# Kyanon Digital Kyanon Digital Reviews (35), Pricing, Services & Verified Ratings - Premier Verified - 4.7 out of 5 average review rating - 7 connections joined Kyanon Digital's Network [Visit Website](http://kyanon.digital/) [Get a Custom Proposal](https://clutch.co/profile/kyanon-digital) **Making Digital Impact that Matters** **About Kyanon Digital** Kyanon Digital is a Vietnam based leading Digital & Technology Company empowering businesses to achieve Growth and Impact through Completed Technology Solutions. We are a trusted partner to Make Digital Impact. It’s not only about Technology, it’s about the impact of business processes, ensuring happy customer experience and optimizing operations. Founded in 2012, Kyanon Digital is a dynamic and forward-thinking agile digital transformation partner. With over 14 years of experience, more than 500 experts across Vietnam and Singapore, and offices in Vietnam, Singapore, Thailand, Australia and Malaysia. Recognized 6 years in a row (2020–2025) by VINASA for excellence in digital transformation, e-commerce & logistics solutions, Kyanon Digital is also recognized regionally for innovation and impactful digital solutions at Asian Technology Excellence Award 2023. **Our Five Core Services:** **1\. Strategise & Plan** Defining technology goals, develop architectural strategies, and create roadmaps to guide digital transformation journeys. **2\. Build & Engage** Delivering high-quality, scalable solutions through custom software, web and mobile app development, AI, and Big Data, driven by agile methodologies and a human-centric design approach. **3\. Integrate & Automate** Enhancing efficiency through composable architecture, middleware integration, and secure, high-performance systems that automate and streamline workflows. **4\. Analyse & Augment** Empowering organizations with data-driven insights through advanced analytics, data warehousing, governance, and cutting-edge AI/GenAI solutions. **5\. Operate & Support** Providing ongoing support and optimization services, including data entry, content moderation, managed services, and tailored e-commerce support. Ready to Drive Real Digital Impact? Partner with Kyanon Digital to transform your business through strategy, technology, and innovation. Contact Kyanon Digital today to get started! ## Company Information - Minimum project size: $10,000+ - Hourly rate: $25 - $49 - Number of employees: 250 - 999 - 5 Locations: - Thành phố Hồ Chí Minh, Vietnam (Headquarters) - Singapore, Singapore - Thành phố Hồ Chí Minh, Vietnam - Hanoi, Vietnam - Đà Nẵng, Vietnam - Founded in 2012 - 2 languages: English, Vietnamese - 17 timezones: Australia Central Time (ACT), Argentina Standard Time (AGT), Alaska Standard Time (AKST), Australia Eastern Time (AET), Canada Newfoundland Time (CNT), China Taiwan Time (CTT), Eastern African Time (EAT), Eastern Standard Time (EST), Eastern European Time (EET), Indiana Eastern Standard Time (IET), India Standard Time (IST), Japan Standard Time (JST), Middle East Time (MET), New Zealand Standard Time (NST), Pacific Standard Time (PST), Singapore Standard Time (SGT), Vietnam Standard Time (VST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% IT Staff Augmentation - 15% Mobile App Development - 10% AI Agents - 10% AI Development - 10% Custom Software Development - 10% E-Commerce Development - 10% Generative AI - 10% Web Development - 5% BI & Big Data Consulting & SI ### Focus Areas - CMS Focus: - 75% Drupal CMS - 10% Adobe Experience Manager CMS - 10% WordPress CMS - 5% Umbraco CMS - Mobile Platforms: - 70% Hybrid & cross platform apps - 10% Android App Development - 10% iPad iOS App Development - 10% iPhone iOS App Development - Application Platforms: - 40% Azure Platform - 40% Other app platform - 20% Windows server - E-commerce Systems: - 40% Magento - 30% Other ecommerce systems - 20% WooCommerce - 10% Big Commerce - Mobile Focus: - 40% Mobile Commerce - 20% Sales Enablement & CRM Mobile App Development - 10% Consumer Mobile App Development - 10% Enterprise Mobile App Development - 10% Financial Mobile App Development - 10% Travel & Lifestyle Mobile App Development - AI Agent Development Focus: - 35% AI Agent Frameworks - 35% AI Agent Platforms & Builders - 30% Voice AI Agents - Generative AI Focus: - 35% AI Speech Generation - 35% AI Text Generation - 30% AI Code Generation - AI Technologies & Models: - 35% Anthropic - 35% Open AI GPT-3 - 30% Open AI Dall-E 2 - AI Agent Purpose Focus: - 35% Business Intelligence AI Agents - 35% Workflow AI Agents - 30% Customer Service AI Agents - BI & Big Data Solutions: - 30% Microsoft BI & data solutions - 10% MongoDB - 10% Other BI & data solutions - 10% Power BI & data solutions - 10% SAP BI & data solutions - 10% SAS BI & data solutions - 10% Snowflake - 10% Tableau - AI Expertise: - 25% Machine Learning - 25% Natural Language Processing - 20% Chatbots & Conversational AI - 15% AI Recommendation Systems - 15% Computer Vision - Frameworks and CMS: - 20% .NET - 20% NodeJS - 20% React - 15% React Native - 5% Angular - 5% Flutter - 5% Laravel - 5% Symfony - 5% VueJS - BI & Big Data Focus: - 20% Data Visualization - 20% Marketing analytics - 20% Operations & process improvement - 20% Other BI & analytics - 10% Master Data Management Consulting - 10% Web Scraping Services - AI Platform Integration Focus: - 20% Salesforce AI Integration - 15% Google Workspace AI Integration - 15% Notion AI Integration - 15% Squarespace AI Integration - 15% Wix AI Integration - 10% Gumloop AI Integration - 10% Hubspot AI Integration - Programming & Scripting: - 15% Python - 10% C# - 10% C++ - 10% Java - 10% JavaScript - 10% Other programming & scripting languages - 10% PHP - 5% ASP.NET - 5% Go - 5% SQL - 5% Swift - 5% Typescript ### Industries - 10% Information technology - 15% Retail - 5% Consumer products & services - 5% Medical - 10% Manufacturing - 5% Insurance - 10% Food & Beverage - 5% Hospitality & leisure - 5% Education - 20% eCommerce - 10% Financial services ### Clients - 35% Small Business (<$10M) - 45% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Kyanon Digital offers competitive pricing, fitting clients' budgets across various projects, with costs ranging from $70,000 to $2.5 million USD. Their value is highlighted by skilled staff integration and effective project management, ensuring timely deliveries and high-quality outcomes. **Most Common Project Size**: $50,000 to $199,999 based on 22 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Mobile App Development: $50,000 to $199,999 based on 10 reviews - Web Development: $50,000 to $199,999 based on 5 reviews - IT Staff Augmentation: Confidential based on 4 reviews - UX/UI Design: Less than $10,000 based on 4 reviews - E-Commerce Development: $10,000 to $49,000 based on 3 reviews - Custom Software Development: Less than $10,000 based on 2 reviews - Search Engine Optimization: Less than $10,000 based on 2 reviews - Web Design: $10,000 to $49,000 based on 2 reviews - Application Testing: $50,000 to $199,999 based on 1 review - AI Development: Confidential based on 1 review - BI & Big Data Consulting & SI: Confidential based on 1 review - Blockchain: Confidential based on 1 review - IT Managed Services: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Kyanon Digital Review Insights Overall Review Rating: 4.7 - Quality: 4.7 - Schedule: 4.7 - Cost: 4.6 - Willing to Refer: 4.8 ### Top Mentions - Timely (8 mentions) - Great project management (4 mentions) - Great team (4 mentions) - Proactive (4 mentions) - Communicative (3 mentions) - Flexible (2 mentions) - High-quality work (2 mentions) - Professional (2 mentions) - Transparent (2 mentions) - Accessible (1 mentions) - Collaborative (1 mentions) - Hard working (1 mentions) - Knowledgeable (1 mentions) - Openness (1 mentions) - Open to feedback (1 mentions) - Results-oriented (1 mentions) - Team players (1 mentions) - Unique expertise (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Adaptability and Proactive Problem Solving** Clients appreciate Kyanon Digital's proactive approach to problem-solving and adaptability to project changes, often providing strategic insights and solutions that enhance project success and client satisfaction. **Impressive UI/UX Design** Clients highlight Kyanon Digital's exceptional UI/UX design skills, noting their ability to create visually appealing, user-centric, and functional interfaces. Their design contributions significantly enhance user engagement and satisfaction. **Effective Staff Augmentation** Kyanon Digital excels in providing skilled professionals for staff augmentation, seamlessly integrating into existing teams and enhancing project timelines and quality. Clients appreciated their ability to deliver tasks on time and meet project needs consistently. **Need for Improved Communication** While generally effective, some clients noted areas for improvement in Kyanon Digital's communication, especially in aligning with client expectations and internal collaboration. Enhancing these areas could further improve project outcomes. **Value for Cost and Budget Alignment** Kyanon Digital is frequently selected for their cost-effective solutions and alignment with client budgets, offering great value and meeting financial constraints without compromising on quality and delivery. **Successful E-commerce Solutions** Kyanon Digital has demonstrated strong capabilities in transforming websites into e-commerce platforms with effective technical SEO and UX/UI designs, impressing clients with their strategic solutions and timely project launches. **Proficiency in Web and App Development** Clients commend Kyanon Digital for their technical expertise in developing modern, secure, and scalable web platforms and mobile apps. They have successfully enhanced user experiences, improved system performance, and supported digital marketing campaigns. **Strong Project Management** Kyanon Digital is praised for their project management skills, employing Agile methodologies to ensure timely delivery and responsiveness. They maintain clear communication and provide regular updates, fostering transparency and client satisfaction. **Client-Centric Approach** Kyanon Digital's commitment to understanding client needs and goals is a standout trait, allowing them to tailor solutions that align with business objectives and enhance client relationships beyond a transactional nature. **Challenges with Consistency in Management** Some clients experienced inconsistency in project management due to changes in project managers and communication issues. This affected the timely delivery and required reworking, highlighting areas for improvement in maintaining stable project leadership. ### Kyanon Digital Reviews #### App Dev & Design for Cloud Service Provider (Featured Review) **The Project** - Services: Mobile App Development, Web Development - Project size: Confidential - Project length: Jan. 2022 - Aug. 2023 **Project Summary**: Kyanon Digital has developed an app for a cloud service provider. They analyzed the client's goals and requirements — including functional and technical specifications — and created an intuitive UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Cloud Service Provider - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 7, 2023 **Feedback Summary**: Kyanon Digital has built and delivered the app, and the client is satisfied with the number of active users, user engagement, and app usage frequency. The team also provides ongoing maintenance and support; they fix bugs, build improvements and updates, and ensure high app security. ""Kyanon Digital places a strong emphasis on human-centered design."" **BACKGROUND** Please describe your company and position. I am the Project Manager of (a/an) Information technology Describe what your company does in a single sentence. Our company is a cloud service provider that offers cloud consulting, migration, and managed services to help businesses accelerate their digital transformation journey. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kyanon Digital to accomplish? Software Development **SOLUTION** How did you find Kyanon Digital? Referral Why did you select Kyanon Digital over others? Referred to me Company values aligned What was the size of Kyanon Digital’s team? 6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Conducting a detailed analysis of the client's requirements and objectives, including any functional and technical specifications. Designing a user interface that is intuitive and easy to use, while also providing a visually appealing and engaging experience. Developing the application using the appropriate programming languages, frameworks, and technologies, and ensuring that it is optimized for performance, security, and scalability. Conducting rigorous testing and quality assurance to identify and fix any bugs or issues, and ensuring that the application meets all relevant standards and regulations. Deploying the application to the appropriate platforms and ensuring that it is integrated seamlessly with any third-party services or systems. Providing ongoing maintenance and support, including bug fixes, updates, and enhancements, to ensure that the application remains secure, reliable, and up-to-date. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? User engagement metrics, such as the number of active users, time spent on the application, and frequency of use. Describe their project management. Did they deliver items on time? How did they respond to your needs? Kyanon Digital's project management methodology emphasises collaboration between team members, including developers, designers, and stakeholders, to ensure that everyone is aligned and working towards the same goals. What was your primary form of communication with Kyanon Digital? Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? Kyanon Digital places a strong emphasis on human-centered design, focusing on understanding the needs and preferences of end-users to develop solutions that are user-friendly and intuitive. Are there any areas for improvement or something Kyanon Digital could have done differently? Communication are essential to the success of projects thus improving their internal communication and collaboration processes to ensure that all stakeholders are aligned and working towards the same goals --- ## Portfolio & Awards ### Building an AI-powered Legaltech Platform A fast-growing European LegalTech startup set out to make legal services more accessible and affordable for individuals and SMEs. Traditional legal processes were costly, time-consuming, and complex for non-lawyers, while general AI tools lacked jurisdiction-specific accuracy and structured workflows. The ChallengeThe client needed a platform that could deliver: An intelligent chatbot to guide users through legal inquiries Automated legal workflows to reduce manual research and review A secure, compliant knowledge base tailored to European law Scalable, affordable access for a wider audience The SolutionKyanon Digital built a comprehensive AI-powered LegalTech platform using a Retrieval-Augmented Generation (RAG) architecture that combines large language models with curated legal content. Key features included: Domain-specific chatbots for clients and legal professionals Smart document upload, search, and classification AI-assisted drafting and verification of legal documents Interactive Q&A workflows simplifying legal guidance Role-based access and continuous learning from user interactions To ensure reliability in a legal environment, the platform integrated 24/7 monitoring, tiered technical support, and performance feedback loops to enhance both user experience and model accuracy. The ResultsThe solution streamlined legal workflows, reduced manual effort, and allowed legal experts to focus on higher-value advisory work. Its modular and scalable design supports expansion across jurisdictions and legal domains, proving that when AI is paired with domain-specific intelligence and robust architecture, it can redefine how legal services are delivered — making them more accessible, efficient, and user-centric. ### AI-Powered English Learning Solution An EdTech startup seeking to transform English learning in Myanmar by offering accessible, personalized, AI-driven education via mobile devices. Challenge Traditional English education in Myanmar is often inaccessible, one-size-fits-all and offers little feedback Learners lack affordable, adaptive and interactive tools. Solution Mobile-first AI Tutoring App — built a dual-version app: free for placement tests, basic quizzes and learning tasks; premium to unlock full lessons, games, and adaptive plans. AI-language Engine — deployed microservices for: Speech recognition + phonetic analysis for pronunciation feedback. NLP-based grammar correction. AI-driven essay scoring (structure, coherence, vocabulary). Text summarization tools to help with comprehension of longer content. Personalized & Adaptive Learning Journeys — users begin with AI-powered placement test, then receive tailored lessons, dynamic daily missions, gamified quizzes and progression tracking; gamification (streaks, badges, leaderboards) boosts motivation and retention. Flexible Content Management & Localization — custom CMS lets non-technical content teams edit and publish lessons/quizzes rapidly; supports localization. Local Payment Integration — integrated with Myanmar’s mobile wallets (Wave Pay, KBZ Pay)  Full-stack Delivery & Scalable Architecture — AI/ML engineers, mobile developers, backend, DevOps and QA collaborated to deliver a system using modular microservices. Results Rapid MVP launch (~6 months), allowing early user onboarding and feedback. Personalized learning paths and real-time feedback improved learner engagement and progression. AI-based pronunciation and grammar coaching made learning practical for non-native speakers. Free-to-premium model encouraged upgrades; localized payments removed barriers to adoption. Modular, scalable architecture ready for future features — analytics, multilingual content, community functions — giving a strong foundation for long-term growth ### Transforming Global Talent Recruitment with AI Executive Summary INTO Global partnered with Kyanon Digital to build a unified recruitment and career platform that connects students, alumni, universities, and employers into a single, scalable ecosystem. The platform was designed to improve hiring efficiency, strengthen employability outcomes, and create long-term business value, helping INTO Global move beyond fragmented recruitment activities and position itself as a leader in education-to-employment innovation. Business Challenges Low hiring efficiency: Traditional job portals failed to consistently match the right candidates with employer needs, increasing time-to-hire and recruitment costs. Candidate readiness gaps: Many students and alumni struggled to clearly present their skills and value, reducing placement success. High recruitment friction for employers: Screening large volumes of applicants across different countries and education systems was resource-intensive. Fragmented stakeholder expectations: Students, universities, employers, and sponsors each required different value from the same recruitment process. Limited performance visibility: Decision-makers lacked clear insight into hiring ROI, engagement levels, and campaign effectiveness. Our Strategic Approach Kyanon Digital approached the project with a business-first mindset, focusing on how the platform could support growth, efficiency, and long-term scalability. Built a unified talent ecosystem Improved hiring efficiency & talent quality Drove long-term engagement Enabled monetization & data-driven growth Results & Business Impact By partnering with Kyanon Digital, INTO Global transformed fragmented recruitment operations into a scalable, data-driven employability platform.  