Mindrops

BACKGROUND

Please describe your company and position.

I am the Employee of Vatsa Electric

Describe what your company does in a single sentence.

Vatsa Electric provides solar power plant operations and maintenance services, contract labor solutions, and industrial support services. The company works with businesses in the renewable energy sector, handling both preventive and corrective maintenance for solar installations along with skilled workforce deployment and project management support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• The primary goal was to build a professional online presence for Vatsa Electric that accurately represented the range of services we offer. Before this, the company did not have a website that could hold up in a business conversation or support client outreach in any meaningful way.

SOLUTION

How did you find Mindrops?

• Online Search
• Clutch Site

Why did you select Mindrops over others?

• Good value for cost
• Company values aligned
• Industry-specific understanding

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops built the complete website for Vatsa Electric from the ground up. The scope covered everything from initial planning and UI/UX design to frontend development, backend setup, and final deployment. 
The main deliverables included a fully responsive, mobile-friendly website with dedicated sections for each of our core services including solar plant operations, maintenance, contract labor, and project management. They also built out supporting pages like About Us, Projects, Clients, and HR Compliance to give visitors a fuller picture of what the company does. 
On the technical side, they handled on-page SEO, SSL integration, and performance optimization to make sure the site loads well and is discoverable. The contact and inquiry functionality was also set up to support lead generation. Overall the final output was a clean, professional website that accurately represents the business and works well across all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website launched within the planned timeline and has been functional without any major issues since going live. We noticed an improvement in how potential clients perceive the business, as the site now gives a more professional first impression compared to what we had before. Inquiries through the contact form picked up gradually after launch, which suggests the lead generation setup is working as intended. The site also performs well on mobile, which covers a good portion of our audience. Overall it has made the company easier to find and easier to approach online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was straightforward. Tasks were communicated clearly and we always had a sense of where things stood without having to ask too often. The team stayed within the agreed timeline, and when we had feedback or change requests during the design phase, they were addressed without much delay.
Response time was reasonable throughout. If something needed attention, it did not sit for days without a reply. That consistency made the working relationship easier, especially since our team was juggling other priorities alongside this project. 
They were also open to inputs without being dismissive or pushing back unnecessarily. It felt like a collaborative process rather than a one-sided handoff, which is not always the case with development projects.

What was your primary form of communication with Mindrops?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to understand the nature of our business without needing excessive explanation. The renewable energy and industrial services space has its own language and audience, and the way they structured the content and service sections reflected that understanding. It did not feel like a generic website built from a template. 
The attention to detail in the design was worth noting. Things like layout consistency, how the service pages were organized, and the overall tone of the site felt considered rather than rushed.

Are there any areas for improvement or something Mindrops could have done differently?

The initial design concepts could have come with a bit more variety to choose from. We were presented with a direction fairly early on, and while the final output was good, having a couple of alternative approaches to compare would have made the decision process easier on our end. More options upfront would give the client a clearer sense of the range before committing to one direction.

BACKGROUND

Please describe your company and position.

I am the Director of EonMed

Describe what your company does in a single sentence.

EonMed is a digital healthcare platform designed to bridge the gap between patients and qualified doctors, particularly in rural and semi-urban regions of India. 

The platform enables online doctor consultations, video based appointments, digital prescriptions, and patient health record management through mobile devices and CSC centers. Our goal is to make healthcare more accessible and affordable for people who otherwise have limited access to quality medical services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• We hired Mindrops to build EonMed from the ground up, covering a custom website, mobile app, and admin dashboard. The goal was to create a platform that handled online doctor consultations, digital prescriptions, and patient management in one place, simple enough for non-technical users in rural India.

SOLUTION

How did you find Mindrops?

• Online Search
• Insta Ad

Why did you select Mindrops over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops handled the end to end development of the EonMed platform. The scope covered a responsive custom website, a mobile app for patient and doctor connectivity, and a React based admin dashboard for managing consultations, users, and reports. 

Key deliverables included a patient registration system with digital health cards, secure role based login for patients, doctors, and admins, online and video consultation features powered by Jitsi integration, a digital prescription system, and a recurring consultation setup for ongoing patient care. The admin panel gave our operations team full visibility over the platform with tracking and analytics built in.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest win for us was having a fully working platform by the end of the project with no major features left incomplete. Patient registration, video consultations, digital prescriptions, and the admin dashboard all came together the way we had planned. 

