Mavlers

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of ScholarStack AI

Describe what your company does in a single sentence.

Our platform delivers AI-powered learning experiences grounded in course context and puts educators back in the designer’s seat to help students learn rather than taking shortcuts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• Launch a website built on HubSpot
• Incorporate our Podcast

SOLUTION

How did you find Mavlers?

Online Search

Why did you select Mavlers over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Other

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Mavlers team worked with our graphic deisgner to build our website on the HubSpot platform using a theme we purchased. They were able to customize it as needed for us while maintaining a system that we can easily manage on our own once the website was launched. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is the second time I've worked with the Mavlers team to create a beautiful website on the Hubspot platform. Their team is very responsive to our unique needs and is able to be flexible accordingly. they delivered a great website that enables us to maintain it easily ourselves, which was a main priority. We're also able to capture leads in our HubSpot CRM and incorporate built-in functionality like meeting scheduling and our podcast and blog content. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the Mavlers team was able to deliver the project on time and within our budget, even when I was unavilable for meetings with them. They were great communicators over email, and always provided detailed updates when needed. 

What was your primary form of communication with Mavlers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The whole team is very professional, talented, and customer-oriented. I appreciate working with them, and will use them again for future projects!

Are there any areas for improvement or something Mavlers could have done differently?

None, the whole team is excellent to work with. If anything, my own communication and availability is what needed to improve to make the project flow smoother.

BACKGROUND

Introduce your business and what you do there.

I'm the CRM Manager at Luxury Escapes, a global travel platform specialising in curated luxury holidays - from five-star resorts and tours to flights and experiences, all at exclusive prices. We serve over 8 million members worldwide with personalised recommendations and a seamless booking experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mavlers?

As our CRM programme grew, we needed reliable execution support across email, SMS, and WhatsApp - a team that could hit the ground running and operate independently within our existing workflows.

SOLUTION

What was the scope of their involvement?

Mavlers embedded into our CRM operations to support end-to-end campaign delivery across email, SMS, and WhatsApp. Their work spans Braze campaign setup and deployment, marketing automation builds, and HTML email production.

What is the team composition?

We work with 2–5 teammates from Mavlers.

How did you come to work with Mavlers?

We already had a contract with Mavlers. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in July 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mavlers has delivered 7+ emails and 10 SMS with only two teammates. The team has great attention to detail. Moreover, they've improved our periodical delivery volume by roughly 30%. The team is also willing to grasp new tools, such as SQL, to facilitate the work.

How did Mavlers perform from a project management standpoint?

Mavlers delivers on time. We communicate via email and slack.

What did you find most impressive about them?

What stands out most is their eagerness and ability to learn. When faced with unfamiliar tools or processes, they don't hesitate - they upskill quickly and apply new knowledge effectively. It's a quality that makes them a genuinely adaptable partner.

Are there any areas they could improve?

There's an opportunity to develop stronger critical thinking skills - particularly around proactively flagging potential issues or questioning briefs before diving into execution. Building that instinct would take their work to the next level.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Dabao Singapore

Describe what your company does in a single sentence.

Dabao Singapore is a Singporean food stall in the SF Metreon. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• Redesign our MailChimp Newsletter
• Optimize for greater subscription
• Optimize for founder story to strengthen our community and customer connection

SOLUTION

How did you find Mavlers?

• Online Search
• Referral

Why did you select Mavlers over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the team to completely revitalize Dabao Singapore’s digital assets, covering both email marketing and website development. The project included two core scopes:

Email Marketing Template: Creation of a custom-coded, modular, and mobile-responsive Mailchimp template. Key deliverables included implementing dark mode compatibility, optimizing for all major email clients (including Outlook 120 DPI), and providing a fully editable template directly within our Mailchimp account for future use.

Squarespace Website Build: Development of a 6-8 page custom Squarespace website tailored for a restaurant/storytelling focus. This involved content integration, full mobile optimization, SEO setup, and configuring essential third-party integrations for ordering (Toast) and SMS marketing (Third Place).