Business impact achieved: Improved employability outcomes 20–35% faster candidate shortlisting 25–40% reduction in recruitment administration effort Higher long-term engagement Scalable growth with lower risk Enhanced brand positioning ### Retail Customer Loyalty Platform Transformation About the ClientA national retail brand seeking to revamp their customer loyalty program and elevate repeat purchases and engagement. ChallengeTheir existing loyalty system had low user engagement, lacked personalization and offered generic communications, failing to leverage customer behavior data for meaningful marketing. Solution Redesigned Loyalty Platform & UX: Developed a new loyalty platform with an intuitive, user-friendly interface to make reward tracking and redemption simple and engaging. Flexible Reward Mechanics & Personalization: Built a targeting and notification engine that delivers tailored offers based on customer tier, purchase history, location, and real-time behaviors, ensuring relevant rewards for each user. Behavioral Analytics & Data Tracking: Implemented event tracking (app openings, reward views/redemptions, notification responses) to capture user behavior, enabling data-driven segmentation and campaign optimization. Scalable, Modular Architecture: Created a backend able to support growth in users, evolving loyalty mechanics, and additional marketing features without major redevelopment. Phased Implementation with Marketing Integration: Rolled out modules sequentially: starting with UX and reward logic, followed by analytics integration, notification engine and performance optimization, ensuring stable deployment and gradual feature release. Results Increased customer engagement and retention by making loyalty visually clear, rewarding, and personalized. Enabled marketing teams to run data-driven campaigns with better targeting and higher conversion. Delivered a modern, flexible loyalty platform capable of evolving as business needs and customer behavior change. ### Digital Platform Transformation - Maritime Sector An innovation platform in the maritime & logistics industry that connects startups, maritime enterprises, and logistics partners seeking a modern digital presence to support ecosystem growth. Challenge Outdated website with poor navigation and weak mobile experience, reducing credibility and engagement from partners. Cumbersome content-publishing workflows, limiting speed of updates and responsiveness. Platform unable to scale; lacked security, flexibility, and consistency across user types (startups, enterprises, partners, investors). Solution Full Platform Rebuild: Rather than patching legacy code, the site was rebuilt from scratch — enabling clean architecture, future scalability and removal of technical debt. User-Centric Design & Multi-Audience Journeys: Defined separate user flows for startups, maritime enterprises, logistics partners, and investors — ensuring each group finds relevant content quickly and effectively. Content-First Architecture + Modern CMS: Introduced flexible content structures and a user-friendly content management system so the internal team can publish updates, news, and resources fast — without heavy developer involvement. Enterprise-Ready Security & Compliance: Built-in security, compliance, and performance optimizations to meet regulatory and enterprise-level standards for maritime partners. Phased Implementation & Migration: Audit & planning — content audit, information-architecture redesign, migration roadmap. Content migration — preserve valuable assets, prune outdated content, maintain SEO. QA & refinement — cross-device/browser testing, performance tuning, stakeholder feedback. Launch & optimization — controlled deployment, post-launch monitoring, and knowledge transfer to client team. Result The new platform strengthened brand credibility, improved user engagement with clearer navigation and mobile access, enabled faster content publishing and delivered a secure, scalable foundation for future digital expansion. ### Retail Omnichannel Fulfillment Transformation Challenge Fragmented fulfillment and delivery operations, disconnected systems (ERP, POS, e-commerce, logistics), and lack of real-time visibility caused delays, errors, and rising costs. Solution  Smart Fulfillment System — automated pick & pack, barcode scanning, smart order-batching; warehouse staff use mobile apps for real-time task management; full integration with inventory systems to ensure accurate stock visibility. Transportation Management System (TMS) — AI-driven route optimization and dynamic load planning; real-time vehicle tracking through driver mobile apps; automated carrier selection and delivery fee calculation for efficient logistics execution. Customer Experience Platform — enables real-time order tracking (web & mobile), automated delivery notifications and communications, digital proof-of-delivery via signature/photo — improving transparency and customer trust. Enterprise Integration Layer — unified connection of ERP, POS, e-commerce, and third-party logistics APIs; all business functions share data seamlessly. Modern Architecture — built as a cloud-native, API-first, microservices platform: modular, scalable, and ready to support new channels, business models (e.g. marketplace, store-pickup, B2B). Data & Intelligence Layer — event-driven architecture captures real-time data; supports predictive analytics (demand forecasting, dynamic pricing), continuous optimization, and proactive issue resolution. Low-Code Innovation Platform — business teams can prototype and deploy new processes quickly; reduces reliance on heavy engineering cycles, enabling faster adaptation and innovation. Intelligent Automation + Decision Engine — system learns from operational patterns and optimizes routing, load planning and resource allocation over time for improved efficiency and reduced costs. Results Faster, more accurate fulfillment Improved customer satisfaction Lower logistics and fuel costs Better inventory accuracy Stronger operational visibility through unified analytics ### Digital Rewards & Loyalty Platform for Banking Client Overview A leading Asian bank seeking to enhance its digital rewards ecosystem and create a seamless, personalized customer experience. Business Challenge Legacy Rewards Infrastructure Limitations Fragmented Customer Experience Across Touchpoints Competitive Pressure from Fintech & Digital Banks Personalization & Relevance Gaps Scalability & Partnership Integration Challenges Regulatory Compliance & Security Requirements Our Solution 1. Unified Digital Rewards Platform  Built a centralized system integrating rewards, payments, and partner services. Enabled seamless point redemption, mixed payments, and real-time reward eligibility checks. 2. API-First Architecture  Connected mobile banking, web, CRM, merchant systems, and back-office tools through a unified API layer. Allowed fast onboarding of new partners, campaign types, and reward models without system disruption. 3. Personalization & Intelligent Offer Delivery  Added behavior-based targeting using customer transactions, preferences, and activity patterns. Delivered relevant offers and reward recommendations across mobile and web channels. 4. Scalable, Secure Infrastructure  Implemented bank-grade security (MFA, tokenization, encryption) and a modular architecture prepared for high transaction volume. Added real-time monitoring, automatic reconciliation, and performance dashboards for internal teams. 5. Streamlined User Experience Designed a frictionless end-to-end flow: browse rewards, view balances, redeem instantly, track history - all within the banking app. Ensured consistent UI/UX across banking and partner touchpoints. Results Higher customer engagement and smoother redemption journeys. Faster partner onboarding and reduced manual workload. A modern, scalable platform ready for new digital services and loyalty innovations. ### NUS - TIG Website About The ClientThe National University of Singapore (NUS) is a top-ranked research university known for its excellence in education, innovation, and interdisciplinary learning. ChallengeTalent Innovation Growth (TIG), a key initiative in Singapore’s cybersecurity ecosystem, needed a secure and user-friendly digital platform to support professionals, companies, and institutions. The goal was to enhance access to training, industry insights, and networking while ensuring scalability and engagement. SolutionKyanon Digital developed a customized digital platform featuring: Two-Type Account System: Tailored experiences for individual professionals and corporate entities, ensuring secure and personalized access. Administrative Interface: Streamlined content management, real-time analytics, and role-based controls for operational efficiency and data security. ResultsThe platform has strengthened TIG’s role as a cybersecurity hub, providing seamless access to resources, training, and collaboration opportunities, ultimately driving workforce development and industry innovation in Singapore. ### Scaling Accenture’s Digital Capabilities About Our ClientAccenture is a global professional services company renowned for its expertise in digital transformation, technology, consulting, and operations.   Challenge High Costs of In-House Hiring  Talent Shortage & Skills Gap Project-Specific Expertise Seamless Team Integration  Solution1. Strategic Talent Selection & Engineering ExcellenceAccenture partnered with Kyanon Digital to leverage its Dedicated Software Engineer / IT Staff Augmentation Services. Kyanon Digital’s approach focused on: Carefully selecting engineers with the right technical skills, industry experience, and cultural fit for Accenture’s projects. Providing engineers trained in Agile, DevOps, and modern software development practices to integrate seamlessly into Accenture’s teams. Ensuring adaptability so that engineers could switch between projects in education and retail, based on business needs. 2. Center of Excellence (CoE) for Continuous UpskillingTo meet Accenture’s high expectations, Kyanon Digital leveraged its Center of Excellence (CoE), which focuses on: Continuous technical training to keep engineers updated on the latest cloud, AI, and software development technologies. Soft skills development, ensuring effective communication, collaboration, and problem-solving within diverse teams. Project-specific upskilling, preparing engineers for Accenture’s unique challenges and business objectives before deployment. 3. Meeting Rigorous Vendor Approval RequirementsBecoming a trusted partner for Accenture required passing stringent vendor approval processes, including: Technical assessments to validate engineering capabilities. Security and compliance evaluations to ensure adherence to Accenture’s global standards. Operational reliability audits proving Kyanon Digital’s ability to support long-term projects. Results Scalability & Flexibility Enhanced Technical Excellence Cost Optimization Global Collaboration ### Digital Travel Platform Transformation About the Client Chan Brothers Travel, one of Singapore’s largest and most established travel corporations with decades of market presence Challenge Their existing systems, which separate the customer-facing site and advisor tools were fragmented with outdated UI and poor booking flows. Customer journeys and internal processes were inefficient and hard to scale. Solution Unified Digital Ecosystem: Created a single integrated platform merging customer-facing site and advisor management tools. Both direct customers and travel partners operate on the same backbone, streamlining data flow and interaction. Customer-Centric Redesign: Rebuilt the customer interface to support intuitive travel discovery, package browsing, seamless booking, inquiry submission and profile management, optimized for both members and casual visitors. Advisor Management System (TAM): Delivered a dedicated back-office tool for travel advisors to manage customer bookings, inquiries, payment links and booking histories, enabling efficient, unified workflows. Scalable, Future-Ready Architecture: Built the new system with scalable technologies to support frequent new tour/package