InvoZone

BACKGROUND

Please describe your company and position.

I'm an executive at SightSync

Describe what your company does in a single sentence.

Transform Insurance Operations with an AI Powered Solution for the Personal Property Claims Industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• Ai powered Insurance claim platform
• AI POC

SOLUTION

How did you find InvoZone?

Online Search

Why did you select InvoZone over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• Professional team

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliverables:

Smart upload interface (web-based).
Automated tagging and categorization of items.
CSV export of item data with descriptions, conditions, and metadata.
Generates a summarized view of each claim for use by adjusters, carriers, or TPAs.
Downloadable PDF reports per claim.
Alerts or flags on claim dashboard

Policyholders or internal adjusters can log in to review past claims.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced Claim Processing Time
 Labor Hour Savings, Improved Accuracy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive—whether we needed a last-minute change, clarification on deliverables, or support during testing, they were always available.

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They dont operate like a typical vendor—they showed up as a true partner from day one. Every interaction felt collaborative, transparent, and focused on shared success. Their team took the time to understand our business, anticipated our needs, and worked alongside us with genuine commitment.

That mindset made a real difference. We absolutely see them as a long-term partner and look forward to continuing the relationship as we scale.

Are there any areas for improvement or something InvoZone could have done differently?

One area for improvement would be around proactive communication and anticipating downstream impacts of changes. There were a few moments during the project where changes were made without fully thinking through how they’d affect other parts of the workflow. As a result, we encountered some avoidable rework and additional adjustments later on.

With stronger foresight and earlier flagging of potential ripple effects, the process could have been smoother. That said, the team was always responsive and willing to course-correct quickly when these situations came up.

BACKGROUND

Please describe your company and position.

I am an executive at The RD Link

Describe what your company does in a single sentence.

The RD Link is a network that connects health and wellness brands with registered dietitians.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• Create a custom web application
• go to market
• sell the product to customers

SOLUTION

How did you find InvoZone?

Online Search

Why did you select InvoZone over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from InvoZone were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InvoZone was responsible for transforming our MVP. They completly revamped our frontend and backend, continue to make ongoing inmprovements, and make recommendations for the future of the product. Recently their team has come on to help with administrative support as well as sales and marketing and CTO services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were hired for more than just a functioning web application. As a nontechnical founder, I needed a team of experts who could offer ideas and insight and not just implement the basics I could share. InvoZone serves as our full development team and really is an extension of our team. They team has recently come on to support with sales and marketing support as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development team manages with project management software. They are very organized and quick to respond via Slack. They are easy to communicate with and timely with deliverables.

What was your primary form of communication with InvoZone?

Virtual Meeting

What did you find most impressive or unique about this company?

They are quick to step up when things go awry, they are eager to support and solve problems together and ensure we get results.

Are there any areas for improvement or something InvoZone could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Account Director of ECI

Describe what your company does in a single sentence.

Premier managed service provider and technology solutions specializing in cloud, business transformation & cybersecurity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• High-quality & feature rich mobile app
• Add functionalities that will be seamless and engaging

SOLUTION

How did you find InvoZone?

Referral

Why did you select InvoZone over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from InvoZone were assigned to this project?

4-7

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the service centers on agile teams actively engaging in our ongoing processes. They conducted both front-end and back-end mobile app development, application is robust and user friendly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Expanded scope of app functionalities
• Minimized app performance issues
• Strengthened mobile app development framework
• Reduced productivity bottlenecks
• Optimized app development baseline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was highly efficient with communication and they were on top of everything. They stood by my project as if it was their own. I am totally impressed with their prompt project managers who are so active in whatever they do.

I will say, they have skills and are quite swift in performing their tasks on time. However, the swiftness of their work never comes in between the quality of their results. 

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first thing that impressed me about InvoZone was their ability to understand each of my concerns. I’ve worked with other  mobile app development companies but where they lack is the point of understanding. And here, I found InvoZone pretty impressive than the others. Can't wait to work more with them in the future. 

Are there any areas for improvement or something InvoZone could have done differently?

 There’s no such area that could be improved. I liked every part of their services.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Wanderword

Describe what your company does in a single sentence.

At Wanderword, we empower individuals, institutes and corporations with our easy-to-learn yet powerful web-based tool for creating interactive digital content, Fabella Creator. I am responsible for Wanderword's Marketing department.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

Due to a change in strategy and positioning, a new website was needed. We wanted customers to be able to recognise themselves in this website. In doing so, we wanted the website to be more dynamic. There was a big time pressure on the launch of our new website. InvoZone worked super fast, was strong in communication, creative with design suggestions and took a lot of own initiative. They also created a proper working GA4 environment which means we can now measure and perform AB-tests.

SOLUTION

How did you find InvoZone?