The mobile app worked smoothly for users who are not particularly tech savvy, which was the whole point. Having everything connected in one system meant patients in remote areas could consult doctors without traveling, which is really the core problem EonMed set out to solve.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was decent overall. Things moved well once the development picked up pace and the team was responsive when we raised concerns or needed changes. There were a few slower stretches in the early phases where communication could have been more proactive, but nothing that derailed the project. 

When we flagged issues they were addressed without much back and forth. The final deliverables came through within the agreed timeframe and the team stayed engaged till the end, which mattered to us.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, what stood out was how quickly they grasped the vision behind EonMed without needing it explained repeatedly. Building a healthcare platform for rural users comes with its own set of challenges and the team understood that the UI/UX design had to be simple and practical, not just visually polished. 

They've balanced technical complexity with usability in a way that feels natural rather than forced. For a web development company handling a project of this scale, that kind of understanding is not always a given.

Are there any areas for improvement or something Mindrops could have done differently?

A more structured update schedule in the early phases would have helped. There were a couple of stretches where we had to follow up to get a sense of where things stood, and a regular check in rhythm from the start would have made the process feel smoother. Nothing that affected the final output, but it is something worth improving for future projects.

BACKGROUND

Please describe your company and position.

I am the Employee of VRV hospitality Private Limited

Describe what your company does in a single sentence.

VRV Hospitality Private Limited is a hospitality company that manages hotel operations, vendor relationships, and day to day financial transactions at scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• We wanted to move away from manual invoice processing which was taking up a lot of time and causing errors. The goal was to have a system that could automatically read and extract data from vendor invoices, store it properly, and connect with our accounting tools so our finance team did not have to do the same work twice.

SOLUTION

How did you find Mindrops?

• Online Search
• Other

Why did you select Mindrops over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops was hired to build an AI based invoice management system for VRV Hospitality to automate the complete invoice processing workflow 

Requirement analysis and workflow planning was done at the start to understand our existing process and map out the right solution

 UI/UX design was created for both web and mobile applications to keep the interface simple and easy to use for our finance team 

AI powered data extraction was built to automatically read invoices of different formats and pull out key details like vendor name, invoice number, date, amount, tax, and line items

Extracted data is stored in a secure structured database that is easy to search, retrieve, and audit 

Validation mechanisms were added to catch errors and ensure data accuracy before anything gets saved 


Reporting and analytics features were included to help monitor invoice activity and generate insights

Integration with our existing ERP and accounting systems was set up to avoid duplicate data entry Both web and mobile apps were developed and tested to make sure everything worked smoothly across platforms The entire solution was deployed on secure cloud infrastructure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Manual data entry for invoice processing reduced significantly after the system went live - Invoice processing time came down as the AI extraction handles data automatically without waiting for someone to do it manually 

Data accuracy improved with the built in validation mechanism catching errors before they get saved - Finance team no longer needs to enter the same data twice as the system connects directly with our accounting setup

Large volumes of invoices are now processed faster and with less effort compared to the previous manual workflow - Reporting and analytics give the team real time visibility into invoice activity which was not possible before 

Cloud deployment ensured the system has been stable and available since go live in September 2024 with no major downtime

Overall operational cost related to invoice handling came down as the need for manual intervention reduced

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Project was structured into clear phases from requirement gathering to design, development, testing, deployment, and training which made it easy to track progress

Delivered within the agreed timeline from July to September 2024 with no major delays

Team understood our requirements early on and did not need repeated explanations at every stage

Communication was consistent throughout the project and we always had clarity on where things stood

When we shared feedback during the build the team incorporated it without making it a lengthy back and forth

They were reachable when we had questions and responded without unnecessary delays

Post deployment support was available and the team helped us settle in after go live without making us figure things out on our own

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They approached the project from an operational angle, meaning they understood how our finance team actually works before deciding how to build the system

The AI integration they delivered works reliably in a real business environment with different invoice formats and layouts which is not always easy to get right

Managing the full project from planning to deployment to user training under one team meant we did not have to coordinate with multiple vendors

They did not oversell the solution during discussions and what they promised at the start is what got delivered at the end

The system they built is straightforward enough that our non technical finance team picked it up without much hand holding after training

Are there any areas for improvement or something Mindrops could have done differently?