launches, seasonal campaigns, and evolving business needs without rework. Phased Implementation & Continued Partnership: Rolled out customer-facing features first then advisor tools; ongoing collaboration allows continuous feature updates and growth. Results Booking experience greatly improved: easier discovery, smoother booking flows, better customer satisfaction. Internal operations unified and more efficient: advisors use a single tool, reducing friction and errors. Increased booking/conversion rates, supporting business growth. Platform now supports rapid deployment of new offerings and scales with business demands. ### Temasek - Dedicated software engineer team About Our ClientTemasek Life Sciences Laboratory (TLL), a leading research institution in Singapore, relies on a robust Intranet System for seamless collaboration and secure communications. To ensure continuous improvement, TLL entrusted Kyanon Digital with its maintenance and enhancement. ChallengeTLL faced key challenges in maintaining and improving its Intranet System: – Legacy Technology– Lack of Advanced Functionalities– Limited Internal IT Resources SolutionKyanon Digital deployed a dedicated software engineering team to maintain, enhance, and evolve TLL’s Intranet System through: Dedicated Team – Developers, testers, DevOps engineers, and project managers ensured smooth operations and continuous improvements. System Stabilization & Monitoring – Identified and resolved performance issues, implemented proactive monitoring, and established structured incident response. Modernization & Feature Development – Migrated to advanced technologies, introduced new modules, and leveraged low-code/no-code solutions for efficiency. Governance & Optimization – Established best practices, centralized documentation, and provided structured training for seamless knowledge transfer. ResultsOur partnership delivered: – Enhanced System Stability– Increased Operational Efficiency– Technology Modernization– Long-Term Partnership Success By combining technology expertise with proactive strategies, Kyanon Digital continues to support TLL in driving innovation and efficiency in life sciences research. ### Cynopsis Solutions – Scalable RegTech Development About The Client Cynopsis Solutions, a Singapore-based RegTech firm, simplifies compliance for financial institutions, fintech, and regulated entities through automation and digital tools for AML, CTF, and KYC. Challenge As Cynopsis grew, it faced key challenges: Scalability & Rapid Development – Needed fast, scalable growth. Adapting to Regulatory Changes – Required agility in compliance updates. Efficient Onboarding – Offshore training delayed delivery. Maintaining Performance – Ensuring system reliability. To tackle these, Cynopsis partnered with Kyanon Digital to build an engineering team and establish a Center of Excellence (CoE). Solution Dedicated Engineering Team – Kyanon Digital formed a cross-functional team for seamless communication, real-time feedback, and scalable development. Center of Excellence (CoE) – Standardized documentation, a Train-the-Trainer program, and continuous learning reduced onboarding time and boosted efficiency. Agile & CI/CD Development – Bi-weekly sprints, rapid iteration, and automated deployment accelerated product launches while ensuring compliance. Results & Impact Faster Development – Three RegTech solutions launched within months. Stronger Compliance – Enhanced AML/KYC capabilities. Scalable Operations – Offshore teams onboard independently. Future-Ready – Agile and CI/CD practices support long-term growth. Conclusion By partnering with Kyanon Digital, Cynopsis optimized its RegTech platform, improved team efficiency, and ensured scalable, compliant growth for financial institutions worldwide. ### Media.Monks - A Phygital Platform About The Client MediaMonks is a global digital marketing and technology services company, offering creative, data-driven, and technology solutions. With a presence in over 30 countries, it helps brands build future-ready digital ecosystems. Challenge Singapore Zoo aimed to enhance visitor engagement by developing a phygital (physical + digital) platform through a mobile app (iOS & Android). This app needed seamless integration with interactive installations like binocular stations, educational outposts, and games. To achieve this, a strong partnership between Kyanon Digital and MediaMonks was essential. Solution Kyanon Digital provided technical expertise and a flexible Agile contract model to support evolving project needs. Agile Contract Model Adaptability: Adjusting resources and priorities based on real-time feedback. Transparency: Continuous collaboration between Kyanon Digital (offsite) and MediaMonks (onsite). Frequent Deliverables: Regular feature releases for iterative improvements. Seamless Onsite & Offsite CollaborationKyanon Digital provided specialized roles: React Native Developers – Built the cross-platform app. NodeJS Backend Developers – Ensured real-time data integration. Binos Developers – Integrated binocular stations. Unity Developers – Created interactive 3D experiences. Project Manager – Bridged technical and creative execution. Flexible Staffing & Specialized TalentKyanon Digital sourced niche expertise like Binos & Unity Developers to ensure smooth physical-digital integration. Impact The mobile app seamlessly connected physical installations with digital experiences, enhancing engagement and real-time interaction. With a robust backend (NodeJS) and cross-platform functionality (React Native), the app provided an immersive educational experience, redefining zoo visits with interactive exploration. ### Enhancing & Maintaining Banking Loyalty System About Our Client A leading commercial bank in Vietnam, established in the early 1990s, is recognized for its strong financial performance, customer-centric strategy, and continuous investment in digital banking innovation. The bank offers a comprehensive portfolio of services, including retail banking, corporate banking, wealth management, and digital financial solutions. As part of its long-term digital transformation strategy, the organization focuses on delivering seamless, secure, and engaging customer experiences. Challenge The client operates a point-based loyalty program designed to enhance customer retention by rewarding users for various banking transactions. However, maintaining and scaling this mission-critical system presented significant challenges, particularly due to its on-premises infrastructure. Key challenges included: Infrastructure Complexity System Scalability High Availability & Reliability Security & Compliance Integration with Core Banking Services Solution1. Comprehensive Support & Maintenance for Large-Scale Infrastructure 2. Overcoming On-Premises Limitations 3. Exclusive Open Loyalty Partnership Advantage 4. Continuous Platform Enhancements for User Engagement Results Improved Scalability & Stability: The platform now supports a growing user base with enhanced performance and uptime Stronger Security & Compliance: Upgraded safeguards aligned with strict financial regulations Higher Customer Engagement: Improved experience led to increased participation in the loyalty program Operational Efficiency: Reduced internal workload, enabling the client to focus on strategic growth initiatives With Kyanon Digital’s expertise in large-scale system support and maintenance, combined with its exclusive partnership with Open Loyalty, the bank successfully transformed its loyalty system into a robust, high-performing, and future-proof platform. ### Center Retail - BIPBIP A Fulfillment App The Situation Central Retail Vietnam, a leading multi-format and multi-category group, which owns and manages many hypermarkets and supermarkets such as GO!, Big C and Tops Market, deployed the BIPBIP application, an online grocery shopping platform that is user-friendly to order, easy to pay, and convenient to track shipments. In this case, they need to develop a fulfillment app in a brief period of time. What We Did Kyanon Digital is in charge of the development of the fulfillment app (BIPBIP) for Center Retail by using Mendix – a low-code development platform. Thanks to the advantages of Mendix, within 2 months, the low-code team at Kyanon Digital has developed a fulfillment app with over 20.000 product choices from Top Markets, as well as integrated loyalty promotion for members and payment options for seamless customer experience. ### Nippon Paint - A Bilingual Website Nippon Paint was established in Tokyo by Mr. Moteki Jujiro in 1881 and is now the largest coatings manufacturer in Asia. With a presence in over fifteen countries across two continents, Nippon Paint has been the pioneer in pushing technology beyond its limits. With constant effort in the improvement of paint’s protective functions and the creation of a large array of colours, Nippon Paint strives to meet and exceed customer expectations. Goals Nippon Paint wanted to revamp their bilingual website (Vietnamese – English) to make it more professional and attractive. Key Challenges Color coordinator function for each room: pick colors then click the wall to paint (https://nipponpaint.com.vn/en/colour-code/reds ) Colors and photos of paint from the old websites need to be kept. Pay attention to the site speed because there are many designs of new colors, and photos of paint. Outcome Following a CMS feasibility audit, we recommended our team build the website with Drupal. Drupal was selected due to its scalability, compatibility and sophistication with building secure, complex and content-rich websites at an enterprise level. We were able to apply Drupal’s layout builder modules to develop intuitive custom solutions. Based on this recommendation, Nippon Paint decided to revamp their bilingue website (Vietnamese – English) to make it more professional and attractive using Drupal. One of the highlights was the feature enabling visitors to see a demo of the selected color of paint (client’s product) right away on the example room/wall/house. ### AEON Kids Club - Empowering Retail Ecosystem About Our Client AEON Kids Club is a membership program created by AEON to offer children and their families a fun, educational, and rewarding shopping experience. AEON Kids Club aims to foster a family-friendly environment while promoting learning, creativity, and engagement through interactive activities. Challenge In their journey of innovative transformation, AEON Kids Club faced challenges in creating a cohesive and engaging online community that could fully support its growing ecosystem. The absence of a centralized digital platform made it difficult to connect with parents and provide them with a space to learn, share experiences, and engage in activities with their children.  