Jappware

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a supply chain, logistics, and transport company 

Describe what your company does in a single sentence.

Digitizing Freight Documents.-

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Create UX and UI Designs

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Jappware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jappware has provided comprehensive UX design and development services to create intuitive and user-friendly digital solutions. Initially, they conducted thorough research to gain insights into user needs and behaviors. Based on this, they developed user-centric designs, created wireframes, and prototypes that were refined through iterative testing.

After completing the UX design phase, Jappware took on the programming stage, during which they transformed the designs into functional software. Throughout this process, they ensured that the final products were both aesthetically pleasing and technically sound.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Defined work packages were successfully completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jappware demonstrated exemplary project management throughout the duration of our UX and UI design project. They consistently delivered all items on schedule, showcasing their commitment to timeliness and project timelines. Their response to our needs was highly proactive and customer-focused.

Communication was clear and frequent, ensuring that all parties were aligned and any adjustments were smoothly integrated without affecting the project's progress. Their ability to adapt to changing requirements and provide timely solutions was particularly impressive, reinforcing their reputation as a reliable and client-oriented service provider.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

What's most impressive about Jappware is their ability to seamlessly integrate feedback into the development process, ensuring that the final product is finely tuned to user needs. Their commitment to clear communication and collaborative problem-solving sets them apart.

Are there any areas for improvement or something Jappware could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Engenai, Inc

Describe what your company does in a single sentence.

Engenai, Inc is a Generative AI company that helps e-commerce companies unleash the power of AII/Large Language models with their LLM Ops platform and Generative AI Search

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• help with delivering an MVP of our product
• scale our Engineering team
• increase time to market for new features

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Jappware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jappware has been a reliable partner in our startup journey. We hired Jappware to help us build an MVP of our product and to increase time to market of the new features and they didn't disappointed. They were a reliable partner from day 1 and have scaled up and down with us, closely responding to our needs and delivering excellent service. Jappware team is a very talented and skilled team of Engineers and we treat them as our own team. We are very grateful to have these guys on our journey!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jappware has delivered every spring and we have measured every deliverable closely by doing spring demos/reviews. We are very serious about quality and timelines and they have been able to meet our expectations every time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated Delivery Manager on Jappwareside who was very closely involved in planning and spring reviews. They responded to our changing needs and were able to impress us with their delivery results.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

Three things make them stand out: 

1. Strong Engineering culture - which is very closely aligned with our Engineering culture so the Jappware team became an extension of our team 

2. High quality standards - it was very important for us that they could meet our high bar and they did 

3. Extremely intelligent and strong Engineers - they are basically Silicon Valley level engineers, who were able to work on par with our team And on top of this, sinceit's a boutique company, the CEO is extremely involved and CARES about every client - regular check ins, staying on top of delivery etc. Excellent Customer Service is a huge bonus!

Are there any areas for improvement or something Jappware could have done differently?

The only downside is timezone but we were able to work around it by maximizing the time overlap

BACKGROUND

Please describe your company and position.

I am the COO of Betts Recruiting

Describe what your company does in a single sentence.

We are the leading go-to-marketing recruiting platform in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Build our chrome exstension
• Build our Connect talent acquisition platform
• Layer in Machine Learning to our talent acquisition platform

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Great culture fit
• Referred to me
• Amazing Team

How many teammates from Jappware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Japware for the last 3 years. They have built our Enterprise recruiting platform, Connect from the ground up. This includes 3 main pieces of the platform. First the Enterprise web application that houses almost 1M of our candidates, their profiles, and a lot of data that those candidates offer up. Connect is a marketplace in which clients and candidates can find each other.