The result is a professional, high-quality, and future-proofed digital foundation that directly supports our operational needs and brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes focused on the successful technical performance and usability of the new email template:

Email Template Success: Achieved 100% rendering compatibility across all major email clients, including successful optimization for tricky clients like Outlook 120 DPI and dark mode.

Design & Efficiency: The new modular design significantly increased our team’s efficiency, reducing the time required to create a new campaign. 

Deliverability: The improved, mobile-responsive code resulted in a lower reported spam score and better overall deliverability, with open rates increasing. 

Usability: We have full ownership and control, and the provided video training allowed our team to fully utilize all the new template modules without needing custom code.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team’s project management was highly professional and collaborative. They were responsive, particularly when we needed urgent fixes for a newsletter launch, which they addressed immediately.

Timeliness: Initial and subsequent major deliverables were consistently delivered on time or even sooner than the promised deadline.

Communication: Communication was a major strength. They provided detailed written summaries of action items and project updates after calls and proactively offered solutions to technical challenges, such as reducing the overall HTML size of the template.

Responsiveness: They were highly flexible and committed to our needs, including offering a scheduled walkthrough of the Mailchimp Classic Editor to ensure we were comfortable with the new template and providing a full video guide for our team's reference. They patiently worked through multiple rounds of complex feedback regarding design, functionality, and module naming conventions until the final template was perfect.

What was your primary form of communication with Mavlers?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was their commitment to technical perfection and long-term usability. Not only did they deliver a template that achieved 100% rendering compatibility (including complex fixes for Outlook and dark mode), but their dedicated effort to provide in-depth training and video guides ensured our team could fully utilize the custom-built modules without needing external support. They truly set a high bar for quality and customer enablement.

Are there any areas for improvement or something Mavlers could have done differently?

The project was executed very well, but one minor area for improvement would be to provide a more detailed initial timeline and a slightly smoother onboarding process. While all deadlines were met, receiving a more granular breakdown of the first week's milestones upfront would have helped with our internal planning. Overall, however, this is a minor note on a project that exceeded expectations in quality and responsiveness.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Delivyr

Describe what your company does in a single sentence.

We help age restricted and regulated industries send sms messages to their customers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• Design and develop a professional and interactive website

SOLUTION

How did you find Mavlers?

Referral

Why did you select Mavlers over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the design and development of a new website for a newly launched division of our company. The objective was to create a modern, professional online presence that clearly communicates the division’s offerings, supports future marketing efforts, and provides a strong foundation for growth.

Mavlers was responsible for both the creative design and technical development of the website. This included translating our brand vision into a clean, user-friendly design, developing the site architecture and page layouts, and building the fully functional website. The scope also covered responsive design to ensure the site performs well across desktop and mobile devices, along with implementation of best practices for performance, usability, and scalability.

Throughout the project, the team collaborated closely with us to refine the design, incorporate feedback, and ensure the final product aligned with our brand and business goals. The end result was a polished, fully developed website ready to support the launch and ongoing growth of the new division.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in the successful launch of a fully designed and developed website for our new division, giving us a professional digital presence from day one. The site clearly communicates our offerings, aligns with our brand, and provides a strong foundation for marketing and lead generation.

Beyond the launch itself, the website significantly improved how we present the division to partners and prospects. We now have a modern, scalable platform that supports our sales conversations, marketing campaigns, and future content expansion. The end result is a polished website that positions the new division credibly in the market and allows us to confidently direct potential partners and clients to learn more about our offering.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mavlers managed the project very effectively and maintained clear organization throughout the entire process. Milestones and deliverables were well communicated, and the team consistently stayed on schedule. When adjustments or feedback were provided, they were quick to respond and incorporated changes efficiently without slowing down the overall timeline.