Solution To address these issues, AEON tasked Kyanon Digital with developing a comprehensive community strategy aimed at building an online platform where parents can learn, share, play, and shop while unifying customer profiles with the AEON Group’s customer database. This initiative aimed to increase awareness, strengthen the Kids Club ecosystem, and deliver a more connected and enriching experience for members. Results The platform ultimately brought several outcomes, starting with enhanced customer connectivity by enabling digital engagement for more frequent and convenient interactions compared to traditional physical loyalty cards. It also provides valuable customer insights, offering data on spending patterns, behaviors, and preferences to support more customer-centric decision-making. Additionally, the digital approach results in significant cost savings by eliminating the expenses associated with printed loyalty cards, making the platform both efficient and impactful for business growth. Technologies and Tools Services: Mobile app development, Composable Architect & Integration, Game development, UX/UI Design Technologies: React Native, Drupal, Azure ### SAMSUNG VIETNAM - Data-Driven Solutions Data-Driven Solutions to discover valuable business opportunities including: Consumer Journey Mapping tool Brand Advocate Management system Brand Visibility Management system thus helping Samsung rank as the no.1 smart electronic appliances brand in Vietnam.   ### Takashimaya - A Luxury Department Store Takashimaya is a luxury department store originally from Japan. As a part of global retail transformation strategy, Brand B adopts the global strategy and was looking out for a technology partner who can consult the enterprise omni-channel retail solutions and also implementation. Kyanon Digital was appointed as technology partner and helped Brand B launch its very first eCommerce store in Singapore in Feb 2022. To continue this success, Kyanon Digital will work closely with brand B to launch Mobile commerce and also other operations technology in 2022. ### Parcel Perform - Dedicated software engineer team Scope Parcel Perform, a leading provider of cloud-based shipping solutions for e-commerce, faced a critical challenge: scaling their development capabilities to match rapid growth. Their key requirements were: Dedicated Development Team: Kyanon Digital would recruit and build a team of skilled software engineers tailored to Parcel Perform's needs. Integration Expertise: The team needed experience in integrating the platform with multiple 3PL providers like DHL, UPS, SingPost, and FedEx. Enhanced Product Development: The team would drive ongoing product development and feature enhancements to meet the evolving demands of Parcel Perform's customers. 2. Our Tech Talent Solution Kyanon Digital initiated the partnership with a phased approach, starting with three engineers aligned to Parcel Perform's technical needs. Over six months, the team grew to six to meet increasing project demands efficiently. A robust knowledge transfer program ensured seamless integration of the offshore team into Parcel Perform's environment. Gradually, the team took on greater ownership, reducing oversight and strengthening Parcel Perform's internal capabilities. 3. Outcome By partnering with Kyanon Digital, Parcel Perform achieved key milestones that drove growth: Scalable Development Team: Established a dedicated, scalable team to support product expansion and customer acquisition. Seamless 3PL Integrations: Successfully integrated with multiple 3PLs, enhancing the platform's value for e-commerce businesses. Accelerated Product Development: Increased development capacity enabled faster rollout of features, boosting competitiveness. Improved Time-to-Market: Agile methodology ensured quick responses to market trends and customer needs. Enhanced Operational Efficiency: Streamlined processes and improved overall efficiency with a focused development team. ### Grand Indonesia – A Mall Loyalty App The situation Kyanon Digital has assisted Grand Indonesia, a premium shopping mall, in remodeling the Member Web Portal and Member Mobile App ​​to accelerate consumer experience and loyalty programs on digital platforms. What we did With the Mall Loyalty App, Grand Indonesia’s customers now have an in-hand one-stop lifestyle destination to: Explore happenings all around Grand Indonesia. Get points by scanning the receipt after purchase. Redeem an array of exclusive privileges and rewards through the simple and seamless experience. Tap & win surprise gifts from Lucky games. ### E-Commerce System For Coway     About Our Client Coway, a leading global brand from South Korea (est. 1989), specializes in innovative home wellness solutions, particularly water and air purification. Coway integrates advanced technology, eco-friendly designs, and user-centric features. With a strong international presence, Coway focuses on improving health and well-being through cutting-edge filtration and smart home integration.    Challenge The Client encountered difficulties in managing its online presence and sales operations, particularly in creating a seamless eCommerce experience for its customers. Coway needed a solution that could enhance the user experience, making it easier for customers to browse, purchase, and engage with their products online. Additionally, the company sought to improve internal efficiency by implementing systems for tracking agent performance and sales, ensuring that their operations could scale and meet growing consumer demand.   Solution 1. Building a Comprehensive Coway E-Commerce Platform The project focuses on developing a robust eCommerce platform that is designed to showcase Coway’s range of water and air purifiers, allowing users to browse, compare, and purchase products effortlessly. The eCommerce platform ensures smooth navigation, secure payment integration, and a user-friendly interface to enhance customer engagement and satisfaction. 2. Flexible and Functional E-Commerce Admin Portal An advanced eCommerce admin portal is also being developed, providing administrators with full control over store content and operations. The portal offers flexible tools for managing product listings, updating website content, processing orders, and optimizing the site for search engines.    Results Kyanon Digital has successfully integrated an eCommerce system which enabled customers to have a seamless and smooth purchasing experience while managing to integrate Coway’s agent management system to efficiently calculate commission and track sales records of sales agents.       ### OUR BETTER WORLD - Content-as-a-platform BOT team Given birth by the Singapore International Foundation in 2011, Our Better World (OBW) is a story-telling platform, bringing the internet communities to real life for good causes.  However, the legacy system was fragmented, with the unfriendly user interface, disrupted user experience leading to their inability to prompt actions. OBW community was scattered on Facebook and their website, making it impossible to capture and consolidate data.  OBW team and the communities were in need of a centralized and optimized platform so that the stories of good causes reach more and inspire more actions. What we did As OBW dedicated tech partner, we took a holistic approach to reform how technology could enable OBW to achieve their goals.  We built a user-centric platform to empower the stories told by OBW and drive better community engagement. The new decoupled system has helped people discover good-cause stories, be inspired and make a contribution in any form in one streamlined journey. The new platform marked a cornerstone where the team focus shifted from stories-centric to a tech-enabled storytelling platform, where they are empowered by innovative technology to engage people with their stories. It’s the beginning of a full digital transformation that OBW undertakes to reform their business model in the digital-first era and achieve bigger growth & revenues.     ### Sunway - An E-commerce Site The Situation Sunway is an ecommerce site that facilitates the online and in-store purchase of products sold by company B's retailers. Fulfillment methods include In-Store Collection and Home Delivery. What We Did Kyanon Digital has integrated all third parties (payment gateway, membership program, 3PL logistics & insurance) involved to ensure customers have a smooth and seamless experience. ### Smart Experience Lifestyle Platform for Property  About The Client A leading global real estate developer headquartered in Southeast Asia, with operations spanning more than 30 countries and regions, is recognized for its diverse portfolio across residential, commercial, and hospitality sectors. With decades of experience, the company has built a strong reputation for delivering high-quality developments and sustainable urban solutions. Its commitment to innovation and community-centric design continues to drive the creation of integrated lifestyle ecosystems that enhance modern city living. Challenge Key challenges included: Fragmented Digital Experience: Lack of a centralized platform for consumers to discover and purchase tenant products Limited Tenant Reach: Tenants struggled to expand visibility and drive online sales Operational Complexity: Manual processes for managing tenants and transactions reduced efficiency Scalability Requirements: The platform needed to support a growing number of tenants and users within a unified ecosystem Solution Decoupled Front-End Marketplace for Consumers Multi-Tenancy E-Commerce Platform for Tenants Automated Payout System for Platform Operators Result Driving Sales & Enhancing Consumer Experience: Increased Sales for Tenants: Tenants can effortlessly sell food, beverages, and other products, manage their inventory, and process orders efficiently, helping them reach more customers and drive revenue growth. Enhanced Consumer Experience: End-consumers enjoy a convenient and frictionless ordering process through the Marketplace website or mobile app, enabling easy browsing, ordering, and secure payments. Optimized Operational Efficiency: The Staff play a crucial role in onboarding tenants, tracking sales performance, updating promotional banners, and managing tenant accounts, ensuring a dynamic and well-maintained marketplace. Services and Technologies Services: Software Development, Middleware & Integration, Support & Maintenance, Software Enhancement Technologies: ReactJS, .NET, AWS ### Cocorolife - An E-commerce Store Cocorolife Vietnam is an e-commerce store owned by Sharp Vietnam with the ambition to uplift the online shopping experience and convenience for Vietnamese shoppers. Kyanon Digital was appointed to be Sharp Technology partner to support Sharp’s innovation strategy and achieve online business goals. We launched the very first online store in Jan 2022 and continue to support Sharp to employ new digital strategy and. Kyanon Digital also supports Sharp in E-commerce Operation including Marketplace Operation, Customer Service and Order Fulfillment Services. ### MOMEE - An intimate communication platform An intimate communication platform to celebrate the mundane everyday with circles that matter. ### TANGS - Estore Website, Mobile Order Fulfillment TANGS is a leading player in the retail industry, Singapore's most distinctive and beloved shopping destination with a wide range of exciting Asian as well as international brands.  