Technology Partner for Innovators
We help tech companies who want to build innovative products or scale up their development teams with reliable, friendly, and proactive experts. With a team of 500+ professionals, we have completed more than 300 projects for our clients.
Clutch and multiple other platforms ranked us as the Top Software, Web, and Mobile App Development Company in the USA, Canada, and Malaysia. Startups that worked with us achieved spectacular success. Stakester, one of our clients raised $1.3 million and Meridio was acquired by ConsenSys. We are proud to be their technology partner.
Discuss your idea with our team and we will work with you to make your next software project a success.
Contact Us at: sales@invozone.com

headquarters
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130 NW 77th Ave Pembroke Pines,Florida 33024Pembroke Pines, FL 33024United States
other locations
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F2-2-1, Midfields 2, Sungai Besi, 57100, Kuala Lumpur, MalaysiaKuala Lumpur 57100Malaysia
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1st Floor, Commercial-3, Sunflower Society, Block J1, Johar TownLahore 54700Pakistan
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Recommended Providers
Focus
Portfolio
MintRoute, Qserve, Tebcom, Anakeed Mart, Kamoota, Tunevu, FreshPrep, Column

InvoZone + Qserve: towards a human-centric on-dema
It takes two or three challenges to become your “Alpha Version”
QServe was going fine until the app encountered:
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Low traffic, page loading speed, and poor scalability.
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Latency in real-time vendor-customer operations leading to order cancellations.
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Poor app responsiveness on obsolete devices.
Towards exponential growth together!
So, InvoZone jumped in to change the game for QServe forever with its prolific software solutions and expertise:
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Load testing and in-depth QA to restore page loading speed and scalability
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Conversion from “Python” to Elixir” to improve real-time experiences and communication
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Installment of AI Fraud Revoking Engine to detect suspicious vendor behaviors
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Introduced Loyalty Rewards to retain customers
A win-win situation
QServe’s achievements:
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Conversion of 100+ user base to 10,000+ merry customers
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Seamless end-to-end customer experience (CX)
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Skyrocketing app revenue
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No more frauds!
InvoZone’s achievements:
A REAL PARTNERSHIP!

Copartnership Assured — InvoZone and MintRoute
A widespread network of partners required a tangible connection
Point of realization: Mintroute after having reached a widely scattered market, realized it lacks digital unity and honesty.
- 300+ users bought huge quantities of eVouchers for resale purposes
- Lack of transparency due to outside-the-app communications
- Financial and operational loss
Integration of community and communications
InvoZone decided to lend a hand to Mintroute and offered a concrete roadmap towards fair trade between partners:
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Development of custom admin panels for linear communication between users
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Installment of a smart system to avoid expensive voucher purchase or sale
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Introduced easy tracking of commissions exchanged between agents
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Enhancement of existing modules for impeccable performance
A safe bet indeed!
Mintroute’s achievements:
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More transparency
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Hierarchy established
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Tracking and elimination of suspicious activities
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Copartnership achieved!
InvoZone’s achievements:
Another day, another happy client!

An all-in-one TeleHealth Platform
InvoZone developed the mobile applications with a prime focus on telehealth as per the client’s technical requirements. Through rigorous testing for quality assurance, we developed highly functional and user-friendly interfaces - equally loved by both patients and doctors alike. Users continuing to use the app long after the initial install is evident to our successful design, development, and delivery - which as a result ended up providing value to all the major stakeholders involved.
Tebcom is now actively used by patients and doctors all around Egypt. We regularly get user feedback based on which we continue to make minor improvements, update and maintain the platform.

Lyftron - A SaaS Data Management Platform
Lyftrondata enables us with digital transformation which results in better inventory management and reduces time to access data from weeks to minutes.
Lyftron is named as one of the leading products in the ETL tools market. Additionally, Lyftron is providing customers with centralized access to real-time data collected from different sources for effective use.

Homepie-A Free Marketplace for Homebuyers&Sellers
HomePie contacted InvoZone to develop a real estate buying and selling platform that eliminates the need for property agents and legal works.