Afzal, Baspin, and Akash were very responsive and easy to work with. Communication was consistent, updates were shared regularly, and they were always available to answer questions or provide recommendations when needed. Overall, the project felt well-coordinated, and it was clear they were committed to making sure the final result met our expectations.

What was your primary form of communication with Mavlers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to combine quality work with efficiency. They stayed organized, met timelines, and were proactive whenever questions or adjustments came up. It felt like working with a true extension of our team rather than just an external vendor.

Are there any areas for improvement or something Mavlers could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the principal of FEA Home, a retail company that sources and sells fine antique and vintage furniture, art, and accessories from the Far East. We serve interior designers, architects, and retailers from our Yonkers, New York, showroom.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mavlers?

We needed help with our email marketing to increase the number of people converting on our website's pop-up forms and increase our email marketing revenue.

SOLUTION

What was the scope of their involvement?

Mavlers provides email marketing services for our home furnishings company. The team uses Klaviyo and Shopify to organize our profiles and set up foundational email flows. In addition to campaigns, Mavlers has created a structured email system for our funnel, which includes a pop-up form, a welcome flow, a browse abandonment flow, an abandoned cart flow, and a series of campaigns for Black Friday and other holidays. The team is also responsible for Klaviyo configuration, profile maintenance, pop-up forms, email flows and campaigns, creatives, and copywriting.

What is the team composition?

We work with 2–5 teammates from Mavlers.

How did you come to work with Mavlers?

We found Mavlers through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with Mavlers in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since partnering with Mavlers, we've seen an increase in our ecommerce revenue attributed to email marketing. We've also seen more clicks, opens, and deliverability.

How did Mavlers perform from a project management standpoint?

Mavlers delivers on time and is easy to work with. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Mavlers has a good team, from the project managers to the designer and copywriter. The team has good ideas and is willing to try new things while being amenable to my ideas.

Are there any areas they could improve?

Some of the copy and creatives have taken several revisions, creating a lot of work for me to review and critique to fit our brand.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of TeraSky

Describe what your company does in a single sentence.

Solution Intergrator 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• creat a landing page on HubSpot
• make it user friendly

SOLUTION

How did you find Mavlers?

Referral

Why did you select Mavlers over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked the company to design two landing pages end to end. Both pages were fairly complex, with multiple different sections and layouts, so the work required careful attention to detail and consistency. In addition to design, we needed the pages implemented in HubSpot and structured in a way that makes them easy for our internal teams to update and use on a daily basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw clear measurable progress from this project. The two landing pages went live smoothly in HubSpot, and the structure is now much easier for our team to maintain day-to-day. Since launch, we’ve seen stronger engagement and cleaner user flow through the pages, and the internal team can update content quickly without needing extra design or dev support. Overall, the outcome was both a better customer experience and a more efficient system for us internally.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, delivered on time, and were very responsive to our requests. Communication was smooth, and they handled feedback quickly and professionally. 

What was your primary form of communication with Mavlers?

Virtual Meeting

What did you find most impressive or unique about this company?

found their partnership mindset really impressive. They listened carefully, asked the right questions, and translated our needs into designs that were both polished and practical. They felt invested in making sure the final result worked for us beyond launch.

Are there any areas for improvement or something Mavlers could have done differently?

no

UPDATED REVIEW

This review was published on September 13, 2025.

Eliana Asserson
Marketing Manager, Managed IT Services CompanyIT Services

Kingston, New York

51-200

Aug 2023 - Aug 2023

Less than $10,000

Verified

Project summary
Mavlers provided custom software development services for a managed IT services company. The team was responsible for integrating HubSpot into a complex landing page.

Feedback summary
The client was happy with the results of the engagement. Mavlers delivered everything on time and communicated effectively through emails and messaging apps. Moreover, the team was quick to implement changes and easy to work with. They stood out for their customer service.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of the company

Describe what your company does in a single sentence.

Managed Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• Help us intergrate a landing page to hubspot

SOLUTION

How did you find Mavlers?