Second the machine learning that we dubbed Just in Time talent in which multiple machine learning algorithms find candidates that are the right fits for the roles that we have open and then outreach to them through hubspot automatically. Third, they created a chrome extension that automatically pulls information from the internet to fill in profiles of the candidate in our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have over 150 of the top tech companies in the US as customers on our platform and we wouldn't have been able to do it without Jappware.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is super responsive and truly took the time to understand our goals of the business not just our requirements for the project. They made strong recommendation throughout and still do today. They never missed a deadline.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed by their mix of talent, ability to communicate effectively, and understanding of our business model. When a developer understand your goal as a business you are able to really create something special.

Are there any areas for improvement or something Jappware could have done differently?

None so far.

BACKGROUND

Please describe your company and position.

I am the CTO of Founders1 GmbH

Describe what your company does in a single sentence.

Building a SaaS product to support regulated companies to stay compliant by implementing automated, collaborative processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jappware to accomplish?

• Having a high performing team to develop sensitive software
• Having Java and Typescript experience
• Having a full integrated software delivery pipeline
• HAving a team understanding and optimizing the product

SOLUTION

How did you find Jappware?

Referral

Why did you select Jappware over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Jappware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Self contained Software Delivery Team. Includes a self organized Team, with Development, QA and(Dev)Ops, taking care f the full lifecycle of our software and development processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering high quality features on a weekly base. Solving complex enterpirse integration challenges.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are working together, in daylies we organize the deliveries and fine-tune requirements.Atmossphere is being one team working together. Where a needed team is self-organized and takes care of the detailed software-development process (reviews, testing, etc), Altogether we achieved a status of reliable commitment, and (90%) on-time delivery.

What was your primary form of communication with Jappware?

Virtual Meeting

What did you find most impressive or unique about this company?

We're working together as one company, its a partnership, not client/vendor relation ship. Team as well as the managements understands our product, domain and needs. Developers are experienced and can work without a high effort on management from our side, so we can place even requirements with a rather 'sparse specification' and still getting out the desired result.

Are there any areas for improvement or something Jappware could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of automation testing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jappware, and what were your goals?

We needed a hand to rebuild a client’s existing web app that was made by another development company. The client was planning to launch the next generation of our products to replace the current version and we had to implement new features and functionalities. Jappware gave us a hand of professional help.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Jappware on several projects after finding them on Clutch two years ago

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Jappware took the lead on the development. They were flexible in following clients changing requirements. Before starting the project, they had a discovery phase with the client where they asked detailed questions about their business and why they wanted to change the app.

How many people from the vendor's team worked with you, and what were their positions?

The team size was flexible depending on the workload. If more or less effort was needed, the appropriate number of people were added or removed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Outcomes from the project: The app has been released in time and is performing well for users. The client has already suggested to us that they would like to keep this same development team to oversee the next version.

Describe their project management style, including communication tools and timeliness.

We worked within sprints that were divided by scope of tasks. Communication was via Slack including weekly meetings where they were always on time. We had points of contact who were always there if we had questions.

What did you find most impressive or unique about this company?

Clients requirements often changed, but Jappware team stayed really flexible and client oriented. They are professionals in healthcare app development, and that is no doubt.

Are there any areas for improvement or something they could have done differently?

No. We are satisfied

BACKGROUND

Please describe your company and your position there.

I am the CPTO of Unzer, a fast-growing, innovative,and modular platform for Unified commerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jappware, and what were your goals?

We were looking to build a special project team to work certain urgent projects, but it was challenging to find good professionals for a reasonable price in a short time-frame, so we decided to hire a dedicated team to work independently on those projects

SOLUTION

How did you select this vendor and what were the deciding factors?

Jappware provides custom software development and staff augmentation services. They presented us with several software developers to meet our specifications. After the approval we went through multiple project scoping sessions. The whole onboarding process took us up to 2-3 weeks.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Jappware to develop several standalone and urgent projects. We also augmented several of our teams with Jappware staff. They help us to fulfill backend, frontend and QA positions very quickly.

How many people from the vendor's team worked with you, and what were their positions?

