Promatics Technologies

BACKGROUND

Please describe your company and position.

I am the Director of Italiano Fabrics

Describe what your company does in a single sentence.

We are importers and traders of premium fabrics in India. We have partnered with renowned global mills to bring the best suiting and shirting fabrics to India. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• Website Development
• App Development

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• Pricing fit our budget
• Initial meeting went well

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Promatics to develop our website and our app for iOS and Google Playstore for our customers 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website and app came out the way we wanted. Promatics was helpful in the way that they worked on our requirements till the end. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It took some time for them to understand our needs but eventually they understood our requirements and were able to deliver us the products. Overall, we were satisfied with their work. 

What was your primary form of communication with Promatics Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I liked most was that they tweaked and worked on our requirements till the very end ands till the time we were satisfied with the work!! Their team was very helpful and asssited in meeting the requirements. They were also available to handle our queries and feedback. 

Are there any areas for improvement or something Promatics Technologies could have done differently?

I think they could have spent some more time initially on understanding our requirements so their wouldnt have been too much back and forth once the development phase started. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Orange Minds Technology India Pvt Ltd

Describe what your company does in a single sentence.

We are building Nature Yogi - An Advanced Wellness Platform to provide Yoga trainings online/offline as well as selling products related to Yoga, Acupuncture, Aroma etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• Mobile App Development
• Backend API Development

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Promatics developed a mobile app for Nature Yogi where customer can get details of asana, pranayama, kriya, bandha etc., trainers can schedule online trainings, customer can purchase those trainings from the app as well as rate training content, customer can access videos and music etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Promatics successfully completed on time delivery of Nature Yogi mobile app for android and iOS as well as backend dashboard to customize content in real-time. Overall performance of Nature Yogi app was excellent and performed extremely well which helped us to achieve our business goal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Weekly Meeting about implementation of features
2. Testing of updated apk on regular intervals
3. Management of handling bugs in timely manner

What was your primary form of communication with Promatics Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall management is quite proactive, and their team members worked hard to deliver a quality product on time. 

Are there any areas for improvement or something Promatics Technologies could have done differently?

Based on our experience, Promatics understands customer requirements thoroughly and implements the best technology stack to deliver world class solution.

BACKGROUND

Please describe your company and position.

I'm an executive at One Step Services

Describe what your company does in a single sentence.

Commercial printing and fulfillment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• Develop a mapping tool for data list procurement
• Develop a web app with mapping tool functionality

SOLUTION

How did you find Promatics Technologies?

Referral

Why did you select Promatics Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Google maps experience

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a Mail Listing Tool, offering a comprehensive solution for targeted mail campaigns. The tool's integration with Google Maps, along with its area selection tools and data filtering options, provides users with a highly customizable experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Promatics Technologies has successfully developed the Mail Listing Tool. Mail Listing Tool has proven to be a valuable asset for businesses looking to conduct effective and targeted mail campaigns. Finished product has been a huge benefit to our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication and everything was delivered on time and on budget.  They responded quickly to many changes we had to make as the project progressed, always without complaint and always perfectly executed.

What was your primary form of communication with Promatics Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their understanding of our business objectives and skills in custom development.

Are there any areas for improvement or something Promatics Technologies could have done differently?

There were very few things that fell through the cracks or complaints during the project, nothing to improve on.

BACKGROUND

Please describe your company and position.

I am the Manager of EZNet Broadband LLC

Describe what your company does in a single sentence.

We provide management and instructions to schools and churches as well as individuals on a better way to communicate between languages with clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• Have clients communicate using simple talking between two or more languages using an App.
• Build relationship between new clients by discussing topics between team members.

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Translation of one langugage to another language to all a Host to teach or lecture to listeners. 

In addition, there can be conversation between listeners and all speaking different languages at the same time. This allows the language to be translated as one speaks. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The App was developed and built with changes from time to time. The team continued to help in many different ways. Their efforts were always excellent. The testing of the App was over and above what was expected. There are still only a few things left to do and I am confident the project will become all that was expected. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team and management was excellent in responding to all our needs as the App was developed. Some delays occured but was quickly resolved. The management was always polite and very responsive to our desires and our plans. 