We developed a solution with distinct features including:
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AI-based property value estimation
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KYC verification for both buyers and sellers
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Instant communication channel
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Live support
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Legal contact generator

Column -Streamlines Public Notice
Column is a unique platform that digitalizes the process of publishing & advertising legal public notifications in multiple local newspapers.
InvoZone helped the client to build this platform from the initial stage to development and deployment.
Main features include:
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Publish preview in multiple newspapers
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Generate Invoices
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Generate proof of publications
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Scheduling the publication
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Live Chat Support

Tunevu - podcasts enhanced
tunevu contacted InvoZone to built an online podcast platform for both web and mobile platforms.
InvoZone developed a podcast platform with a unique feature “Second Screen”. This feature displays engaging content related to the podcast to enhance the user experiences.

Shield Republic- A custom clothing eCommerce Store
InvoZone designed and developed a robust web platform for the Shield Republic with ongoing maintenance and support services.
Main features include:
- Automated Loyalty Reward System: Customers are rewarded with purchasing points, seasonal gift cards, and multiple discounts.
- Custom eCommerce Solution
Reviews
the project
Game Development for Crypto Gaming Platform
"They have a broad range of skillsets and expertise."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm an executive of a P2E crypto gaming platform.
For what projects/services did your company hire InvoZone?
Game development.
How did you select this vendor and what were the deciding factors?
We got referred to them by another gaming project who praised them for their work.
Describe the project in detail and walk through the stages of the project.
They worked on a little monsters type game that allows users to build teams of Petz, boost their attributes and combat other teams in a turn-based combat arena.
How many resources from the vendor's team worked with you, and what were their positions?
Roughly 5 people, ranging from project managers to game developers to server specialists.
Can you share any outcomes from the project that demonstrate progress or success?
The work done by Invozone allowed us to fix many bugs that were present before we enlisted their help, as well as add new features recommended by them.
How effective was the workflow between your team and theirs?
They were diligent in communicating often, which helped make the work effective.
What did you find most impressive or unique about this company?
They have a broad range of skillsets and expertise, which means any issues that arise or any problems that require a solution can be handled by their team.
Are there any areas for improvement or something they could have done differently?
No areas of improvement.
the project
Platform Development for Cryptocurrency Marketplace
“InvoZone has an extensive team, and they always find a solution to implement the features we want.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and CEO of Sell It Marketplace LTD, a cryptocurrency marketplace.
What challenge were you trying to address with InvoZone?
I needed someone to develop my website.
What was the scope of their involvement?
InvoZone is developing a fully responsive website for us from scratch, compatible with mobile phones, desktop devices, and tablets. As for the technology stack, they’ve used React Native, React.js, Solidity as blockchain technology, and JavaScript. We’re almost done with the development project, but we’re planning to go with InvoZone into a maintenance plan where they’ll assist me weekly.
It’s a crypto marketplace where people can buy anything with cryptocurrencies, including both physical and digital objects. Users can connect their third-party decentralized wallets to our marketplace to make purchases. Our platform uses smart contracts to lock the payments and release them when people receive their goods. We’ve also implemented shipping APIs to have couriers delivering the physical products.
What is the team composition?
We work with a project manager, a customer satisfaction manager, a blockchain developer, a frontend developer, and a backend developer.
How did you come to work with InvoZone?
I found them on Upwork.
How much have you invested with them?
We’ve spent around $16,000.
What is the status of this engagement?
We started working together in January 2022, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Our collaboration with InvoZone has been good. They’ve deployed my UI designs very well, and they’ve always found a way to implement all the features I’ve asked for.
How did InvoZone perform from a project management standpoint?
InvoZone’s project management has almost always been good. Although we’ve had some misunderstandings, they’ve always had someone looking after our project. Our communication with their developers is also very good. We communicate via Slack and Google Meet, and we use Trello to organize tasks.
What did you find most impressive about them?
InvoZone has an extensive team, and they always find a solution to implement the features we want.
