What is the status of this engagement?

We started working with Promatics 5 months ago. We will continue the collaboration for a long period of time.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I am very satisfied with Promatics' work. The testing was done mainly by my colleagues and me. There are always things to improve, from design to programming issues, but all our feedback was implemented by Promatics according to our needs. The result was very much how we wanted it.

How did Promatics perform from a project management standpoint?

It's always important to find a way of working together with any new supplier. After working for a few weeks with Promatics, we found what worked best for us, and I'm excited to continue the working relationship.

What did you find most impressive about Promatics Technologies?

I haven't worked on this type of project often, so it would be hard to differentiate Promatics from other developers. All our experiences have been good. Promatics listened to and understood our needs. They did what we wanted, but also shared their opinions.

Are there any areas Promatics Technologies could improve?

Other programmers may be able to find improvements in Promatics' work, but, looking at it from a user perspective, based on our initial requirements, I cannot find anything wrong.

What tips or recommendations could you share that might increase the likelihood of success with Promatics Technologies?

Through working with developers, I've learned that it's important to be specific with what I ask for. If the requirements are vague, it can lead to many issues. This hasn't happened in Promatics' case, but it is true in general.

BACKGROUND

Please describe your organization.

We offer a recruitment platform for the Indian market, which includes educational resources. We focus on both employers and students.

What is your position?

I am the founder and managing director of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Promatics Technologies?

I needed help in designing and developing my website. I also needed guidance in the process, given that I have no development knowledge. Specifically, I needed to know how I could control the site and what resources I would need.

SOLUTION

Please describe the scope of their involvement in detail.

Promatics designed my website and guided me along the way. They were a teacher for me.

How did you come to work with Promatics Technologies?

I was Googling developers. Their name came up, and I gave them a call. We had a brief conversation in order to gauge how long the project would take, what their pricing was, and so on.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was around $10,000.

What is the status of this engagement?

The majority of the work has been completed. There are a couple of modules in development still, like the payment one. For the time being, I am not requiring fees from any of my users. The original estimation for the project was eight weeks. It took a little longer than expected to complete.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I have no metrics yet, given that we're still in the process of announcing the site to a wider market. We did a few small advertisements for it last month and people registered with us. They gave us positive feedback about the design of the website and how user-friendly it is.

How did Promatics Technologies perform from a project management standpoint?

I am happy with their services. I was able to contact anyone from their team online easily whenever something went wrong.

What distinguishes Promatics Technologies from other providers?

They have good team leadership skills at Promatics and strong technical ability. Everyone is very friendly and easy to approach. There is a bit of a time difference between India and Australia, but they were understanding in this respect. I was always able to send them anything via email and expect it to be notified once it had been completed instantly.

Is there anything Promatics Technologies could have improved or done differently?

I can only comment about the team with which I worked. I have no negative comments about them.

BACKGROUND

Please describe your organization.

We are an artificial turf supply company based out of Chicago.

What is your position?

I am the owner. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Promatics?

We wanted to create a user-friendly website that also has advanced features. We wanted our new website to be up to date and responsive.

SOLUTION

Please describe the scope of their involvement in detail.

Promatics provided web design and development for us using custom technology.

How did you come to work with Promatics?

I'd worked with their company previously through a mediator and was satisfied with their work. Promatics had the best background and pricing, so I got in touch with them directly through their website when I needed additional work.

Could you provide a sense of the size of this initiative in financial terms?

The total cost for the project was less than $10,000.

What is the status of this engagement?

The work is 95 percent complete, and the website is online. We're testing the site and fixing a few bugs. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I'm satisfied with the website. Promatics did a great job. I've had a number of websites developed for me in the past, so I'm used to working with developers. I wasn't used to the quick turnaround that Promatics provide. They gave me daily updates in clear terms and were always upfront about the progress.

The quality of the work is great. The overall design of the site, including its back-end, is exactly what I requested.

How did Promatics perform from a project management standpoint?

They are a professional company. They took my requests, itemized everything, and gave a response to each question and issue I had. The process was quick and fully involved on my end. I was not expecting to have such an ample level of communication, but that was a good thing. Promatics provided in-depth data constantly, which took me a long time to get through in order to get a response to them.

What distinguishes Promatics from other providers?