Handover documentation could have been a bit more detailed so our internal team could refer to it independently after go live without having to reach out for small queries

BACKGROUND

Please describe your company and position.

I am the Director of Insto Fin Private Limited

Describe what your company does in a single sentence.

InstoFin is a fintech platform that offers digital lending and consumer product financing with instant credit decisions and flexible EMI options.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• We hired Mindrops to build a complete fintech platform covering a customer app, vendor app, and admin panel with digital KYC, automated loan approvals, and UPI and NACH payment integrations.

SOLUTION

How did you find Mindrops?

• Online Search
• Clutch Site

Why did you select Mindrops over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Mindrops were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Mindrops was brought on to build InstoFin from the ground up, a fintech platform focused on digital lending and consumer product financing. The project was divided into three core parts.

The first was the customer app built for both Android and iOS. It covers digital onboarding, KYC and video KYC verification, loan application, EMI tracking, payment reminders, and account management with real time notifications. 

The second was the vendor app, also on Android and iOS, built for sales partners at the point of sale. It handles quick customer onboarding, real time loan processing and approvals, and sales and transaction tracking. 

The third was the admin web panel which acts as the central system for business operations. It includes loan approval workflows, a credit risk assessment engine, real time dashboards, MIS reports, and full control over users and transactions. 

On the integration side the build includes digital KYC and video KYC, CIBIL based credit checks, automated loan approval logic, fraud detection, credit scoring, and payment integrations covering UPI and NACH mandates for EMI and autopay. 

The overall goal was to deliver a production ready platform that handles everything from customer onboarding to loan disbursement and repayment management with minimal manual intervention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automated loan approval flow reduced manual work for the operations team significantl
Customer onboarding time reduced with digital KYC and video KYC setup eliminating paperwork
Admin panel with real time dashboards gave the team full visibility into loan status and transactions from day one
Vendor app enabled sales partners to process and approve loans at the point of sale without any delays
Payment integrations for UPI and NACH mandates made EMI collection and autopay setup smooth for end users
Project has been delivered in structured phases and has stayed on schedule since March 2026
Fraud detection and credit scoring mechanisms put in place to reduce risk from the early stages of the build

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was structured into clear phases from the start which made it easy to track progress at each stage
Delivery has stayed on schedule since the project kicked off in March 2026 with no major delays so far 
Team was responsive when we raised concerns mid sprint and course corrected without making it a lengthy process
Communication was consistent throughout with regular updates shared at key milestones
They did not need repeated explanations on the fintech and lending requirements which saved a lot of back and forth on calls
When feedback was given during active development it was taken on board quickly without resistance
Post delivery support has been available and the team has stayed reachable for any questions or changes needed

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood the fintech and lending side of the project from the very first call without needing it explained multiple times
Managing three parallel workstreams, the customer app, vendor app, and admin panel, without things getting misaligned was something that stood out
The automated loan approval workflow they designed showed that they understood the operational side of a lending business, not just the technical side
Their familiarity with fintech integrations like KYC, CIBIL, UPI, and NACH meant we did not have to hand hold them through the compliance and payment side of things 
They approached the project as a product build rather than just a development job, which made a real difference in how the final output turned out

Are there any areas for improvement or something Mindrops could have done differently?

If anything we would just suggest keeping the weekly update structure a bit more formal going forward but that is a minor thing Overall the way they have managed a project of this complexity has been better than what we have experienced with other vendors before

BACKGROUND

Please describe your company and position.

I am the Founder of Arvind Dubey and Associates

Describe what your company does in a single sentence.

Arvind Dubey & Associates is a Chartered Accountancy firm offering services in audit and assurance, taxation, compliance, and financial advisory. With over 15 years of experience, the firm focuses on delivering practical and reliable solutions for businesses and individuals. Our approach is client-centric, with an emphasis on clarity, accuracy, and timely execution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• To develop a professional and credible website for our CA firm that clearly presents our services and builds trust with potential clients.

