Makura Creations

BACKGROUND

Please describe your company and position.

I am the Director of Doko Tours

Describe what your company does in a single sentence.

Tours and Ticketing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• UX Oriented Website Development
• Location based Search Engine optimization
• graphics and social media management

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Referred to me
• Company values aligned

How many teammates from Makura Creations were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have had the pleasure of working with Makura from the very beginning. They have been instrumental in assisting us with SEO, Google marketing, and social media campaigns on TikTok and Facebook, providing creative graphics to enhance our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Their support has been invaluable in building and continuously refining our website to meet our evolving needs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always prompt in their responses and strive to resolve any issues as quickly as possible.

What was your primary form of communication with Makura Creations?

Virtual Meeting

Are there any areas for improvement or something Makura Creations could have done differently?

We are happy till now on what we are getting.  

BACKGROUND

Please describe your company and position.

I am the Product Owner of Edupro

Describe what your company does in a single sentence.

One stop solution for the students trying for abroad studies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Makura Creations to accomplish?

• App Development
• Marketing

SOLUTION

How did you find Makura Creations?

Referral

Why did you select Makura Creations over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Makura Creations were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a comprehensive platform that simplifies the process of researching, applying to, and planning for international education. Edupro is designed to be a one-stop solution for students seeking higher education abroad, offering a range of features such as university and course search, application tracking, document management, and more

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A crash-free rate of app is over 99%.
• Success in adding new countries and seeing an increase in user engagement
• Positive ratings and reviews on play store with an average rating of 4.7 stars

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, Makura’s project management of Edupro was exemplary. They delivered all items on time, often exceeding our expectations in terms of quality and responsiveness. Their ability to manage the complexities of the project, while remaining agile and client-focused, played a significant role in the successful launch and ongoing success of the Edupro app.

What was your primary form of communication with Makura Creations?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Makura demonstrated exceptional responsiveness to our needs throughout the project. They maintained open channels of communication, ensuring that any issues, change requests, or concerns were addressed promptly. Their proactive approach in seeking feedback and their flexibility in accommodating changes contributed to a smooth project execution.

Are there any areas for improvement or something Makura Creations could have done differently?

While there are areas for improvement like Enhanced Pre-Launch Testing & Enhanced User Documentation and Training Materials but they are relatively minor, addressing them could further enhance the efficiency, user experience, and overall success of future projects with Makura Creations. They already deliver excellent results, and with these adjustments, their service could reach an even higher standard of excellence.