Are there any areas they could improve?
It would be great if InvoZone ensured perfect communication from the beginning. Although their communication isn’t bad, they need time to adjust initially.
Do you have any advice for potential customers?
Ensure to communicate your ideas and make it clear how often you want to communicate with the developers.
the project
Custom Software Dev for Golf Startup
"InvoZone has helped us achieve some drastic results in a short time."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the CTO of Big Shooter Golf. We are a startup aiming to innovate golf so people around the world can play against each other at their respective locations while their scores are equalized on one plane. We have a team of 16 and one office in Toronto.
For what projects/services did your company hire InvoZone, and what were your goals?
We hired InvoZone to help solidify our backend as we were having some performance issues with live play. Their backend engineer came in and was ready to suggest improvements from day 1.
We made a huge variety of server improvements from improving pub/sub pattern with Redis, simplifying db models to making sure our server supports multi-threading and we are utilizing our system resources as efficiently as we can. We also had major improvements to be done on the mobile app, we hired two react-native/angular experts from InvoZone and they were able to come in and help us complete our rebuild of the mobile app which has significant performance improvements as well as sleeker design and AR capability.
How did you select this vendor and what were the deciding factors?
We found InvoZone through one of their marketing specialists (Anum) reaching out to me via LinkedIn. At the time of hiring, we were talking to a few other IT consulting firms as well but we selected InvoZone due to the developer experience, timings and their communication team was very welcoming from the start and always reaching out to make sure things are okay.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They designed and improved a python-based backend (using Django) as well as a React-Native app (V1) and a Stencil/Ionic app (V2). All of the people were tasked with core feature deliveries whether they be frontend or backend.
Backend features include:
- pub/sub
- ORM query simplifications
- automatic hook for converting uploaded videos on our app to more condensed and compressed versions while still preserving most of the quality which are used as stories for golf holes within our own app
- API improvements
- multi-threading support
The frontend features included:
- live play table view where all the players play including websockets integration for synchronization
- tour/tournament creation UI (where admins or organizers create their tournaments and tours and add people)
- media view (like instagram or snapchat stories)
- most of the design on the app itself css wise
How many people from the vendor's team worked with you, and what were their positions?
There were 5 people on the core team including:
- one backend engineer
- two frontend engineers
- one unity game developer
- one project manager
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were able to complete the first launch of the mobile app back in December last year which attracted a lot of traction to our app. At the beginning of this year, we partnered with the Canadian Junior Golf Association and the National Golf Association to host around ~168 tournaments for their players over the course of the whole year.
The V1 delivery was critical for us to secure these partnerships and so far we've already hosted like ~40 tournaments this year for these organizations. We couldn't have achieved the V1 results without the help of InvoZone as not only did the server results drastically improve but the frontend engineers did a great job on the newly promised features like the media view.
Describe their project management style, including communication tools and timeliness.
The team was great, they met the deadlines that we set as a company and the deadlines that they would set for them selves per task. We are extremely pleased with the experience and coordination thus far with InvoZone and aim to stay partners with them for the long term.
What did you find most impressive or unique about this company?
We had direct access to the whole team, which made it much easier to share and coordinate on ideas. New resources were readily available and in record starting time without needing any formal time commitments, InvoZone allowed us to be very flexible with our team management as tasks grew or shrunk to make sure we had what we needed for the time being.
The resources were also all very knowledgeable and very comfortable with each other so there was always some team chemistry to begin with which is awesome. At this point, they can coordinate on a new feature end to end without needing much guidance and BSG as a company trusts their decisions and instincts.
Are there any areas for improvement or something they could have done differently?
This is very general and could apply to all remote developer jobs as this is a new era for developers since most of them after COVID have been working remotely. So obviously new standards and rules need to be set which do not translate the same from an office environment.