SOLUTION

How did you find Mindrops?

• Online Search
• Clutch Site

Why did you select Mindrops over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Clear understanding of our industry requirements

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered complete website development, including planning, design, and execution. The team developed a structured layout for our service offerings and implemented a professional web design suited to our industry. The final deliverables included a responsive website, functional service pages, and a user-friendly interface across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional and responsive website that works consistently across devices. We saw smoother user navigation and clearer presentation of our services, which made client interactions more straightforward. The overall structure now supports better engagement from visitors. It also gave us a more credible online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed a clear and organized approach to project management, which made the process smooth. Deliverables were largely on schedule, and any delays were communicated in advance. They were attentive to our needs and quick to incorporate feedback. It felt like a collaborative workflow.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to understand our industry requirements and translate them into a practical website structure. The focus was not just on design but on usability and clarity. Their approach to UI/UX design felt aligned with how our clients actually interact with such platforms. It made the final outcome more relevant to our business.

Are there any areas for improvement or something Mindrops could have done differently?

Nothing significant stands out in terms of improvement. At times, minor revisions required an extra round to finalize details, which is fairly normal in such projects. The team remained responsive and open to feedback. The overall experience stayed positive.

BACKGROUND

Please describe your company and position.

I am the Founder of VENTUERA

Describe what your company does in a single sentence.

Ventuera helps students work on real company projects so they can learn, build skills, and find better career opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• To build a user-friendly website and mobile app for our platform ventuera
• To create a smooth system where students and companies can interact easily through real tasks.

SOLUTION

How did you find Mindrops?

Online Search

Why did you select Mindrops over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mindrops were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Mindrops to build our platform Ventuera, including both the website and mobile app, and the experience was smooth. The team understood our requirements well and delivered a simple, easy-to-use platform for both businesses and students. Everything works well, and overall, we’re happy with the final outcome. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched our website and mobile app on time, and both are working smoothly. Users can easily interact on the platform, and we’ve seen good initial engagement. Overall, the project met our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed well, and the team was easy to communicate with. They mostly delivered things on time and kept us updated on the progress. Whenever we had questions or needed changes, they were quick to respond and helpful. Overall, the process was smooth and we felt supported throughout the project.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out to us was how involved the team was throughout the project. They did not just follow what we asked, they shared their own ideas and helped us improve things along the way. It felt like we were working with a partner who actually cared about the product. Also, they managed to keep the platform simple and easy to use, even though the concept is quite complex, which we really appreciated.

Are there any areas for improvement or something Mindrops could have done differently?

Overall, the experience was positive. At times, a bit more speed in execution would have helped, but the team was always responsive and open to feedback, so things were handled well.

BACKGROUND

Please describe your company and position.

I am the Director of Gezeno

Describe what your company does in a single sentence.

Gezeno is an online platform that provides bulk toys, stationery, and school supplies for businesses like retailers, schools, and corporate buyers at clear and competitive pricing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• To develop a user-friendly and high-performing e-commerce website
• To create a smooth shopping experience with easy product and order management

SOLUTION

How did you find Mindrops?

• Online Search
• Other

Why did you select Mindrops over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Mindrops were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops worked on designing and developing our e-commerce website from start to finish. The work included creating a clean layout, setting up product pages, and making the website easy to use. They also handled features like cart, checkout, and order management. The final website is fast, mobile-friendly, and easy for us to manage. Overall, everything was delivered properly and as expected.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is running smoothly and is easy to manage from our side. We have seen better user experience, with faster loading and easier navigation. Managing products and orders has become more organized and less time-consuming. Overall, the website has helped improve our online operations and customer experience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project in a smooth and organized way. They delivered most of the work on time and kept us updated regularly. Whenever we had questions or needed changes, they responded quickly and handled it properly. Overall, the process was easy and well managed.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their strong focus on building flexible and reliable e-commerce solutions. They understand our business needs well and have created a website that supports long-term growth. The team also made sure the platform is easy to use and performs smoothly. Their approach felt practical and focused on real results. 

Are there any areas for improvement or something Mindrops could have done differently?

Overall, the experience was good and there are no major concerns. At times, the initial response or updates could have been a bit faster, but it improved as the project moved ahead. Apart from that, everything was handled well and professionally.