Referral

Why did you select InvoZone over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from InvoZone were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

There has been almost daily contact via Slack. Adjustments were made quickly. Communication went smoothly. Overall, they provided great service.

What's the status of this engagement?

The website and GA4 is up and running. Even after the website was delivered, the project manager asked if there were things that could be done. Last minute requests were quickly made.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website was delivered in time. We received a lot of great responses about the design and content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There has been almost daily contact via Slack. Adjustments were made quickly, and even after the website was delivered, the project manager asked if there were things that could be done. Overall, they provided great service.

How did your relationship with your partner evolve?

The work delivered by InvoZone allows us to present ourselves better to our (potential) customers. I am super impressed by InvoZone's time flexibility. Quality was delivered in a short time at an affordable rate. Communication went smoothly and professionalism was shown.

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Time flexibility.
• Quality was delivered in a short time.
• Adjustments were made quickly.

In what ways can they improve?

No areas of improvement.

What advice do you have for clients with similar needs to yours?

I would absolutely recommend InvoZone for (re)building your website. They deliver great quality within a short period of time at an affordable rate.

BACKGROUND

Please describe your company and position.

I am the CEO of AllZone Technologies

Describe what your company does in a single sentence.

Software Development Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• Development of Healthcare Applications

SOLUTION

How did you find InvoZone?

Referral

Why did you select InvoZone over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

What was the size of InvoZone’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had to develop a fintech healthcare insurance application for one of our clients in USA. We didn’t have sufficient resources and required domain knowledge on it at that moment.

• Revamp legacy application into latest tech stack
• Development of Native Mobile Apps
• Payments Gateways Integrations
• Medicaid, Medicare Providers Integrations
• Agents Commissions Calculations and Disbursements -Integrations with various third parties
• Leads Imports from legacy systems
• Realtime leads distributions among agents
• Calling providers Integrations such as Cisco, Five 9
• Support and Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Invozone team was highly professional and dedicated during this time. We got milestones on time and deliverable were of high quality. Most important was their availability to US time zone when we had to communicate our clients. Invozone team was highly flexible and they showed willingness to work on weekends or public holidays when it was required for support. Based on the quality deliverable, We were able to extend 6 months contract to a year with our client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Invozone team was consist of project manager, scrum master, Analyst, UI/UX team, technical lead and other few developers on web and mobile applications. Overall, their project management was praiseworthy. Sprint planning, development, deployment and support were beyond expectations.Team was having great communication skills and they were able to coordinate and understand requirements very well.

Their ability to asking as many questions was helpful to identify gaps in requirements for our client. Invozone team was quite helpful in understanding and resolving production issues at run time.

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Highly professional
• Skilled teams on latest tech stacks
• Willingness to contribute -Availability on odd working hours
• Keen interest and understanding to requirements
• Real time support
• Efficient project management
• Quality deliverable

Are there any areas for improvement or something InvoZone could have done differently?

Devops could have a separate team for more better deployments automation but we do understand that project budget constraint was one of the reasons.

BACKGROUND

Please describe your company and position.

I am the Director of System Solutions of TV2U ASIA SDN BHD

Describe what your company does in a single sentence.

Tv2u - Your Go-to Technology Partner in Innovation The only thing holding your business back is not being able to find the right software development partner. Let us take your problem off of your hands so you can focus on what really matters - running an efficient company! We help companies build innovative software with a team of world-class engineers and an innovative approach to each project, so you can be confident in your success with us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

E-commerce Website Development

SOLUTION

How did you find InvoZone?

Referral

Why did you select InvoZone over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of InvoZone’s team?

2-5 Employees

What was your primary form of communication with InvoZone?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for an e-commerce website development project includes planning, designing, developing, testing, deploying, and maintaining the website. This involves understanding the client's requirements, creating a design and prototype, building the website's functionality, testing it thoroughly, deploying it to the live environment, and providing ongoing maintenance and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end result was a beautifully designed e-commerce website that is easy to navigate and provides a seamless shopping experience for our customers. The site is mobile-responsive, fast, and secure, and we have seen increased traffic and sales since its launch. InvoZone's attention to detail and commitment to delivering a successful project really set them apart. I would highly recommend their services to anyone looking for a reliable and experienced team to handle their e-commerce website development needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked with InvoZone on an e-commerce website development project, and from the very beginning, their team was professional, communicative, and dedicated to delivering a high-quality product. Throughout the project, InvoZone provided regular updates and kept me informed of their progress. They were always available to answer any questions and ensured I was completely satisfied with each milestone before moving forward.

What did you find most impressive or unique about this company?

The team was professional, communicative, and dedicated to delivering a high-quality product. They were always available to answer any questions and ensured I was completely satisfied with each milestone before moving forward.