They have the capabilities to deliver anything I ask of them.

Is there anything Promatics could have improved or done differently?

There were instances in which I'd have to point out things that I thought they'd notice on their own. They could test through their code more and do checks on the rough drafts they send out.

BACKGROUND

Please describe your organization.

My company is Netdemics LLC. We are a Google partner and specialize in Google Apps deployments and support.

What is your position?

I am the CEO and founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Promatics Technologies?

We work primarily with schools. Many of our customers needed the ability to track their students. Our main objective was to develop an app that would allow teachers to see whether the students were staying on task and to encourage them to do what they were supposed to. We used mainly Chromebooks. Google doesn't have an inherent ability for this.

SOLUTION

Please describe the scope of their involvement in detail.

They worked on the app's development. We haven't used Promatics for any consulting, training, or support yet. I would be open to them doing other things for us, but this was our first conversation and relationship.

How did you come to work with Promatics Technologies?

We had first worked with another team. They were not responsive at all. I did an Internet search looking for alternatives, and sent emails to several different companies. Promatics were the first to respond. Not only that, but their CEO [Arpit Jain] got in touch, which impressed me. As I started to explain our process, his response time and concern were incredible, and we ended up selecting them.

Could you provide a sense of the size of this initiative in financial terms?

The initial project cost was less than $10,000. We've only reached version 1.0 of the app, so as we continue to build, there will have been several other projects of the same size.

What is the status of this engagement?

Promatics started working with us in November 2015, and we completed the project two days ago [December 2015]. Their response time has been incredible.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have any statistics at this time. It has just been finished. However, we have deployed the app in three different locations for testing purposes, and it tested great. For comparison, we tested the other app together with our previous company, and it broke the student Chromebooks. They couldn't go to certain sites. 

With the new app, we tested the same sites and the same issues, and there were none at all. The first three minimal rollouts have been very positive. Right now, in terms of data, we're looking at the amount of server bandwidth that will be taken up and performance issues. We don't have enough numbers yet, but the three data points we've had, have been positive. We should know more by mid-January [2016].

How did Promatics Technologies perform from a project management standpoint?

The project was completed two weeks ahead of time. I can't think of another place that has ever done that for me. That's astounding, especially since we've worked with another company that had worked with us for eight months in order to complete it.

One of the things that are very hard for any businessperson to find is a team that will respond quickly and do what you say. I've been extremely impressed so far with their ability to do that. It's like having a copy of Photoshop in front of you, where you can grab and move images around, but with code. I have the ability to look from a high standpoint and decide what I want the app to do, but without worrying about technical aspects. If I tell them to move something to the left or add a feature, it simply gets done, and I don't have to think about the back-end.

Typically, their response time was one day. They would let me look at a version of the app on Monday, I would write my issues and corrections, and, by Tuesday or Wednesday morning at the absolute latest, they would have updates, which weren't simply their announcement of what they're working on, but the actual completed work. This is all the more impressive, as I'm coming from a company that would announce "We're working on it," or ask for more time. Promatics just get the work done. I feel that I have a team that I can trust to get things done.

What distinguishes Promatics Technologies from other providers?

They have great response time and do what I ask. The other company would only do what I said. What I like about Promatics is that they're adding things that I didn't particularly ask for, which contribute positively to the work. One example would be a search function that I wanted to implement. They added a date-range search, which was their idea.

They went well beyond the scope of what I set out. That was not only due to features requested by me, but also ideas that they came up with, and included directly. It isn't just about me coming up with ideas. I also need feedback from smart developers, especially since they bring things I'd never have even though of on my own. If a feature will take three hours to program, but will make the experience 10 times better, then spend those three hours, and let me know. There were several things that they added, which enhanced the app without my asking.

Is there anything Promatics Technologies could have improved or done differently?

There were some grammar errors in the app. This is a minor issue, and there's nothing else. Any quality control would catch this anyway.

BACKGROUND

Please describe your organization.

We're a sports analytics company. We collect data on basketball and other sports and analyze it. One of our verticals is a consumer website where we publish stories and provide tools that consumers can use to visualize our data.

What is your position?

I'm one of the cofounders and the president of the company. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Promatics?