However with all that being said, sometimes the new resources we hire would require us to push them for communication, of course this is weird for the developer too as expectations have not been set yet but as a tech manager who is thousands of miles away from them, it would be nice if they regularly gave me updates rather than me having to reach out to them. This was only during the beginning phases however as once everyone is on the same page, InvoZone devs did an awesome job adapting.
the project
Mobile App for Healthcare Platform
"The most impressive thing about this company is its time management and effective communication."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the senior software engineer at Marhamfy.
For what projects/services did your company hire InvoZone, and what were your goals?
My company needed to develop a healthcare mobile application urgently, due to the tight deadline. It is generally extremely difficult to get it done at such short notice. However, the dedicated teams at InvoZone got it done without any difficulty.
How did you select this vendor and what were the deciding factors?
I was referred to InvoZone by my friend’s company who had an amazing working experience with them. So, the reference from someone I trusted made the decision easier for me in selecting InvoZone.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Despite the tight deadline that InvoZone’s team had to meet, they stayed in touch, communicating each and everything throughout the project. As the first step, they thoroughly researched the market as they consider it a crucial step in developing a mobile application. The next step was to build the wireframe and design to make it user-friendly.
Next came the development process that involved coding and testing to make it 100% bug-free. The last step was to deploy the app in the app store. Their effective communication made the final product according to our needs and requirements, saving us from the disappointment of not liking the final product. They used the following technologies to develop our healthcare app; React, Python and Angular.
How many people from the vendor's team worked with you, and what were their positions?
We hired a total of eight employees as we needed to launch our application before the set deadline. The team included; Five developers One project manager One SQA One UI/UX designer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The final product delivered to us was exactly how we wanted it to be. The best part is that they delivered it on time without creating much hassle during the process.
Describe their project management style, including communication tools and timeliness.
They use an agile approach as their project management style. The main communication tools used include Slack, Zoom, and Google Meets, making the overall communication quite smooth and effective.
What did you find most impressive or unique about this company?
The most impressive thing about this company is its time management and effective communication.
Are there any areas for improvement or something they could have done differently?
I don’t believe there are any areas for improvement since everything was delivered to us according to our needs. Their sense of professionalism and dedication to their work makes them the perfect choice overall.
the project
Mobile & Web App Dev for Health Technology Startup
“InvoZone team was truly good.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO and founder of Muzmind, a health technology startup focused on providing healthcare solutions to Muslims across the globe.
What challenge were you trying to address with InvoZone?
We hired InvoZone to help us build our platform.
What was the scope of their involvement?
InvoZone developed our platform on iOS and Android; it also had a web version. The app also had guided meditation content, and it let users speak to the broader community to get peer-to-peer solutions in terms of mental health and wellbeing.
Moreover, they developed a feature where users could seek help from qualified psychotherapists and psychiatrists over the phone or within the app through video sessions. They developed the app from scratch using React Native.
What is the team composition?
We worked with a project manager, a customer support manager, a project coordinator, and their whole development team. In total, we collaborated with 7–8 people.
How did you come to work with InvoZone?
InvoZone approached us through LinkedIn and offered their services. I liked them because they were proactive; their portfolio was also quite strong. On top of that, their pricing was highly competitive. The team’s approach was professional, and they provided realistic timelines. That was why we hired them.
How much have you invested with them?
We spent around $7,500.
What is the status of this engagement?
The engagement lasted from June–October 2021.
What evidence can you share that demonstrates the impact of the engagement?
One of our key metrics of success was the end users’ feedback — they loved it. From a technology point of view, the app was secure. InvoZone was also cost-effective; they delivered the project at $7,500, while we had quotations of $25,000–$60,000 from others. Finally, they met our deadlines.
How did InvoZone perform from a project management standpoint?
To communicate, we had a Slack channel where we interacted with each other. We also had weekly calls, where we discussed project details.
What did you find most impressive about them?
The engagement was professionally managed, especially in terms of setting timelines. We missed some deadlines, but that was because of delays in the delivery of information from outside sources.
Are there any areas they could improve?
No, there weren’t any. There would always be room for improvement, but in this particular project, the InvoZone team was truly good.
Do you have any advice for potential customers?