Referral

Why did you select Mavlers over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a very complicated landing page that we needed integrated with HubSpot. They did the work excellently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

everything was timely. Their customer service is wow! When i asked for corrections they were extremally nice about it and so helpful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super on time, everything was communicated excellently and the results were amazing

What was your primary form of communication with Mavlers?

Email or Messaging App

What did you find most impressive or unique about this company?

They really cared about their customers' satisfaction

Are there any areas for improvement or something Mavlers could have done differently?

no. i am so happy and impressed with them

STAR RATINGS:
Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the AI Consultant

Describe what your company does in a single sentence.

Marketing Agency with focus on Employer Branding, Events and Digital

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• Help us understand logical calculation on an Excel File
• Reconstruct a calculator based on a Design
• Doing that in an extrem short timeframe

SOLUTION

How did you find Mavlers?

Referral

Why did you select Mavlers over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were commissioned by one of our clients to create a real estate investment calculator for their landing page. As the basis for this project, the client provided us with a very complex Excel spreadsheet that contained numerous interconnected formulas and extensive calculation logic. The spreadsheet was so sophisticated that even our own team struggled to fully understand how the calculations worked. Because of that, we decided to reach out to the company for support.

They took the time to carefully analyze the Excel file and then provided us with a detailed estimation of the expected effort and costs. Based on their input, we created a design concept that showed how we envisioned the calculator’s structure and appearance on the landing page. Once we sent them our design, they took over the technical implementation — and what followed truly impressed us.

Within a remarkably short period of time, and with very little input or back-and-forth from our side, they managed to develop a fully functional and visually consistent calculator. The tool not only reflected the design we had provided but also successfully translated the complex mathematical logic of the Excel file into a smooth, web-based user experience. The result was exactly what we had hoped for: a professional, reliable, and elegant solution that met both our and the client’s expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the very beginning, the company demonstrated exceptional professionalism, clarity, and technical competence. Even though we initially handed over a highly complex Excel file without any real documentation or explanations, they immediately understood the structure and logic behind it. Their estimation was transparent and fair, and throughout the process, they communicated clearly about what was needed and how they would proceed.

What we particularly appreciated was their responsiveness — any question or clarification we sent was answered extremely quickly, often within minutes or hours. They were also incredibly flexible and accommodating, especially considering the challenges we faced with our own client. The client requested numerous adjustments, including some that required changes to the entire calculation logic. Despite the additional workload and complexity, the team always reacted with patience and professionalism.

Their fairness stood out as well. Even when the scope expanded significantly, they never tried to take advantage of the situation. In several cases, they even adjusted prices in our favor or offered to include extra work without charging us more. This kind of integrity and partnership mindset is rare, and it made the collaboration not only efficient but also genuinely enjoyable. We truly felt that they cared about the success of the project as much as we did.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The quality of their work exceeded our expectations in every respect. Technically, the calculator was implemented flawlessly — all formulas and dependencies from the Excel model were replicated with precision, and the interface worked smoothly and intuitively. They demonstrated an impressive ability to take complex financial logic and translate it into a simple and elegant digital experience that both our team and the end client could easily understand and use.

During the process, our client repeatedly requested revisions — some of them minor, others requiring fundamental recalculations. Each time, the team reacted quickly, communicated clearly what was possible, and implemented the changes with impressive speed. One particular moment stood out: a feature that was estimated to take about two weeks was urgently needed by the client within two days. The team managed to make it happen — and they did so without compromising the stability or quality of the tool.

Their work ethic, responsiveness, and attention to detail were outstanding. They maintained a consistently positive attitude, even when we had to ask for more changes than originally planned. We genuinely felt supported at every step. The final outcome was a powerful, fully functional real estate investment calculator that met every requirement and looked fantastic on the client’s landing page. Overall, we were thrilled with the experience and are already looking forward to collaborating with them on future projects.