We wanted to rework our website. The page we used last year had more of a blog format. We wanted to provide more tools. Much of what we'll be doing will be less content-oriented. We will do one or two feature stories every day, but mainly focus on our tools and data. 

SOLUTION

Please describe the scope of their involvement in detail.

They worked exclusively on development. For content management, we use a platform called prismic. They use a combination of PHP and MySQL technologies for this project.

How did you come to work with Promatics?

I reached out to a number of companies found through searching the Internet and looking at reviews. I received proposals from some of those and ultimately selected Promatics.

Could you provide a sense of the size of this initiative in financial terms?

The project cost was less than $10,000.

What is the status of this engagement?

The project was finished in November 2015. We'll be working with them again on additional payment processing tools.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We're very much satisfied. Promatics made a new system that worked, and delivered quickly. We've liked them enough to contract them for a second project. Because we haven't gone out to consumers yet, I don't have a lot of user feedback. The internal feedback from people in my company has been positive. It looks and works great. The tool that they've built is very functional.

How did Promatics perform from a project management standpoint?

Their communication was excellent. In my experience with other third-party vendors, I've noticed that communication isn't always good. Promatics provided very complete and easy-to-follow daily updates. They followed directions very well.

What distinguishes Promatics from other providers?

The combination of doing good work quickly at a low cost and as good a customer service as I've had with a third-party developer has made them stand out for me. They were accurate with each one of their criteria.

Is there anything Promatics could have improved or done differently?

Initially, we gave them high-level design specs. It would have been better if we'd given them more detailed user flows. The first iterations weren't exactly what we were looking for. We let them know that, and the next day it was exactly like we wanted it. It would save their time and ours in the future to provide better upfront user flows before starting the work.

BACKGROUND

Please describe your organization.

We're a managed service provider in Aspen, Colorado.

What is your position?

I'm the CEO. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Promatics Technologies?

They helped us build a website for an advertising platform. The project details are confidential, but it was a sizable undertaking. 

SOLUTION

Please describe the scope of their involvement in detail.

They handled all the development.

How did you come to work with Promatics Technologies?

We found them via a service aggregator and bidding website.

Could you provide a sense of the size of this initiative in financial terms?

It was from $10,000 to 50,000.

What is the status of this engagement?

The work is still ongoing [as of December 2015]. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I'm very satisfied with Promatics' work. It was well tested, of high quality, and we will continue to use Promatics for the long term.

We're still in the launch process for the actual product, so I don't have any specific metrics. It is still very early going, so the jury is still out to some extent.

How did Promatics Technologies perform from a project management standpoint?

They have managed the project well, and I have no major complaints. They are hitting deadlines and benchmarks.

What distinguishes Promatics Technologies from other providers?

They have good resources behind them, delineate responsibility among their team quite well, and are very responsive. Overall, I'm quite happy with them.

Is there anything Promatics Technologies could have improved or done differently?

I can't think of anything. There are no major issues.

BACKGROUND

Please describe your company and position.

I am the Head of insight of Translucent AI

Describe what your company does in a single sentence.

i am the headinsight of Translucent Ai, The Ai-native platforms for healthcare finance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• We engaged Promatics Technologies to design and develop a fully connected digital ecosystem that could support both our operational team and our customers. Our key objectives were: Build a client-facing mobile app and web portal where customers could easily request cleaning services, schedule inspections, and receive updates

SOLUTION

How did you find Promatics Technologies?

• Online Search
• Clutch Site

Why did you select Promatics Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Promatics Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope covered a complete transformation of how we manage and deliver our services. Key deliverables included: A mobile application for clients to book services, track job status, and receive notifications in real time A web-based client portal with similar functionality for users who prefer desktop access A centralized admin dashboard for managing requests, assigning staff, and monitoring operations across locations Implementation of our inspection-to-service workflow, where requests move through stages like evaluation, scheduling, and execution Integration of push notifications and alerts to keep both clients and internal teams informed A role-based access system ensuring that different departments could operate within the same platform without overlap One specific scenario that stood out was how they digitized our inspection process. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, the impact was noticeable across both operations and customer experience 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was structured and transparent. We had regular weekly meetings, and progress was shared through a tracking system where we could review ongoing tasks and provide feedback. They maintained good momentum throughout the project timeline. 

