MageComp

BACKGROUND

Introduce your business and what you do there.

I was the head of the e-commerce department at Chaichun and now I’m the business development manager at JPS Supermarket. JPS Supermarket is an online application-based portal where shoppers can place an order of grocery items. Chaichun is a Magento-based e-commerce platform. I worked with MageComp at both companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

We needed a website and application developed for JPS Supermarket. For Chaichun, we needed an e-commerce platform developed since the previous one wasn’t coordinating properly with the product in terms of SEO and SEM, and required several changes.

SOLUTION

What was the scope of their involvement?

There were a lot of things missing in the e-commerce platform such as marketing tools and ways to reach out to the maximum amount of people. MageComp added new plug-ins, several marketing tools, chat panels, and a goods and services tax (GST), while also changing its entire look and feel.

For JPS Supermarket, they handled everything. There was another company involved, but they weren’t able to complete the project to our needs. I believed in MageComp’s work and brought them on board.

What is the team composition?

We collaborate directly with one of their co-founders. He’s helped us a lot, shedding light on all the things we can do and how to go about doing it.

How did you come to work with MageComp?

We were referred to MageComp by a company that had them implement a GST into their Magento website, which is exactly what we were looking for. I’ve been working on projects with them ever since. They work really hard to ensure customer satisfaction.

How much have you invested with them?

Chaichun’s project was worth 2.5–4 lakhs ($250,000–$400,000 USD) a year. JPS Supermarket’s project will end up being around 5–6 more lakhs ($500,000–$600,000 USD).

What is the status of this engagement?

We started working together in October 2017 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve really helped us. Chaichun's website was a completely marketing-oriented project, which we were able to get a benchmark out of. We’ll do the same with JPS Supermarket as well. So far, MageComp has met all timelines. At first, we only assigned the GST integration to them, but because of their efficiency and dedication, we gave them the entire project.

They also delivered an impressive app with all the functionalities for only $75,000 for JPS Supermarket. It was a 150-hour job, and they gave us an affordable price.

How did MageComp perform from a project management standpoint?

I believe I got the best project management from them, and I’d rate them a 10 out of 10. They’re always available by phone, email, and chat, making it extremely easy for clients to reach them.

What did you find most impressive about them?

I’m impressed with their dedication, service, and price. They’re also very enthusiastic about their work.

Are there any areas they could improve?

They’re masters in Magento, but they could expand into other platforms.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Max, a German interior décor retailer. We sell a variety of items to enhance living spaces.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

Up until this engagement, we’d been selling our products on Amazon and eBay. Upon brainstorming new retail channels, we decided to build our own e-commerce shop as our main point of sales. Since I’m not a programmer, I needed a development team to support me in this endeavor.

SOLUTION

What was the scope of their involvement?

MageComp began working on our Magento online store a year after we launched this effort in-house. They proposed automating our manual process of writing automation scripts. Implementing this new method helps us solicit values from our suppliers.

We worked together to develop the frontend, customer-facing part of our site. They designed the homepage from scratch and wrote gateways for suppliers. The main financial system lets me import orders and products.  They’ve produced design assets we can feature on our Amazon and eBay profiles. MageComp also provides ongoing technical support.

What is the team composition?

I’ve worked with 3–4 developers from MageComp. The team specializes in a variety of services.  Our dedicated marketing resource and programmer were highly skilled.

How did you come to work with MageComp?

I contacted MageComp after finding them via an online search for Magento developers in India. We work with supplementary local vendors, but they execute most of our tasks.

How much have you invested with them?

The work has cost a total of around $7,000 so far.

What is the status of this engagement?

I first made contact with MageComp on August 5th, 2016 and our collaboration is ongoing. We’ve completed many projects during our partnership. They work in conjunction with our supplementary local vendor.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Many of MageComp’s suggestions have noticeably sped up our workflow. They’ve helped me overcome roadblocks that felt insurmountable at the time. Ultimately, they developed the entirety of our e-commerce platform, which we hope to launch soon.

 The new site lists products automatically on the channels. We used to do this task manually, which took unreasonably more time and effort. Documenting an inventory of 5,000 was impossibly demanding. MageComp created a script that allows me to select products directly from our site, and easily post them to an Amazon list. 

How did MageComp perform from a project management standpoint?

I initially spoke exclusively with the CEO, who delegated tasks pertinent to our discussions. Later on, we created a Skype group for the entire team to communicate via text and video messaging. We can use it to share images and make calls. It also allows me to select resources for specific tasks. We used email in the beginning but switched to Skype because it’s a better and faster means of contact.

What did you find most impressive about them?

MageComp lets me determine how much I pay based on quality and the actual number of work hours completed. I’ve never had to negotiate before starting a project together. They only send invoices after the fact and even scale costs based on turnaround time.

Unlike prior developers I’ve worked with, they never demand payment upfront. MageComp is a rare results-oriented team, rather than just being financially motivated. This friendly approach combined with a valuable ROI makes their price point fair and appealing.

Are there any areas they could improve?

