App Design & Dev Services for Startup
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Mobile & App Marketing Mobile App Development UX/UI Design
- $10,000 to $49,999
- Aug. 2024 - Jan. 2025
- Quality
- 3.0
- Schedule
- 3.0
- Cost
- 3.0
- Willing to Refer
- 3.0
"They did what they needed to do in order to satisfy me as a customer."
- Other industries
- San Francisco, California
- 1-10 Employees
- Online Review
- Verified
Naked Development provided app design services for a startup. The client was initially unsatisfied with the team's service, but the team listened to feedback and helped the client solve issues with their app.
Naked Development completed the project, leaving the client satisfied with the delivered work. The team was responsive to the client's needs and communicated with them through virtual meetings. Overall, the partnership ended well.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Employee of San Francisco
Describe what your company does in a single sentence.
Startup
OPPORTUNITY / CHALLENGE
What challenge were you trying to address?
A complete app design. Naked helped us solve an issue about the scope of work and confusion we had. I want this review to reflect the fact that they helped solve the issue and that we are on good terms.
SOLUTION
How did you find Naked Development?
- Online Search
- Clutch Site
Why did you select Naked Development over others?
- High ratings
- Company values aligned
How many teammates from Naked Development were assigned to this project?
2-5 Employees
What was the scope of their involvement and team dynamic?
They helped us solve issues. They designed an app for us.
What's the status of this engagement?
It is now over
RESULTS & FEEDBACK
How did your relationship with your partner evolve?
They did what they needed to do in order to satisfy me as a customer. They helped us solve all issues that came up and we ended the relationship on good terms. I am happy.
What was your primary form of communication with Naked Development?
Virtual Meeting
In what ways can they improve?
They are smart people with a lot of potential.
What advice do you have for clients with similar needs to yours?
Do your research and make sure you trust your partners with clear expectations.
UPDATED REVIEW
Review published on 9/28/2024
Theo Knopf
Employee, StartupSoftware
San Francisco, California
1-10 Employees
Aug 2024 - Oct 2024
$10,000 to $49,999
Verified
Project summary
A startup hired Naked Development to design their app. The team promised a complete app design and highlighted the support that they would provide for the client.
Feedback summary
Naked Development's work was underwhelming for the client, and the team failed to deliver the full app design. The team was well-prepared for meetings but didn't act on the client's concerns and feedback. The team was not collaborative and inconsistent with communication and work quality.
This review includes the vendor’s response.
BACKGROUND
Please describe your company and position.
I am an employee of San Francisco
Describe what your company does in a single sentence.
Startup
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Naked Development to accomplish?
- A complete app design
SOLUTION
How did you find Naked Development?
- Online Search
- Clutch Site
Why did you select Naked Development over others?
- High ratings
- Company values aligned
How many teammates from Naked Development were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
In the begining we agreed upon getting a full app design from naked dev and they highlighted the help that they would provide as we grew our startup as full time entrepenuers
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The main goal of our time with naked was to get a full app design from them that we could than go on and develop it with software engineers. They did not provide anything close to that and we were left without any resources to continue our project.
Basically, they used agressive sales and marketing tactics to show that they were willing to meet our needs and expectations. Throughout the design process we noticed that we were not getting the progress we wanted and every milestone was underwhelming. Communicating with the team was very challanging and frusterating
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very good at coming to each meeting prepared and with an agenda. This was helpful but at the same time a set back. We were not able to work with them on the most collaborative level because of how they were tied down by the "process" or what "leadership can do".
Often times we felt that they heard our concerns and chose not to act on them because it is easiest for them. They truly are not equipped to meet the needs of a start up and not the best choice for a passionate entrepnuer. Which completely surpised us as they highlighted their capability to meet our needs during the sale
What was your primary form of communication with Naked Development?
Virtual Meeting
What did you find most impressive or unique about this company?
The office is great and the discovery day was super helpful. We learned alot about how people desiging apps think and it was a good experience. we were very excited after that
Are there any areas for improvement or something Naked Development could have done differently?
After the awesome discovery day, everything seemed to change. The engagement from the team fell off and the collaboration between us and naked completely vanished. They have a process and they will not work with you to get you what you need.
If you dont read the fine print in their contract you will be dissapointed. They do not actually deliver a full app design and will do absolutely nothing to help you grow your business which is their main selling point.
The leadership was very disrespectful and unwilling to work with us or hear our concerns. The founders university is not helpful nor collaborative. There are no other founders in the circle that you will be introduced to.
The marketing about the help for founders and the network they provide is simply a lie. Unfortunately they are just a regular design and dev shop. They have very high prices and i recommend searching for another company - not because of the design they provide but the treatment and manipulation you will recieve from the ceo John and the rest of leadership
Overall rating: 1.0
I would not recomend you take the risk with this company. They have the ability to create something great, however will not do it for less than 200k
Quality: 2.5
The designers themselves are good. However, they are constrained by the guidlines leadership has put in place. leading to a uncollaborative process
Cost: 0.5
This is not a good company for entrepnuers or start ups
Schedule: 2.0
It is very challanging to get in touch with the people assigned to your team outside of the 30 minute weekly meeting
Willing to refer: 1.0
The designers are awesome and very smart. The leadership lied to us and let us down countless times.
Theo Knopf
Employee, StartupSoftware
San Francisco, California
1-10 Employees
Aug 2024 - Oct 2024
$10,000 to $49,999
Verified
RATINGS
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Quality
3.0Service & Deliverables
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Schedule
3.0On time / deadlines
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Cost
3.0Value / within estimates
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Willing to Refer
3.0NPS