It was a referral of from an executive member of our management. He had a previous good experience working with Jappware.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Jappware delivered on their promises - both with well scoped projects as well as various staffing / augmentation requests which were fulfilled quickly and with great people.

Describe their project management style, including communication tools and timeliness.

We have direct line to Jappware's senior management who are highly responsive and take care promptly of every request we may have.

What did you find most impressive or unique about this company?

They were very flexible and able to quickly onboard and offboard highly skilled professionals. Also with predefined project work things are a smooth sail.

Are there any areas for improvement or something they could have done differently?

Where it comes to team augmentation I think it is worth investing (on both sides) a few more days in expectation alignment with the teams, so that everyone are on the same page where it comes to processes and how things are done.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a software company and the software is driven for the death care industry, so funeral homes and crematoriums. It is a SaaS offering to the customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We were looking for a good firm and to outsource the development.

SOLUTION

What was the scope of their involvement?

They use Amazon Web Services (AWS) to deliver the product and everything is coded in Java. The previous firm was using an outdated version of Java so Jappware updated it because there were security flaws. Jappware also built out a custom API into our bank.

What is the team composition?

We work with Andriy (CEO) and he helps with the payment process and oversees the quality. We also work with Olesia (Team Lead),  Ivan (CTO), and about four others.

How did you come to work with Jappware?

I originally went with another firm and there were constant struggles with understanding requirements and complex payment processing in the app. The team was having a hard time understanding it and we got tired of essentially wasting time and money. So after I found Jappware on Upwork, it came down to them and another firm and I felt more comfortable with Jappware. Jappware seemed like a smaller, tight-knit team and that they had more experience on the payment front.

How much have you invested with them?

We pay a flat rate of $5,000 per month.

What is the status of this engagement?

We began working with them in March 2020 and have been working together since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provide really good service.

How did Jappware perform from a project management standpoint?

They manage deadlines great and communicate well. The hardest part is the time difference, so most of our meetings are between 8–9 am our time and 5–6 pm their time. We have a two-week sprint set up, so it’s very agile development. We typically use Slack and email to communicate and JIRA to tracks stories and epics. 

Once a week we also have a Google Meet conference. Our teams communicate multiple times a week and sometimes multiple times a day. Once they finish the sprint, we have a sprint acceptance meeting and we go through all the items that were supposed to be worked on. Then we have a demo meeting and I either accept it or not; then we go onto the next sprint.

What did you find most impressive about them?

They speak really great English and it’s really easy to communicate with them. What I like the most is that they feel like part of the team, which I didn’t have with the previous team. They care and make suggestions a lot. The team always mentions if they think they can do something better, which I think is unique. 

I wanted a partnership and someone that would be invested rather than being paid to do the bare minimum, and that’s what I got. They stay late or come in early so we can talk because of the time difference, which I really appreciate. I’ve really enjoyed working with them and they’re a great group of people.

Are there any areas they could improve?

No, there are none.

Do you have any advice for potential customers?

They move through tasks pretty quickly and they’re really smart, so make sure you have a roadmap in mind or you may quickly run out of tasks because they’re very efficient. Be ready to hit the ground running.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a financial business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We’re building a fintech solution aimed at giving people the likelihood of their mortgage being approved before they apply — pre-application eligibility.

SOLUTION

What was the scope of their involvement?

We brought Jappware in to build the solution from scratch and up to the launch. It’s all going to be web-based, accessible from desktops and mobile phones. We have a separate designer working on the look and feel, and Jappware is taking care of the front- and backend development. They’re working in Java and have a long list of technologies, but I’m not familiar with those.

What is the team composition?

I believe they have four people on the project. Andriy (Founder and CEO) is my main contact.

How did you come to work with Jappware?

I did a lot of research online and spoke to different companies. It’s quite a complex solution, and many people didn’t understand where to start. I believe I found Jappware on a freelancing site, and we had an open discussion. I flew to Ukraine to meet him and found that they knew what I was talking about.