Be ready in advance and try as much as you can to deliver the required information to InvoZone quickly. A lot of times, they come back to us needing permission to access certain information and we’re not ready. Similarly, work closely with their developers and ask them to provide the maximum amount of information to you in terms of the project’s progress. That way, you won’t waste time.
the project
Web Development for IT Company
"Their team management and dedication have really impressed me."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Senior Digital marketing strategist at Polyvista.
For what projects/services did your company hire InvoZone, and what were your goals?
I wanted to make a potential website for my consumers and expand my business worldwide.
How did you select this vendor and what were the deciding factors?
One of my friends referred me to InvoZone because he personally had a great experience with their website development team.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They did not only help us in the identification of our project’s requirements but also suggested us different solutions to our project’s needs. They brilliantly completed our project while considering the deadlines. The Project Manager was always there for me to tell me the project’s progress. The UI/UX, project approach, testing, and deployment were done so efficiently.
How many people from the vendor's team worked with you, and what were their positions?
There were 8 professionals working on my project and 1 of them was the Project manager.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I wanted a dedicated team for my project and I was very happy to hire InvoZone. My business website is working smoothly. If you want a perfect website according to your business needs and requirements, InvoZone is the right choice for you.
Describe their project management style, including communication tools and timeliness.
The team was wonderfully cooperative and supportive throughout the project. They completed the project’s task quickly and met all the deadlines.
What did you find most impressive or unique about this company?
Their team management and dedication have really impressed me.
Are there any areas for improvement or something they could have done differently?
No, I did not find anything that needs to be improved. They were so professional and expert in their domains.
the project
Web Design for Healthcare Communications Agency
"We were very impressed with how fast they delivered the website."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I work for a healthcare communications agency and work in the accounts department.
For what projects/services did your company hire InvoZone, and what were your goals?
Website development.
How did you select this vendor and what were the deciding factors?
We searched online and found this company.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We kicked off the project to describe our vision for the website. We provided a detailed wireframe and creative layout files for them to develop the website. The website included a login page with a registration section for 2 different groups; General Practitioners or Pharmacists. This would lead you to the corresponding website. The same creative was used for each creative. Each website included faculty information, slides, and a page for a quiz.
How many people from the vendor's team worked with you, and what were their positions?
Musa - business development and Ahsan - web development
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The site was very nicely designed and all the functionality worked well.
Describe their project management style, including communication tools and timeliness.
The team often liked to have virtual meetings to discuss any updates or changes to the website. They communicated very promptly to our request over email and Slack and stayed on top of timelines.
What did you find most impressive or unique about this company?
We were very impressed with how fast they delivered the website. It was quite complex and we had many comments and changes along the way, however the team turned around changes very quickly for our review.
Are there any areas for improvement or something they could have done differently?
There were some minor bugs and fixes along the way, however, they did a great job of fixing them in a timely manner.
the project
Staff Augmentation for Food Delivery Service
"The assigned account manager is a good listener and provides great alternatives and suggestions."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the VP of Engineering at a mid sized company providing mealkit delivery service to customers.
For what projects/services did your company hire InvoZone?
We needed qualified RoR developers to augment the team and continue working and adding features to our website for both internal and external users
How did you select this agency and what were the deciding factors?
We found this agency online after interviewing and talking to multiple companies in this space. We were impressed by the professionalism of their presentations and track record. They were a good match for our future growth needs.
Describe the project in detail and walk through the stages of the project.
They provided 2 senior RoR developers to augment the in-house team and help with increasing efficiencies of the website.
Describe the recruitment process in detail.
We first discussed our project with our account manager, going over the key skills we were looking for. Based on that, they shortlisted 3 candidates for us to interview. We interviewed each of them and offered a position to 2.
Can you share any outcomes from the engagement that demonstrate progress or success?
With their support we were able to continue work on features and fix the technical debt that was building behind the systems. This allowed for an increase in page score and SEO, while making it easier and faster to develop new features.
How effective was the workflow between your team and theirs?