Are there any areas for improvement or something InvoZone could have done differently?

We are completely satisfied with the performance.

BACKGROUND

Please describe your company and position.

I am the CTO of SRIT

Describe what your company does in a single sentence.

Software and IT Solutions provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• Build SRIT-POS App and Submit it to App store and Google Play
• Bind the app with our multi-tenant Web App instances via APIs

SOLUTION

How did you find InvoZone?

Other

Why did you select InvoZone over others?

• Pricing first our budget
• Company values aligned

What was the size of InvoZone’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SCOPE POS is a platform where sellers ring up the customers. It is the platform that enables the business of users to make sales.This platform also enables the payment record between all buyers and sellers. Through this platform, the buyers maintain the sales record, the product record and also the payment record.

This app enables the business to perform operations fast. Actors Following are the respective actors that will be involved in using the system or will be responsible for the administration of the system.

• Cashier - is responsible for issuing receipts,receiving payments,adding items and keeping track of all cash and credit transactions.
• Team Lead / Project Manager -  Responsible for the overall project architecture and management will also be responsible to act as a liaison between the Admin and InvoZone. Responsible for merging a new feature into the codebase
• Software Engineer - Following the instructions given by Team Lead or Project Manager to achieve a specific goal in a given time period
• Development Operations - Responsible for developing a pipeline and automation deployment cycle
• Quality Assurance Engineer- responsible for verifying the quality of the feature built by Software Engineers and reporting them to the Project Manager.
• UI Engineer - Responsible for designing the core components of the website/portal.
• UX Engineer - Responsible for analyzing the UI Design and improving the user experience. Actors Group
• Administrator: Cashier,Team Lead, Project Manager, Software Engineer
• User: Cashier Requirements Specifications All the requirements specifications mentioned below will be QA’d by Quality Assurance engineer and approved by either the team lead or the project manager before it is merged and released to the whole platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Web app users can log in to the app using their credentials
• App is published
• App UI/UX quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not at all, the project is still ongoing, the quality is bad, and the project manager assigned to our project has little to no knowledge of our project.

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing Special.

Are there any areas for improvement or something InvoZone could have done differently?

• Their dev team is amateur, i believe they higher fresh graduates and assigned them to us.
• No QA were assigned to the project not UI/UX engineer, despite their claim in the contract and proposal.
• They are training their new-hires on our project i believe as there was many common issues.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Sell It Marketplace LTD, a cryptocurrency marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InvoZone?

I needed someone to develop my website.

SOLUTION

What was the scope of their involvement?

InvoZone is developing a fully responsive website for us from scratch, compatible with mobile phones, desktop devices, and tablets. As for the technology stack, they’ve used React Native, React.js,  Solidity as blockchain technology, and JavaScript. We’re almost done with the development project, but we’re planning to go with InvoZone into a maintenance plan where they’ll assist me weekly.

It’s a crypto marketplace where people can buy anything with cryptocurrencies, including both physical and digital objects. Users can connect their third-party decentralized wallets to our marketplace to make purchases. Our platform uses smart contracts to lock the payments and release them when people receive their goods. We’ve also implemented shipping APIs to have couriers delivering the physical products.

What is the team composition?

We work with a project manager, a customer satisfaction manager, a blockchain developer, a frontend developer, and a backend developer.

How did you come to work with InvoZone?

I found them on Upwork.

How much have you invested with them?

We’ve spent around $16,000.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our collaboration with InvoZone has been good. They’ve deployed my UI designs very well, and they’ve always found a way to implement all the features I’ve asked for.

How did InvoZone perform from a project management standpoint?

InvoZone’s project management has almost always been good. Although we’ve had some misunderstandings, they’ve always had someone looking after our project. Our communication with their developers is also very good. We communicate via Slack and Google Meet, and we use Trello to organize tasks.

What did you find most impressive about them?

InvoZone has an extensive team, and they always find a solution to implement the features we want.

Are there any areas they could improve?

It would be great if InvoZone ensured perfect communication from the beginning. Although their communication isn’t bad, they need time to adjust initially.

Do you have any advice for potential customers?

Ensure to communicate your ideas and make it clear how often you want to communicate with the developers.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of Big Shooter Golf. We are a startup aiming to innovate golf so people around the world can play against each other at their respective locations while their scores are equalized on one plane. We have a team of 16 and one office in Toronto.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

We hired InvoZone to help solidify our backend as we were having some performance issues with live play. Their backend engineer came in and was ready to suggest improvements from day 1.

