What evidence can you share that demonstrates the impact of the engagement?
Many of MageComp’s suggestions have noticeably sped up our workflow. They’ve helped me overcome roadblocks that felt insurmountable at the time. Ultimately, they developed the entirety of our e-commerce platform, which we hope to launch soon.
The new site lists products automatically on the channels. We used to do this task manually, which took unreasonably more time and effort. Documenting an inventory of 5,000 was impossibly demanding. MageComp created a script that allows me to select products directly from our site, and easily post them to an Amazon list.
How did MageComp perform from a project management standpoint?
I initially spoke exclusively with the CEO, who delegated tasks pertinent to our discussions. Later on, we created a Skype group for the entire team to communicate via text and video messaging. We can use it to share images and make calls. It also allows me to select resources for specific tasks. We used email in the beginning but switched to Skype because it’s a better and faster means of contact.
What did you find most impressive about them?
MageComp lets me determine how much I pay based on quality and the actual number of work hours completed. I’ve never had to negotiate before starting a project together. They only send invoices after the fact and even scale costs based on turnaround time.
Unlike prior developers I’ve worked with, they never demand payment upfront. MageComp is a rare results-oriented team, rather than just being financially motivated. This friendly approach combined with a valuable ROI makes their price point fair and appealing.
Are there any areas they could improve?
They’ve been unavailable at times, perhaps due to the time zone difference. We’ve also had a few issues with turnaround times. If I have a critical problem, however, I can always rely on them to solve it.
One time when my site crashed, I called them during the middle of the night. They immediately started working to get it back online. I’m very thankful for this level of accommodation. I doubt any other vendor would exert the same effort and responsivity I’ve seen MageComp deliver.
Do you have any advice for future clients of theirs?
Future clients should schedule official deadlines. Sometimes, we don’t know how long the team will take to complete work. They’re very busy at times, so I suggest asking them how much time they need. From my experience, it may not be possible for them to complete same-day requests without advance notice. Had I known this, I wouldn’t have approached them for those tasks.
The work delivered satisfied all project requirements. The MageComp team worked effectively to accomplish their client's goals within the timeframe and budget provided.