The goal was to always have the developers be a part of the team. They participated in the daily standups and biweekly planning and demo meetings. We utilized our existing Jira/Bitbucket/Slack dev flow
What did you find most impressive or unique about this company?
They provided experienced developers at a cost-effective price. The assigned account manager is a good listener and provides great alternatives and suggestions.
Are there any areas for improvement or something they could have done differently?
Time difference is always an issue. Initially there were issues with internet connectivity speeds, but it was rectified by the company.
the project
Mobile App Development for Software Development Company
"Their reliability and commitment to customer success is what we like most about InvoZone."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the COO of a software development platform company Hippocrates Technologies. We are a disruptive startup aiming to democratize the development of advanced app-based and cloud-based eHealth solutions that run on cutting edge hardware and software technologies and natively connect to wearable (mIoT) devices.
For what projects/services did your company hire InvoZone, and what were your goals?
We quickly needed well experienced engineers to work on our initial version of the product. The goal was to complete the implementation quickly and go to market with a solution.
How did you select this vendor and what were the deciding factors?
We knew InvoZone from a previous engagement and we were really happy with the bouquet of services InvoZone was offering as a one stop shop. So we were happy to partner with them for this new venture.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Scope of work includes mobile and web app, and backend development as well as devops. Key deliverables are design and development of iOS components, backend NodeJS modules, as well as JS Web app.
How many resources from the vendor's team worked with you, and what were their positions?
Three engineers, frontend, backend, and devops.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are very happy and satisfied with the proactive engagement and professional execution of the deliverables by the engineers on our project.
Describe their project management style, including communication tools and timeliness.
We used Trello, Slack, Weekly meetings, and emails to keep in touch with the engineers and communicate the project updates and management goals.
What did you find most impressive or unique about this company?
Their reliability and commitment to customer success is what we like most about InvoZone.
Are there any areas for improvement or something they could have done differently?
None as of now.
the project
Web Dev for Digital Marketing Company
"They could find solutions to problems as quickly as possible without disturbing the scope."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m the chief technology officer (CTO) at TechBuzzWeb. We offer digital marketing services.
For what projects/services did your company hire InvoZone, and what were your goals?
We needed a team with hands-on experience in website development to build our company website from scratch, that too, within the budget.
How did you select this vendor and what were the deciding factors?
Through word of mouth. We heard about them from some of their previous clients in our inner circle who worked directly with them. Based on all the good things such as their agile approach to work and proactivity, we decided to hire them right away.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
InvoZone provided us with an expert and dedicated team of web developers who worked in close coordination with us to help kick off our website. We only had to give them our requirements and the rest was managed by the team itself including quality assurance, updates, and maintenance along with development and UX/UI.
How many people from the vendor's team worked with you, and what were their positions?
We opted for their dedicated team engagement model in which they provided all the resources dedicatedly working on our project starting from developers to quality assurance engineers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
During the initial stages of our startup, we found it really hard to hire developers on a budget to help us develop our platform. Plus since it was just a start, we couldn’t afford to pay a team every month. InvoZone delivered what we were looking for on a budget and within a time crunch. They developed a user-friendly front end and back end. Additionally, they provided us regular support after the deployment stage as well.
Describe their project management style, including communication tools and timeliness.
They adopted an agile project management approach. The dedicated project manager ensured that the requirements are clearly defined and communicated among team members. Due to agile methodology, the project was delivered on time, and also any bugs in the system were fixed as soon as possible. The team’s response time was very quick. They were not only proactive but also very cooperative. All in all, we were very pleased with the professionalism the team showed.
What did you find most impressive or unique about this company?
They could find solutions to problems as quickly as possible without disturbing the scope. Also, we were really impressed with how they have kept us in the loop at every stage of the development process. Moreover, they valued our feedback and acted upon it to the best of their abilities.
Are there any areas for improvement or something they could have done differently?
Not that I can think of.
InvoZone has completed the deliverables and helped the client fix the platform's existing bugs. They have also proposed and implemented new features, further improving the game. The team shows diligence in communicating. They are skilled, knowledgeable, and reliable.