What was your primary form of communication with Mavlers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are a marketing agency based in Germany, and for us, working with a service provider from abroad was something completely new. Naturally, we had some initial concerns about whether the quality and communication would meet the standards we are used to. However, those concerns disappeared very quickly — our expectations were exceeded multiple times throughout the collaboration.

What truly impressed us was not only the outstanding technical quality of their work but also how seamlessly they understood our needs and how easy it was to communicate with them. We often found ourselves sitting in meetings saying, “This is just excellent.” It’s quite rare for us to feel this level of enthusiasm about a partner company.

Their professionalism, speed, and flexibility made such a strong impression that our entire management team agreed: this is a partner we want to collaborate with strategically in the long term. It’s a great feeling to know we now have a trustworthy and highly competent IT partner who understands us, supports us, and helps us expand our own portfolio and service offering for our clients. That level of reliability, understanding, and partnership is what makes this company truly unique in our experience.

Are there any areas for improvement or something Mavlers could have done differently?

Overall, we were extremely satisfied with everything — especially considering that we were not the easiest client, given the number of changes requested. The only small area for improvement we can think of relates to cost transparency. We always received an initial cost estimation, which was very fair, but in several cases, the final price changed quite significantly as the project evolved — sometimes even doubling.

While this was completely understandable and justified due to the added work, it did put us in a challenging position when communicating updates to our client. A clearer upfront note that the estimate could change substantially would have helped manage expectations internally. That said, the team was always accommodating and tried hard to stay within our budget whenever possible — so this really is feedback on a very high level of satisfaction.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Specialist of a hospitality agency

Describe what your company does in a single sentence.

We're a price comparison platform for hotels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• CRM campaigns
• Template development

SOLUTION

How did you find Mavlers?

• Online Search
• Referral

Why did you select Mavlers over others?

• High ratings
• Good value for cost
• Company values aligned

 How many teammates from Mavlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our work together covers a pretty wide range! We team up on everything from carefully curated campaigns to automated CRM solutions. On top of that, we're always exploring, testing, and rolling out new features together as we go.

Plus, their tech team is fantastic! The developers are genuinely friendly and always happy to listen whenever we need changes or have new requests.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance of the campaign, such as the results we achieved. The team always checks the setup very carefully to make sure there are no mistakes. They ensure all the details are correct and consistently deliver tasks on time. They are always available to support us, even outside of regular working hours if needed. Quick response whenever we have questions or need changes. Meeting all project deadlines and goals as planned. Flexibility in handling unexpected issues or requests during the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not only deliver things on time, Mavlers is always ready to support us with extra requirements. Their dedication is undeniable.

What was your primary form of communication with Mavlers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about this company is their unwavering dedication to their clients and the work they do. The team’s readiness to provide support at any time truly stood out to me - they are always just a call or message away, no matter when you need assistance.

Another quality that sets them apart is their strong commitment to delivering on time; they consistently meet deadlines and ensure projects are completed as promised, which gives tremendous peace of mind. Most importantly, their staff members have a genuinely kind-hearted and considerate approach, creating a warm and pleasant working environment. These qualities make the company not just reliable, but also a pleasure to work with.

Are there any areas for improvement or something Mavlers could have done differently?

Overall, we are very satisfied with Mavlers' performance and dedication. The only area where we occasionally faced challenges was in communication. As English is not our native language, we sometimes found it difficult to express our ideas and requirements clearly, which led to minor misunderstandings at times. However, we noticed that once the initial communication barrier was overcome and both teams became more familiar with each other's working styles, everything improved significantly.

Mavlers' team is smart, receptive, and fast-learning. They adapted quickly and started to anticipate our needs more proactively. In summary, while the language difference posed a slight hurdle initially, Mavlers' professionalism and ability to learn quickly made the overall experience very positive. With a bit more focus on communication strategies, the collaboration could become even more seamless in the future.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Cloth & Co.

Describe what your company does in a single sentence.

Cloth & Co. is an Australian sustainable fashion brand creating timeless garments from natural fibres in partnership with artisan communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavlers to accomplish?