They’ve been unavailable at times, perhaps due to the time zone difference. We’ve also had a few issues with turnaround times. If I have a critical problem, however, I can always rely on them to solve it.

 One time when my site crashed, I called them during the middle of the night. They immediately started working to get it back online. I’m very thankful for this level of accommodation. I doubt any other vendor would exert the same effort and responsivity I’ve seen MageComp deliver.

Do you have any advice for future clients of theirs?

Future clients should schedule official deadlines. Sometimes, we don’t know how long the team will take to complete work. They’re very busy at times, so I suggest asking them how much time they need. From my experience, it may not be possible for them to complete same-day requests without advance notice. Had I known this, I wouldn’t have approached them for those tasks.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a data platform services company that works on database development and business intelligence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

We received a request for a Magento based development site but did not have the talent on-site. We were looking for a partner to outsource the development.

SOLUTION

What was the scope of their involvement?

MageComp thoroughly trained our staff on the functionalities of the Magento platform. They developed and customized the e-commerce platform, and they executed Linux commands to fine-tune the infrastructure. They were solely responsible for the technical and functional side of the e-commerce platform.

What is the team composition?

I worked with four of their developers.

How did you come to work with MageComp?

I was recommended to MageComp by a trusted source.

How much have you invested with them?

We started the project in July 2017 through February 2018.

What is the status of this engagement?

We invested $4,000 for the engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Magento workflow is very customized, but MageComp was very skilled on the platform. Our clients were very happy with the results and paid for the project without complaints. They did a great job from a development perspective.

How did MageComp perform from a project management standpoint?

They were not responsible for project management and we hired them for only development. They were very responsive and answered our questions even after the project was finished. We used Skype voice and chat, and relayed videos on the computer to show the code, bugs, and how to solve issues. Gaurav (Director and Co-Founder, MageComp) understood our company’s needs.

What did you find most impressive about them?

They are skilled developers and have a very strong understanding of the Magento platforms.

Are there any areas they could improve?

Our project had minor management issues as they did not have an internal project manager. We had to step up and fill that role by organizing them in our ticketing and bug tracking system. However, they were only hired to excel at Magento development and they did that perfectly.  

Do you have any advice for potential customers?

I would tell potential American customers to hire their own designer with functional specs to patch up the design documents. 

BACKGROUND

Please describe your company and position.

I am the Founder & Owne of Rider Trend

Describe what your company does in a single sentence.

Title: Smooth Magento Upgrade with Excellent Technical Support

I worked with MageComp for upgrading my Magento multi-store website from version 2.4.0 to the latest version, and the experience was very positive.

The team demonstrated strong technical expertise in Magento, especially in handling theme compatibility and multiple third-party extensions. They followed a structured workflow and ensured that the upgrade process was smooth and well-managed.

Communication was clear throughout the project, and they responded promptly whenever needed. The project was delivered within the agreed scope, and all major functionalities including checkout, extensions, and multi-store setup were working properly after deployment.

Overall, I am satisfied with the quality of work and professionalism. I would recommend MageComp for Magento upgrade and development projects.

— Naveed Abbas, Rider Trend

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Upgrade our Magento multi-store website from version 2.4.0 to the latest stable version with full functionality and stability.
• Ensure compatibility of all third-party extensions and theme without breaking existing design or features.
• Improve website performance, security, and overall user experience after the upgrade.

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from MageComp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved upgrading our Magento multi-store website from version 2.4.0 to the latest stable version, along with ensuring full compatibility of the existing theme and all third-party extensions.

MageComp was responsible for handling the complete upgrade process, including codebase updates, resolving compatibility issues, and maintaining the existing website design and functionality. The project also included identifying and fixing any errors that occurred during the upgrade process.

Key deliverables included:

Successful upgrade of Magento core to the latest version
Compatibility updates for all installed third-party extensions
Theme compatibility adjustments without affecting the current design
Testing of multi-store functionality
Verification of checkout, payment, and email systems
Performance and stability checks after upgrade
Deployment of the upgraded website to the live environment
The work was completed with proper testing to ensure that the website remained fully functional and stable after the upgrade.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was successfully completed with the website upgraded from Magento 2.4.0 to the latest stable version without any major downtime or data loss.

All core functionalities, including the multi-store setup, checkout process, and third-party extensions, were working properly after the upgrade. The website performance improved, with faster loading times and better overall stability.

Additionally, previous security concerns were addressed, and the website is now running on a more secure and updated environment. Post-upgrade testing confirmed that there were no critical errors affecting user experience.

Overall, the upgrade resulted in improved performance, enhanced security, and a more reliable website operation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MageComp managed the project in a professional and organized manner. They followed a clear process, starting with understanding the requirements, then moving to execution and testing.

They delivered the project within the agreed timeline and kept me updated on the progress throughout. Communication was smooth, and they were responsive whenever I had questions or needed clarification.

They were also flexible in addressing specific requirements and handled any issues or adjustments promptly during the upgrade process. Overall, their project management was efficient, and they ensured everything was completed as expected.