What was your primary form of communication with Promatics Technologies?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Often times we planned for one outcome but the team developed a deeper understanding of our desires. The unique efforts included their desire to please and build the best App possible. We are very happy with the results and look forward to continue to work with them with our future needs.

Are there any areas for improvement or something Promatics Technologies could have done differently?

Sometimes the response to emails were short and lacked details in the resopnse to a problem, but they never gave up to insure they understood clearly what was required or needed.

BACKGROUND

Please describe your company and position.

 I am the Technical Project Manager of an ecommerce company 

Describe what your company does in a single sentence.

E-commerce Marketplace for B2B and B2B Customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• Website Development and Mobile Development
• UI & UX Design
• Consultancy

SOLUTION

How did you find Promatics Technologies?

Online Search

Why did you select Promatics Technologies over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Promatics Technologies were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

It is an enterprise B2B and B2C Market Place Website and Mobile App Design & Development Project:

1. B2C Customer Registration
2. Seamless Checkout
3. Mobile Friendly First Approach
4. Product Compare
5. Realtime Order Tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our e-commerce website and app went live seven months ago, and we've been encouraged by the positive response we've received from our users. We're committed to continuously improving the platform based on the valuable feedback we receive. This ongoing process ensures that we adapt and enhance our services to better serve our customers and make their experience even more satisfying.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are incredibly responsive, and their team is consistently available, making communication seamless throughout our collaboration. Our partnership has been exceptionally smooth.

What was your primary form of communication with Promatics Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their top-notch service is truly exceptional. I appreciate how they simplify complex concepts without using technical jargon, making it easier to understand in the context of our e-commerce project.

Are there any areas for improvement or something Promatics Technologies could have done differently?

Nothing, Simply awesome.

BACKGROUND

Please describe your company and position.

I am the Founder of KVS export and imports company

Describe what your company does in a single sentence.

My company is involved in Export and Import of food grains like Rice and Pulses from India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Promatics Technologies to accomplish?

• To Build a Social Market Place App
• To allow new and existing customers to send the worldwide inquiries

SOLUTION

How did you find Promatics Technologies?

• Online Search
• Referral

Why did you select Promatics Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Promatics Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I wanted to build a dynamic social marketplace app that combines the power of social networking with convenient online shopping. Much like Facebook marketplace, this innovative platform will bring people together in a vibrant community while also providing a seamless space for buying and selling a wide range of products specially food grains. I wanted mobile apps for android, iPhone a web page and control panel to be built from ground up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Promatics has resulted in a highly functional and visually captivating marketplace app that exceeds my expectations. It encompasses a comprehensive range of features essential for a successful marketplace platform. Users can effortlessly browse through various categories, explore product listings, and connect with trusted sellers. 

The seamless integration of secure transaction mechanisms ensures a safe and reliable environment for buyers and sellers alike. I am about to take these apps live and open to general public in the coming few days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the development process, Promatics demonstrated their commitment to delivering a high-performing app. The marketplace app showcases exceptional technical performance, boasting fast loading times, stability, and responsiveness. Any minor bugs or issues that arose were promptly addressed by the team, showcasing their dedication to providing excellent post-development support. 

Promatics implemented advanced algorithms that provide personalized product suggestions, helping users discover new and relevant items tailored to their preferences.

What was your primary form of communication with Promatics Technologies?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise and technical proficiency translated my requirements into a feature-rich marketplace app. Effective communication and collaboration fostered a strong partnership, ensuring the app aligned with my vision. Meticulous attention to detail is also appreciated. Their professionalism and commitment make them an outstanding choice for mobile app development.

Are there any areas for improvement or something {provider_name} could have done differently?

I don't think so. They are good.

BACKGROUND

Please describe your company and your position there.

