Mojo Media

BACKGROUND

Please describe your company and your position there.

I am a social media manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

I worked with a client to hire Mojo Media to fix their website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Mojo Media was decided on based off their portfolio and pricing.

Describe the project in detail and walk through the stages of the project.

We fixed the layout, copy, and overall design of the website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Sara.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looks great, is easy to navigate, and is much more user friendly.

How effective was the workflow between your team and theirs?

Communication was easy and efficient.

What did you find most impressive or unique about this company?

They were very patient and understanding with all of our changes and delays.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

To revamp our website and give it a fresh new look

SOLUTION

How did you select this vendor and what were the deciding factors?

Personality,

Describe the project in detail and walk through the stages of the project.

After a little back and forth and zoom meeting she put the plan set forth into action and over delivered with her service and design

How many resources from the vendor's team worked with you, and what were their positions?

I only know of Sara

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Fast, Reliable, Lots of Value

How effective was the workflow between your team and theirs?

perfect

What did you find most impressive or unique about this company?

I'm impressed with how easy it was to deal with them.

Are there any areas for improvement or something they could have done differently?

nope

BACKGROUND

Please describe your company and your position there.

We are an immigration consulting company. I am the owner operator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

We hired mojo media for web design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired through word of mouth. Our deciding factors was ease to deal with Sara, and her portfolio of work.

Describe the project in detail and walk through the stages of the project.

We had an initial discovery session to outline my company's needs in greater detail. Mojo Media then did extensive research for my industry and competitors and scheduled a meeting to ask more specific questions. I shared a couple of websites that I liked and they began to design the wireframes. Once the wireframes were approved, they began to design the website.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with about two people from Mojo Media from inception to completion. First, I worked with a member of the sales team, then a project manager was assigned to me that walked me through the stages of the website process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s been a few months now since the new website has launched and we’ve seen a 120% increase in leads directly from the website. We receive compliments on the website frequently from customers stating that the website looks very professional and is easy to navigate and find information.

How effective was the workflow between your team and theirs?

Workflow was excellent. Most everyone on Mojo Media’s team could be counted on to respond in 24 hours. I honestly fell behind on submitting some of the details they needed from me once or twice, but they offered gentle reminders that got me back on track. They were willing to schedule calls when needed, and kept me apprised of their progress.

What did you find most impressive or unique about this company?

I’d say the quality of their work and results distinguishes them. That’s the easiest way to distinguish between one provider and another — you can simply look at their portfolio and the websites they’ve developed. Mojo Media clearly outclassed all of the other companies that we looked at, and we considered 15–20 companies that do this work relatively well. Beyond that, their creativity and understanding of user-friendliness were very impressive.

Are there any areas for improvement or something they could have done differently?

The only areas of improvement is to offer other services as well. We are very happy and would buy more from Mojo.

BACKGROUND

Please describe your company and your position there.

I am the founder of a business proposal firm. We help a variety of businesses put together proposals to submit for job opportunities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

We hired them to create a new website for the company. Web design and web development were the services that we hired Mojo Media for.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed over 20 web design agencies but Mojo Media stood out to us from the beginning and it was a very easy decision for us. The deciding factors were seeing the previous websites they have developed for clients as well as their positive online reviews.

Describe the project in detail and walk through the stages of the project.

During the kickoff, we described our company vision, business goals, target market, and messaging. We then described the style and effects we enjoyed from comparable websites. Next, Mojo Media developed the wireframes to show us the flow of the website and explained how this flow will improve conversions. The team then designed and developed the site on WordPress. We approved everything before the site went live.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people from the agency. The first individual was from the sales department and the second individual was our project manager. The project manager was there from the start of the project to the end to ensure that we were satisfied with our website. The project manager frequently communicated with us to give us updates on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are one of the highest ROI investments I’ve ever made. The website is the number one source of new business for our firm. They did a good job of taking a complex service and industry and explaining those concepts in a visual, easy-to-understand way. The website flows smartly and intuitively. We’ve received a lot of positive feedback on it.

How effective was the workflow between your team and theirs?

The workflow was very effective. We have regular meetings on a weekly basis for progress updates. They are a team of strong communicators. We appreciate that they provide us with meeting summaries for future reference, including the topics we covered and any agreements made.

What did you find most impressive or unique about this company?

The team is very cooperative, and their response time is great. They also don’t sacrifice the quality of their work. I worked with another web development team, and Mojo Media definitely exceeds them. Their level of competency, artistic ability, and attention to detail are impressive.

Are there any areas for improvement or something they could have done differently?

No, we’re very happy with our new website. Mojo Media went above and beyond and treated our business as if it was their own. They don’t rush their work and they produce quality work that is worth its price.

BACKGROUND

Please describe your company and your position there.

Founder and President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media, and what were your goals?

We hired Mojo Media to redesign our e-commerce website, set up our analytics pages and help draft content.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through multiple vendors and Mojo Media had exactly what we needed. The right people and the right price/timeline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mojo Media created our new e-commerce website and migrated information from our old one over.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their founder Sara.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The result of the work was excellent, professional and on time and on budget.

Describe their project management style, including communication tools and timeliness.

Mojo Media was very responsive to any concerns and had them fixed within the hour.

What did you find most impressive or unique about this company?

Their ability to adapt and understand what we wanted by asking the right questions is outstanding. They also did their own research to understand the business that we are in and what we were looking for and needed.

Are there any areas for improvement or something they could have done differently?

N/A.