What was your primary form of communication with MageComp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about MageComp was their strong technical expertise in Magento and their ability to handle a complex multi-store upgrade smoothly.

They were very systematic in their approach, especially in managing theme and extension compatibility without affecting the existing functionality of the website. Their responsiveness and clear communication throughout the project also stood out.

Overall, their combination of technical skills, reliability, and professional handling of the project made the experience very smooth.

Are there any areas for improvement or something MageComp could have done differently?

Overall, I am satisfied with their work and the project was handled professionally. There are no major areas of concern.

However, one area for improvement could be providing more proactive updates at certain stages of the project. While they were responsive whenever contacted, slightly more frequent progress updates would make the experience even better.

That said, the final delivery met expectations, and I am happy with the overall outcome.

BACKGROUND

Please describe your company and position.

I am an Employee of Accessory4phone

Describe what your company does in a single sentence.

He is an excellent developer with good support, I highly recommend him.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Magento 2 Open Graph Social Meta Tags Extension
• Magento 2 Estimated Delivery Date Extension
• Magento 2 Google Address Autocomplete Extension
• Extension ChatGpt

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

He is an excellent developer with good support, I highly recommend him.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An excellent developer in my opinion.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always available and reassuring whenever needed.

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

Fast, available, and good work in my opinion.

Are there any areas for improvement or something MageComp could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m a senior developer at filterWERK GmbH, a digital and print media full-service agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MageComp?

We needed support for Magento 2 extensions.

SOLUTION

What was the scope of their involvement?

MageComp provided support for their own extensions, specifically Magento 2 Google Address Autocomplete. The team made custom adjustments for proper form validation and the format of address fields.

What is the team composition?

We worked with 2–3 teammates from MageComp.

How did you come to work with MageComp?

Someone referred MageComp to us.

How much have you invested with them?

The investment was confidential.

What is the status of this engagement?

We started working with MageComp in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All points were solved successfully, and we saw an improvement in usability.

How did MageComp perform from a project management standpoint?

MageComp delivered on time and responded well to our needs. We communicated via Skype and Microsoft Teams.

What did you find most impressive about them?

There was nothing impressive about working with MageComp.

Are there any areas they could improve?

There was nothing MageComp could have done better.

BACKGROUND

Please describe your company and position.

I am the SVP

Describe what your company does in a single sentence.

Full-Stack Software Development Company for Enterprises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Develop Magento Extension to handle HDFC Payment Gateway transactions

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

Very few vendors had expertise in the niche requirement

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped us with creating Magento Extension customized for our project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very proactive and super fast in completing the development. Deep expertise in Magento

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very proactive and super fast in completing the development. Deep expertise in Magento

What was your primary form of communication with MageComp?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very proactive and helped us with multiple revisions

Are there any areas for improvement or something MageComp could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Sales Head of IPMOVERS IT PVT LTD

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Simple app
• Sales through App
• Easiy to conver our shopify store into a App

SOLUTION

How did you find MageComp?

Shopify Store

Why did you select MageComp over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from MageComp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A user-friendly good looking app. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I got an app that we actually need at a good cost. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, It was on time. Support from MageComp was quick. 

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

We got Required product, Good support, on time delivery. 

Are there any areas for improvement or something MageComp could have done differently?

There is some more features left which they can bring in future. 

BACKGROUND

Please describe your company and position.

I am the mgr of alaskan harvest seafood

Describe what your company does in a single sentence.

Sell products using an eCommerce platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Install AI extension

SOLUTION

How did you find MageComp?

Magento

Why did you select MageComp over others?

Pricing fit our budget

How many teammates from MageComp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We bought the MageComp Magento Chat AI extension and now after two months from the purchase and some 35 emails back and forth between their support, the extension is not working. We asked to cancel the order and refund us our extension price and the installation costs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Did not succeed. We bought the MageComp Magento Chat AI extension and now after two months from the purchase and some 35 emails back and forth between their support, the extension is not working. We asked to cancel the order and refund us our extension price and the installation costs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sent emails back that all is ok when they were not. They could not complete the tast after30+ emails and two months of trying from purchase to closing/failure

What was your primary form of communication with MageComp?

Email or Messaging App

What did you find most impressive or unique about this company?

We thought that they were good Magento extension vendor and had used them before. This project just didn't work at all.

Are there any areas for improvement or something MageComp could have done differently?

Deliver a product that works and when you run into problems, admit it and fix it. Do not blaim something else. It is a good idea to Under promise and over deliver

Company Responses

BACKGROUND

Please describe your company and position.

I am the Information Coordinator of eBirdsall.com

Describe what your company does in a single sentence.

eBIRDSALL.com | Plumbing - Cooling - Heating

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MageComp to accomplish?

• Resolve technical issues.

SOLUTION

How did you find MageComp?

Online Search

Why did you select MageComp over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from MageComp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Resolve technical issues on my online store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easy to communicate, quick response and knowledge.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MageComp resolved all my technical issues on time.

What was your primary form of communication with MageComp?

Email or Messaging App

Are there any areas for improvement or something MageComp could have done differently?

No