I am the founder of Waona Play, an entertainment app with the ability to earn money for creators. We allow users to share videos on the platform and earn money from them from your M-Pesa account.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

I hired Promatics to develop my mobile apps and website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for many agencies and zeroed in on Promatics for various reasons. They understood my concept clearly, gave me a good price and looked very professional. I must say they have exceeded my expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I wanted to develop a video-sharing platform with a difference. Waona is a video-sharing platform that provides the service for people to share their vision and earn from it. It is integrated with M-Pesa accounts. With an M-Pesa account the user is able to sign up, watch videos, create one's channel, publish his videos and start earning monthly cash according to the number of views he or she gets. The app was built from the ground up with all the design and the development being carried out especially for me.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 4 resources. They were PM, QA and Developers. All were well versed in their jobs and provided valuable inputs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app included features such as video recording, sharing, searching and an intelligent engine that shows videos you will most likely appreciate. The app developed by the team of Promatics has been liked a lot in my country and the social media buzz is very positive. The session per user is also very long which is encouraging.

Describe their project management style, including communication tools and timeliness.

We communicated a lot via slack and whatsapp. I like to keep things casual so they adhere to it. The delay in delivery was due to the delay from M-Pesa team which can be hard to work with. At the end of the day the work was done as expected.

What did you find most impressive or unique about this company?

I wanted a great app development company that was ready to go the extra mile with me to build my app. Promatics was always by my side during the development and I am thankful to them for the end result.

Are there any areas for improvement or something they could have done differently?

No, they did very well.

BACKGROUND

Please describe your company and your position there.

I am the human resource generalist at XPO Logistics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

I had an idea to connect patients with doctors for consulting via video call. I gave the contract to develop my website and mobile apps to Promatics.

SOLUTION

How did you select this vendor and what were the deciding factors?

I sent out requests to many vendors in India when I was looking for a tech company. Promatics responded fast and I liked their portfolio. They have had experience in building similar projects in the past so they had an advantage.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I wanted to build this product so that average people can easily book a doctor’s appointment and see the doctor online from the comfort of their home or office. This will save everyone’s time. I set out to build a website, both android and iPhone apps and a web panel for myself to keep a tab on the statistics. They built 4 apps in total. A potential user can browse the various categories and use filters to select a doctor of his choice. He can check out his profile and credentials or reviews.

The platform will also allow doctors to manage their schedules. The patient can book appointments and pay. There would be a facility to pull his medical records and other data. The video call technology is being used from WebRTC. Everything is HIPAA compliant. The platform has a double revenue generation model with monthly subscriptions and commissions from consulting.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of 6 people. I like the person who was in charge, he was really amazing. His name is Hari. He is very diligent and resourceful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am contented with where we have arrived. The UI and design of the apps and website look top-notch. I am onboarding doctors on the platform now and am happy to see they are finding it good. As the platform is being used we are getting a lot of feedback so we are making improvements and optimizing it.

Describe their project management style, including communication tools and timeliness.

The project manager orchestrated a great ability to execute my requirements and turn them into a well-working solution. The development team was friendly and had excellent communication. They had very professional responses and attention to detail in all project meetings. This made me all the more confident they are in full control.

What did you find most impressive or unique about this company?

like the fact that they gave a lot of ideas and suggestions thus bringing in a sense of co-ownership and partnership in the whole development. Their prices were competitive and the service was great. What they quoted initially for full development was honored. They did not ask for a raise midway. I would also like to comment that they have an incredible ability to educate people not from a technology background.

Are there any areas for improvement or something they could have done differently?

Nothing much because this engagement worked well on all fronts.

BACKGROUND

Please describe your company and your position there.

Aditya Birla needs no introduction as it is one of the largest Indian conglomerates with more than 100,000 employees in approx 35 countries. We have interests in insurance, retail, cement, finance and mining etc.

I am employed in the digital marketing division and handle our digital push including digital presence, awareness, social media and digital marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies?

We have to roll out a digital product precisely a cross platform mobile app for our customers who walk in our garment retail stores. The app helps our customers to find out their exact size and fit so that they can choose the garment with the perfect fit.