How much have you invested with them?

We’ve spent $40,000–$50,000 so far.

What is the status of this engagement?

I started working with Jappware around May 2019. The project is ongoing and we haven’t launched yet. We should’ve been live next month, but we probably won’t be live for a while now with the Coronavirus situation.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very good. Andriy is very switched on and intelligent and grasps complex processes quickly. He didn’t have a background in mortgages, but he grasped it quickly and translated what we needed into code and into a working solution. We’ll have a better idea about the platform once it’s live but we’re still building it.

How did Jappware perform from a project management standpoint?

They’re really good. We’re using Bitbucket and Slack. I believe they were using Jira, but they stopped. Slack is the most common tool we use for communication.

What did you find most impressive about them?

I’m a non-tech person, and Jappware is the first company I’ve worked with. They’re pretty good, but I haven’t used any other tech companies, so it’s hard to answer. Andriy understands the problem.

Are there any areas they could improve?

The functionality of the platform is tricky to explain even to an industry expert. Trying to explain it to someone who’s never done mortgages is even tougher, but they’ve done well. There’s nothing I could say that they could do better. I’m really happy with them. They’re motivated and they want to help. I can see that Andriy really cares about the business and wants it to do well.

Do you have any advice for future clients of theirs?

Clients should be very clear and specific about what they want.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of product at Betts Recruiting, a recruiting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jappware?

We hired Jappware because we’ve been transitioning from a typical recruiting services company into a software company with a platform.

SOLUTION

What was the scope of their involvement?

They typically provide software development. I’ve worked with the Andriy (Founder, Jappware) on many different projects. Initially, they did a backend Java service, which was pulling a lot of database manipulations. Andriy recently built a Chrome plug-in extension. I have an extended contract with them that allows us to keep going back to them for either enhancement to work they’ve already provided or new capabilities.

What is the team composition?

Andriy is my main point of contact. He hands off work to others but I haven’t had contact with anyone else.

How did you come to work with Jappware?

We were referred to them by our vice president of finance; they worked with them at a previous company. I scheduled a meeting with them and gave them an initial smaller project to work on and they turned it around quickly with high quality. That’s why we’ve formed this ongoing relationship and as soon as I have needs, they deliver.

How much have you invested with them?

We’ve spent $90,000–$110,000 so far.

What is the status of this engagement?

We started working together in December 2018 and the relationship is ongoing. The extended contract is based on a month-to-month basis and either of us can cancel at any time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone at our company that uses their deliverables has been ecstatic. The Chrome extension that was recently built is probably the most used piece of software in our company right now.

How did Jappware perform from a project management standpoint?

We typically use Slack to communicate, but can also get on the phone if needed. They’re very responsive; even having a major time difference with them being in Ukraine, they respond within a few hours. They also have access to our Jira and GitHub, so they check directly in and out with them. 

We don’t typically need to have daily or weekly meetings because I trust their work. I generally give them what needs to be done and then after a few days or a week I get the first deliverable. At the end of each deliverable, Andriy tells me he’s checked it by code and it’s ready to be looked at. We play it by ear depending on the appropriate level of interaction we need.

What did you find most impressive about them?

The quality has been very good and more than that the efficiency in which we work together is impressive. Because they’re offshore, being able to have that direct communication with them and have them just get it without having to provide a lot of details with a lot of specs has been really great. They’re so flexible and I can just have a conversation with them. If anything comes back that we don’t like, they’ll change it with no questions asked. They can work with a low amount of detail and still produce high-quality results, which is huge for me because I’m stretched thin with a lot of different things going on.

Are there any areas they could improve?

No, I can’t think of anything right now.

Do you have any advice for potential customers?

Have interactive discussions when thinking about designing rather than just saying what you want and telling them to build exactly that. It has been more beneficial to me to talk through conceptually what I want to achieve. They have a lot of skills around architecture and design, which is why you should get them engaged in the process with you.