Kyanon Digital as a part of the retail transformation mission has not only revamped the eStore website and refresh the app design but also extended customer in-store experience and web experience all to Mobile App. Nevertheless, Kyanon Digital has developed Mobile Order Fulfillment App to streamline the in-store pick & pack process to increase store productivity. ### BambuUp - A One-Stop Innovation Platform BambuUP was established in 2019 with the vision to develop a one-stop innovation marketplace. Through these years, BambuUP has been serving and connecting many Startups and Enterprises through our offline and online services as market penetration, innovation hunting, investment fundraising, M&A service, as well as Virtual matchmaking series. Especially in 2021, BambuUP is honored to be chosen by the Ministry of Planning and Investment as one of the co-organizers of the Vietnam International Innovation Exhibition VIIE 2021. Goals: BambuUp wanted to nurture a complete innovation and entrepreneurship ecosystem, ensuring users always seem to have the most relevant and useful information. Outcome: Drupal’s capabilities make it easy to create and manage data. Drupal’s ability to display news, events, member directories, and other external data minimize the need for content editors to manually update sites and ensure users always see the most relevant and useful information. ### PRINK - Digital Transformation PRINK is a Singapore-based printing and design startup that is passionate about creating great designs and helping small businesses make an impact on their first impression. In 2020, they have been backed by Singapore Government. Kyanon Digital in charge of product to technology has successfully integrated the selected technology stack -  headless CMS innovative platform. Our client has successfully digitally transformed the printing industry, pioneered in resetting customer expectations for excellent services.   ### SOCREDO BANK - UX/UI Design Socredo Bank is a well-known bank that have been served Tahiti Citizen for many years. They want to revamp their UX and UI in their website to give users a great experiences with their bank products Together we have analyzed, proposed, developed and  re-launched totally UX/UI for their digital touchpoints ### Web, Mobile App BOT team Traditionally, at French Polynesia, lunch vouchers were handed out to employees as physical tickets. It required employees to carry them around in their pockets, and sometimes the vouchers were lost or wrinkled. Plus, people always needed to order meals that worth equivalent or more of the voucher worth, as ordering less than the given value would not entitle them to receive the cash back. In an ultra-connected world today, we need to utilize the new emerging technology and digital-first preferences in customers to deliver innovative solutions for our problems. That is why the need of digitizing lunch vouchers were ideated by Tama’a Solutions. What we did We designed and built a voucher wallet mobile application for Tama’a Solutions. With this digitized voucher wallet, employees can now access their user information, lunch allowance and lunch menu in one device. With just one tap, employees are off to enjoy their well-deserved meals, hassle-free and no stress over the prices as unused credits will be saved for later. From the restaurant end, their works are now more simplified and they are empowered to deliver better service quality and conveniently manage the book-keeping as part of it has been automated by the app. ### SPC Group - Loyalty App The situation SPC Group – a Seoul-based food company – has market-leading franchise brands in food, bread and confectionery industry such as Paris Baguette as well as broadens business scope with overseas establishments in the United States, China, Vietnam and Singapore.   What we did In the Singapore market, Kyanon Digital has just helped SPC Group to launch a loyalty app with the mission to bring exclusive member benefits at popular island-wide eateries including Shake Shack and Eggslut. In the near future, this loyalty app is also looking to not only add multiple brands such as Paris Baguette, Baskin Robbins but also launch the ordering feature to offer customers special perks at the online outlet  ### Yewtee Point – A Rewards App The situation YewTee Point is a highly sought after commercial building located in the northern part of Singapore with a numerous type of tenants such as F&B, retail outlets, beauty services and many more to residents staying in the vicinity as well as shoppers from everywhere. What we did Kyanon Digital has been supporting YewTee Point in integrating a myramid of new features into the existing YewTee Point's rewards capabilities such as Event Banners, Rewards Catalogue, Promotion Code and other user functionalities. This current focus is to not only enhance customer experience but also accelerate the promotion campaigns and reward programs for the purpose of higher customer retention and brand advocacy.     ### UOL Group – A Rewards Loyalty App   The situation UOL Group is one of Singapore’s leading real estate companies, operating many shopping malls, offices and hotels. They had launched a loyalty program in 2019 with the aim to optimize the shopping experience at many malls. What we did As of October 2021, Kyanon Digital has been selected as a partner to offer a roadmap to update the back-end operation and integrate new features such as Promotion Code for New Signup, Rewards Purchase, Lucky Game and SMS OTP so that help to improve the customers experience through newly-formed engagement and reward loyalty programs.    ### Software Development Unifying Customer Data About Our Client Our client is one of the largest Japanese retail groups operating in Vietnam, known for its expansive network of shopping malls, supermarkets, and specialty stores. Challenge Operating multiple business units under different brands posed significant challenges in customer data management and loyalty program integration: Fragmented Customer Loyalty Programs Siloed Customer Data Low Retention & Engagement Lack of Data-Driven Marketing The client needed a strategic solution that would unify customer data, enhance loyalty management, and drive long-term engagement. Solution Kyanon Digital partnered with the client to strategically consult, architect, and implement a scalable loyalty and data management platform, ensuring seamless customer experiences across all business units. 1. Strategic Data Consulting & Centralized Customer Data Platform By consolidating data across all touchpoints, the client gained actionable insights that enabled highly targeted engagement strategies and optimized marketing efforts. 2. Unified & Intelligent Loyalty Program Leveraging the newly established CDP, Kyanon Digital developed a centralized loyalty program that provided customers with a seamless and rewarding experience across all brands. 3. Mobile App & Omni-Channel Engagement To enhance accessibility and customer convenience, Kyanon Digital executed the development and optimization of the group’s loyalty mobile application. Results & Business Impact Kyanon Digital’s strategic consulting, data-driven solutions, and execution in development delivered significant outcomes: Strengthened Customer Loyalty Enhanced Customer Engagement Improved Customer Experience Data-Driven Decision Making    ### A Global Coffee Chain-Tailoring Digital Capability Client OverviewA global coffee leader sought to expand digital capabilities across five markets: Singapore, New Zealand, Hong Kong, Vietnam, and Cambodia. They needed custom solutions tailored to each market while maintaining global standards. Kyanon Digital, chosen by Maxims, the franchisee of the Global Coffee Chain in these regions, provided a flexible, specialized workforce to enable market-specific adaptations while ensuring global consistency. Challenges & ObjectivesThe challenge was developing adaptable digital solutions for each market’s unique CRM, loyalty, and e-commerce needs while integrating with the global framework. Kyanon Digital needed to provide specialized teams that met local requirements while maintaining centralized knowledge for consistency. Delivery SolutionsTo meet these challenges, Kyanon Digital implemented: Core Team Leadership: Experienced leads ensured alignment with global best practices. Tailored Market-Specific Teams: Adapted CRM, loyalty, and e-commerce platforms for local needs. Centralized Knowledge Base: Maintained global security standards and user experience consistency. Agile Workforce Model: Scaled teams dynamically to meet project demands. Multi-Disciplinary Expertise: Covered front-end (ReactJS), back-end (Java, .NET, NodeJS, Golang), mobile (ReactNative), DevOps (Azure, AWS), QA, business analysis, and project management. Global Collaboration & Regional Autonomy: Local teams tailored solutions while aligning with global standards. Impact & Results Scalability & Flexibility: Enabled dynamic team adjustments for timely execution. Localized Solutions, Global Consistency: Boosted customer engagement, increasing loyalty memberships and mobile orders. Operational Efficiency: Reduced redundancies and costs while maintaining uniformity. Recognition: Kyanon Digital won the 2023 Regional Collaboration Award for balancing local adaptation with global consistency. ### Enabling Scalable Drone Intelligence for H3ZOOM.AI Applying Machine Learning and deep insight analytics, our system analyzes the huge amount of data collected and visualize them in 3D motion, providing users the important information they need. ### ChanBrotherTravel - Platform Transformation A well-established travel corporation in Singapore, operating across both B2C and B2B channels, sought to modernize its digital ecosystem. Outdated