What were your goals for this project?

We need the mobile apps to work on both mobile platforms including tablets. These apps would be installed on the devices of our employees in store as well as the tablets we provided to them. The apps will then be used by our customers eventually.

The app allows customers to measure their size in a very innovative way. This proprietary app technology will help us advance our no touch initiation and make our retail stores smart stores.

SOLUTION

How did you select Promatics Technologies?

Promatics was recommended to us by our brand consultants. They have worked with these guys before and were vouching for their quality and professionalism.

Describe the project in detail.

The project involved building cross platform apps on Flutter. The apps were to be made compatible with iPads and Android tablets as well. There was a back end panel too which we access via a browser and acts as a control center for everything related to the apps.

What was the team composition?

We communicated mostly with a project manager who seemed to know what he was doing. He was dedicated in his approach. We were told that 4 different resources worked on different aspects of the platform.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have implemented the product in a few of our stores in the western region. The feedback received from our store manager is encouraging. We have to convince customers to use the app and once they use it they seem to be happy and like the app.

We anticipate some things would require change but that would happen a few months down the line.

How effective was the workflow between your team and theirs?

We communicated over teams once a week. The project manager was responsive and was always ahead of us. Actually, I now realize they are great with customer service and their communication skills are second to none.

What did you find most impressive about this company?

These guys are very concerned about the well being of our project till now. They are curious and ask great questions. That led us to believe that they are serious about understanding our needs and bringing our ideas to reality.

Are there any areas for improvement?

I do not like Slack however most of the project management was done over there so that can change.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Reign Technologies. A startup company based in East Africa. We create and provide digital solutions for various sectors in the region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies?

Our company's first project was a food ordering and restaurant management application that is going to be a digital solution in the hospitality sector in our country. As a startup company, our team wasn't able to execute and create this application by ourselves, therefore, We hired Promatics to turn our brilliant idea into a well-working application.

What were your goals for this project?

Our goal was to bring/introduce a game-changing application to our country. Rwanda is ranked among the best tourist destination of 2021, we want to make sure that the hospitality our visitors and our fellow citizens receive is fast, reliable, effective, and most of all smart and modern. Our application, QuickTapp, is going to do that for us.

SOLUTION

How did you select Promatics Technologies?

We searched online on clutch co and two other websites for software and mobile app developers that would complete our project in the shortest time possible and work with the budget we had in mind. Promatics, among so many we talked to, had the best reviews, replied very fast, and met all our conditions and requirements easily.

Describe the project in detail.

After we evaluated Promatic's project proposal and agreed to hire them, the next step was easy. We already had mockups and designs done, so the first of eight weeks was to understand and study our project. The following 6-7 weeks was developing the project, building the back and front end.

Our project manager from Promatics was very helpful, held meetings, and communicated to us about every progress in the development of the application, and most of all implement all the changes that we required immediately.

What was the team composition?

We were assigned a project manager to assist with any queries we might have and update us on every step/stage in the development of our application. 2 Senior programmers, 2 junior programmers, 1 testing engineer, and 1 Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched our app about 3 weeks ago, and we have received very many positive feedback from the users. They say its user-friendly, very easy to use, has so many interesting features and most of all improve their dining experience. I am more than confident that as many people use it, this will change very many things regarding hospitality service in our country.

How effective was the workflow between your team and theirs?

The project manager that was assigned to us was not just friendly, but also very easy to communicate to, understood all our queries easily and implement/acted on them as soon as possible, kept us updated every step of the way, and to this day he still checks in on us. The developers have also done a very good job, they have acted on everything we have asked them to in a very quick time.

What did you find most impressive about this company?

I was most impressed by the knowledge and experience that the Promatics team and developers have. They were very brilliant, creative, and very hard working. Most of the developers that we were considering to work with were giving the project 4-5 months to be completed. But Promatics completed the project in 3 months and provided us with an extra 3 months of maintenance for free.

Are there any areas for improvement?

None I can think of now. They have completely earned our respect and we will always come back to them.