• We engaged Mavlers to optimise our email welcome flow, with the specific objectives of increasing open rates, click-through rates, and placed order rates, while reducing unsubscribe and bounce rates.

SOLUTION

How did you find Mavlers?

Referral

Why did you select Mavlers over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Mavlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mavlers provided strategic guidance to optimise our email welcome flow, including planning, set-up, and technical implementation. Their role covered mapping out the flow structure, advising on best practices to improve engagement and conversion, and executing the back-end build within our email platform. I managed all creative deliverables (visual design and copywriting), while Mavlers ensured the strategy and execution were aligned to our goals of improving open rates, click-through rates, and placed order rates, while reducing unsubscribes and bounce rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although the new flow has only been live for two weeks, we’ve already seen clear improvements across key metrics. Open rate increased from 61% to 67%, click-through rate jumped from 18% to 30%, and the placed order rate nearly doubled from 7% to 13%. At the same time, unsubscribe and bounce rates dropped to 0%. While the recipient pool is smaller at this stage, these early results demonstrate stronger engagement, healthier list quality, and greater conversion potential.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mavlers’ project management was excellent. They were highly responsive, quick to address questions, and proactive in guiding us through the optimisation process. All deliverables were completed on time, and they adapted to our needs with clear communication and support throughout.

What was your primary form of communication with Mavlers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most is their ability to offer a full suite of services. We first engaged Mavlers for SEM and web development, then trialled them on email marketing with great results, and we’re now considering extending the partnership into SEO down the line. Having one partner who can effectively support multiple areas of our digital presence is both efficient and valuable. The partnership works best when you can collaborate with them and bring your own insight to the table. In that context, they’re an excellent partner and deliver strong results.

Are there any areas for improvement or something Mavlers could have done differently?

So far our experience has been very positive. As the relationship develops, we’d like to see continued refinement in tailoring recommendations more specifically to our brand voice and business goals, but overall Mavlers has been responsive and adaptable to our needs.

BACKGROUND

Introduce your business and what you do there.

I’m a team builder at a marketing company. We partner with established businesses, operating as an extension of their marketing and business development departments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mavlers?

We hired Mavlers to help us with Google Ads.

SOLUTION

What was the scope of their involvement?

Immediately, the team I was assigned began to take over the campaign in a good way. They suggested edits to the landing page that were certainly needed, built out the structure of our campaign in Excel, and set up tracking and reporting.

Our client had a small budget of $500, but from month one, Mavlers was able to impress by raking in almost $6,000 in conversion value. Six months later, we’re seeing even better results, with this past July raking in a ROAS of 1,297.99%. We’re now working with Mavlers on multiple clients, with projects going beyond Google Ads.

What is the team composition?

We’ve worked with four teammates from Mavlers.

How did you come to work with Mavlers?

I found Mavlers through an email they sent me. It was around Thanksgiving, and they sent me a beautifully designed HTML email. It stood out amongst all the other typical garbage emails I’m sent. I figured I would reach out and see if they were legit or just happened to put together a nice email that got to me at the right time. I met with one of their reps and, after some further due diligence, decided to give them a shot at running some Google Ads for a local escape room client. 

I had a good feeling about Mavlers overall. They were professional and not sloppy. They also seemed to understand how marketing worked in the USA, which they proved to be true.

What is the status of this engagement?

We started working together in November 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mavlers has been able to impress us by raking in almost $6,000 in conversion value with a $500 budget. We’re seeing even better results six months later, with this past July raking in a ROAS of 1,297.99%. We’ve also seen a 13%–28% increase in room bookings.

How did Mavlers perform from a project management standpoint?

Mavlers always delivers on time. We communicate via Discord and email.

What did you find most impressive about them?

I’m impressed with Mavlers’ ability to vet and hire good talent. This is key to working with overseas contractors, and Mavlers does a good job at it.

Are there any areas they could improve?

No, there aren’t any.