systems and disconnected workflows created friction for both customers and travel advisors, weakening the brand’s premium positioning and reducing conversion rates. The Challenge Customers faced fragmented digital journeys, switching between multiple interfaces for browsing, booking, and mobile access. Travel advisors, meanwhile, struggled with scattered systems that slowed service delivery and reduced efficiency. The company needed an integrated, scalable, and future-proof platform that reflected its premium service standards. The Solution Kyanon Digital led a comprehensive digital transformation with a focus on user experience, scalability, and operational efficiency. Key deliverables included: A unified customer platform for both members and non-members, covering the entire journey from inspiration to booking and profile management. A dedicated Travel Advisor Management System (TAM) that centralized booking, inquiry handling, payment tracking, and collaboration through shared inquiry pools. A scalable, modular architecture allowing seamless updates, faster campaign rollouts, and smooth integration between customer and advisor systems. The Results The transformation streamlined customer journeys, strengthened brand perception, and boosted conversion rates. Travel advisors gained a centralized system that enhanced productivity and responsiveness, while unified data flows improved operational efficiency across departments. The scalable foundation also positioned the company for future growth — enabling faster adaptation to new services, markets, and customer expectations. Key Takeaway This project demonstrates that true digital transformation goes beyond aesthetics — it’s about rethinking workflows, connecting teams and customers through smart architecture, and enabling continuous growth in a dynamic industry. ### Modernizing Vietnam’s Leading Restaurant Chain A leading food and beverage conglomerate in Vietnam, with revenues of 6–10 trillion VND and hundreds of outlets nationwide, faced mounting challenges as it grew rapidly through mergers and acquisitions. The expansion created a fragmented technology landscape that limited scalability, efficiency, and customer engagement. The Challenges Disparate systems across brands and business units caused data silos and operational inefficiencies. Manual processes and lack of centralized visibility increased costs and slowed decision-making. Limited integration between systems hindered customer personalization and loyalty programs. Post-M&A system consolidation was slow and complex, making each acquisition more expensive. The legacy infrastructure lacked flexibility to support innovation and future growth. The Solution Kyanon Digital implemented a four-phase modernization and integration strategy: Current State Assessment – Conducted a full system audit and gap analysis to understand dependencies and business needs. Post-M&A Integration Blueprint – Designed governance models and shared services frameworks to unify operations across multiple entities. Future-State Architecture Design – Defined a scalable, modular, and data-driven enterprise architecture aligned with long-term business goals. Transformation Roadmap – Created a phased execution plan with clear governance, KPIs, and change-management practices to ensure sustainable transformation. The Results Unified fragmented systems into a cohesive enterprise platform, improving efficiency and scalability. Reduced manual workflows and enhanced data visibility for faster, more informed decisions. Strengthened customer engagement through centralized data and personalized marketing capabilities. Simplified post-M&A integration, lowering costs and accelerating business alignment. Established a cloud-ready, future-proof foundation that supports continuous innovation and expansion. ### Digital Platform Transformation in Logistics A leading maritime and logistics innovation platform wanted to modernize its digital presence to better engage startups, partners, and investors. The existing platform was fragmented, hard to navigate, slow on mobile, and relied heavily on technical specialists for content updates. Challenges Complex navigation and inconsistent user experience for diverse stakeholder groups. Slow content publishing and reliance on IT for updates. Limited scalability, security, and brand consistency. Solution Kyanon Digital rebuilt the platform with a user-centric approach: Redesigned user journeys tailored for startups, enterprises, logistics partners, and investors. Flexible content architecture to support diverse storytelling and ecosystem news. Operational efficiency through streamlined workflows, allowing the client team to manage content independently. Enterprise-grade performance and security, ensuring global accessibility and compliance. Implementation followed a phased approach: content audit and planning, content migration and optimization, rigorous QA, and post-launch monitoring. Results Strengthened market positioning and reputation within the maritime and logistics ecosystem. Increased stakeholder engagement through improved UX and mobile performance. Empowered teams to manage content efficiently without IT dependence. Scalable architecture supporting future growth, new features, and evolving partnerships. Enhanced security and compliance, reducing operational risks. ### Maintaining & Enhancing Coffee App in Hong Kong Challenges Minimal handover documentation, making system architecture and workflows difficult to understand Frequent system instability and unresolved technical issues causing service disruptions Lack of governance framework and standardized operating processes Need to maintain business-critical platforms while enabling ongoing enhancements Solutions Deployed a 9-member cross-functional team covering development, QA, DevOps, and project management Conducted comprehensive system review and critical bug fixing to stabilize platforms Implemented structured incident management and 24/7 support coverage Established agile governance framework and centralized documentation repository Delivered continuous enhancements, including loyalty program upgrades and third-party integrations Impact Improved system stability and significantly reduced service disruptions Streamlined operational workflows and faster issue resolution Strengthened digital foundation to support long-term business growth Enhanced customer experience across mobile, web, and backend systems ### Retail Customer Loyalty Platform Transformation A leading retail brand faced low app engagement, generic communications, and limited customer insights. Its loyalty platform lacked personalisation, data-driven marketing, and operational flexibility. Challenges Low app usage and repeat engagement. One-size-fits-all messaging without behavioural targeting. Limited visibility into user behaviour and campaign performance. Inflexible platform preventing marketing autonomy and scalability. Solution Kyanon Digital redesigned the loyalty platform around three pillars: User Experience Design – Optimised the app journey from launch to reward redemption. Intelligent Engagement – Enabled personalised notifications based on behaviour, tier, and context. Behavioural Analytics – Captured in-app events for real-time insights and data-driven marketing. Implementation Redesigned UX for better usability and engagement. Built a modular notification system with segmentation and scheduling. Integrated analytics dashboards for marketers to track, test, and optimise campaigns. Conducted QA and performance tuning to ensure reliability at scale. Results Increased app engagement and reward usage. Personalised, timely communications improved open rates, click-throughs, and conversions. Marketing decisions became data-driven instead of intuition-based. Platform performance and scalability improved, supporting future growth. Strengthened customer loyalty and competitive positioning. ### CX-Driven Booking & Resident Experience Platform Overview A leading hospitality and residential brand partnered with Kyanon Digital to modernize its booking and resident engagement ecosystem through a customer experience (CX)-driven digital platform. The objective was to unify fragmented user journeys, improve operational efficiency, and create a seamless digital experience for guests and residents across multiple touchpoints. Challenges The client faced several operational and customer experience issues, including disconnected booking workflows, limited personalization capabilities, manual service management, and inconsistent communication between residents, guests, and internal teams. Existing systems lacked scalability and could not effectively support growing customer expectations for convenience, mobile accessibility, and integrated services. Solution Kyanon Digital designed and developed a centralized booking and resident experience platform focused on usability, scalability, and omnichannel engagement. The solution included: A unified booking experience for accommodations and services Resident management and engagement features Mobile-friendly web experience Integrated customer communication workflows Real-time service request and operational management System integrations to streamline data synchronization and business operations UI/UX optimization to improve customer interactions and conversion rates The platform was developed with a scalable architecture to support future expansion, additional properties, and evolving business requirements. Business Impact The new platform helped the client enhance customer satisfaction, simplify operational processes, and strengthen digital engagement with residents and guests. By consolidating multiple touchpoints into a single ecosystem, the organization improved service efficiency, enabled better customer interactions, and established a scalable foundation f ### Re-Engineering The Omnichannel Value Chain Overview A leading luxury consumer goods brand partnered with Kyanon Digital to execute a strategic digital transformation initiative focused on re-engineering its omnichannel customer experience and loyalty ecosystem. The goal was to unify fragmented customer touchpoints, modernize engagement capabilities, and create a scalable digital commerce platform that seamlessly connected mobile, web, CRM, ERP, and in-store experiences. Challenges The client struggled with disconnected customer data, siloed loyalty systems, inconsistent omnichannel experiences, and limited personalization capabilities. Existing platforms lacked real-time synchronization between e-commerce, CRM, ERP, and physical stores, impacting both operational efficiency and customer satisfaction. Solution Kyanon Digital