BACKGROUND

Please describe your company and position.

I am the Owner of Maiden Beauty

Describe what your company does in a single sentence.

We are an online fashion and lingerie brand offering comfortable, stylish innerwear and essentials for modern women through our ecommerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• website development
• ecommerce development

SOLUTION

How did you find Mindrops?

Online Search

Why did you select Mindrops over others?

• Close to my geographic location
• Good value for cost

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops handled the complete design and development of our ecommerce website. They built the storefront, product pages, cart and checkout flow, and set up the backend for managing orders, inventory, and content. The key deliverables included a fully functional online store, admin panel, testing, and final deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch, our online store became much easier to manage, orders started flowing smoothly, and customers could browse and checkout without issues. We also reduced manual work for inventory and order tracking, which saved time and improved overall efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and well-organized. They shared regular updates, stuck to most timelines, and were quick to respond whenever we had questions or needed changes. Overall, communication was easy and they were flexible with our requirements.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how easily Mindrops understood our requirements and turned them into a practical solution. They kept things simple, avoided unnecessary complexity, and focused on building exactly what we needed for our ecommerce business.

Are there any areas for improvement or something Mindrops could have done differently?

Overall the experience was positive, but timelines for a few small revisions could have been faster. Also, pricing felt slightly on the higher side compared to other options. Apart from that, everything else was handled well.

BACKGROUND

Please describe your company and position.

I am the Owner of Earth and Kind

Describe what your company does in a single sentence.

We make eco friendly cleaning products using natural enzymes which are safe for home, kids and planet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• website development

SOLUTION

How did you find Mindrops?

Online Search

Why did you select Mindrops over others?

• High ratings
• Close to my geographic location

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops designed and developed our complete website for Earth & Kind from scratch. Their team handled everything including design, development, mobile responsive setup, product pages, basic SEO, speed optimisation and enquiry forms. They supported us till final launch and quickly helped with small changes and fixes also.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, our website speed improved a lot, pages are loading faster, and it is working smoothly on mobile also. We started getting more enquiries through the website and customers can easily browse products now. Overall traffic, engagement and conversions improved compared to our old site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very smooth and organised. Most of the work was delivered on time as promised. Whenever we had changes or new requests, they responded quickly and fixed things without delay. Communication was clear and they were always supportive, so overall it was a hassle free experience for us.

What was your primary form of communication with Mindrops?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well Mindrops understood our brand and values before starting the work. They didn’t just build a website; they actually cared about how everything looks and feels. Their team was very patient, quick with changes, and always ready to help, which made the whole process very easy for us.

Are there any areas for improvement or something Mindrops could have done differently?

Honestly we didn’t face any major issues while working with Mindrops. Everything was handled smoothly. Maybe they can share more proactive design or marketing suggestions in starting itself, but overall we are quite happy and satisfied with their work.

BACKGROUND

Please describe your company and position.

I am a Project Manager, LazyMonkey at LazyMonkey

Describe what your company does in a single sentence.

We provide a QR-based feedback management platform that helps businesses easily collect, manage, and analyze customer feedback in real time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindrops to accomplish?

• web app development

SOLUTION

How did you find Mindrops?

Referral

Why did you select Mindrops over others?

• Pricing fit our budget
• Referred to me

How many teammates from Mindrops were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindrops worked on the full design and development of our QR-based feedback system. They built the feedback forms, QR flow, admin dashboard, reports, and handled testing and deployment. Everything was delivered as discussed and works smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, our clients were able to collect feedback smoothly through QR codes, manage everything from one dashboard, and reduce manual follow-ups. The system is stable, easy to use, and helped us onboard clients faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good overall. They shared regular updates, followed the timeline for most parts, and were quick to respond whenever we had changes or questions. Communication was smooth and they were flexible with our requirements.

What was your primary form of communication with Mindrops?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their clear communication and understanding of our requirement stood out the most. They explained things in a simple way and made sure the final product matched exactly what we had in mind.

Are there any areas for improvement or something Mindrops could have done differently?

Overall the experience was good. Pricing could be a bit more flexible, but apart from that, everything else was handled well.