We made a huge variety of server improvements from improving pub/sub pattern with Redis, simplifying db models to making sure our server supports multi-threading and we are utilizing our system resources as efficiently as we can. We also had major improvements to be done on the mobile app, we hired two react-native/angular experts from InvoZone and they were able to come in and help us complete our rebuild of the mobile app which has significant performance improvements as well as sleeker design and AR capability.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found InvoZone through one of their marketing specialists (Anum) reaching out to me via LinkedIn. At the time of hiring, we were talking to a few other IT consulting firms as well but we selected InvoZone due to the developer experience, timings and their communication team was very welcoming from the start and always reaching out to make sure things are okay.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and improved a python-based backend (using Django) as well as a React-Native app (V1) and a Stencil/Ionic app (V2). All of the people were tasked with core feature deliveries whether they be frontend or backend.

Backend features include:

• pub/sub
• ORM query simplifications
• automatic hook for converting uploaded videos on our app to more condensed and compressed versions while still preserving most of the quality which are used as stories for golf holes within our own app
• API improvements
• multi-threading support

The frontend features included:

• live play table view where all the players play including websockets integration for synchronization
• tour/tournament creation UI (where admins or organizers create their tournaments and tours and add people)
• media view (like instagram or snapchat stories)
• most of the design on the app itself css wise

How many people from the vendor's team worked with you, and what were their positions?

There were 5 people on the core team including:

• one backend engineer
• two frontend engineers
• one unity game developer
• one project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the first launch of the mobile app back in December last year which attracted a lot of traction to our app. At the beginning of this year, we partnered with the Canadian Junior Golf Association and the National Golf Association to host around ~168 tournaments for their players over the course of the whole year.

The V1 delivery was critical for us to secure these partnerships and so far we've already hosted like ~40 tournaments this year for these organizations. We couldn't have achieved the V1 results without the help of InvoZone as not only did the server results drastically improve but the frontend engineers did a great job on the newly promised features like the media view.

Describe their project management style, including communication tools and timeliness.

The team was great, they met the deadlines that we set as a company and the deadlines that they would set for them selves per task. We are extremely pleased with the experience and coordination thus far with InvoZone and aim to stay partners with them for the long term.

What did you find most impressive or unique about this company?

We had direct access to the whole team, which made it much easier to share and coordinate on ideas. New resources were readily available and in record starting time without needing any formal time commitments, InvoZone allowed us to be very flexible with our team management as tasks grew or shrunk to make sure we had what we needed for the time being.

The resources were also all very knowledgeable and very comfortable with each other so there was always some team chemistry to begin with which is awesome. At this point, they can coordinate on a new feature end to end without needing much guidance and BSG as a company trusts their decisions and instincts.

Are there any areas for improvement or something they could have done differently?

This is very general and could apply to all remote developer jobs as this is a new era for developers since most of them after COVID have been working remotely. So obviously new standards and rules need to be set which do not translate the same from an office environment.

However with all that being said, sometimes the new resources we hire would require us to push them for communication, of course this is weird for the developer too as expectations have not been set yet but as a tech manager who is thousands of miles away from them, it would be nice if they regularly gave me updates rather than me having to reach out to them. This was only during the beginning phases however as once everyone is on the same page, InvoZone devs did an awesome job adapting.

BACKGROUND

Please describe your company and your position there.

I am the senior software engineer at Marhamfy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

My company needed to develop a healthcare mobile application urgently, due to the tight deadline. It is generally extremely difficult to get it done at such short notice. However, the dedicated teams at InvoZone got it done without any difficulty.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to InvoZone by my friend’s company who had an amazing working experience with them. So, the reference from someone I trusted made the decision easier for me in selecting InvoZone.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Despite the tight deadline that InvoZone’s team had to meet, they stayed in touch, communicating each and everything throughout the project. As the first step, they thoroughly researched the market as they consider it a crucial step in developing a mobile application. The next step was to build the wireframe and design to make it user-friendly.

Next came the development process that involved coding and testing to make it 100% bug-free. The last step was to deploy the app in the app store. Their effective communication made the final product according to our needs and requirements, saving us from the disappointment of not liking the final product. They used the following technologies to develop our healthcare app; React, Python and Angular.

How many people from the vendor's team worked with you, and what were their positions?

We hired a total of eight employees as we needed to launch our application before the set deadline. The team included; Five developers One project manager One SQA One UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final product delivered to us was exactly how we wanted it to be. The best part is that they delivered it on time without creating much hassle during the process.

Describe their project management style, including communication tools and timeliness.

They use an agile approach as their project management style. The main communication tools used include Slack, Zoom, and Google Meets, making the overall communication quite smooth and effective.

What did you find most impressive or unique about this company?

The most impressive thing about this company is its time management and effective communication.

Are there any areas for improvement or something they could have done differently?

I don’t believe there are any areas for improvement since everything was delivered to us according to our needs. Their sense of professionalism and dedication to their work makes them the perfect choice overall.