What was your primary form of communication with Promatics Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to connect web, mobile, and internal systems into one cohesive solution. They don't just build separate tools; they create an ecosystem where everything works together. The mobile app, web portal, and admin dashboard all align with our workflow, which made adoption much easier for both our team and our clients. 

Are there any areas for improvement or something Promatics Technologies could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the R&D Specialist of Feralpi Group

Describe what your company does in a single sentence.

The Feralpi Group is one of the main steel manufacturers in Europe, specialised in the production of steel products intended for both construction and special applications. The growth path of the parent company Feralpi Siderurgica, founded in 1968 in Lonato del Garda (Brescia), led to the creation of an international Group, diversified and verticalised upstream and downstream of the production and marketing chain. The Feralpi Group is one of the leaders on the national and European markets in the production of steel reinforcing bars, smooth and ribbed wire rod, stretched coil, drawn wire and electrowelded mesh. Feralpi’s mission goes beyond producing the best steel for the construction industry: the group intends to do it in the most sustainable manner, by reducing consumption and emissions using the best available technologies resulting from intense internal innovation and research activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• We engaged Promatics to build a mobile app that could support real-time coordination between field teams and internal departments. A key objective was to create a tool that allowed on-site staff to log updates, access operational data, and communicate seamlessly without relying on manual reporting or delayed systems.

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on designing and developing a mobile-first solution that integrates with our existing systems while improving on-the-ground efficiency. Key deliverables included: A cross-platform mobile application for iOS and Android Real-time data entry and reporting features for field teams Push notifications for task updates and alerts Secure login with role-based access Backend system integration for syncing operational data Offline functionality to allow usage in low-connectivity environments Ongoing maintenance and performance optimization One particular moment that stood out was during testing in a real working environment. Some of our field staff experienced connectivity issues in certain locations. Promatics quickly adapted by enhancing the offline capabilities, ensuring that data could be stored locally and synced automatically once the connection was restored. This made a noticeable difference in usability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app significantly improved how our teams operate on a daily basis. Field staff were able to submit updates instantly, reducing delays in communication. Internal teams gained quicker access to real-time information, which improved coordination and reduced reliance on manual follow-ups. We also noticed better consistency in reporting, as the app standardized how data is captured and shared across departments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their approach to project management was collaborative and well structured. We had consistent progress updates and clear timelines for each phase. Most deliverables were completed as planned, and in cases where adjustments were needed, they communicated proactively and worked with us to refine priorities. They were especially responsive during the user feedback phase. When our team suggested simplifying certain workflows within the app, they implemented changes quickly and provided improved versions for review without unnecessary delays. 

What was your primary form of communication with Promatics Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out was their focus on real-world usability. They didn’t just build features based on requirements, they paid attention to how the app would actually be used in demanding environments and made thoughtful adjustments accordingly. Their ability to adapt quickly based on live feedback, especially during testing phases, made the collaboration feel very practical and results-driven. 

Are there any areas for improvement or something Promatics Technologies could have done differently?

One area that could be improved is the initial prototyping phase. While the final product met expectations, having more interactive prototypes earlier in the process would have helped stakeholders visualize the app experience sooner. That said, once development was underway, their responsiveness and willingness to refine the product helped bridge that gap effectively.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of Telmai

Describe what your company does in a single sentence.

Telmai provides AI-driven data quality monitoring and anomaly detection solutions for modern data platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• We hired Promatics to develop a scalable mobile and web dashboard that allows clients to monitor data quality metrics, receive anomaly alerts, and manage integrations in real time.

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Promatics Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX design for a data monitoring dashboard

Backend development for real-time anomaly detection reporting

API integrations with cloud data warehouses

Role-based access control and enterprise security features

Performance optimization and deployment support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform improved client onboarding speed, reduced manual data monitoring efforts, and enabled real-time visibility into data health metrics. Early adopters reported faster detection of pipeline issues and improved operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed agile sprints with weekly updates and milestone tracking. Deliverables were completed within the agreed timelines, and they were responsive to feature adjustments and technical refinements.

What was your primary form of communication with Promatics Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand data workflows and translate them into a user-friendly product was impressive.

Are there any areas for improvement or something Promatics Technologies could have done differently?

More proactive suggestions around long-term scalability planning during the early discovery phase would have added extra value, but overall execution was strong.