developed an integrated omnichannel ecosystem that combined: Mobile loyalty application with gamification and tiered membership B2C e-commerce and B2B commerce platforms CRM, ERP, and POS integrations Personalized promotions, vouchers, and marketing automation Secure authentication and scalable cloud infrastructure The platform centralized customer data and enabled seamless interactions across digital and physical touchpoints. Approach Using a CX-first and agile methodology, Kyanon Digital collaborated closely with stakeholders to redesign customer journeys, modernize system architecture, and implement scalable integrations while ensuring operational continuity. Business Impact The transformation improved customer engagement, loyalty participation, and marketing effectiveness through personalized experiences and unified customer insights. It also streamlined operations and established a scalable digital foundation for future growth and omnichannel expansion. ### Core Banking Go-Live Readiness Assessment Overview A mid-tier bank in Vietnam partnered with Kyanon Digital to conduct a comprehensive go-live readiness assessment for its core banking transformation initiative. The objective was to evaluate operational, technical, and organizational preparedness before launching new core banking and digital banking systems. Challenges The bank faced complex transformation risks involving multiple systems, stakeholders, and integration dependencies. Key concerns included operational readiness, system stability, governance alignment, deployment risks, and ensuring seamless coordination between business teams, IT departments, and technology vendors before go-live. Solution Kyanon Digital performed an end-to-end readiness assessment covering: Core banking and digital banking platform evaluation Operational and governance readiness review Technology and integration risk assessment Program delivery and dependency validation Stakeholder alignment and go/no-go advisory Readiness gap identification and remediation recommendations The assessment provided leadership with clear visibility into critical risks, mitigation priorities, and deployment readiness across the transformation program. Approach Using a structured advisory and assessment framework, Kyanon Digital collaborated with business, IT, and vendor teams to evaluate processes, systems, operational workflows, and delivery status. The engagement focused on identifying high-impact risks while ensuring minimal disruption during deployment. Business Impact The assessment enabled the bank to strengthen operational preparedness, reduce deployment risks, and improve decision-making confidence ahead of go-live. It also helped establish stronger governance and execution alignment for a smoother core banking transformation journey. ### Dual Core Banking Architecture Assessment Overview A mid-tier local bank in Vietnam partnered with Kyanon Digital to assess the readiness and architecture of its dual core banking transformation program. The initiative aimed to ensure operational stability, governance alignment, and scalable system architecture before deployment and post-go-live operations. Challenges The bank faced challenges related to managing a complex dual core banking environment, including integration dependencies, operational risks, governance coordination, and deployment readiness across multiple teams and vendors. Ensuring scalability, system reliability, and minimal service disruption during transformation was critical. Solution Kyanon Digital conducted a comprehensive assessment covering: Dual core banking architecture and system dependencies Operational and go-live readiness evaluation Technology and deployment risk assessment Governance and program oversight review Source code and system quality validation Executive reporting and go/no-go advisory Hypercare monitoring and post-launch support recommendations The engagement provided the bank with actionable insights to strengthen governance, mitigate risks, and improve deployment preparedness. Approach Using a structured assessment and advisory framework, Kyanon Digital collaborated with business, IT, and vendor stakeholders to review architecture, workflows, operational processes, and delivery progress. The project focused on identifying high-risk areas and improving coordination across transformation workstreams. Business Impact The assessment helped the bank enhance operational readiness, reduce deployment risks, and improve leadership confidence in decision-making. It also established stronger governance and monitoring capabilities to support a smoother and more scalable banking transformation journey. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_staff_augmentation_company_vietnam_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_e-commerce_developers_vietnam_2026.svg) ### Industry Recognitions - Influence Prediction on Social Media Network - Computing Amplification Factors for Influence - Language-oriented Sentiment Analysis - CNN model for Beer Bottle Caps Classification - A Research Paper of Efficient Model - Detecting the Influencer on Social Networks - A Paper on Journal of Combinatorial Optimization - Public Research Paper of ADVO - Vietnam Business Service Innovation of the Year - Excellence Asian Technology Awards 2023 - Top 10 Vietnam Digital Transformation Companies - TOP 10 Vietnam BPO Companies 2025 - Vietnam's Top 10 Digital Technology Companies 2023 - Singapore Entrepreneur 100 Award 2022 - ISO 27001:2013 - ISO 9001:2015 - SAO KHUE AWARD 2020 - Top 10 Vietnam Digital Technology Companies 2024 - Top 10 ICT Companies 2022 - Top 10 ICT Companies 2020 - Top 10 Vietnam Digital Awards 2024 ## Key Clients - Sharp Vietnam - Central Retail - TANGS - Pokka - H3Zoom.AI - Nippon Paint - Unilever - NutriAsia - Sam Sung - AirTahitinui - Publicis Groupe - Media.Monks - C.P. Group - ABInBev - Sunway - Takashimaya - Servier - Hennessy - Metro Singapore - Genki Sushi - ChanBrothers - Shake Shack - LiHo Tea - Mr. Coconut - OCBC Bank - ACB Vietnam - EggSlut - Accenture Singapore ## Packages ## About the Team ### Our Story At Kyanon Digital, we draw inspiration from the legendary tale of My Chau – Trong Thuy, where a mystical crossbow granted King An Duong Vuong and his people invincibility. In Vietnamese, Kyanon means “a crossbow”— a magic weapon that we believe in. That magic weapon is the right tool, insights and innovation that allow Our Warrior Archers (our employees) to conquer challenges and unlock new opportunities.  As a trusted partner, Kyanon Digital is committed to Making Digital Impact that Matters.  ### What Sets Us Apart - Human-Centric Design: We design solutions that are intuitive, impactful, and crafted to solve real-world challenges while enhancing user experiences.​ - Engineering Excellence: With our Center of Excellence (CoE) driving innovation, we deliver scalable, reliable, and future-ready digital solutions.​ - High-performance Agile Teams: Our expert teams seamlessly integrate with yours, combining technical expertise, agile mastery, and transparent collaboration to deliver adaptable, high-impact results.​ ### Quick Facts - 17 Verified Clutch Clients - 13 years in business ### Tools and Technology - Cloudflare - Figma - Salesforce - Power BI - Tableau - Datadog - Kubernetes - Docker - Microsoft Azure - Google Cloud Platform - AWS - Azure DevOps ### Commonly Asked Questions **Does Kyanon Digital cover all stages of the SDLC?** Absolutely! This is one of our core strengths. At Kyanon Digital, our team of 500+ experts – including consultants, architects, developers, data scientists, security specialists, DevOps engineers, and QA professionals – manages everything from gathering requirements and designing software to development, deployment, and ongoing support. **Can you accelerate project delivery?** Yes, depending on the project’s size and complexity, we can deliver an MVP in as little as 2 weeks to 4 months. After that, we can ensure regular updates and new feature releases every 2–6 weeks. Reach out to us, and we’ll find a way to align with your timelines. **What’s the cost for Kyanon Digital’s development services?** For medium to large-scale applications, the cost typically ranges from $50K to $1M. Pricing depends on factors such as feature complexity, the number of supported platforms (web, mobile, desktop), and the development approach (custom-built, low-code, or platform-based). Additional elements like UI/UX design, system integrations, and performance, security, or scalability requirements also influence the cost. You can request a free project cost estimate from Kyanon Digital or explore detailed insights in our software development cost guide. **How does Kyanon Digital ensure software quality?** We prioritize quality by adopting early-stage QA practices, adhering to global coding standards, and maintaining a robust quality management system certified to ISO 9001 standards. **What technologies do you use for full stack development?** React, Vue, Angular (frontend), Node.js, .NET, Java, Python (backend), cloud (AWS/GCP), and AI/ML (NLP, GenAI). ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 20 - Overall Review Rating: 4.7 Last Updated: 2026-06-09T11:16:41Z ### Business Entity - Business Entity Name: CÔNG TY TNHH KYANON DIGITAL - Source: Vietnam Ministry of Planning and Investment - Jurisdiction of Formation: Vietnam - Date of Formation: August 29, 2019 - Status: Active - Last Updated: August 20, 2022 - ID: 0315873921 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (5) ### Thành phố Hồ Chí Minh, Vietnam (Headquarters) - 294-296 Truong Sa - Thành phố Hồ Chí Minh 700000 - Vietnam - 251 - 300 employees - Phone: (+84) 28 3517 1080 ### Singapore, Singapore - 7 Straits View - Singapore 018936 - Singapore - 10 - 15 employees ### Thành phố Hồ Chí Minh, Vietnam - 09 Hoa Cau, Cau Kieu Ward, Ho Chi Minh City - Thành phố Hồ Chí Minh 70000 - Vietnam - 76 - 100 employees - Phone: 02835171080 ### Hanoi, Vietnam - 10th Floor, V.E.T Building, Nghia Do Ward, Cau Giay District, Hanoi - Hanoi 100000 - Vietnam - 101 - 150 employees ### Đà Nẵng, Vietnam - 433 Nguyen Huu Tho - Đà Nẵng 550000 - Vietnam - 21 - 30 employees - Phone: 02835171080 ## Connections - Quinn Nguyen (DMAT Agency) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Anh Khoi (Griffith University) - Han Le (Kyanon Digital) - Kyanon Digital (Kyanon Digital) - Ngoc Hoang (Prudential Vietnam Assurance Private Ltd.) - Cụi Lê (RT Holdings) ## Contact Kyanon Digital [Send a message](https://clutch.co/profile/kyanon-digital) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/kyanon/) - [Facebook](https://www.facebook.com/kyanon.digital) - [X](https://x.com/kyanondigital)